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3.5
  • Food3.5
  • Service3
  • Value3.5
  • Ambiance3
  • Reviews30

Thai House Restaurant

1116 Robson Street
Vancouver, BC V6E1B2
Tel: (604) 683-3383
Neighbourhood: West End

Reviews

Displaying 1 - 20 of 30 Reviews FoundSort: Useful | Helpful | Reviews | Date
Also ripped off
By Casey0321 of North Vancouver (1 Review)
Submitted Thursday, November 3, 2011 - 6:54am [Dine in]

Like the previous poster, I recommend you double-check your bill before paying. We have been to the Burrard Street and North Van locations several times for Sunday brunch and thoroughly enjoyed it, decided to try Robson location for a change. We were the only ones there when we arrived and were surprised, other locations are usually very busy. Then we found out why. The waiter (possibly owner/manager also) was not particularly friendly. We were seated only with the regular menus and when we asked for the Sunday brunch menu, he looked "shocked" and then visibly mad when he brought them to us. We later noticed another party had to specifically ask for brunch menus also, they also got the same response. He continued to be unfriendly and rude during service. We ordered Pad Thai again and he asked "off the regular menu or the brunch menu" (what kind of question is that??) and again looked mad when we said the brunch menu. We were in a rush to leave as we had somewhere to get to and didn't notice until after we paid and left that we were charged on our bill for 2 children, both under 2 years of age, WHO DID NOT EAT ANYTHING! We were flat out robbed by this miserable old man. I also looked on the company website for somewhere to complain and there is no "contact us" head office information. Gee, I wonder why. Never going back again, would never in a million years recommend this restaurant.

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They tried to charges us double tip
By Anje321 of Vancouver (downtown) (1 Review)
Submitted Sunday, June 19, 2011 - 3:22pm [Dine in]

I went to this restaurant with my mon on Saturday for lunch.
After we finished food, they broght us a bill that has already included 15% of tip.
And the server did not mentioned that so we did not noticed that the tip was already included in the bill so we put a tip of 15% on top of the bill.
The breakdown:
Food subtotal:$37.75
HST: $4.53
Total: $42,28
S.Service charge 15%: $5,67
Total: $47.95

We gave visa card to servicer and in the visa receipt it says:
Visa Pre-auth: $47.95
Gratuity: Blank
Total: Blank

So you can see blank when you pay by CC.
We are supposed to write the tip amount in blank.
They should have told us tip is included.
And also they are not supposed to charge 15% tip. This is a customer who decided the percentage for the tip.

So, BE AWARE OF the BILL. If you wanna go to this restaurant, be ready to be cheated by them!

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Salt on sale here
By applepie of Burnaby (120 Reviews)
Submitted Sunday, September 7, 2008 - 8:30pm [Dine in]

I don't know if this is their usual quality, or if the regular chef is away, or is simply absent-minded and threw in too much salt, but both dishes we ordered today were way too salty to eat. Just a couple bites will probably give you three days' worth of recommended sodium intake. Needless to say, we won't be back anytime soon.

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Great new dishes
By chefdave of Downtown (58 Reviews)
Submitted Thursday, October 5, 2006 - 2:08pm [Dine in]

Decided to try the robson location as we usually frequent the richmond location. They are celebrating their anniversary with lots of new dishes. We decided to try some of them and the tuna fry was absolutely amazing. As a big curry fan, they have a new curry with oxtail with pumpkin that was truly unique. I wasn;t sure how the curry would taste especially with the pumpkin but the pumpkin balanced in with the curry perfectly. As always the service is great and the food was great but the restaurant is a little crammed with the tables pretty close together. Thumbs up.

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Lunch at the Thai House
By nelliebobellie of Downtown (69 Reviews)
Submitted Thursday, March 5, 2009 - 6:53pm [Dine in]

Today I went to the Thai House on Robson for lunch with a couple friends. We opted for the lunch special menu - you get hot & sour soup (not my favourite, but not bad) vegetarian spring roll, choice of entrée and a bowl of rice for $7.50.

I chose #21 which was chicken with eggplant, bell peppers, fresh basil and jalapenos. It was spectacular - just what I was craving all day! Hot, spicy, flavourful and cooked perfectly. The coconut rice balanced out the spiciness of the dish (3 peppers on the menu) and the portions are very generous.

The only downside was that my friend's dish (also 3 peppers on the menu) was not as spicy as she would have liked. Other than that, we all left quite full and very happy.

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Good Lunch
By ericandkristine of Vancouver (29 Reviews)
Submitted Saturday, August 8, 2009 - 1:49pm [Dine in]

We came here for lunch one afternoon , and were pleased to see an extensive and very affordable lunch special. We ordered Yellow Chicken Curry, and Red Chicken Curry, which both came with a side of hot and sour soup and spring rolls. While my girlfriend found the soup too spicy, I found it very delicious. The curries were good, however, I would have preferred it a bit more spicy. The ambiance was great- the decor wasn't tacky, and the music wasn't intrusive. The service was solid- nothing special. Overall, not the best Thai food in town, but the value makes up for it.

