Tomokazu offers all you can eat Japanese for lunch, dinner, and late night. An la carte menu is also available.
Knowing that AYCE places like this are usually packed for late night, I made a reservation for 9.30 on Saturday for 3 people. We arrived at 9.25 and there was already a large group of people waiting around the entrance. No problem, I thought -- *I* have a reservation!
Well, the rather harried-looking guy up front put us on the "reservation list" and said our table would be ready in "10 minutes". I have never seen a "reservation list" at any restaurant (including AYCE places), and I've been to lots! We were the fourth or fifth party on the "reservation list". They were adding new groups without a reservation to the normal waiting list and also giving them the "10 minutes wait" line.
By 9.50 we had not been seated and were still third on the list, so we asked the front man how much longer we had to wait. "I don't know," he said. We asked him about their reservation policy and he was rude, so we decided to cut our losses and leave. He was still telling new parties without reservations that they'd only have to wait "10 minutes". Unbelievable.
What's the point of a reservation if I have to be put on a list and wait a long time? They are clearly overbooking this place to increase $$$. Extremely poor service. It's also extremely noisy (again, worse than other AYCE places I have been to) but it looks nice enough. The food is decent for AYCE (I actually managed to get a table on a previous visit!) but nothing special. I won't ever be going back, though.
On a last-minute whim, a group of friends and I ended up in this place because they were open late.
FOOD was only decent. Nothing much to say about it because it was pretty much run-of-the-mill.
SERVICE, however, can have more said about it: It was really really really bad. "Service" consisted of random servers plopping down plates of food at our table (which at many times weren't right in quantity anyway) and when asked about an order that never came, they responded with, "Maybe you already ate that one!" WTFASDFJKL? No noodle bowls of any type ever appeared on our table and the item in question was udon. Tipped obligatory 10% in the end just because it's customary.
AMBIANCE is REALLY RUINED BY THE CRAP SERVICE.
They are open late nights though. But I'm sure it's worth your time to find another place.
I gotta say that I was looking forward to AYCE at this location given it's popularity, but was absolutely turned off by the horrendous service offered.
Firstly - this place was already packed to start, but that's a given considering how popular it was. But I guess "reservations" meant nothing to them. Reservations confirmed at 9:30pm. Didn't get seated till 10:30pm. 1 hour wait on so-called "reservations".
When asked why it took so long, the host said that the guests that are occupying our table were not leaving. They are "paying customers and not AYCE customers so I'm not kicking them out. Besides, AYCE customers are only eating leftovers".
Two problems with that: what makes AYCE customers not as good as regular customers and since when did AYCE customers begin eating "leftovers?!?". Ridiculous.
That left a really bad taste in my mouth...that along with the great "leftovers" that I had while eating AYCE.
Recommend to not visit this place. Rude host (did I mention that the server almost spilled an entire pot of tea on me - then proceeded to give me a dirty stare and tried to warn me by letting out a sound like a "barking" noise - rude), apparent "leftovers" for AYCE and horrible service by the host and servers.
I would only know as i go there a lot on my lunch breaks for the all you can eat. It's a good deal, don't get me wrong, only $11.. however; it's not 'all' you can eat. If you write down 4 yam tempura, you'll get 2.. you write 8 piece gyoza, you'll get 3.. they conisistently change your order to something smaller and pretend that they have no idea what you're talking about.. so you need to reorder, and it takes another 10 mins to get your food. Like i said, definitly go if you're on a budget, but they manipulate your orders so you never get what you actually order which is incredible annoying. As others have said, the service is terrible.. They come around once at the start of the meal to bring u water and/or tea, and never return unless you basically stand up. I can't give this place a good review for service or food quality, but for value it's hard to beat. 3/5
we went here last week to try their japanese sushi. overall very good food and friendly service. overall very good value and our bill was only 50.00 for two people. they need to clean their washrooms though
I went there because I saw a few good reviews about this restaurant, but I was so disappointed that this restaurant is not as good as I thought. The food is just so-so, service is poor, atmosphere is too noisy. Compared to other similar restaurant, I cannot give this restaurant a pass mark.
