We tried 4 different dishes: Ginger Beef, Red Curry chicken with bamboo, Seafood platter, Pad Thai. All dishes had a good amount of sugar in it and none of us could eat much of it. I should mention that the three of us normally eat healthy and do not like sugary foods (except dessert of course).
I have travelled to Thailand in the past and do not remember their food being this sweet, so I think Thai House has an Americanized version of Thai food. Sugary foods seem to sell well in North America. Sweet and sour chicken/pork dishes are some examples. Thai house portions were generous, but I can't believe they charge $1.95 for a small bowl of jasmine rice (most dishes do not come with rice).
My husband and I have been going to the Thai house for years (10) and we love the food and the service is usually pretty dec. too. We usually order lots of food and often have leftovers. Sometimes we notice that the leftovers they pack for us in the box seem less than what we had given them to pack on the table. Last night we put it to the test. We had two types of curry and some plain white rice and some rice mixed with curry. When we opened the box the mixed rice was gone and so was one of the curry's! What the heck? Why would they care? Where did they put it? It seems a little odd, don't you think? This is not the first time this has happened.
Went with most of the office for a co-worker's b-day celebrations. I've never been before though some people had. I organized it and didn't know what to expect so hoped for the best. What a relief! Great service and very attentive keeping our water glasses filled and asking if we wanted more drinks. Helped with the menu items too for some of us who weren't familiar. Personally, I'd definitely recommend the spicy green beans, red seafood curry and satay sticks (appetizer). Food was excelletnt! Will go back again for sure to try out other dishes. Everyone enjoyed themselves too so we'll be sure to go back for an office lunch soon as the waiter mentioned they have lunch specials for only $7.50 I think.
I had Entertainment coupons hanging around, and like most people, was scrambling to try and use them all before Oct. I decided to try the Thai House downtown location for dinner with friends. The new N.Van location wasn't ready yet and I was meeting up with friends anyhow. It was pretty crowded but the server was attentive and made sure our water glasses were always full. Service is important to us, but more importantly, the food has to be good, and it was surprisingly. We’re picky eaters and have tried our share of “fast food” Thai restaurants before; some places cheaper and others much pricier that weren’t good. We tried a variety of items off the menu and were pleased. The egg rolls were crispy, lettuce wrap good and enough for all of us, and the red chicken curry was awesome. It was creamy with the right combo of spices and coconut milk without being too spicy that you had to drink a gallon of water or too creamy that you were bloated afterwards. We also enjoyed the stuffed eggplant which had a really tasty house sauce as well as a vegetable dish. We all agreed in the end that we would definitely go back, and next time, without an Entertainment coupon even. Coupons are a great way of discovering places you might overlook sometimes, and we’re glad we went.
Went for a Sunday lunch Buffet in May and boy was that a mistake. The place was half empty and the service was the worst ever. You had to wave your hand to get any one to place another order of food. They had enough staff on hand but you can't get their attention. The food was cornstarchy and sloppy. The only good thing is the waterboy kept are glasses full. You wonder why?? No wonder this place was half empty. Thai house owner take note and fix the problem.
I am convinced that 2nd rate Thai House employees are relegated to the Kits location, while the A-team runs the house downtown. We have eaten the exact same meal at both locations and it is hard to believe they are supposed to be the same restaurant.
We ordered ostrich curry and it came out all brown and sludgy, with very little lychee, which is the best part of this dish! On top of that, it had barely any flavour or kick. I do not order curry if I am hoping to get a bland meal.
The glass noodles were also lacking in a key ingredient: the glass noodles. There were a few of them buried beneath the pile of chunkies and goo that passed for sauce but they weren't too easy to come by.
The problems continued with service. I like being ignored when I am trying to study. Not so when I am trying to get a water refill or the bill. The decor is alright and everything is neatly presented but it is indeed the background.
For a dinner here, it was just average.
The deep fried cod in house sauce is too saucy and salty. Even with steamed rice, it is still very salty. Be prepared to drink a lot of water afterward. Also, the portion varies a lot. Had the traditional pad thai and pineapple fried rice and one is way bigger than the other.
