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Casual greek food at cheap prices. Always a line up down the block. Nothing on the menu over $12.
Absolutely amazing food. I had the spanakopita which was outstanding and I had the chicken pita dish with fries. Everyone i dined with was impressed with the food. We are from calgary and a local recommended the food here. However, the service was lacking. The tall bald gentlemen with round glasses was continually rude to the table. When I was talking to him he looked at me blankly and rudely asked who I was talking to. He forgot some of our drinks, brought out a dirty wine glass and threw out our left overs when we asked them to pack them up. Worst of all, when I made a comment to the manager about our experience, our waiter came back to the table and made a confrontation in front of my guests. He asked what he did that was so horrible that we had to go to his boss and complain. When we tried to explain our problem he got defensive and yelled at my sister. I suggested we pay and leave, but my guests were slightly upset. They had loved the food and was looking forward to our left overs. They talked to the manager again and he gave them a free meal the next time we come, but from this experience, I would hardly think I should come back. The manager was great and apologetic, but the server was very unprofessional when we criticized his work. I would have liked to see a better resolution to the issues we had brought up. Thank you for a great dinner, but our experience was ruined.
I've been here several times now to have the roast lamb house special and it never disappoints. Friends have tried other dishes but they don't really compare to the lamb and can be hit or miss.
Believe it or not there are times when there aren't people waiting outside the front entrance, and that's the time to go to Stepho's. Great lamb for a great price!
Stephos used to be one of our favourite places to go for lunch or take-out, but it went though a rough period for a few years. I tried it again recently a few times and I am very happy with it.
First of all, go for lunch rather than dinner if you can. There is a lot more room at lunch and service is faster - unless you like waiting in lines for dinner (and for the upcoming summer, dinner means any time after 3pm on weekends). Second, you will probably be taking home leftovers. If you are taking the bus home or have a long commute coming, you may want to ask for a second bag or bring your own bag. If the brown bag they have gets shaken around, the grease tends to leak, weakening the bag.... I have had take-out many times and have had this experience with their bags a few times...
Their chicken souvlaki is probably the best out of the meats. The roast lamb is hit and miss - plentiful but obviously not as good as a more expensive restaurant . Kalamari is still a solid, plate filled dish. There are a lot of other great options on the menu and pretty much everything comes in large portions.
Stephos remains a good place for cheap and filling Greek food. The prices have not gone up in the past decade!
man this place has been around for ages and nothing has changed
still busy and you better arrive early or else plan to wait!!!!
the seating is kind of cramp but its not too bad
the servers seem busy all the time but i understand why
good greek food
im a fan of the chicken more than the lamb
very good value for the money, highly recommended!!!!!!!!!!!!!!!
Of course there are better Greek restaurants in the city, Mad Greek in Richmond comes to mind, but the value is good here and the food is not bad at all. I prefer takeout rather than eating in. The takeout portions seem larger and the ambience of the restaurant is nothing special. Service seemed a bit slow and unattentive.
My favorite thing on the menu is the lamb souvlaki. It's very lean meat and a large portion of meat, the large portion of rice like you get elsewhere. Wife like the roast lamb. She likes it because the top is crisped. Food was ok but quantity was quite a lot. I was there at lunch.. busy as usual. I enjoyed it Worth it to try if you like garlic.
I always take out-of-towners to this place. It's a good value for a respectable flavour. I went in today (Dec 6th) around lunch time. The restaurant was not even half full. I asked the hostess if we can be seated at a table where I saw people already seating. She gave some BS reason about "No. We're trying to clear out that area." Whatever. We were guided to a dark area and the table was wobbly. Literally after 2min, I see another group coming in, and she freaking point to the table I was pointing at before. After 5 minutes, nobody even shows up at our table for the first time. Not even a glass of water or a menu. I walked up to the counter and asked if I can talk to the manager.
A guy who's making drinks tells me, "Talk to me." Without even looking at me. I tell him what happened and he says, "I don't know, maybe they were too busy then." I tell him literally it was 2 minutes ago. (Plus the restaurant is half empty. Is he dumb or does he think I am?) And then he tells me, "Look, I don't want to argue, what is the problem with your table anyways?" All this time, he doesn't even look at me once.
I had to explain myself by saying I'm not trying to cause any commotion.
