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3
  • Food3.5
  • Service2
  • Value2
  • Ambiance3
  • Reviews30

Sweet Obsession Cakes & Pastries

2611 West 16th Ave
Vancouver, BC V6K3C2
Tel: (604) 739-0555
Fax: (604) 739-0557
Neighbourhood: Kitsilano
  • Cuisine: Dessert, Ice cream, Sandwiches, Soup
  • Price: $ ($15 or less)
  • Reservations: Not accepted
  • Meals: Breakfast, Lunch, Dinner
  • Features: Gluten free
  • Hours: Mon - Thu: 8AM - 10PM, Fri - Sat: 8AM - 11PM, Sun: 8AM - 10PM
  • A youthful love of fine desserts became the obsession that spurred pastry chef Lorne Tyczenski to open Sweet Obsession with partner Stephen Greenham in 1993. Together the pair has developed a loyal following for their ultra-decadent, richly flavoured cakes, tarts, flans and pastries.

    Sweet Obsession offers a retail counter for take-home confections and a 16-seat cafe, where the day’s fresh-baked desserts can be enjoyed over a caffe latte, espresso or herbal, green and black teas.

    Or for elegant, adventurous and affordable multi-course menus for daytime and dinner, visit partner restaurant Trafalgars Bistro, just two doors down at 2603 West 16th Avenue.

Reviews

Displaying 1 - 20 of 30 Reviews FoundSort: Useful | Helpful | Reviews | Date
Absolutely horrible service but amazing cake makes up for it
By azn_msfyt of Delta (194 Reviews)
Submitted Wednesday, July 12, 2006 - 1:54am [Dine in]

Food: Only had dessert at Sweet Obsessions - this chocolate hazelnut layered type cake it was honestly the best piece of cake I've ever had! Yummy hazelnutty cream on the inside, then delicious chocolate hazelnut mousse/icing, then a layer of chocolate cake and then chocolate ganache on the outside... My stomach is growling just thinking about it... Shaken ice teas are really good as well.

Service: We were not served for a good 25-30 minutes. We initially went to the counter but the server behind the counter said we should sit down and someone would help us so sit we did. After the long wait, my frustrated bf just went up to the server and asked for menus and she was genuinely shocked that we hadn't been helped yet. After that the service improved. She gave us an extra piece of that cake for our wait which was nice. Need to have a few more attentive people on staff because there was actually another gentleman who arrived after us and waited for a good 20 minutes before he just got up and left in frustration.

Ambiance: Nice and clean but really needs more tables (and more attentive servers!!)

Def. will be returning to have the dessert but whether we dine in is another question.

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Good but not worth it.
By EatsFats of Vancouver (321 Reviews)
Submitted Friday, February 6, 2009 - 1:16am [Dine in]

It's now split into the restaurant and the dessert place. The dessert place is small and often packed, though nice, I'd say just take the stuff to go.

Except ... I concur with the previous reviewer. We had exactly the same experience and we could not believe our eyes.
While it was tasty, it was SO NOT worth it. Zuccoto is not _that_ fancy, and it's not like you can't get similar stuff elsewhere.

If you're looking for a good dessert hit, I'd rather go to Berry Good in Richmond or way over to Thomas Haas in North Vancouver if it's not too late.

It's good stuff, but NOT recommended because of the extremely poor value.

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Large dessert selection with a slight hint of pretentiousness
By Bonka of Vancouver (464 Reviews)
Submitted Monday, October 6, 2008 - 5:21am [Dine in]

I've come here regularly over the years as my go-to for take-out desserts. They have a large selection to choose from and quality seems to be consistent throughout.

Their cakes on the whole are rich in chocolate and I sometimes find that even different cakes start to taste alike because of their liberal use of chocolate (hey not a bad thing!). I usually come here to get their Tiramisu (apparently this is a favourite dessert among women) and since then I've ventured out to other choices. No leaps and bounds here just consistently good.

