Casual greek food at cheap prices. Always a line up down the block. Nothing on the menu over $12.
Only a complete sucker would wait in line for such mediocre food and terrible service. I previously wrote a review for stepho's which was a little mixed, but after having a few more COMPLETELY horrible experiences I think I need to take back my previous statement. It seems like they have changed up the service staff at Stepho's - big mistake.The new servers at the restaurant are so unprofessional that it simply blows my mind that people are willing to put up with it. I have seen numerous people getting up from their tables to get pitchers of water to fill up their glasses because there weren't any servers in sight. Cold dishes, undercooked food, wrong orders, incompetent staff, and dirty cutlery. How many things can you turn a blind eye to? I am now done with stepho's, you shouldn't have to compromise so much when paying for a meal.
I have been going to stepho's for almost 8 years at least once every 2/3 weeks. The food is really good, but there have been times where things were a little off (rice/potatoes/carrots being a little undercooked). It's not the cleanest place, but it's not anything offensive. I have noticed the restaurant goes through periods where it's amazing, simply top notch, but there's also periods where you leave a little disappointed - but I do believe that's because of the expectations you make from having previous amazing meals.
Overall, a great casual Greek restaurant in Vancouver. Have been going there for year, and will continue to do so as as far as I can see.
Popped in with a friend for a quick bite, mid afternoon, Calamari and Fried Greek Cheese, and Pita bread. We were seated next to the kitchen/bathroom in an area that was constant traffic area. When the waitress did take our order, we were shocked to hear the kitchen staff only feet away, arguing and raised voices. Whe our Saganaki did arrive it was luke warm and already rubbery. The piece of cheese itself was very small portion. We finished the cheeses before our Calamari arrived and that was a major letdown as the squid was mostly bit ends, all crunch little meat. It was also a sad small portion that was not at all what I had expected. Sadly, the waitress didnt ask or enquire if we enjoyed anything, she dropped the plates on the table and was off. Our waters were refilled by the busser, who also noted the lackj of care. We had just figured a quick snack would tide us over til dinner, but on the way home we had to stop on Fraser St. to buy samosas and aloo tiki. I would not come here if you care about taste or service. It has gone downhill for some time. I would rather pay more and have staff available that are gracious and not rushing around like chickens with heads cut off. Another old fave bites the dust for us.
This is the worst Greek food I ever had. Had calamari, saganaki and greek salad and all except for half of the saganaki ended up in trash. The food in this place is an insult to Greek cuisine. Greek food should be flavorful but Stepho's calamari is rubbery, Greek salad is simply sour and saganaki tastes like cheep mozzarella melted in canola oil....zero flavor. Did not try other dishes and are not planning to. I will definitely not go back and would not recommend it to anyone. I really don't understand were the good reviews are coming from.
Absolutely amazing food. I had the spanakopita which was outstanding and I had the chicken pita dish with fries. Everyone i dined with was impressed with the food. We are from calgary and a local recommended the food here. However, the service was lacking. The tall bald gentlemen with round glasses was continually rude to the table. When I was talking to him he looked at me blankly and rudely asked who I was talking to. He forgot some of our drinks, brought out a dirty wine glass and threw out our left overs when we asked them to pack them up. Worst of all, when I made a comment to the manager about our experience, our waiter came back to the table and made a confrontation in front of my guests. He asked what he did that was so horrible that we had to go to his boss and complain. When we tried to explain our problem he got defensive and yelled at my sister. I suggested we pay and leave, but my guests were slightly upset. They had loved the food and was looking forward to our left overs. They talked to the manager again and he gave them a free meal the next time we come, but from this experience, I would hardly think I should come back. The manager was great and apologetic, but the server was very unprofessional when we criticized his work. I would have liked to see a better resolution to the issues we had brought up. Thank you for a great dinner, but our experience was ruined.
man this place has been around for ages and nothing has changed
still busy and you better arrive early or else plan to wait!!!!
the seating is kind of cramp but its not too bad
the servers seem busy all the time but i understand why
good greek food
im a fan of the chicken more than the lamb
very good value for the money, highly recommended!!!!!!!!!!!!!!!
I have been getting take out from here for years. The quality remains consistently good, and you know exactly what you are getting with no surprises and no skimping of portions. The prices are very reasonable. It is very good value for your money. The staff are very friendly and efficient as well, although they are extremely busy!
Why stand in line when you can phone ahead and get take out?
Of course there are better Greek restaurants in the city, Mad Greek in Richmond comes to mind, but the value is good here and the food is not bad at all. I prefer takeout rather than eating in. The takeout portions seem larger and the ambience of the restaurant is nothing special. Service seemed a bit slow and unattentive.
I always take out-of-towners to this place. It's a good value for a respectable flavour. I went in today (Dec 6th) around lunch time. The restaurant was not even half full. I asked the hostess if we can be seated at a table where I saw people already seating. She gave some BS reason about "No. We're trying to clear out that area." Whatever. We were guided to a dark area and the table was wobbly. Literally after 2min, I see another group coming in, and she freaking point to the table I was pointing at before. After 5 minutes, nobody even shows up at our table for the first time. Not even a glass of water or a menu. I walked up to the counter and asked if I can talk to the manager.
A guy who's making drinks tells me, "Talk to me." Without even looking at me. I tell him what happened and he says, "I don't know, maybe they were too busy then." I tell him literally it was 2 minutes ago. (Plus the restaurant is half empty. Is he dumb or does he think I am?) And then he tells me, "Look, I don't want to argue, what is the problem with your table anyways?" All this time, he doesn't even look at me once.
I had to explain myself by saying I'm not trying to cause any commotion.