But seriously, this guy is the manager? Isn't the managers suppose to be professionals who actually care about the customers when their employees are rude? He should not be working as a manager or in a restaurant at all. What a joke. I've been going to Stephos for few years now, quite frequently, and never been treated like this.
I don't know what you're doing but Stephos, you need to be better at hiring people.
That hostess and the manager is a reflection of your absolute lack of awareness as far as customer service goes.
Have to agree with many of the reviewers here there is just little value at Stepho's
After waiting in line for nearly 20 minutes which wasn't a huge deal, one couldn't but notice tons of empty seating in the restaurant. They obviously do a fair amount of business so there is no excuse to be understaffed.
As far as the food I found it to be simply mediocre. I had the Roast Lamb which was very typical and nothing to write home about. The calamari was slightly dry and lacking in flavour.
So many more choices for Greek food in the mainland that I won't be putting up with such poor customer service to eat mediocre food here.
I've been to stepho's a few times over the years, and wanted to see if my opinion change with their roast lamb dish. The price is great for under $10.00, and you get lots on your plate for leftovers the next day.
I still found the lamb fatty, with little flavour and didn't have much taste to it. I did like the potatoes, rice, which you get lots of it, along with this stew and pita bread.
I picked a good time, after the crowds had left and around 1.30pm for my late lunch. I found the place was not too busy, server was friendly and quick.
I don't know how soon I will be back, the food too me was just okay, and only wish they could make a better lamb dish with more flavour and less fat.
This place is all about the hype.
Well worth the line-ups. Abundant GOOD Greek at very inexpensive prices.
The Keftes are often dry but the roast lamb, all souvlaki's, mousaka are all awesome! Calimari is good too but abit salty.... I like salty typically.
Roast potatoes are nice and moist, not roasted uncovered which dries out the outer layer.
One of my favs.... but hate the line ups.
Mmmmmm
I have been getting take out from here for years. The quality remains consistently good, and you know exactly what you are getting with no surprises and no skimping of portions. The prices are very reasonable. It is very good value for your money. The staff are very friendly and efficient as well, although they are extremely busy!
Why stand in line when you can phone ahead and get take out?
Im really suprised at the reviews on here! At the weekend, 6 of us walked in off the street, were seated straight away. Food came out quickly, was extremly tasty and the service was great - I didnt catch the waiters name but he was very helpful and attentive! Definatly going back again
We have been satisfied with Stephos for many years, but as of today we will no longer recommend this place to our worst enemy. The calamari was dry and tasted like cardboard dipped in garlic and grease. The youvetski had the consistancy and taste of over spiced dog food. The salads looked as if a 5 year old prepared them. The pita was stale. It was all horrible. We couldn't eat anything without feeling like vomiting, so we complained.
This is the conversation we had with the 20 something year old "son of the owner" who was running the place: US: this food is aweful do you think we can have something better or our money back? SON: it (the food) looks fine, this is the way we always cook it. US: so you're saying this is your best work? ...something you're proud of? SON: look; if you don't like the food then I suggest you don't order it again. US: we don't think anyone would like this and it is NOT how you always cook it. SON: I will not give your money back and I will not give you another option. US: can we at least have the same order but cooked a little better?
The son eventually agreed to re serve the same order. We are positive that he just reheated the same crappy food. Even crappy food from a fast food hamburger joint would have been better than this ^%#$#.
Stepho's you had your moment of greatness, now it's time to stop ripping people off.
I don't go to Stepho's very often, but I guess this was the last time. Line up as usual, but inside lots of empty tables. Are they lazy, not professionals or just the line up is a market? Amazing. Lots of people waiting and lots of dirty tables, empties. Service is the worst in Vancouver. It seems they are forced to serve you. Never smile, or a simple cortesy was made. Food: lamb is not bad, calamari taste like paper, prawns no taste but garlic, and so and so and so. STEPHO'S: I'm done
Stepho's is overrated by many because you get your buck's worth. However, when they say the food at Stepho's is incredible, they've obviously never had great Mediterranean food. The service is terrible, which I usually don't mind at a restaurant if it's good. However, during my last 4 visits I'd say the average wait time for the server to take an order was about 15 minutes, and the food took another 40. An hour to get your food. If you add in another 30 min (being generous) to the wait time, that's an hour and a half before you get your food.
