Login or Register
Do a search below using the city or postal code search box if your city is not listed above.

3
  • Food2.5
  • Service3
  • Value2.5
  • Ambiance3.5
  • Reviews18

Shaughnessy Restaurant

5251 Oak St.
Vancouver, BC V6M4H1
Tel: (604) 261-0011 Reserve Online
Neighbourhood: Shaughnessy

Reviews

Displaying 1 - 18 of 18 Reviews FoundSort: Useful | Helpful | Reviews | Date
Safe choice is a comfortable setting
By Bonka of Vancouver (464 Reviews)
Submitted Wednesday, October 22, 2008 - 3:41am [Dine in]

I came here for an afternoon office farewall party. Once you walk in everything feels deliberate in offering a safe, yet conservative dining experience. Several members where already present so I made my way to our table.

The decor is refreshing yet calm and understated. It certainly helps when much of the view casts over the beautiful VanDusen Gardens with floor to ceiling windows showcasing the Garden's bounty.

Servers are genuine and very friendly and suit the environment and patrons. I ordered the BC Salmon which was prepared in a light sauce with some autumn vegetables. I am not certain but the salmon may have been poached, nevertheless it was well prepared and tasty.

A cautious choice that delivers. A great option in the spring or summer months for out of town relatives or your grandparents.

  • Food
  • Service
  • Value
  • Ambiance
Overpriced
By jcont of Kitsilano, Vancouver (26 Reviews)
Submitted Thursday, August 27, 2009 - 3:31pm [Dine in]

We went to the Shaughnessy Restaurant for a quick dinner and would say the pros would be good service, but the cons far outweigh the cost. I ordered the beef tenderloin and there was no more than 4 oz on the plate. Furthmore, the steak was overdone (not medium-well as I had requested). My dining partner had also ordered the same dish, and his piece or tenderloin must have been 40% bigger than mine. I would not suggest dining here for dinner, unless you are ok with paying for overpriced, average quality/tasting food.

  • Food
  • Service
  • Value
  • Ambiance

<More reviews below advertisement>

Oh So Good!
By Pucca of Coquitlam (28 Reviews)
Submitted Friday, January 26, 2007 - 4:09pm [Dine in]

Definitely go there for the dine out if you can, considering they actually make special foods JUST for dine out rather than taking regular items from the A la Carte menu and putting them together. The appetizers were very yummy, but definitely not as great as the main course. The creme brule was a little too sweet for my boyfriend and my liking. Service couldn't be better, other than the host sitting us in a tiny table in the corner when there were some booths and slightly bigger available. It's one of those fancy-schmancy restaurants, so everything was as if they were catering to people in private clubs. Definitely going back there next time I'm around the area.

  • Food
  • Service
  • Ambiance
Wasted potential
By colbster of Kitsilano, Vancouver (15 Reviews)
Submitted Sunday, May 13, 2012 - 11:00pm [Dine in]

I made a reservation for mothers day at this restaurant. I can see now why it was so easy to get a table. I understand that the real estate here is very expensive and such a large restaurant would be very expensive to operate. That does not excuse skimping on certain key details, and overlooking others. When my mother and I arrived, we were greeted by a charming manager, but that was the last of the experienced service. We sat at the table for 10 minutes before I had to flag down our server to ask for a wine list. Suggestion #1: if you want to make more money by selling alcohol, then give the customer a wine list and take their drink order. It's mother's day, chances are I'm willing to spend money on champagne or at least some nice wine. Ask.

Once we ordered our meals, they came so quickly is seemed like they had been pre made. My salad was edging on soggy and actually had store bought pitted olives. I couldn't believe it! What kind of chef would use canned pitted kalamata olives? After that, my halibut was colourless and not seared properly. Fortunately, it wasn't overcooked. Suggestion #2: use quality ingredients and prepare them properly. If you want people to remember your food, come back and pay top dollar, then cook it properly. If you're not willing to do that, stay home and reheat your tv dinner in the microwave and spare us the incompetence.

restaurant has a picturesque location (although many of the flowers were dying) but even on mother's day the place was half full. Obviously wealthy people who live in the area don't want to put up with a crummy dining experience when there are so many better options. We will be going somewhere else next year, so the room will be even emptier.

