Sophie's Cosmic Cafe is a family friendly restaurant in Kitsilano on west 4th near Arbutus. They have their own hot sauce and have an all day menu which includes breakfast.
Went for lunch. No line-up and there were empty tables but still the staff ignored us for a few minutes, then decided to greet the people coming in after us first! We almost walked out then.
Got seated and some lukewarm water was delivered - this the hottest day of the year so far - thanks a bunch. Ordered a chicken wrap and a salad and then waited, and waited, and waited. It took about 25 minutes to receive these - almost walked out again - and, surprise!, the wrap was soggy and the fries were soft. Gee, I wonder if it had been sitting on the plate for a long time already... Apparently the salad was good.
Over the years, I've been to this place a couple of times and I recall the breakfasts are good but I'm afraid lunch appears to be an afterthought. It will be a long time before I go back.
I've been there a couple times both with the same experience. The food was always big in portion but not so well cooked. I found charred and blackened fries mixed in with my not so over easy eggs.
The service team may be too old for this trade. You can save any special request (standard anywhere else) to yourself because they won't remember. I don't eat mayo and told the waitress that but found lots of it anyway. My friend is allergic to tomatoes and sure enough her salad had lots of it when mine had none.
I have been to Sophie's a couple of times now, and I am still trying to figure out why so many people are willing to wait 30 minutes or more to eat there.
I have never had breakfast there so maybe that's what I am missing.
On my last visit to Sophie's I had the much touted veggie burger and frankly I was dissappointed. It was soft and crumbly and I was barely able to keep it in one piece, I ended up giving up and eating it with a fork.
The atmosphere is cool and relaxed and I think it's a good place to take out of towners, but I will go for breakfast next time.
This is definitely one of my favorite spots for breakfast. The portions are big and the prices are reasonable. Sophie’s has great turkey sausage and since I don’t eat pork that’s a huge bonus. The only downside to this place are the lines ups but I guess it’ll make the food taste that much better! Every time I’ve been here the service has been friendly, quick and attentive.
I have enjoyed Sophies since it opened for brunch. The amount of food served is a bit overwhelming and usually my plates go back half full but the price is reasonable and the food at breakfast is well done.The only thing I really can't handle at breakfast there is the coffee-ugh! I stick to tea when we eat there.
The sandwiches at lunch are pretty good too. I can't recommend the burgers though as the few times I have tried them they have been overcooked/dry and hard to swallow.
For brunch, especially with a group-it is a great place to go and the decor is of course fun to check out.
The food wasn't incredible but our waitress was very friendly and it made the whole experience a little more enjoyable. We had couple of burgers for brunch and they were good.
There was a small line up and it was worth it. The diner atmosphere is inviting.
I think it's a solid choice for brunch. It was a memorable experience.
For sophies, supposed to be famous for its american diner experience and good portions and tasty food, but I must disagree in every way. The main thing i did not like is our waitress, who is not good at all. She took more than even 5 minutes to greet us, so we were very very unhappy and wanted some water, but we didnt get it.
When she took our order, she seemed not to care about us and just want to talk to the other waitresses. and then, she find customers at another table that she likes very much, and maybe they are regulars, she talked with them for so long.
Our food was up on the counter, and we could see the plates. Other waitresses just look at the food, and because its not theirs, they just tell the other waitress her food is there, and still she did not serve it. I timed about 8 minutes that my food is waiting on the counter, before it is served. The food tasted of no flavor, and just very small size.
I dont like sophies, of all the restaurant I have been to, sophie is the worst service. Do not go to sophie, it is waste of money. Dont give tip to the waitress, because they just dont seem to care. Horrible restaurant
The reason we went was the lineup out the door at Noon.
The food was pretty good. Portions were massive and everything tasted good. I must say that my girlfriend found a small hair in her food, but it happens I guess.
Service was pretty bad, although our food arrived FAST - like in 5 minutes or so. After that we had to flag down the server to pay however.
Value is fine, average prices. The ambiance is neat, it reminds me what I think a classic diner would have been like 40 or 50 years ago.