Food arrive pretty fast, but the bill comes in very late. Waited 15 minutes from clearing table to getting the bill. Maybe they are just a little busy at the time the bill arrive.
The lighting is dark in the booth area. Luckily it's a sunny day in Vancouver and the sunlight is sufficient to light up the whole place.
My family and I went to the Kitsilano location this weekend and it was just fabulous. We ordered shrimp cake, satay for appetizers. Their peanut sauce was so tasty that we asked for refill and they gave it to us for free! For main course, we had green curry chicken, pad thai and the vegetable mix. All of them were very delicious!
The service was excellent. Very quick and attentive.
You nailed this one Ho. Don't really have much more to add. Not only was the service bad, but the management was surly and visibly stressed out. Nothing like feeling uncomfortable whilst eating. We did get some love from the busyboy/girl duo. Only regret is I didn't take back a toonie. Next time I'm sending a message.
the listless serving staff makes the flagrant kaorake setup of this restaurant even more intriguing. other than the irate guests who have waited too long to get their bill, who has enough life force to belt out a good tune here? obviously not the waiter who completely forgot our Tom Kai Gai.
okay, there was a fairly decent red curry chicken, and the satays were pretty crispy with a nice bite. but the rest of the dishes were sadly substandard. the pad thai had too much ketchup and not enough tamarind, while the stir fry dishes were held together by a haze of goopy glue.
about the ambiance: a general weirdness to the place that permeates into the food. i bet its one of those places that have draconian rules for the staff that prevents them from having a good time because they're being watched by an eagle eyed manager and his family that hates working there. the servers act like what they think servers should be, but their minds are on breaking loose. fly lil bird fly.
I've been visiting Thai House for years, my favorite by far. This location is better than three other Thai House I've tried. The quality is consistent. The value is excellent, for both lunch and dinner. The lunch special is $7.95 and up. For that you get a soup, spring roll, salad, a dish and rice. Filling!
They used to have all-you-can-eat weekend brunch which was popular. Their current weekend brunch is even better value. For $17.5, you get coconut soup with chicken & mushroom, 3 appetizers (calamari, chicken wing, spring roll), 4 dishes(mango chicken, prawns, a beef dish and another chicken), classical pad thai, rice, and ice cream! There's usually enough leftover for another meal. At least two people is needed to order it. It's wonderful to watch the food coming and having a feast.
The service is attentive and friendly. Overall, it's a place I recommend to everyone.
Ok, didn't feel like cooking or take out Chinese food or pizza which I usually get, so I was walking around Kits, and decided to check out the Thai House. I didn't know what to order as my girlfriend usually goes out to fancy restaurants with me and she does all that stuff for the both of us. The server was very helpful and saw that I was struggling with the menu choices. He suggested the restaurant's set dinner for $21 and I went with it not knowing what I'd expect. Surely, it couldn't be just lame sweet & sour fried stuff and rice. Turns out I got a really fancy spread and it tasted awesome. Started with a spring rolls and chicken skewers and then a really tasty curry dish served in a fancy coconut bowl plus rice along with prawns as another dish. Ended off the meal with some Thai rice pudding dessert of the day. Kinda glad that the girlfriend didn't come that night as I would have to share everything with her. Overall, had a good night of good food, great service with the waiter coming over all the time to see it I liked his choices, and the bill was beyond fair. Next time I consider takeout, I will go back there again to eat for sure or take my girlfriend instead and impress her with my Thai knowledge now. Definitely recommend the place solo or as a couple as the food was great as well as the service who I tipped just as much for all his help.
Have eaten here for around 10 years since I work nearby and the food is always great. It's sort of fusion Thai so very palatable if you cannot have too spicy or too exotic looking food. Spring rolls melt in your mouth and the Pad Thai noodles and seafood fried rice are worth trying out. The lunch specials of rice and and different curry type toppings are great value for office lunches. These come with soup and spring rolls. Some dishes may have too many bell peppers and onions, but I love bell peppers and onions. Lettuce wrap dishe is very good too. Service is always trying hard to please and any complaints are well attended to. Again this is over ten years of observing the service. The decor is open and airy and reminds me of old colonial houses in Asia. Very pleasant and not kitschy at all except for the fake palms but I like those too. The settings are always pristine. This is all during daylight hours so have not been here at night. Again consistently clean and tidy for over ten years.
