Tropika offers a variety of Singaporean, Malaysian and Indonesian food.
I had the worst service ever and that is even before I sat down at Tropika on Cambie (Vancouver). I called at 430pm on Saturday, and asked for a reservation for 6pm. They did not have one, but was told that I can come for 530pm. He asked for my name and number which I gave. I called seven other people to meet us there. When I got there, they lost my reservation. The manager said he can not do anything without a name who took my reservation. I said that the person did not tell me their name. He thought that was hard to believe. Believe it or not, someone else called in when I was arguing with the manager, and he answered the phone by saying “Hi, this is Tropika, how can I help you?” He did not even say his name!
The manager did not even tried to make things work. I said there is hardly anyone here, and he said he has reservations for 6pm. He said rudely, “If you can eat in 30 minutes, you can stay!” First, there food does not even come out that fast! Funny thing was, while my friends and I were outside trying to figure things out, within 20 minutes, there was hardly a soul in the restaurant!
This is the second time that the service and professionalism of this restaurant has placed this restaurant in my bad books. I wish everyone would boycott this place because they truly do not know restaurant hospitality at all!
My friends and I were looking for relaxing dinner for our yearly "guys night out" get together (Thanks Nath!). We thought that Tropika would be a good place to go. There were seven of us, and most of us had been there before. We all had favourable prior experiences. It was a busy Friday night, which didn't favour the relaxing part of our dinner goal. Still, the behavior of the servers bordered on outrageous. They expected us to select dishes from their fine menu within 5 minutes of our arrival. As we politely said "No, not quite ready" for the next 10 minutes, we finally settled on 6 dishes picked out under duress.
The dishes came out in rapid fire fashion, all within minutes of each other and not long after ordering it. The food was pretty good for the most part, just as I remembered it. The Tropika fried chicken and the Lamb curry were "to die for". The pineapple fried rise and Pad Thai were good as well. However, as we enjoyed the meal, the constant nagging from the server saying "Anything else?" will always haunt me.
Although they didn't have the signature deep fried banana and ice cream, we managed to get two dessert orders in. The second dessert didn't arrive and I forget what it was, but they didn't charge us for it. The dessert I had was the Rambutan ice cream - don't bother. The Rabutan slices surrounded the smallest "scoop" of ice cream you can imagine.
Soon after finishing the dessert, we felt the pressure to leave. Dinner from start to finish was about an hour. The bottom line: good food, annoying service. In fact, you'd have a better time grabbing takeout and eating it in front of the restaurant. We'll cross this place off for our future annual dinners.
Will be hard to persuade us to come back again. The service was ok but the food was really bad. We ordered the roti canai, The curry sauce that came with it was really watery. Didn't taste anything like curry with coconut milk at all, but was kind of sour tasting, watery sauce. We also ordered the dinner combo of fried shrimp, fried chicken and beef curry. The shrimp was ok. The fried chicken was tasteless, over cooked and dry. So dry that my husband complained that his jaw was tired from the chewing. The beef curry was just as bad. It was old and dry. My husband's portion was so obviously old that you could tell the cook must had ladled it from the top of the pot because the pieces of meat were black and dried out. My portion was slightly better because the meat was more moist and more yellow, properly from the bottom of the pot.
We pointed this out to the waiter. He said he would tell the cook. He came back and said the cook would give a new portion to take home. Don't remember he apologized though. What a bad experience! And it was my birthday too. Never again!
I had a bad experience going to the Tropika on Cambie St on Friday, July 2nd, 2010. They weren't that packed or super busy either. The food & drinks were ok. The bill came to about $99 something. I paid for the whole bill as it was my treat to my friend, I tipped them less than 10%, the waiter came back and asked for more tip. He showed me the bill and said people usually tip atleast 10% here. I was embarassed since my friend is right there and I wanted to treat her. I usually tip atleast 10% anyways but for some reason I didn't feel like tipping that much on that day since I was leaving Vancouver to go back to Toronto. I didn't care since its my last day and I wouldn't go back there for a long time anyways since I am a tourist and don't live there.