The truth is I think this place could do a lot better if they slimmed down their menu and went a little more offbeat.

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A little too hyped up
By hungryjo of Vancouver (175 Reviews)
Submitted Sunday, June 8, 2008 - 11:54pm [Dine in]

Heard about this place from a friend so my partner and I decided to go check it out after dinner.
It's a bakery with about 4-5 tables which is always occupied by people. This place is pretty much made for take-out only but not everyone wants to enjoy their sweets at home.
I've actually been here 3 times b/c I wanted to see if I'm missing out on anything. The first time we went it was ok. The second time was pretty good. Then the third time was just ok again. We've tried this black/white mousse, coconut cake, passion fruit cake, fruit tart and mango cheesecake. All of them were GOOD but not spectacular. They do have lots of cakes to choose from and they all look yummy but it just didn't satisfy me.
Service was ok. Not sure if they're enjoying their job. I know it gets busy sometimes but they should expect it though.

Don't think I'll be giving it another try.

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Worst Service Ever
By xlee8 of Delta (113 Reviews)
Submitted Saturday, July 22, 2006 - 3:41pm [Dine in]

Food: had the hedgehog cake. was expecting something that was very chocolatey but it was actually very light. the layers of icing/cream and the cake itself fell apart w/ every fork. i dont think that's suppose to happen. almost seemed as if this cake i was having had been on the shelf for a day or two...not fresh. this cake as paired w/ the apple/cinnamon fusion tea which was good. my b/f had the lime/raspberry flan w/ the verbana mint tea. flan good, tea too strong! dont do this pairing!

Service: horrible, horrible, horrible. they're too busy or too inept to notice when new ppl seat themselves so they never know to come service you. had to go up to counter to ask for menus. had to go up to counter to tell them we were ready to order b/c they cant take our order at the counter! and even after telling them we were ready to order we still had to wait another 7min+ for someone to actually come to our table! they gave us 2 cookies as compensation but i'd rather have adequate service than 2 measy cookies.

Ambiance: nothing special. cafe type setting.

Overall: Service really ruined it. No matter the quality of the dessert the service experience was so horrible we wont come back again b/c it put us in a bad mood for the rest of the night.

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Awesome Mango Cheesecake!!!!
By jennko of Vancouver (86 Reviews)
Submitted Wednesday, June 17, 2009 - 3:55pm [Dine in]

I came here yesterday to pick up my order of triple berry mousse for my uncle's birthday as I called in earlier for the order. When I arrived, I realized that they packed the wrong cake for me, they put mango cheesecake instead of the berry mousse and wrote the happy birthday on the cake already. Unhappily, I told the server that it wasn't my cake and I demanded the triple berry mousse. But then after asking about the sweetness level, the server told me that the mousse would be as sweet as the mango cheesecake so I just settled with the wrong order of Mango Cheesecake. Price is not bad, $29 for 6". The best part is that the taste was awesome. My uncle cut the cake at almost 10 pm and all the 5 of us loved it. It was very moist and full of mango flavours, simply awesome. Definitely a nice surprise for the wrong order. I will definitely come back again for more.

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Nice dessert place.
By Vancouver_foodlover of Vancouver (53 Reviews)
Submitted Saturday, January 17, 2009 - 10:22pm [Dine in]

It's one of the few places that serves good desserts.
We usually order the Pear tart, mango cheesecake or the passion fruit flan. The prices are reasonable and the portions are adequate.

For someone who is interested in eating fine dessert without having to eat all the sugar associated with it, this is one of the better places.

The decor is nice, but the place is too small to have any good dining experience. But the quality is good and reasonably price that are a frequent customer here.

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Mmmm...cheesecake
By doodlebug of vancouver (58 Reviews)
Submitted Tuesday, September 4, 2007 - 8:52pm [Dine in]

They have the yummiest cheesecake here. I'd say about five different flavours. Lemon is my favourite. Their peanut butter chocolate mousse cake, lemon mousse cake and the concorde are some of my favourites.
The place is a little small and cramped and always busy when we're there. Fortunately, we only ever get stuff to go. The servers are friendly.

