A steak and seafood restaurant where you cook your own food upon a slab of dense molten rock heated at precisely 400 degrees Celsius. Entrees are cooked in their own natural juices and nutrients, so you'll be in store for a healthy meal.
The food is so nice, as well as the ambiance. The service was a bit slow, so I would totally suggest for them to either hire and train a few more staff to serve. However, when the server was around, he was as nice and helpful as can be. My boyfriend & I had the dineout menus and everything just tasted wonderful and portions were a good size. He even said it was his new favourite restaurant. Needless to say, we're going back.
I went to the Stonegrill yesterday for the first time for Dine Out vancouver.
To say the Asian owner was overbearing and annoying would be an understatement. He came to our table FOUR times:
1.) Once to ask welcome us and ask us what we ordered
2.) Came to our table a 2nd time to ask us what we ordered (again) and give us a 5-minute lecture on how to cook the food - which the waiter had already gone over
3.) Came to our table to ask how everything is (which our server had already done)
4.) Came to our table to ask how everything was
Our waiter never asked us if we wanted another drink after we finished our first ones, and it took him over 15 minutes to notice the empty glasses and take them away.
He also didn't know the difference between the different seafood types that come on the platter, and mixing up mussels and scallops.
That being said, the food was OK and the cooking method was interesting, though I found it funny how they counted out exactly 3 nugget potatos for our dinners (they aren't that expensive!), and how they charged us $2 for a basket of bread (come on!)
The stuff chicken breast and seafood is alright. It's about the same as putting them on the hood of your car and letting it "simmer in it's own juices"- there's no flavour and the steak I had wasn't even fresh. Only people who don't know how to cook would like this place and the service was terrible. Dinner took a few hours to serve up and if you have long hair, the meat smells linger for a long time. Don't take your date here. It's a creative way to cook the meat, a good gimmick too: they buy cheap meat, they don't need to cook it for you, hell they don't even bother to make it taste like much and you sit there and inhale all the burning carcinogenic fumes rising up from your choice of meat slapped on a hot stone. Wow brilliant.
first of all... there are many 2 for 1 coupons everywhere.. from local newspaper, magazine to entertainment book. At the regular price with no coupon. It's how much a steak should cost with meat this quality. Trust me... you cannot get meat like this at costco. I think other people is comparing this place to other chain restaurant like earls or keg. It's fine for reg ppl if you think meat is meat. For first timers you need to listen to the server's instruction on how to cook the meat properly. u need to keep it moving or you'll over cook it. Remember, you are cooking it as you're eating it. Once you mastered it. Every piece you eat will be perfect cooked and as good as it gets. I'm sorry to say but i think because of this concept, this is at times better then gothem, mortons and Hy's. If you think this is just costco meat then you should be more happy at earls or cactus club.
When hearing about this place I was pretty excited to try it out. It sounded pretty cool.
The ambiance inside is great. The food was... okay. I ordered a steak but it was incredibly small. The sides were pretty weak. I was still quite hungry after the meal was over and found myself eating the more bread to tie me over.
The service was quite nice. I thought the server (and our busboy) were quite friendly. We joked around with them the whole night.
I would say to go here just so you can have the unique experience of cooking your food on a stone.. but that's about it.
This isn't the type pf place I go to often, but it's worth a visit simply for the view alone. As mentioned in previous posts, the food is grilled on a hot stone, nothing more. If you like everything drenched in butter, gravy, steak sauce etc then this isn't the place for you. By dining in this manner, you get the added pleasure of eating right of the grill so to speak. The prawns and scallops just melt in your mouth when eaten right away. If you ordered seafood in practically any other restaurant, it would either sit for a while under a heat lamp or cool down before you get it. in those precious few minutes everything about the food changes. HELPFUL TIP: If you don't have an Entertainment book, get one. In this there are THREE coupons worth $54 each! Many of the customers use these and thus the menu prices are basically priced as 2-for-1. (just like Kobe's) Without this the prices are outrageous as some have mentioned.
I had heard this was healthy food, yeah its healthy alright because they give you hardly ANY there isnt enough to be UNHEALTHY!!
We spent almost 300!!!!!! The portobello mushroom is just that a MUSHROOM- No stuffing or anything its just a mushroom with way too much salt around it and then a soy garlic sauce for dipping! GROSS. The waiter didnt even reinterate oh did you know it was just a mushroom and no stuffing or anything?? I thought for 10 bux I can buy 2 packs at costco ( thats 12 ) for that price! When I said , oh I didnt expect just a mushroom he didnt say anything, not I am sorry it didnt meet your expectations blah blah....nothing he did take it off the bill ( big deal ) . Dont go there its a waste of money - small portions of everything and high prices, the windows were covered with seagull stuff too. Most disappointing for my husbands birthday dinner. I will NEVER EVER go there again! The wine is way overpriced too, go to the okanagan and get it at winery prices !