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Curry Fried rice
By 5spice of Burnaby (10 Reviews)
Submitted Friday, February 19, 2010 - 1:51pm [Dine in]

Had the Pad Thai and Curried Fried Rice

Curried Fried Rice = Great flavors, large chunks of chicken , large portion and a good blend of spice

Pad Thai - The major flavor was sweet. This was a tasty North American version of pad thai.

Overall - Still looking for the real deal for Thai in Vancouver

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Rude servers!
By lilsweetie of coquitlam, bc (19 Reviews)
Submitted Thursday, December 31, 2009 - 12:13am [Dine in]

The food was good (ordered some seasonal ixed greens stirfried in a spicy sauce and the old classic pad thai). Service was horrible! The servers were rude the moment they found out we were using an Entertainment Book Coupon. They made it seem like we were somehow less important because of the coupon. I would have walked out of the restaurant in protest of the rudeness if I hadn't been so hungry and tired at the time.

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It's alright.
By jennko of Vancouver (86 Reviews)
Submitted Saturday, March 28, 2009 - 2:43am [Dine in]

I came here with a girlfriend of mine for dinner today. As we walked up the walkway from Robson St. into the restaurant that is located in the 2nd floor, we thought that this restaurant was not going to be good. The staircase were tight and somewhat run down. As we got into the restaurant, the ambiance was somewhat warm and we gained more confidence in the food. We ordered shrimp cakes for the app, duck curry and prawn with green beans for main course. We also ordered coconut rice that tasted identical to white rice and spinach rice that barely has some spinach flavor in it. The shrimp cake was pretty good other than it tasted more like frozen food. The duck curry has a very nice sauce however, very little duck meat, probably not even 5 slices. As for the prawns, there's an adequate amount in it, but the taste is a little too sweet and not salty enough, somewhat like the thai sweet chili sauce. To conclude, I do not enjoy the food and I am not coming back here anymore though I might try Thai House in other locations.

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Best of all the locations
By Trevor of Vancouver (60 Reviews)
Submitted Friday, November 28, 2008 - 7:56pm [Dine in]

Having visited each location in the Thai house restaurant group, I prefer this one by far. It's convenient after a day of shopping on Robson.The food is most consistent here and it's always tasty. My favorites are the chicken satya, pad thai, seafood combo in red sauce, green curry chicken, shrimp-stuffed eggplant and pork with chili and basil.

Service is always efficient and friendly. They fill your water glass quite often and don't interrupt your dinner every 5 minutes. The best part is if you can't make up your mind, give them a price range and any other important preferences and they'll put something together for you. Usually a very nice surprise and takes the pressure off of deciding with the large menu.

Ambiance is fine, nothing special. If you're lucky you'll get a seat by the window and watch people as they shop. It's clean and quiet enough to have a nice relaxing dinner. Lunchtime can be quite noisy though.

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Awesome Thai Food
By Allie of Vancouver (1 Review)
Submitted Friday, March 27, 2009 - 11:47pm [Dine in]

Took some out of town clients out for dinner and drinks. We were all impressed by the service and quality of the food. I've been there years ago and just got lazy and ate around the neighbourhood whenever dining out. Waiter was really attentive and made my clients feel special which won points with my company too. Loved the house rock cod and prawn dish as they all love seafood. Curries were really good and a huge hit. Bought half a dozen packages of their pre-made curry to take home so they could bring it back with them to the states. Would recommend the place for entertaining for sure, and yes, I will be back on my own and make the drive out there.

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Buffet would have been better than this!
By pickyserver of Vancouver (2 Reviews)
Submitted Tuesday, June 24, 2008 - 5:39pm [Dine in]

Let's just say I am still in search of a half decent Thai place in Vancouver...

...and I could have probably still enjoyed the ambiance a little bit more if I had went to a buffet and self-served the food myself. Service? No, there was a reason for 0% tip (and I am usually too generous!)

..what a pity indeed.

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Convenient work lunch
By kells of yaletown (27 Reviews)
Submitted Monday, May 4, 2009 - 10:03pm [Dine in]

I've been here once for take away and a few times for lunch. The proximity is excellent (close to work) and the lunch time deal for $7.50 represents great value however if I was going out for dinner or to suggest a great Thai place to someone I would probably not suggest this one.
I can't quite put my finger on it but the meals don't quite have the same depth of flavour that I find in a lot of other Thai dishes but the staff are always pleasant and the food comes out quickly.

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Great lunch spot and curries
By yumyumlu of Vancouver (22 Reviews)
Submitted Friday, April 3, 2009 - 8:56pm [Dine in]

One of my favourite lunch spots downtown, you can never turn down a lunch date here. I've tried a few of their thai curries and they've have always been magnificant. The portions are always large, so the lunch special for one person is always more than enough. If you're looking for a new lunch spot to go and want to avoid the fast food joints, this is the place to go!

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The A-team works here.
By yonny of Kitsilano (26 Reviews)
Submitted Tuesday, February 19, 2008 - 10:42pm [Dine in]

Unlike the meal we ate at the Kits Thai House, this one gets a great review.