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Crème brûlée.......c'est delicieuse!
By moussy of Vancouver (60 Reviews)
Submitted Sunday, May 14, 2006 - 1:54am [Dine in]

This is the place for desserts!

I went in and I was craving Crème brûlée, so I ordered one with hot water....and my friends ordered a chocolate ganache cake, and tiramisu. The chocolate ganache would be for ultimate chocolate lovers.....its very sweet, dense and filled with chocolate, with an outer layer that will instantly melt in your mouth!

The tiramisu was yummy. Very light and airy, but no ladyfinger included! Even without it, it was still very tasty. A popular one for people that don't want something too sweet.

The crème brûlée........was awesome. It was just plain, but I;ve never had such light crème brûlée before!!! The burnt caramel was just about right, and the custard was delicious. I think it would have been even better if I ordered some kind of biscotti and a coffee...but I didn't feel like having too much after a big meal. Definitely worth the try.

I heard the triple chocolate mousse was most popular, so my friend bought a cake for mothers day. I'm sure this place is very popular, and I will definitely come back for more!!! The service was pleasant and very easygoing!!!! I loved it!

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Pretty busy place but food not that great
By food4thought of Burnaby (20 Reviews)
Submitted Thursday, March 19, 2009 - 3:22pm [Dine in]

I was looking for a good cake shop & found this place. But it just didn't cut it for me. The frosting was pretty hard, cake wasn't that delicious, and the slice pretty small. The guy was quite nice and waited for me while I chose the item. Also, they have a big selection but I don't think it all tastes that amazing. It reminded me of True Confections cakes.

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Decent cakes, incompetent personnel
By pumpkind of Unknown (26 Reviews)
Submitted Friday, October 12, 2007 - 5:06pm [Dine in]

We tried few things there, cakes are generally good, some overly sweet and one was soaked in sugar syrup. But that's exactly what their name says, so I am giving 4 for the food. If you are to try just one cake there, try Zucotto. Very elaborate, hardly "a cake", a true dessert.

The place itself is indeed more of a shop than a cafe. For some weird reason they also insist that you'd sit down in order to get a cake and a cup of coffee if you want to use their cafe "facilities". Looks pretty odd if you ask me.

What however ticks me off about this place is an absolutely incompetent staff. In a scope of 4 visits, when we were buying stuff to take out, they managed to (a) charge us for a large cake, when we bought small ($40 difference) (b) screw up a refund by double-charging and double-refunding the purchase to the point I had to go through a CC company to unroll the transaction (c) produce espresso grind (of some fancy-shmancy specialty beans) that looked like coarse bread crumbs for a poultry stuffing.

Needless to say that we now pay them in cache and check the good prior to leaving the store.

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Bad buttercream.
By Micron of kits (1 Review)
Submitted Wednesday, September 3, 2008 - 1:51pm [Dine in]

I've had two cakes from there now. Both with buttercream frosting and they were quite dull and bland and heavy. I was disappointed b/c it's supposed to be a great bakery but I've honestly enjoyed some Costco desserts more that these cakes. They were also very pricey. I'd be willing to try some other sort of pastry but I would definately not get another buttercream.

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Moderately priced desserts for average taste
By matchalatte of San Fran, CA (34 Reviews)
Submitted Monday, March 5, 2007 - 5:01pm [Dine in]

We tried out this place for the first time and marvelled at the beautifully-designed cakes in the display. We picked out a slice of the Hedgehog (buttercream and chocolate with nuts) and the Roasted Coconut cake. Although I think the Hedgehog had a more balanced flavour, the cakes were, overall, a little disappointing. The Roasted Coconut wasn't sweet enough, or maybe it didn't have enough icing. Anyway, the cafe had a nice selection of teas (we had a cup of Linden Lemon Mint and a T's Tea Irish Breakfast) and coffees. The food in the little deli section looked fresh (mainly salads and yogurts) and there's some pre-packaged baked goods to go. I decided to buy some cookies on our way out, thinking that they were special-made (after all, they were 90 cents each). But by the time we got home, the cookies greased up the side of the take-away bag. Sadly, the cookies tasted no different than cookies from other bakeries, in my opinion.