I have never experienced this before where a waiter in a restaurant denies my tip and asks for more upfront. I think this place's attitude stinks and would never go back. I believe tipping is optional and not mandatory. You can tip whatever amount you want depending on how you feel or think...Everyone is different but there's no set rules on their website saying that all customers must tip 10% or else??? There was only 3 of us so its not a big group or anything!
By far this is has been the worst Vancouver dining experience I have had and I am going to complain to the manager about this. By reading all the reviews at this restaurant, they seem to have poor management and staff so not sure if they actually do care??
The food overall was decent, over priced for what you get, small portions and I truly think that you can get way better food, better price and better service in elsewhere. I know atleast in Toronto we have a ton of better Thai food places...The food here is just unique & different but not the best or good!
I even tried the Roti Canai & Samble Clams. Roti Canai was good but Samble clam was not that great. Don't waste your $$ going this place. Look for better Thai food places & better service too :)
I strongly advise you guys not to go this horrible restaurant. I have had unpleasant experience today because of poor service (servers are very rude) and unexpected 15% service charges added on my bill. How dare this restaurant add this unacceptable charge (I am just wondering if BC government is aware of this charge). Furthermore, they expected to get another tips from us. I have never seen this kind of poor service and extra charge on the bill in any other restaurants. Also, foods are expensive too. My simple question is why we should pay this unacceptable charge? Holly shit!! If you want to have a Malaysian, Indonesian or Singapore Cuisine, I think Banana Leaf on West Broadway is one of good place as the restaurant offers reasonable price, good service and friendly. I will never back this horrible restaurant again.
i've always thought Thai food was spicy and didn't like it until i went to here and tried the Pad Thai, the crab, the pineapple fried rice. The food wasn't spicy at all and most of all it was good! i love the desert too! a reasonable price, hard to find parking space, always full for dinner. Make sure to make reservation before hand.!
Tropika is one of my favourite restaurants to eat at for lunch or dinner or for takeout. I can't guarantee the authenticity of the food, but I have to say it is deliciooous! My favourite would probably be the roti, but i love a lot of dishes on the menu - their satay, shrimp cakes, curry beef, green thai curry, eggplant, fried rice and noodles.. i love it all! My first trip to Tropika was about 8-9 years ago, and I have loved it ever since. I have been to all the locations, but this is by far my favourite. The service is usually really good and the food always comes out really fast. Every person that I have brought to Tropika have loved the food as much as I do. It is not necessarily the cheapest place to eat but it just depends on what you choose to order.
With a city full of options for Asian cuisine, the things Tropika has on its side are (1) has been around for a long time, (2) multiple locations, and (3) nice looking menus. Aside from the afore mentioned points, the food here is average, at best. The pad thai is mediocre, and there are many better places in the city -- ones that cost considerably less and provide larger dishes. The green chicken curry is bland and the meat is rough. Overall the food is OK, but prices are steep for what you get. If you have an Entertainment Book, this is a good choice, otherwise, try some smaller restaurants which offer better and cheaper choices.
I ate here during lunch and I'm not sure if I would return. The portions were good, but it was nothing special. The chicken curry was tasty but the fried rice dish we ordered was flavorless. I believe the owners of this restaurant were chinese, so I'm not sure the thai or malaysian flavours really come out in the dishes very well. The lunch prices were good and the service was average.
My family and friends used to dine at Tropika on Cambie on several occassions in the past. On Sunday evening we decided on something different, other than Chinese food. In my opening statement, let me just say that Tropika isn't worth the price for the meal we ate.
The service has "tanked" and although we had reservations and it was fairly quiet for the first half hour, we felt rushed to end our evening so that management could begin a bidding war on our table!