But seriously, this guy is the manager? Isn't the managers suppose to be professionals who actually care about the customers when their employees are rude? He should not be working as a manager or in a restaurant at all. What a joke. I've been going to Stephos for few years now, quite frequently, and never been treated like this.
I don't know what you're doing but Stephos, you need to be better at hiring people.
That hostess and the manager is a reflection of your absolute lack of awareness as far as customer service goes.
Have to agree with many of the reviewers here there is just little value at Stepho's
After waiting in line for nearly 20 minutes which wasn't a huge deal, one couldn't but notice tons of empty seating in the restaurant. They obviously do a fair amount of business so there is no excuse to be understaffed.
As far as the food I found it to be simply mediocre. I had the Roast Lamb which was very typical and nothing to write home about. The calamari was slightly dry and lacking in flavour.
So many more choices for Greek food in the mainland that I won't be putting up with such poor customer service to eat mediocre food here.
if you have ever been to stephos you know this worst service in Vancouver o.k the foods o.k but i don't want to feel abused when eating dinner, there's many other Greek restaurants in Vancouver and i shall be eating there where i get the same food just better service
Nice place, good value
By jettastorm00 of Coquitlam, BC (16 Reviews)
Submitted Wednesday, September 28, 2011 - 11:14am [Dine in]
I was in downtown Vancouver with a friend, wrapping up some business and she suggested that we go to Stepho's. She was telling me there's usually a long line-up, but when we got there, we were pleasantly surprised that it was fairly clear. Just one party ahead of us, so that worked.
Our server was nice enough but didn't really do much besides give us our food and refill our waters. Didn't talk or chat us up, even though I tried to engage him... I had to keep trying to flag him down for refills on the water and juice.
We both had the roasted lamb dinner. The lamb was excellent. Meat was fall-off-the-bone tender, the salad was ok (too many white onions), converted rice lacked flavour.
I will be back for the food, NOT the service. Might be better to take out and just eat it on the beach.
We buy take out food from Stepho for dinner probably once or twice a month for years. But after tonight experience, I will NEVER go there again, and will never suggest anyone to go there. We ordered food as usual tonight. At the time of pick up, I provided the pick up number. Usually, they will repeat the info back, but they didn't this time. After we got back home, find out that is not what we ordered. We call them back right away and wanting to exchange it. The pick up person, and he said he is the manager, Billy, say that they won't let us exchange, because if we take the food back, then it is garbage. I understand that would be garbage, but I really don't like the wrong order that they have give us. And this is the first time I heard that restaurant gave out the wrong food, but won't take it back and provide the right one. I don't even mind to waste my time and gas to drive back to exchange for what I ordered. Then the "manager" Billy even say that we cause him to be yell by another customer because we took the wrong order. Come on, it is his job to make sure customer get the right order, and he is blaming customer for his mistake. Instead of admit for their mistake and say sorry, the "manager" Billy keep insist that he followed the company policy and repeat the info, but he didn't. I have to admit he "usually" do, but not this time. This is the worst customer service I have ever experience, and will not go there again.
I liked the food here but can't say I was impressed. Was recomended by a friend of mine (he RAVED about it) so maybe my expectations were too high. The food was good, the service was okay but I doubt I'll go back anytime soon as it was just your typical greek food which was compareable to other similar establishments....
went out for dinner after work. the place was packed but didn't really have to stand on the line up. we ate here several times, and the food is always good. ordered the roast lamb, which the stewed veggie were a little bit spicier than usual.
service is alright, nothing to really brag about. always ask for your server, not those guys who pour drinks and cleans up, they got no idea what they're doing.
value is excellent, 9.95 for a roast lamb dinner, can't beat that anywhere in town.
ambiance...well, it's an old place, they could use a little reno, but that's the charm of stepho's I guess.
Love the place, a must for whoever comes to Vancouver!
No other words for their Lamb Dinner....Awesomeness. I always order the lamb dinner and my boyfriend orders the calamari dinner. We end up always share our food. I've travelled to places outside Vancouver and tried other greek food but I can't find any other that can beat Stepho's
They always have long line up so my suggestion is try to come early or late after regular dinner time.
Price is cheap considering the size of the dish.
we came in for a late night dinner this evening and we were greeted and seated quite promptly (as there was no line at 10pm).
water and menus were delivered to the table shortly after and when we were ready to order, our waitress was back within minutes.
the chicken souvlakia was tender and the lamb souvlakia was cooked perfectly =) the rice pilaf, potatoes, tzatziki and bread were all very delicious =)
my only minor complaint is that the greek salad wasn't at it's best today (as we found the tomatoes a bit squishy and overall it was a bit warm).
other than that, this place has excellent value for its portions of delicious greek food!
Food is great for the price and the portions,
The lamb shank is very tender and fresh, but a little on the dry and salty side.
Calamari is crispy outside and tender inside. Risotto is baked and extremely hot when it comes but the flavours are wonderful and different layers of flavours inside.
Service is pretty fast and good.
Good value, try to avoid peak hours to avoid huge lineups. Really, it's huge lineups
I remember first time I've eaten in this restaurant it was 5 yrs ago, (moved here from the East Coast I even bragged about this restaurant to my friends and families back home) couldnt believe the portion!!! That was the best roast lamb I've ever had!!! but now all I can say is "poor quality, poor quantity" my guess is people come here 'cause it's cheap (affordable)
The meals are sizey and tasty, service is quick and efficient.
Not the best quality in town, but good value for money.
I recommend the lamb, and the dips are a must too.
Line up can be 30 - 40 mins around meals times which is a pain if you're hungry. However, shows it's good food I guess!