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St. Augustines Restaurant and Lounge

2360 Commercial Drive
Vancouver, BC V5N4B7
Tel: (604) 569-1911
Neighbourhood: Grandview-Woodland

Reviews

Displaying 1 - 9 of 9 Reviews FoundSort: Useful | Helpful | Reviews | Date
Great Waitress, Poor Food, Awful Bill
By Pam_Dim of Vancouver (15 Reviews)
Submitted Thursday, March 31, 2011 - 3:29am [Dine in]

Checked out St Augustine's with some friends after I got off work, wanted to grab a few beers and some food. When we arrived at about 11pm they told us they were closing the kitchen and we would have to order something now if we wanted food, so we did. Our server what great, very kind, polite, funny, but definitely over worked. It took us a long time to get service, and it wasn't the girl's fault. A lot of people were trying to get their orders in or get their servers attention, we weren't the only ones. Our food came right at the "customer cut-off" - not fast, but just long enough for us to have looked at our watches once. The nachos we ordered first looked good from afar but lacked in character. Beans strewn about here and there and chopped up tomatoes with a few peppers and not enough cheese. We waited. We waited. We waited. No salsa!? Sour cream!? Guac!? I know I had eaten there once before and gotten it. So I went and asked our charming server, and she asked what looked like the front of house manager. I waited a bit more and then she came back to let me know, that the salsa was on top of the nachos. The tomatoes? Really? I mean, don't get me wrong, I love authentic salsa. But dicing tomatoes on top of nachos just doesn't cut it. Apparently, I would have to order sour cream and guac (even though the menu said it came with), so I did. That took another ten minutes, and by then our food was cold. The guacamole tasted like someone took avocados and put it in a blender, absolutely no flavour. Sour cream was okay though. Ok, no big deal. Our pizza came and it was tasty, everyone enjoyed although it failed to be a highlight. The most annoying part was, they charged us when they shouldn't have. 3 dollars for the guac and 2 bucks for the sour cream. Side note, you can buy an entire tub of sour cream and 4 avocados for five dollars. Our waitress didn't think we should be charged either, but the managers reply was 'the price is the price.' so my friend's let her know 'the review is the review.'

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Great spot for beer lovers!
By cododd of east van (19 Reviews)
Submitted Sunday, May 16, 2010 - 12:28am [Dine in]

Despite this being a neighbourhood pub of mine it's one I've mostly just talked about going to without actually doing it. I finally went the other night and it was great! I loved the numerous beers on tap, and especially the fact that they had tasters, 4 beer for 8$. They weren't stingy with the beer either, they were nice little glasses and I LOVED being able to try several beers without drinking heavily.

We also ordered the nacho's and I was quite happy with those as well. Lots of guacamole, black beans and all the other likely suspects.

I will be returning here often.

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Terrible Terrible Service!!
By CBCgurl of North Burnaby (3 Reviews)
Submitted Sunday, March 13, 2011 - 9:20pm [Dine in]

Went to Cirque De Soleil tonight and wanted some wings afterwards, so we came to St Augustine's. As soon as we walked in, it was a bad vibe.. about 6 tables and 4 servers were behind the counter talking. We stood around for a bit even though 2 of the servers saw us come in. We decided to just grab a table ourselves, since noone greeted us or brought us to tables.
We sat around for about 3 minutes, then waved at the servers that were chatting in case they didn't see us. I got eye contact with one of them, but she went back to talking instead. I waved this time, and she gets a different server to bring us menus. Our server had gross tattoos all the way up her arm (but it's Commercial Dr, so it is to be expected), she dropped off some menus and monotonously told us what the food specials were.
We ordered wings, a pizza and 2 iced teas. By the time our food came, we were pretty much done our iced teas.. any other establishment would have refilled it automatically, but none came.
By the time we were done our food.. pizza was OK, wings were small but good.. we still didn't get an iced tea refill. We sat around for another 5-10 minutes waiting for someone to refill the iced teas, but gave up on that and waved at them again for a bill. Again, I got one of the server's eye contact, and I even said "Bill Please" and again, she looks away and continues talking to the other servers.
Finally, my boyfriend has to go up to the counter and break up their little chat session. Rather than one of them giving him the bill, they had to go to the back and get our tattoed server. She ends up giving the wrong CC slip to my BF, and has to come to our table to have him sign the correct one.
He signs '0' for the tip option, and she actually has the nerve to call him a Cheapo!!! My BF tells her that we got no service at all, and that we pay for what we get, and left.
We are a young couple who are fairly well-dressed (especially since we were coming from Cirque) and did not appreciate the non-service at all! We dine-out 3-4 times a week and always pay minimum 15%...sometimes up to 25% if it is excellent service.
We will definitely never be going back to this place again and telling everyone the same!!