As you already know the summer here has been quite miserable. I was looking for a restaurant that will brighten up my summer. I stumbled upon the Thai House in Kits. From the outside I did not know what to expect but as soon as I walked in I knew it was very welcoming and warm. I was not very familar with thai cuisine, the waitress was kind enough to recomment and describe some dishes that would suite my taste. The food was delicious. I never had a soup with so many flavors that complimented each other. I like how creative the cooks get with all exoctic fresh ingredients. The flavor is an Asian Fusion Quisine. The dishes are really original with a very moderm touch. The portions are quite reasonable with a very sheek presentation. The best part about my meal was the dessert. The deep fried bananas are to die for, it practically melted in my mouth. I will definitly be back for more.
The portions are big. the price is good for what you get. The service is lacking as i always have to hail down the waiter a few times. I also always have to walk up to the counter to pay my bill as it takes a long time for them to come to the table. Besides that, the food is good and the portions is good. a little more plants would make it more private in between tables.
Couldn't decide where to go so we finally stopped in at our local Thai place in the area. It''s been awhile since we've been out as hubby and I have been brown bagging our lunches to save money. The special dinner night out was worth it as we treat ourselves for dinner once a month. The red curry and yellow curries respectively were awesome just the way we remembered them. Yum. Can't wait to go back for more. The waiter recommended that they had take out curry pouches so we loaded up!!! Now we can make the curry at home for lunches or dinner. Server was really good and it was great that he recommended the take out curry packets.
My bf took me out on what's considered one of the busiest days of the year BUT it turned out to be one of the best nights we've both had. The service was top notch and then some!. Kudos to our waiter for filling up our glasses without asking, helping so much with the menu as we tried new dishes than just our usual curry, and being so friendly and not fake.-like. It was prelude to a great evening ahead. Food was really good and we went all out with appies, entree and desserts. Can you not resist the fried bananas and ice cream, come on. Overall, had a great time and felt spoiled. Good food, service and nice atmosphere - casual yet also higher end at the same time.
Being a newly relocated Vancouverite which I am proud to call myself these days, I often go on sites like this to find out about good places to eat and which ones to avoid. A co-worker mentioned to me about the Thai House and how they have lots of locations around the Lower Mainland. Read various reviews about their restaurants so I decided to try it out for myself. Turns out this place is really the real deal. The servers are prompt and filled up my water glass without asking. The food was hot in temperature which is a must for me in determining if the place is good or not as the turnaround is fast. The curry wasn't overly spicy which works for me and was very creamy and good. Had the lunch special which was only $7.50 and it came with spring roll, soup and rice. Had leftovers for dinner as I went solo. Regardless of how enticing the price is, I would definitely recommend it and go back for the food and service alone. I mean you can have cheap eats but overall, it's not good except for the price but in this case, you really can have it all and the reviews were totally right about it being good.
My friend and I just tried out the Thai House's lunch special. We heard about it from a friend who eats there regularly, and now I know why. It sure beats typical greasy fast food places or food fairs offering Asian food. For a measly $7, you get a huge list of items to choose from. We had the pork red curry and beef green curry as we love spicy food. Best part is you can order according to your spice level so there's no surprises. Anyhow, you also get with the decent portion, a vegetarian spring roll, yummy, nice and crispy, soup and rice. We were so impressed that we're going there on a weekly basis so we can try out their other items. Definitely, this is a place you want to share with your friends and family and tell them about it, too. Great tasting Thai food and for an awesome price!
I have been living in Kitsilano for about a year now and the Thai House around Burrard is just amazing. I sometimes go dine in with my friends but most of the time i order and they deliver. Usually it takes 15 to 30mins and sometimes when they are busy, it could take 45mins. Overall it's excellent because of the way they package their food.
I have tried many other places around Kits for Thai food but Thai House on Burrard is the only one that catches my attention. Delivery driver and the dining room servers are always friendly. Decoration is just so-so but it's not that important. I actually like the way they dime their light, which makes the place sort of romantic but that's just me.