The fragrance of the rice is no more; the vegetable dish tasted bland; the fish was mainly bones and curry strewn all over it; I'd have to say that I'm better off going to the local Chinese restaurant in my neighbourhood and order a bowl of wor wonton soup and call it an evening.
This is definitely the last time we encounter what they deem as a taste of the difference. The prices are too high for the amount of food you receive. I understand that restaurants are vying for business, perhaps Tropika needs to scale down on the items on their menu and concentrate on the few that show some promise.
Thanks, but no thanks!
We've been to Tropika on over a dozen occasions. The food has consistently been of a high quality, and the staff have always been courteous and efficient. Our favorite remains the Pomfret in dried shrimp past, which I've yet to find a better example in Vancouver. The only quibble I have about this place is that they don't really adhere to their reservations. Often, a 7:00pm reservation would translate into a 7:30 seating, even when we arrived at 6:55pm. That being the exception, it is a good restaurant. Prices are a bit on the high side, but in my view well worth it!
I have been to this restaurant on Cambie Street a few times. The reason I kept going back is I really enjoyed the different selections on their menu. I like slightly spicy food, and the Asian fusion flavours they offer suit my taste well. Their food quality is usually quite decent and their prices reasonable. The restaurant inside has a nice modern Southeast Asian décor. The ambiance is acceptable if the restaurant is not busy. The noise level could get pretty bad when customers start to gather. This last time we went, we ordered a Hainan Chicken and a pork rice noodle dish. However, I couldn’t find the same tenderness in my chicken as in my previous visits. To be sure, the chicken was a little overcooked so it lost the tenderness. The rice noodles were also a bit sticky and looked and tasted lumpy. I had to agree with my wife that this time it was different and I hope this was just an aberration.
We used to like coming to this restaurant but in the last couple of years each visit has been worst than the one before. The staff try to rush you to order, eat and get out as fast as humanly possible. They will give you dirty looks and comment on tips less than 20%. Yeah right, as if I'm going to tip you well after the poor service. The management and staff of this restaurant have gone downhill and you can see it with the looks of disdain they give you when you ask questions about the dishes - they really are not interested in helping you try new foods. The food quality is extremely inconsistent and the portion sizes grow smaller with each visit. I will definitely never eat at Tropika again and will tell everyone I know. They are no longer the only player in the area of Malaysian Chinese cuisine. There's a reason why they've been cited by the City of Vancouver for hygiene violations repeatedly.
Been here several times. Food is always so good, no matter which dish you order. My favourites are the Roti canai, Char kuay teow, Sambal bunchies, nasi goreng, tahu goreng, and the pineapple fried rice. Love the fresh young cooconut drink but pretty pricey ($5+). Service is decent -- our server didn't really talk much and wasn't too friendly. Ambiance is good. I'd definitely return for the food!
I know Tropika is notorious for their horrible service but I must say, that every single time I have dined at their restaurant I have never received poor service. I felt obliged to give Tropika a good review because I am a regular customer and have received consistently good service. Tonight was another example of this.
It was my sister's birthday and there were 5 of us. We made reservations earlier on in the day for 6:30, and were seated immediately. We ordered a TON of food (lots of Hainanese rice, satay skewers, pad thai, roti, beans, jumbo shrimp with vermicelli noodles, hot and sour soup, fried rice, clams!) and it all arrived very promptly. In fact, all of our food had arrived within the half hour.
Service was the same as all my past experiences - good. We never had to ask for water; servers would come by and fill up our glasses numerous times. If I had to make one suggestion about their service it would be to allow more time to look at the menus. Sometimes I feel they rush us just a little bit when it comes to ordering food.
We ordered some dessert and our food was packed. No fusses with the bill (The Entertainment Book coupon is a godsend) and we were on our way. I've heard so many complaints about Tropika's service but I guess I am one of the fortunate ones in that I've never had to experience bad service from them. I hope my review lets other diners know that Tropika isn't entirely all that bad!