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Love beer this is your place
By Tinskad of The Drive (2 Reviews)
Submitted Thursday, December 30, 2010 - 10:11pm [Dine in]

This pub is just blocks from where I live, thank goodness the beer is sooooo good you can not just have one. 40 Craft beers on tap! Most are from BC but a few choice ones from Oregon, Washington and other US state... some cool beers in bottles from all over the world too.
3 great guys opened this pub, hired some great staff.
Mondays is cask night, we use to be able to arrive at 7:30 and still get a taste but most mondays the cask is almost dry @ 7pm ( just and hour after tapping)

I would also say they have one of the best burgers in town. Hand made with real chedder and a realy smoky bacon... maybe it just tastes so good with the beer.

The new bathrooms are a little to "clubish" looking and I do not like UFC night but the beer and the very friendly staff bring me back.

FYI this is not the spot you bring your BUD drinking buddies... this is for real beer geeks! (Like me)

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Great spot for tasting
By Arkroyal of Victoria, B.C (23 Reviews)
Submitted Wednesday, January 11, 2012 - 8:30am [Dine in]

I always come to St. Augustines when visiting Vancouver, because it has a tremendous selection of micro brewed beer from many places in the Pacific northwest. It doesn't brew its own beer, though its decor suggests that - with silver predominating and pictures of tanks and brewing arcania. Its strength is bringing together for afficionados all sorts of other brew under one roof. You can get a California IPA, a BC brown, an Oregon pale, crazy (but delicious) wits and even lambics and locally brewed cider. We get big testers of 8 and compare the tastes with the descriptions. The service is great once, it seems, the waitresses must respond to educated or interested questions about the beers, IBUs, temperatures, etc. The waitresses tend to warn you about lambic, but I love the stuff.

There's a large streetside window of Commercial, and a breezy relaxed feel about the place, though parking is limited. Not to worry, though, because the skytrain station, a main throughfare, is a block away and the trains pass nearly overhead.

The food is your basic pub fare - pulled pork sandwiches, nachos, etc. I find it plentiful though not outstanding taste wise.

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Going Downhill
By HeWhoMust of East Van (10 Reviews)
Submitted Tuesday, September 11, 2012 - 10:55am [Dine in]

One of the two best pubs in the city for beer , 40 taps of real beers (The other is the Alibi Room)
But lately things have started to unravel
1 prices , the average beer is $7.75 , add tax and tip and you have a $10 beer , (Dime and Storm Crow are $5.25/$5.75)
2 food , portions have become smaller , pizza deals are gone on mondays and the sunday deal get you a crappier smaller pizza , prices are ridiculous for the portion sizes
3 service , was quite good but is now getting slow and indifferent
4 NO REAL PINTS , the high price gets you a glass of beer , not a PINT (Whip , Storm Crow , Tap and Barrel ... all have real pints) that is not acceptable in an establishment that is beer centric , also it's a bit of a rip

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Great Beer letdown
By rabid_one of Burnaby (3 Reviews)
Submitted Saturday, December 22, 2012 - 3:27pm [Dine in]

40 plus taps with real time screens showing how much is left in each keg. The food is pretty good but the prices have been going up at the same time the portion sizes have been going down.
The service on the other hand is poor, most of the staff need to find non-service industry jobs because they are just not good at it. Even worse is that after having been a semi-regular since this place opened (because of the beer), some of those same surly staff are regulars, ouch. If you can't overlook poor service for the awesome beer menu then don't go.

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If not for the social aspect, I'd never set foot in this place again.
By redhairedgrrrl of East Vancouver, BC (12 Reviews)
Submitted Monday, January 3, 2011 - 8:23pm [Dine in]

We've been to St. Augustine's a number of times. And each time, we hope for a better experience than the last. And, inevitably, it's a disappointment.

The food is so-so. Mediocre at best. The servings are large, granted, but it's pretty much pub grub with an inflated price point. Every time we've been, and it's been about four times now, we've been ignored, or had our order somewhat screwed up. On one memorable occasion, it took about 45 minutes for my order to arrive. 45 minutes after everyone else had received their food, that is. I've had undercooked chicken wings, cheeseburgers missing condiments... and cheese. And extra drinks from other members of my party added to my tab, accidentally of course, but having it changed was quite the travail.

St. Augustine's isn't a place to whence I'll be returning anytime soon, nor am I likely to suggest it to others.

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bad experience
By princeandrey of Port Coquitlam (1 Review)
Submitted Saturday, January 12, 2013 - 11:28pm [Dine in]

Had a few too many beers on Grey Cup Sunday 2012 - gave the waitress a much bigger tip than I meant to, thanks to the new twenty dollar bills the gov't issued which stick together. Meant to give her $20 but she got $60.

She's happy, but I won't be back ...

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