I'd return if in Kits and hungry - can't say I'd go out of my way to get there though.
People complain that Sophie's is too expensive and has gone up in price... well yeah, of course it has, so has everything else. For the price you pay I think you get an awesome sized portion and really good food. The service isn't the best (coffee sometimes isn't refilled fast enough) but, it's not too bad, and some of their menu items are really innovative compared to the regular eggs and hash. I would totally recommend going, and even if you see there's a line up it never really takes long, and if the sun is shining just give it a go. Copy and paste this link into your browser if you want to see another review: http://www.flickspin.com/en/cafe_reviews/sophie_s_cosmic_cafe_keeps_up_4th_ave_standards
eggs were supposed to be hard. They were runny. Piece of apple core in the fruit cup. Waitress forgot to bring extra cream. Had to remind her. She forgot she already gave us the bill and had I been hung over, I would have paid twice. Plus, over one of the tables hangs a old rocking horse suspended on some tie wire. In the event of an earthquake or alien invasion, that would land on someone's head and put them in the hospital. The water was good.
There seems to be a real lazy and non-chalant attitude at Sophie's.
I've been twice and got the same type of server; someone who lost the passion for her job many years ago.
The job isn't hard. You smile, write down on a piece of paper what the customer wants, give that info to someone else to do the work, and then bring the food to the table. That's it. Yet somehow the servers there have a hard time doing their job cause it interferes with their sociallizing with each other.
Twice bitten, never to return
Sophie's was recommended by friends of friends, and always seemed busy on weekends, so I was glad to get the chance to try it when I had a free weekday morning.
The disappointing experience started with the service, and was followed by poor quality and overpriced food.
The waitress started out by pestering us it seemed every minute to see if we were ready to order. I appreciate a waitress checking in, but give the customer some time to decide! Hint to waitresses - the customers are ready when they stop looking at their menus and put them to the side.
I ordered the Eggs Benny substituting fries in for home fries, and ordered a milkshake, as I told the waitress, to share with my significant other.
The Benny was not one of the better that I've had, not much hollandaise and not very tasty (I can make much better myself, and I'm not the best cook).
The fries were luke warm and soggy, and I decided to return them for something warm and fresh. At this point I guess the waitress decided it wasn't necessary to check in how our food was – I was finished all my other food by the time I could flag her down, a good ten minutes. They were fast, however, in getting me some fresh fries (although the portion was small).
The milkshake came with 2 separate glasses even though we never asked the waitress for that, and I thought to myself ‘Nice touch, good service’. Unfortunately when I got the bill they charged $0.30 for that. On top of that, I was charged close to $2 for a side of mayo I got for my fries (again, never told I would be charged for a condiment). Even McDonald’s doesn’t charge for that. Come on Sophie’s, don’t be chintzy. My Benny was also almost $11 - definitely overpriced.
Suffice it to say, I will never be going back there. The only thing I could give Sophie’s is the ambience; it’s interesting and unique (although not that special). Did it make up for the lack of quality food and service though? Hardly.
Someone recommended Sophie's to me for brunch so I checked it out with my beau. There was a lineup down the sidewalk (mind you, it was a Sunday so it's probably not the best day to go if you don't want to wait). They have no concept of customer service (i.e. saying, "Hello" or smiling at customers and they avoided making eye contact throughout our stay which made us feel like they just wanted to get rid of us (again, I remind myself not to go on a Sunday next time). The server literally "dumped" our plates on our table. The coffee was good...sausages, not so good...hashbrowns were okaaay. I have to say I absolutely love the retro diner atmosphere and I wanted to give them another try so we went back 2 more times (not Sundays) .... no improvement in the service, I'm afraid. Three strikes and you're out. The interesting thing that happened on the 2nd visit was Sophie had a friend ask a trivia question and whoever got it right would get a free dessert. The question was: What is the largest organ in the human body? I was the first to respond with, "your Skin" and he said I was wrong and awarded the prize to someone who answered, "your Liver". Well, all I have to say is look it up on the internet cause I was jipped. Note, my ratings were still objective - I really DID want to like this place cause it's unique atmosphere has a lot of fun potential but until they upgrade the food and service I won't go back.