As you can expect, after 9:30PM, the late night menu begins. It is generally pretty busy and you may have trouble waiving down staff but it is a solid pick. There is a pretty huge selection of what you can get and for the price, I would definitely say it is worth it.
I believe the AYCE price is 12.95 for late night and is always a solid pick.
We went to this restaurant today for All You Can Eat lunch. The price was very reasonable compared to some other AYCE places. The food selection is fair but we found, as the price reflects, there are some things left off the menu compared to other AYCE places. For instance, we found the selction of sushi was light and items such as prawn tempura were left off the menu.
The service was very fast and efficient and the ambience was nice. I guess, for the price, it was a very reasonable lunch.
Had a party here last weekend with 11 others. Food was decent, but we never got what we ordered. As told by a few reviews for this place, it's quite true, you never get what you ordered. Food came quick and quality was good, better than some of the AYCE around town.
Sashimi was nice, robata was decent, shrimp tempura was good. Nothing was sold out or not available to us.
We went at 6pm and at about 7:20pm, it seemed like the waitress wanted to rush us out. Eventually, I guess the next party never arrived and they seemed to go easier on the staring/looking at their watch. We got out of there at 8:15pm.
Decor was alright, wasn't wow, but it wasn't bad.
With all the different all-you-can-eat Japanese restaurants nowadays, Tomokazu is probably the best all-you-can-eat I've been to in a long time. Dinner menu is worth the price with all the different kinds of sashimi available - including oysters. Good quality food overall for an all-you-can-eat place.
My friends convinced me a couple of times to try AYCE Late night at Tomokazu.
It's quite cheap if you go after 9.30pm. Service is generally worse than at all the other AYCE places in town (I have tried quite a big number of them). I don't want to sound too negative, but I really got food poisoning twice after eating at their restaurant. The first time I wasnt sure if it was from Tomokazu as I also ate lunch at a different restaurant, but when it happened again i decided to stay away.
I just saw on the website of Vancouver Coastal Health that this place actually got shut down once
I recently tried AYCE at Fish on Rice which is located on Broadway as well and I liked it a lot better.
We came here with a group of people before Christmas. I'm a fish lover and was in heaven with the wide assortment of sushi and sashimi options. Much better for me than Shabusen (which we frequent requlary). My husband doesn't like fish. He had to ask several times before the teriyaki he ordered was delivered. The variety just wasn't there for him. I would go back again, he wouldn't.
As others have said, the service was poor and the number of portions of things delivered didn't seem to match what we ordered. Not bad for those of us who like just about anything, but for those at the table with more limited tastes, it was difficult for them to make a good meal.
Ambiance is one of the best on Broadway.Great prices I think for the variety.Food is flavourfull and staff very very attentive.Sat at the bar with chefs,enjoyed conversation.
Again,very broad selection.Miso was a little weak but cheap priced beers made up for it.
Nothing special for this all you can eat sushi restaurant. The only thing that keeps me returning is the salmon sashimi, unagi, ikura and prawn tempera.
Hopefully the washroom's cleanliness doesn't mirror the kitchen's cleanliness. Like most typical Asian restaurants it is not a strong point. Just disgusting.
I have been a patron and fan of this restaurant for quite awhile as I love all you eat Japanese sushi especially those that offered valued menus throughout the day.
The food has always been good. The sushi is always fresh as my favorite has always been the California rolls and Alaska rolls along with the spicy tuna cones. The barbequed foods are to die for such as the beef short ribs, and yakitari.
The service is very inconsistent as it can be good one day and terrible the next. To my surprise and delight I have seen the return of original manager which upgrades the experience totally. I see good things to come. This guy has some really nasty speed with the quick hands and attitude to follow. The other manager ( good riddance) is just rude with no clue,no manners, no nothing. I hope they fired him already.
The décor of this restaurant is cozy and bright. This restaurant has some of the best valued menus you will ever find as it offers both quality and quantity. I would recommend this restaurant as it will surely satisfy those late night food cravings.
i still like this place. it may not be as good as it once was, however if you know what to order it is still very good. they do not know how to count very well, but you can order as often as you like. i go to ayce for the food, not for the service or the ambiance. if service and scenery are your thing then this place is not for you. one of the better ayce places. worth a try.