Tropika in Cambie was one of the first restaurants that we tried since we arrived in Vancouver two years ago, and we've been going back there so often I've lost count.
Most of the time we over-order because we like so many of what's in the menu. Appetizers alone sometimes fill us up already. Radish cake, prawn patties, chicken wings with cheese sause, satays... When available the sambal lobster is very good but so are the crabs, and so are the curries. Even their veggies - sambal bunchies or kangkong and the eggplant dish are great. Their version of tom yung goong is also great but on the hot side.
It remains at the top of our list.
I have been to this location 4 times and 3 out of the 4 times there, the service was really bad. The waiter (I believe the name is Walter) never paid attention to my ordering 2 times when I was there. He brought out the wrong items 2 times when I was there.
When i requested for their tasty Sambal Chili, the waiter actually brought out a small portion topped with regular chili. He mixed the sambal chili with other cheaper substitution trying to fool me.
Other than that, the food is really good authentic Malaysia food.
We ate at Tropika on Cambie last Saturday afternoon, IT wasn't a planned event or anything, we just happened upon the place hungry. Now having just gotten back from a month in Thailand we were already well versed in the Thai food part of the menu.
We have 3 items from the lunch menu and all were very good. Lots to eat and even a doggie bag for later on. A total of 20 Dollars for lunch with dessert and tea. Pretty good
The service was awesome,,I was so surprised,,this is usually my pet peeve,,I cannot stand bad service,,there is no need of it and a good manager would fire anyone who gave bad service to paying customers.
This place however did exceptionally well,,,always smiles and cleared our dirty plates fast.......asked us how was the food etc etc,,just like you would expect.
Anyway I read the reviews here and can't comment on anything bad here,,other then the restaurant being on Cambie street which is a driving and parking hell right now.
We will would return but probably try the Robson Street location for ease of parking and less congested traffic.
Asian Food Lovers
I have always been a fan of Malaysian cuisine. Tropika nails it when it comes to taste and spices but the decor could use ALOT if work. The place is pretty clean but considering the price points you'd think they would invest in the ambience. The service is pretty good, so long as they are not too busy. Definitely a treat when I come here!
Food is okay - won't go into detail as I had a really bad experience with their waiters there; I'd avoid this place though as there are other better places for Malaysian/Asian/Indonesian food out there.
Had the cendol, and when I asked for some extra 'palm sugar' (which is one of the essential ingredients of cendol) the waiter said 'okay' without being too honest, and came back with a glass of honey. To say I was disappointed would be an understatement - I understand that this is Canada and not Malaysia, but if you're going to bring me honey, please tell me that that is all you have, instead of saying 'okay' when I ask for palm sugar.
Service was horrible throughout the night as the dishes came in rapid fire fashion but beyond ordering your food, the waiters are not interested in you at all and it is hard to get their attention.
I'd say that the best dish out of all that we had (and trust me, we had A LOT of dishes) would be the roti, though the food is by no means outstanding and is mediocre at best.
The 'crowning glory' of the night was when we left a rather small tip on account of them bringing me honey (it irritated me to no end) and them not finding the time to refill our glasses of water and taking 20 minutes to bring our cheque.. we are poor students and can't quite afford to tip where it is not deserved, I was tempted not to leave a tip at all.. but then, the waiter stared at us and asked, "IS SOMETHING WRONG?" in the most arrogant loud tone, to which we said "no, why?" and he said "well, usually our customers leave a much larger tip than that" and then he held out his hand.
This left us rather bewildered, but rather than cause a scene, the bf dropped a few more coins into his hand and we left promptly. One would think that it is universally acknowledged that when you leave a small tip (or no tip), you are showing how unhappy you are with the service; you shouldn't just stare at the customers in a surprised way and demand for an extra tip.
Bad service outweighs the mediocre food and we definitely won't be returning. There are many other places if you want to get a good Asian/Malaysian food fix.