Oh, and the plastic orange chairs seem out of place for a moderately-priced dessert cafe...perhaps wooden chairs would make it better?

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Rude Customer Service
By Shirbin of Kitsilano, Vancouver (11 Reviews)
Submitted Tuesday, May 28, 2013 - 4:20pm [Take-out]

I've been coming here since we moved to Vancouver for the last five years and for the most part have enjoyed their baking, although the service has never been great. Today my son and I popped in quickly to buy a treat. We bought a $3.00 cookie and broke into it as soon as we left the shop. The cookie crumbled immediately and when I tasted it, it tasted stale (probably a week or so old). I went back into the store to let them know and see if we could exchange it for a fresher cookie. The individual working the counter looked at me like I was crazy, grabbed another cookie from the tray, took a bite and said "I need to speak to the pastry chef". She came back, asked me to take a piece of the cookie and asked what I thought. Seriously? I didn't want to cause a scene because I had my son with me, and I have better things to do than hold up my life for a damn cookie. Whatever happened to "I'm sorry, you have a stale cookie, let's get you a fresh one!". I left with a somewhat fresher cookie, but a really bad experience. If I'm going to buy a cookie for $3.00, I want a fresh one and a smile and decent customer service from your staff would be great too.

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Great Cakes, Poor Service
By pancakes225 of vancouver (15 Reviews)
Submitted Sunday, February 15, 2009 - 3:54pm [Dine in]

I have been to Sweet Obsessions many times (about 10 in total). It is best to take the cake to go if you don't want to be upset by the taciturn older lady who you order from when you sit in. She is just the rudest woman ever and really makes those awesome cakes curdle in your stomach. The numerous counter staff people are okay but definitely the general read I get from these workers is that "since our cakes are the best, we don't really need to provide much service to you".

However, I do return because I love cake.
Best cakes: all the flans, coconut chiffon cake, toffee cake, tiramisu, lemon cake, white chocolate raspberry
Don't bother ordering these: chocolate hazelnut zuccolo, neopolitan cake (tastes like duncan hines), St honore, most of the chocolate cakes

Overall, they do a good job with the non chocolate cakes. I don't know why, but every time I've had a chocolate flavoured pastry from here, it's turned out hugely disappointing and at $6/piece, that is no value for money.
I still recommend this place for take out - just make sure you order a non chocolate flavoured pastry.

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Not sweet service that's for sure
By samw_bc of False Creek, Vancouver (19 Reviews)
Submitted Monday, November 3, 2008 - 6:36pm [Dine in]

The Chocolate Hazelnut Zuccotto is why I come here.

However, I think this is the first place that I have rated Service as a 1. I have been here about 5 times. Twice for take out and three times for sit in. Each time I go there for sit in, I tell myself that I won't come back.

Like other reviews, I found the service to be terrible or non-existent. For the latest visit, we got sat down by the server and got our menus. After that, no one would come by to take our order. After 15 minutes, we had to get up and line up at the counter to talk to someone. For some reason, the person at the counter ignored us despite me trying to make eye contact with her and she tried to help the people lining up behind us who clearly just walked in not too long ago. That was really weird. We didn't get service until I yelled out loud that we have some questions and have been sitting for 15 minutes. I was ready to leave. In the end, we stayed and got our cakes. If I had my way, I would have left. The experience was really bad as usual and I probably won't step in there again.

One more thing. In a previous visit where I ordered a small Chocolate Hazelnut Zuccotto for Father's Day, they made a mistake and prepared me a large one. So not wanting the large cake for a party of four, I asked them to just sell me a small one that they already had on hand and write the Father's Day greeting onto it. It took them 30 minutes to do that. I sat in the cafe for 30 minutes staring into space as I waited. I have no idea why it took 30 minutes to put writing on a cake. They probably forgot about me and only remembered after they noticed that I was sitting in the cafe for 30 minutes looking at them.