Went to Stonegrill for my Girlfriend's Stagette. Service was mediocre from the beginning. Nearing the end of the meal, we had to hunt down someone and ask for our included coffee, teas and deserts as the server at this point was no where to be found. We were 1 of 2 tables remaining so no excuses for a busy night. Deserts finally came and a couple weren't what was ordered so they were sent back. Bill finally came with deserts still on it. Went to find waiter to split bill and remove deserts that were sent back. Waiter told us if we had a complaint we could go find the manager and stalked off. It went downhill from there since at this point we weren't too thrilled at having to pay the 15% included gratuity due to the poor service we received and now having the server stalk off after being asked to remove something that we didn't order. Spoke to manager who wasn't very helpful and waiter was overheard complaining about our table to other staff. Not a very professional handling of things. Argument ensued by our party and the manager and server with the server making rude comments and exchanges. We were ultimately provided with owners name and contact info and contacted him the following day with the details of what occurred. He responded with saying he had to "investigate" the matter and get back to us. 2 weeks later we finally wrote back asking what has happened his response was just as disorganized and unprofessional as what we received at the restaurant. All of us who attended that evening can no way return to a place that provides such horrible customer service. All that had to be done was split the bill and remove the un-ordered items. Simple. If I choice is to be made, I'll go with Denny's rather then Stonegrill since at least if there is an issue with the bill at Denny's, it'll be dealt with immediately and with no hassle. No more expensive meals at Stonegrill from us!
My daughter took me and my wife out for my birthday and I love her for it, but my experience was a major disapointment. The gimick looks promising on the outside- but the owner must be laughing... bring raw food on a rock with no seasoning, little prep, charge a lot and make you cook... unbelievable! I ordered the muscles on the stone which my waitress let slip were frozen, me and my daughter shared them but left half there. I also had the rack of lamb, nice looking but I could of done better at home. The sides were embarassing ( three small tiny quarters of potato,a sliver of unseasoned red pepper......)
This place has potential, but they must hire a good chef, and try again, or go down in failure.
I looked forward to dining at this restaurant, along with other guests in our party of six. Unfortunately, the most exciting moment of his special evening was leaving at the end. I don't mind cooking my own food, but when there are no condiments to work with, and the accompaniments are bland over-steamed veggies, then I know I've been taken. The total cost including 15% tip was $200, and none of us ordered drinks (is this the silver lining?).
I ate the vegetarian offering, my wife the halibut. She had a lot of trouble cooking hers, and after ten minutes, I ate hers half-raw. My dish consisted of one large Portobello and a variety of eight small ones. While the mushrooms appear to be fresh, the small sauce that they supplied tasted like a mix of soya sauce and sea salt. Needless to say - very salty. Our fellow guests tries the New York steak and I tried a few slices which were tough, and they also complained of undercooking. Their condiments were just as bad. Too bad, it was the low light of my birthday this year.
A lot of great ideas come out of Australia, but this one's a head scratcher or its implementation in Vancouver needs a lot of work - and taste. Never again...
I decided to give this place another try because it was my mom's b'day and she chose Stonegrill. The view was breathtaking. The staff were ok...not exceptional service for an upscale restaurant. Definitely upscale prices but nothing up to par except the view. Is there a way to adjust the temperature of the stone according to how we would like our meat done? For example, if someone wants medium rare, heat the stone for half the time than usual so the meat stops cooking sooner. Mines cooked too quickly and ruined my dinner. Hey, owners of Stonegrill...are you listening to your customers?! If you don't, you won't have any left!
We quite enjoyed our recent trip to the Stone Grill.
The service was attentive and informative and of course, it has a fantastic view of the water. All 3 meals were excellent and were very seafood oriented. I had a a prawn, scallop mussel appie and thoroughly enjoyed them. For dinner, my boyfriend and I both had salmon and our friend had a tuna dish (can't remember what it was called). This is a fine restaurant and I look forward to going back.
The prices are just silly. Yes, the atmosphere is great and you can look out and see the water, but to charge me this much to cook my own food?
This place basically gives you a "Stone" to "grill" your food on. Sure I like the fact that the food is healthy and you can cook it as long or short as you want, but I truely feel that it's not worth it.
I probably won't go back unless they lower the prices.