Its an average breakfast place. I saw it on Rachel Ray's Tasty Travels and figured I'd go. Honestly, I don't see what the commotion is about. Its definately not the food... talk about BLAND! If you like spices and flavour you won't really appreciate this place. However, if you're just into the "breakfast" deal, I'd visit it... but don't expect anything superb.
The food is fine. Nothing special. Not a good place for vegans.
I will certainly complain that I was seated at a dirty table and when I asked to have it wiped again- the server told me I was imagining things!! There was dried ketchup on the table!
Also- the booths are really small and the whole place is very loud- so it is hard to have a conversation. But it has a nice array of dishes- so it is a good place to go with a family or group of people (as long as no one is hearing impared).
Sophies makes a darn good breakfast, but weekend line ups always deter me from going. No way am I waiting an hour for eggs benny - sorry thats an hour to get a table then another hour before food shows.
However, if you can walk in on a slower day they have really good food, higher than average prices but you get a huge breakfast. Nice to enjoy the patio in warmer times too.
I eat here about twice a month as it is affordable food and the portions are so big I rarely finish my plate. You get exactly what it says on the menu and the food arrives fresh and quickly more often than not.
The other day I had a tuna sandwich. For $10 I received a sandwich that was over three inches in height, loaded with fresh veggies and cold tuna that was easily less than 10% mayo. The fries were golden and very fresh - piping hot. The chicken burger is also good. For $12 you get a whole chicken breast. Food is basic fare, no frills, but I emphasize: fresh.
Breakfast and brunch are not that great, though their organic oatmeal is very good. The traditional brunch foods tend to have weird ingredients mixed in, or arrive with strange sides like beans. They don't allow substitutions and are really anal about seating "the full party" only. Meanwhile half of their four-tops have only two people at them.
The service, as you might have guessed, is mediocre. Whatever, if a waitress wants to be condescending I just tip 10%. It's not like they bother to remember you. Also, who would want to wait tables in Pee-Wee Herman's hoarding mother's basement? Because that is what it looks like in there, but I'll be darned if I bother going to Romer's or Brown's or Hell's Kitchen and pay twice the price for twice the wait, half the food and if I'm lucky, about the same level of service for a little bit of eye candy and, well, sane decor.
This place has been here forever. This in itself accounts for something. Restaurants inevitably have there ups and downs. Staying power usually indicates that the peaks outnumber the valleys (or they own the building!). Our experiences over the years at Sophie's reflects this. It's been good, at times we've been ticked, but overall we have always come back for more. I don't know... There's just something about the place. Perhaps it's having breakfast at 2 PM, or maybe it's the collage of objects that surround you and act as a distraction from the fact that the food is nothing to call home about. Give it a try and see if it sticks!
I've been to quite a few diners, and Sophie's definitely beats them all. I also agree with the other reviewers who think Sophie's is 10X better than iHOP, and I'd like to add Denny's to that list. I've eaten at Sophie's with friends quite a few times now, and most things I've ordered have been delicious (chicken burger, oyster burger, pasta, deep fried potatos, etc.) The service can be good or mediocre depending on the waiter/waitress, but it's generally acceptable. If you are in the mood for cheap, big-portioned, tasty diner food, this is the place to go.
The salmon burger was done nicely. It was cooked just right, juicy and not dry. The side salad is fresh. At $11.95, it is a pretty good value. However, the steak sandwich ordered medium comes out little overcooked. Less red meat than I thought. The fries saves the dish. It's very crispy. At $13.95, it's a bargain.
Service is prompt. The food arrive pretty fast. Not much waiting required for drinks, food, or bill.
The dining room consists of mostly booths. However, the decor is pretty unique. The wall is full of decoration, but it might need some upgrade on them to make them look cleaner. Also, they might want to upgrade the washroom as well.