Tomokazu offers all you can eat Japanese for lunch, dinner, and late night. An la carte menu is also available.
went there for lunch today. Got there at 2pm and the place was nice and quiet. I have been there before for dinner and the dinner menu is outstanding for the price you pay oppose to the lunch menu (not as many choices). Staff seems distracted with other duties and not tending to your needs. The sushi is amazing especially the salmon sashimi. I will continue to come here.
I gotta say that I was looking forward to AYCE at this location given it's popularity, but was absolutely turned off by the horrendous service offered.
Firstly - this place was already packed to start, but that's a given considering how popular it was. But I guess "reservations" meant nothing to them. Reservations confirmed at 9:30pm. Didn't get seated till 10:30pm. 1 hour wait on so-called "reservations".
When asked why it took so long, the host said that the guests that are occupying our table were not leaving. They are "paying customers and not AYCE customers so I'm not kicking them out. Besides, AYCE customers are only eating leftovers".
Two problems with that: what makes AYCE customers not as good as regular customers and since when did AYCE customers begin eating "leftovers?!?". Ridiculous.
That left a really bad taste in my mouth...that along with the great "leftovers" that I had while eating AYCE.
Recommend to not visit this place. Rude host (did I mention that the server almost spilled an entire pot of tea on me - then proceeded to give me a dirty stare and tried to warn me by letting out a sound like a "barking" noise - rude), apparent "leftovers" for AYCE and horrible service by the host and servers.
I would only know as i go there a lot on my lunch breaks for the all you can eat. It's a good deal, don't get me wrong, only $11.. however; it's not 'all' you can eat. If you write down 4 yam tempura, you'll get 2.. you write 8 piece gyoza, you'll get 3.. they conisistently change your order to something smaller and pretend that they have no idea what you're talking about.. so you need to reorder, and it takes another 10 mins to get your food. Like i said, definitly go if you're on a budget, but they manipulate your orders so you never get what you actually order which is incredible annoying. As others have said, the service is terrible.. They come around once at the start of the meal to bring u water and/or tea, and never return unless you basically stand up. I can't give this place a good review for service or food quality, but for value it's hard to beat. 3/5
not a fan of sushi in general, so I ate mostly cooked food and I was quite pleased with what was offered...prawn tempura was great..large selection of sushi/sashimi and from the appearance on my cousin's face, most seem to be enjoyable (except for the shrimp sushi)...overall, a decent place to eat buffet food.
I went there because I saw a few good reviews about this restaurant, but I was so disappointed that this restaurant is not as good as I thought. The food is just so-so, service is poor, atmosphere is too noisy. Compared to other similar restaurant, I cannot give this restaurant a pass mark.
Tomokazu is an very good choice for all you can eat sushi. Cost is $9.95 Lunch, $21.95 Dinner, and $11.95 Late Night after 9:30pm; holidays and weekend add $1. The dinner menu has the widest choices including fresh oysters, cooked oysters, unlimited sashimi, and the usual sushi items. The food is fresh and served quickly and efficiently. Dinner time is very busy and at 9:30pm the place is packed for the late nighters.
Free parking is available in the downstairs parkade.
The negatives of the place were the very sticky floor foyer and a dirty/sticky menu.
My food quality rating of "4" is for an all-you-can-eat. They have good quality and lots of choice as far as these kind of places go, and things like Toro sashimi are a bonus. For a-la-carte sushi it would probably be a '3'
The service isn't so hot, particularly when it's busy. But as someone who usually eats a little later, once the rush has passed it's not so bad.
If you're looking for the best quality, no matter the price, head across the street to that more-renowned establishment. But if you want to kick back with beers and sake and chow down with your friends on a pretty extensive variety of sushi, of relatively good quality, for a decent price, this is a good spot.
To my surprise this place is pretty darn quiet for a weekend. I was in for dinner over the weekend and they have quite a decent selection of food ranging from sashimi to sushi to tempura etc... Its a nice pleasant place to eat yet yet the service needs much improvement. I had to wait forever for my drinks and even ginger and they weren't even busy. The managers attitute could also use improvement as I simply didn't like his tone when we complained. Not a very efficient person at all. Its obvious subordinates follows its leader. I can't comment much also in the washrooms... its darn filthy. If I do go back it will be for the food not for the service.
Not really sure how to begin about this restaurant as this place has so many mixed reviews. Seems like one thing everybody agrees on is the food in this restaurant is excellent.
I come here everytime when I am in the broadway area because I am such a big sushi fan. This restaurant has so many mixed reviews because its so inconsistant.
Food: The food is quite outstanding. The lunch menu is so outstanding with a very decent selection and very good food quality. Its all so delicious ranging from the Chicken teriyaki, to Gyoza, to tempura. The dinner menu is even more fabulous. The sashimi presentation is excellent.
Ambiance; This restaurant is nice. The lighting is great and quite a comfortable feeling when lights and the colours of the restaurants balance.
Service: The service is so nasty. It has gotten so much worse since they have a new manager I noticed. He is so impolite and so unprofessional. He is simply NOT NICE! I was with a group of 4 one time and he gave us a dirty stare when we walked in. It took him a long time to approach us in slow motion when it didn't seem that busy. I don't think he really cares. Anyhow when he got to us he quoted 30 minutes in a pretty bad tone.... after 20 minutes passes we ask him again if any seats were available and he yells out 45 minutes!!!!!!!!!!!!! We asked for the sushi bar... and he never answered us so we angrily and hungrily decided to leave. Either this restaurant was desperate to find this guy or maybe they decided to cut costs and this guy volunteered to work for free. Anyhow if this guy is still there I don't think I will be going back anytime soon. Tomokazu has lost another customer. I don't see the need to pay for such bad attitude!!
I went here with a group of friends and we were treated like totally kids, i mean we are 16 but we're not children. they forced us to pay tip, acting as if we don't know how to do it ourselves. Demanding 15% tip like what the heck? my boyfriend got so mad that he chucked 5 on the table and left.
Although they have a long range on the menu, most of the stuff on there is basically repeats. the sushi has so much rice so you get full fast. we ordered thsi kind of meat before and when it came it was so small and we didnt even kno what it was.. an dit was practically burnt. gross. They also kept on limiting our orders, say if we ordered 10 of this they only gave us 5. so we would have to keep on ordering until they gave us it. it really pissed us off.
But seriously the thing that pissed me off the most was the waitress, which i will leave nameless. she's one of the reasons why we don't go anymore. she was so mean to us. rudest person ever met.
Ok that food is pretty decent here but its not that different from some of the other eat all you cans. Still, I love the sashimi especially the beef sashimi! What i dont really like is there service. When we order stuff on the list they usually give us so much less.. I order 10 orders of beef sashimi and they gave us 5 orders and this has happened almost everytime I have been there. Oh yes and when we asked for 6 orders of jello the manager person said we couldnt handle it.. whats up with that? We know what we can handle. And yah we always have to reorder again and again because they dont get the orders right.. and waiting is sometimes frustrating. I think they should have another check box for the amount of plates you want rather then orders. hehe
The food here is generally pretty good, considering that it's all you can eat. The sashimi and gyoza in particular are quite good.
It's cheap late night, and the atmosphere is nice. However, it's quite popular and crowded at night (I can see why, given the price).