The ostrich curry was served with red curry in a coconut. It was loaded with ostrich pieces and lychee, along with plenty of sauce. The sauce was so delicious, mixing it with some rice would have made a meal on its own.

The glass noodles were also very flavourful, with a great mix of sweet and spicy elements. The only downside was the slightly small portion size.

Service was good with just the right amount of attention. You never really had to ask for anything, but they didn't interrupt every 3 minutes asking how it was either. Thumbs up.

It's nice to have somewhere to pop in for a quick meal downtown. It can get a bit crowded at times, but doesn't get too loud. A great view of Robson is also available for some people watching.

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just okay
By jellybelly of Mount Pleasant, Vancouver (19 Reviews)
Submitted Wednesday, December 31, 2008 - 1:38am [Dine in]

Went there with an out of towner who wanted Thai food while we were in downtown. First thought was Thai House. If it was just me going there to fill up, it would've been okay, but I was entertaining a guest. Nothing about the restaurant was impressive at all. The room is forgettable. The service is there but nothing special. We both ordered from the lunch special which seemed like a good deal. The two soups and the spring rolls arrived on one plate. The soup was carelessly poured into the bowls leaving the sides dripping with soup. The soup was overly sweet. The main course looked kind of sad with its tablespoon size of slightly wilted salad greens. I have ordered the red curry with chicken and bamboo before at other Thai House locations, this one is not up to par. The rice seemed as if it had been sitting in the rice cooker on warm for an hour or two, not soft and fluffy at all. I apologized for my guest for my restaurant choice. Neither of us finished our meal. Avoid this location. They just don't seem to care.

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Not bad
By HeartOfSilver of Surrey (15 Reviews)
Submitted Friday, January 25, 2008 - 1:28pm [Dine in]

I did the dine out menu with a friend, and while we enjoyed the food, it wasn't as special as we were expecting.

The ambiance was ok, nothing exciting or really interesting. Service was not bad, but we felt rushed even though there were lots of tables available.

The fried wontons were yummy, loved the sauce. The green curry was a bit of a letdown for me, only because I could make it for a better price with more meat. The fried banana was totally dissapointing- it tasted like beer batter! I expected something sweet for a dessert and was dissapointed considering how much I was looking forward to trying it.

I probably won't return.

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diamond in the rough
By m135 of New Westminster, BC (3 Reviews)
Submitted Friday, October 16, 2009 - 9:16pm [Dine in]

The food at Thai House is absolutely delicious--the best Thai food I've ever had in Vancouver. The service was prompt and friendly without being over-the-top. Overall, dining at Thai House is a completely pleasant experience: not only was I impressed with the restaurant's kind and effecient service and simple-yet-pretty atmosphere, but Orientals should be proud of this place after the string of dubious service and hygiene and the food was so to-die-for that I kept repeating, "This is so good! Oh my god, this is so good!" after practically every bite. The vibe is informal but still oddly sophisticated, and the prices are relatively inexpensive without making the restaurant seem "cheap." One of Vancouver's best-kept secrets? No more, thanks to dinehere.

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great food and great service
By ccson123 of vancouver (1 Review)
Submitted Monday, April 6, 2009 - 12:30am [Dine in]

The Best Thai Food
My friends and I have enjoyed the food here time and time again. We can only comment on the lunch menu, as so far this is the only time of day we have dined here. The lunch menu consists of numerous choices of Thai dishes, and includes soup or salad and a spring roll for $7.50 The dishes are large enough to share, and usually we will each choose a dish so we can all try something different. Their daily soup is amazing and the Curry dishes are off the charts as well. I have never had a disappointing meal there. I would recommend this to anyone who loves Thai food or who is looking to try something new. Enjoy! i lwill be back for sure!!!!!!!!!!!!!!!!!!!!!!

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Can't Beat The Lunch-Time Blues
By FoodieTT of Vancouver (1 Review)
Submitted Tuesday, February 3, 2009 - 9:42pm [Dine in]

Trying to tighten the budget these days and brown bagging daily just doesn't seem appealing enough. My co-workers and I agreed to go out with coupons and/or places that were worth dining out at. We all went to the Thai House on Robson as someone heard about their lunch specials. You gotta try it! Beats greasy fast food places for sure. You get soup, rice and a whole bunch of choices of main entrees for only $7.50. Had the curry chicken and it was awesome with lots of creamy sauce. I'm all about a complete "homemade" meal. Definitely will be back as the price and food and service is so right that it doesn't seem like you're scrimping. Too bad nobody told us about it earlier.

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Tips

Displaying 4 Foursquare Tips
  • Chris B. : Meh. There are better places in the area. 3 out of 5 stars
    25 weeks 19 hours ago
  • Joaquin : Really good food for the money. My favorite Thai House!
    1 year 20 weeks ago
  • Desmond C. : Great $7.50 Daily Lunch Specials
    1 year 22 weeks ago
  • Candace M. : I found their food to be mediocre at best. For the price you expect quality food, I don't feel this was met.
    2 years 8 weeks ago

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