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Hard frosting & too sweet
By 360 of Vancouver (31 Reviews)
Submitted Saturday, February 18, 2012 - 9:08pm [Take-out]

I came here years ago and decided never to come back because of the overly sweet cakes. I don't remember if I didn't like the texture of the frosting, but I'll remember now. I had the roulade, which was very disappointing that it didn't have much cake inside. There was room for preserves or perhaps berry jam instead. The cake part was so thin and alternated with a hard frosting. The outside had a hard frosting as well that I just completely took it off and just ate the inside. It was too sweet, like I remembered and not the kind of roulade I like. The fruit tart was also quite disappointing. First, it wasn't a light custard. Instead it had chocolate mousse I think and that just made it heavy, which isn't how I like fruit tarts. But it wasn't too sweet. Just too heavy. The mandarin still had its peel on it and that just ruined it. I can't believe they're too lazy to take off the peel. You pick up a fruit & you end up having to chew it. The price is not too expensive but not worth what the food tastes like. The service is good.

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Service is a joke.
By rmcleans of vancouver (5 Reviews)
Submitted Sunday, April 18, 2010 - 1:48am [Dine in]

My friends and I arrived around 9/9:30pm and it was pretty packed. One large group took up 3 tables and, although they appeared to be done and are just chatting, they weren't about to leave. Two small tables beside that group freed up so my friends sat down (there were 7 of us in our party). There was one other party (2 people) waiting for a table--they came in after us--and saw that there's no space so they left. I went to one of the servers/counter person (who didn't greet us or even looked like he wanted to be there) to order something but he told me that someone will come serve me at the table. I started to head back to the table but then he asked me how many of us are there. I told him there's 7 of us and he told me to give up the table (so other, smaller groups, can take them, even though there weren't any other people waiting) and wait for the large group to leave. Sounds reasonable so I asked him about how long we'll have to wait. He said he didn't know. I ask him about the sign on the table that informs customers about a 30-minute limit for the tables during busy times and he says, "Well, we don't enforce that." I told him fine, and I got all my friends and we left.

The service was horrible. The staff were NOT helpful or willing to do their job. There were approximately 3 people working and they just stood around. The one I spoke to at the counter kept resting his head on top of the display case even while customers were looking at the pastries. It just shows how much they care about their job, I guess.

I wouldn't return, nor will my friends. And I don't recommend other people to either...it's not worth the hassle.

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get take out
By eezz of burnaby (9 Reviews)
Submitted Thursday, May 1, 2008 - 11:41pm [Dine in]

We went here for dessert the other night. Seemed simple enough, but apparently not. We just asked for our drinks in to go cups, because we were going to walk back home after. The server started taking our order, then stopped when we asked her to put our desserts on a plate and told us we needed to order at the table to get our food plated. um, we did just order. So we go and sit down, REORDER our drinks and food, and wait a good 15 minutes to get everything. Then she brings us our drinks in glass cups. We asked for take out cups, and the new girl tells us we're supposed to order take out drinks at the counter. We almost walked out. We just asked for our bill, (and, of course, the credit cards have to be run through back at the counter again). don't bother with trying to ortder anything for there.

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Lot of choices!
By Viviyan of Burnaby (27 Reviews)
Submitted Tuesday, March 18, 2008 - 11:33pm [Dine in]

They have a few tables for patrons who want to dine in. It gets pretty busy at night! I had the hedgehog cake (hazelnut galore!) and it was very light and creamy. I prefer Sweet Obsessions over True Confections because I find their dessert selections are way too decadent and overly rich - it's hard to even finish a piece alone. And I like their selection here - much more refined in style and taste. Good coffee and tea selection with sorbet in the summertime! Love the atmosphere.

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