It may sound like an exaggeration but it really isn't. They always to prioritize take outs before dine-ins. Yes, sure, many of the orders may have been ordered before the other customers who were seated. However, if you are taking orders beyond the restaurant's capabilities to provide food fast enough, it really makes you question just how much the restaurant prioritizes their money over customer satisfaction.
Long story short:
Dine-in at Stepho's if you have at least an hour and a half to waste, to eat mediocre food with bad service
Get takeout at Stepho's if you don't have at least an hour and a half, and to eat mediocre food with good service
if you have ever been to stephos you know this worst service in Vancouver o.k the foods o.k but i don't want to feel abused when eating dinner, there's many other Greek restaurants in Vancouver and i shall be eating there where i get the same food just better service
We buy take out food from Stepho for dinner probably once or twice a month for years. But after tonight experience, I will NEVER go there again, and will never suggest anyone to go there. We ordered food as usual tonight. At the time of pick up, I provided the pick up number. Usually, they will repeat the info back, but they didn't this time. After we got back home, find out that is not what we ordered. We call them back right away and wanting to exchange it. The pick up person, and he said he is the manager, Billy, say that they won't let us exchange, because if we take the food back, then it is garbage. I understand that would be garbage, but I really don't like the wrong order that they have give us. And this is the first time I heard that restaurant gave out the wrong food, but won't take it back and provide the right one. I don't even mind to waste my time and gas to drive back to exchange for what I ordered. Then the "manager" Billy even say that we cause him to be yell by another customer because we took the wrong order. Come on, it is his job to make sure customer get the right order, and he is blaming customer for his mistake. Instead of admit for their mistake and say sorry, the "manager" Billy keep insist that he followed the company policy and repeat the info, but he didn't. I have to admit he "usually" do, but not this time. This is the worst customer service I have ever experience, and will not go there again.
I've been to this place numerous times with friends and families for many, many years and to be honest the food is pretty good, you get a large portion for a decent price. I do understand,as they are really busy with long line-ups, that they need to enforce the everyone-is-here-before-we-can-seat-you policy, I really do understand that! But twice, I've ventured out to this restaurant with my own family, young children in tow, leaving with quite a bitter taste in my mouth...fuming to be exact and vow to never come back again!
The hostess was outrageously rude, and she did specify that she was told to do this under management. The amount of people waiting for a table was building up in the restaurant so she told everyone to go outside and start forming a line. Fair enough! But all I did was ask if I could stay with my two young children inside as it was starting to rain that afternoon, not even disturbing the other seated customers and not even close to their tables, and this was their waiting area at the front entrance. Yet, she told me I should take my kids to the car and wait instead! WOW...I don't think I have ever come across such treatment from a restaurant...so I left for another restaurant. I didn't need to be a paying customer and be treated like that. The second time I went was already with hesitation because of that incident and certainly it was the same hostess and that poor customer service shone right through once again. There was only five tables occupied in the entire whole restaurant! My husband dropped me and my children off to get a table first and he went to find parking, and this is in the downtown area. Yet the same hostess greeted us, yet again with her poor customer service skill, extremely, extremely rude, and told us she couldn't seat us until everyone was there and told me to call my husband! That was it, I will never be subjected to such degradation and have to pay money for it. Management needs to retrain their hostesses (or it could just be this one bad apple) but the attitude needs to go!
I liked the food here but can't say I was impressed. Was recomended by a friend of mine (he RAVED about it) so maybe my expectations were too high. The food was good, the service was okay but I doubt I'll go back anytime soon as it was just your typical greek food which was compareable to other similar establishments....
Nice place, good value
By jettastorm00 of Coquitlam, BC (16 Reviews)
Submitted Wednesday, September 28, 2011 - 11:14am [Dine in]
I was in downtown Vancouver with a friend, wrapping up some business and she suggested that we go to Stepho's. She was telling me there's usually a long line-up, but when we got there, we were pleasantly surprised that it was fairly clear. Just one party ahead of us, so that worked.
Our server was nice enough but didn't really do much besides give us our food and refill our waters. Didn't talk or chat us up, even though I tried to engage him... I had to keep trying to flag him down for refills on the water and juice.
We both had the roasted lamb dinner. The lamb was excellent. Meat was fall-off-the-bone tender, the salad was ok (too many white onions), converted rice lacked flavour.
I will be back for the food, NOT the service. Might be better to take out and just eat it on the beach.
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