I come here for lunch at least once every two weeks and I have noticed lately that Tomokazu isn't good as it used to be. At 10 dollars per person for lunch its still a bargain and the food is still solid. The miso soup comes out cold at times and I have had several cases where the sunomono had no vinegar.
Its nice that they maintained the food but the service isn't very friendly neither is the host. He needs to learn customer service. I wish management would start training the staff better as the service is quite inconsistant. The washrooms are dirty as ever and has graffiti in them.
I do recommend this place but I do not recommend this place if your looking for a quick bite but I do not recommend this place if your in a large group as the service is embarrasing.
Not really sure how to begin about this restaurant as this place has so many mixed reviews. Seems like one thing everybody agrees on is the food in this restaurant is excellent.
I come here everytime when I am in the broadway area because I am such a big sushi fan. This restaurant has so many mixed reviews because its so inconsistant.
Food: The food is quite outstanding. The lunch menu is so outstanding with a very decent selection and very good food quality. Its all so delicious ranging from the Chicken teriyaki, to Gyoza, to tempura. The dinner menu is even more fabulous. The sashimi presentation is excellent.
Ambiance; This restaurant is nice. The lighting is great and quite a comfortable feeling when lights and the colours of the restaurants balance.
Service: The service is so nasty. It has gotten so much worse since they have a new manager I noticed. He is so impolite and so unprofessional. He is simply NOT NICE! I was with a group of 4 one time and he gave us a dirty stare when we walked in. It took him a long time to approach us in slow motion when it didn't seem that busy. I don't think he really cares. Anyhow when he got to us he quoted 30 minutes in a pretty bad tone.... after 20 minutes passes we ask him again if any seats were available and he yells out 45 minutes!!!!!!!!!!!!! We asked for the sushi bar... and he never answered us so we angrily and hungrily decided to leave. Either this restaurant was desperate to find this guy or maybe they decided to cut costs and this guy volunteered to work for free. Anyhow if this guy is still there I don't think I will be going back anytime soon. Tomokazu has lost another customer. I don't see the need to pay for such bad attitude!!
Tomokazu for sure has got to be one of the best restaurants all you can eat restaurants in Vancouver. The restaurant is located right next to the Toys R Us building on West Broadway. I have been coming here for 2 years and I love the Gyoza's here. Excellent value and very good food quality for the money which you are paying. The decor of this restaurant is quite nice providing a comfortable atomosphere.
The downside to this place is the MANAGER HAS ATTITUDE PROBLEMS. He was yelling and he was impolite and he quoted me a very very long wait for a table. He said er.. maybe 40 to 50 minutes even though it didn't look that busy. I had the feeling he didn't want our group in the restaurant. Seriously where did they find this guy!!! He has his head so far up his so called hole. He is in the wrong line of work if you treat customers like that.
Anyways my friends went back the next day for lunch. Lunch was good as usual. Its super cheap.
i just made an account cause i just love eating food.
Took this girl i realy liked to tomokazu one time for some latenight sushi.. while eating sushis,, my girl found a fly inside her sushi..... sigh.. i told the server thers a fly inside.. he takes a look, and his face goes like @_@ then he takes it away back to the kitchen. And he doesnt even apologize.. WTF? thats what pissed me off. No apology. Kinda messed up my date.
Another time, 5 of my guy buddies asked me to go to tomokazu with them. I couldnt go because i was busy. Anyways, the 5 of them went to tomokazu, and teh day after, everyone of them were sick. All 5 of them were food poisoned. Lucky i didnt go eat with them that day ? sigh
those 2 visits were quite a few months ago.
Lately I went again for latenight all u can eat. Its only good cause it was ~13$ decent price for all u can eat. Quality is alright. Went there with total 9 people. At the end of eating all the all u can eat.. we went crazy on their oranges.. we ordered plate and plates of 50 oranges, dam that was funny. We had like 200 orange peels on our table. We did eat alot of them and was juicing their oranges into tea cups.. ahha we had a fun time playing with those oranges. They had alot to clean off our table=p.. took some nice pictures of our table, it was so orangeee
haha good times
come here if u want.