A group of 8 of us dined at the Stone Grill on Saturday night and were delighted with the experience. Everyone was impressed with the setting with beautiful night time views of the harbour. We all ordered off the Dine Out Vancouver menu. Some ordered the steak or lamb, I had the fish and it was awesome, especially the seabass. Although we had noticed in some previous reviews that people mentioned portion size was small, we all thought it was quite good. I had 3 good chunks of fish, one each of salmon, tuna, and bass, and then 2 large scallops as well. There was a marinade to the side that I could choose to add, which I did, it was a delcious lemony thing. The potatoes and vegetables were lukewarm, as they were half cooked, and then I just grilled them along with my fish and they heated right up.
Our waiter's name was Chris, and he was great! Respectful and attentive, very nice guy, kept our wine glasses filled and answered all our questions. We like a more lesiurely pace, so we didn't find the service lacking at all. And the bread was actually a basket of hot buns, no extra charge, and we even requested an extra basket. (A previoud review said they charged for bread?) The manager Peter came over to inquire how everything was, and he too was very nice and accommodating. Everyone was happy with their meal and the dessert was good too, especially the tiramasu! Everyone agreed it was a lot of fun, and we will definitely go back. Only one caution, if you take the Aquabus ferry over from Granville Island, the last one departs from the Stonegrill side at 9:30pm. We almost missed it and would have missed our show at the Arts Club.
Mediocre food with a flair. Took forever to get the host/hostess attention to a parking problem...there was a person with a disability.
The stone grill is a gimmick. The food was very basic and the steak did not have any taste. Too expensive for what is served. Great view.
We decided to try out the stone grill after wanting to for ages. All looked very healthy and deliscious just the sort of food we love. The service was excellent, friendly and informative. When the food arrived it just seemed.....ordinary. I knew there was going to be no marinade, no sauce etc...but it just seemed to lack lustre. The veg were lovely, but all in all I was left feeling we had spent a lot of money on something very underwhelming.
The view was amazing, can't beat it. The crowd was very varied, and the place seemed to lack atmosphere.
Perhaps it was because I was on the $25 menu and not the $35 that rendered the incredibly slow service. My boyfriend and I had visited on a Monday evening, but because it was dine out season, teh restaurant was packed. Some wait time is understandable. However, we were at the restaurant for a total of three hours.
We waited for about half an hour for a seat, not too bad of a wait for a busy night. After being seated for about 20 minutes, our soup came, but came luke warm. Our entres did not come until another hour later after they took away our soup bowls, which I found was rather ridiculous seeing as how it is raw meat. Also there were two other tables near us that were seated after us, yet they finished their full meal before our entres ever made it to our table. After the entres, there was about another half an hour wait for the dessert. The dessert itself was none too great. One of them had an odd bitter taste for some reason.
The atmosphere would have been better had it not been so noisy there, and had they played a bit of music.
Based on that experience, I would not recommend it to anyone else. However, it was a dine out event, and I am not sure if that is representative of the restaurant's regular service.
The setting here is great. There is plenty of parking in the lot, and the night time views of False Creek and Granville Island are pleasant. We arrived fairly early so there wasn’t a lot of noise, but this quickly changed. Around 7:30 crowds of people poured in and the restaurant was loud and the service quickly went downhill. The Caesar salads were brown and wilted and were horrible. The Steak on the stone was nice. There is herbs for flavour and best of all you can choose how you want it done. Most restaurants ruin the true rare, and it is nice to be able to do it yourself. The Crème Brule infused cheesecake was also terrible. It crumbled apart and was as dry as ever. This aside, I think it is a great concept and the entrees are definitely their strong point. I’d recommend a nice green salad with the steak for a perfect meal.
I made a reservation for 12 people and when I called to confirm the reservation one hour before arrival, according to them the reservation did not exist. BUT when I recieved the bill the kind waiter had explained to me " because we made a reservation there was a gratuity added to our bill of 15%" even though our reservation did not exist earlier. The food and service was great but the smell and smoke in the restaurant was annoying kinda grosse too and I would not recommend going for dinner there before going out because you soak up all the smell in your hair and clothes. I thought that for the small portions and the prep that it took for the staff was a bit pricy and it sure took a long time to be served even though they did not have to cook the entree. I would not go back. I thought it was a one time experience.
I like what they do at the Stone grill. It is fun to cook your own food, have it sizzle in front of you and actually eat it while it is still hot. I wouldn't want to eat this way every day but once in a while is perfect. As for the rest of the restaurant I could take it or leave it. It is all good enough but not great.
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