  • Food
  • Service
  • Value
  • Ambiance
What happened here?
By chefmom of richmond (17 Reviews)
Submitted Thursday, December 10, 2009 - 9:55am [Dine in]

A group of 8 dined at this lovely place at Vandussen gardens last night. We have been coming here for a little Christmas get together for many years. After last night, I will never eat there again. The calamari appetizer was greasy, tough and horrible. I have had better in a biker bar. My main course was seafood canelloni....scary. Tasted like cheap canned salmon, tinned soup and old soggy pasta. It came with a salad of lettuce and hard huge tomatoes. For these prices I expect way more. Is there no quality control?? The only thing I enjoyed for my $48 was a nice glass of wine.I hope it was just a bad night as it is one of the prettiest spots to eat in Vancouver.

  • Food
  • Service
  • Value
  • Ambiance
wins an award, but not a good one
By Gkii of Vancouver (11 Reviews)
Submitted Monday, February 2, 2009 - 9:37pm [Dine in]

From the inauspicious start of the wine being the wrong year (without any warning or acknowledgment) to the obviously frozen pre-made spring roll, to the forgettable main course to the okay dessert, this place won the not-so-coveted worst dine out experience of 2009. We would have felt ripped off had this been one of the $18 ones - the $28 price point was pure farce. We'll not be back, not in a long time. Long enough to forget the whole evening. Yes, that long.

  • Food
  • Service
  • Value
  • Ambiance

<More reviews below advertisement>

Declicious Brunch, but waitress MIA
By sonatina of Vancouver (29 Reviews)
Submitted Sunday, October 3, 2010 - 4:35am [Dine in]

A group of us went for weekend brunch. Upon entering, we were seated immediately (we had a reservation). The menu has something for everyone. We ordered and our food arrived fairly quickly. The complementary biscuit with butter was delicious. Some of us had the eggs benedict and we were all pleased with the quality of the food. I've had bennys elsewhere and I have to say this restaurant does some of the best bennys I've tried. The ingredients tasted very fresh. The only unpleasant thing was that our waitress never refilled our water during our 2 hour stay, and we had to wave her down if we needed something. She also seemed to have to repeat everything we say to fully understand what was going on (we are not difficult customers by any means).

Ambiance wise, this restaurant is classy and quiet, but not pretentious. It was definitely a comfortable dining experience.

  • Food
  • Service
  • Value
  • Ambiance
Wonderful and Unpretentious
By lovetoeatinvancouver of Vancouver (3 Reviews)
Submitted Saturday, January 23, 2010 - 6:06pm [Dine in]

I was VERY surprised to read the other reviews for this restaurant!

I took my mother to this restaurant for lunch, followed by a walk through the beautiful Van Dusen Gardens, and it was wonderful. I had a fresh and delicious salmon with a crab sauce, and she had a classic quiche.

The ambiance is amazing, the service is unpretentious and reliable, and the food is superb. Coupled with the stunning gardens and ample free parking, it's somewhere I can't wait to go again.

  • Food
  • Service
  • Value
  • Ambiance
Can't find any food in Greater Vancouver that is worse than this
By tsubame800 of Richmond (1 Review)
Submitted Sunday, September 27, 2009 - 3:11am [Dine in]

Food:

We ordered the "House made Gorganzola and Swiss Chard Ravioli" and it has no taste at all; it's like eating garbage. The beef was dry like a rock; the Ravioli was uncooked; the cheese inside the Ravioli had weird smells; the mushroom was burned; and the sauce didn't had any taste to it. The "Pacific Coast Cioppino" is a little bit better but still with very small pieces of salmon. The shrimp was not fresh at all, and the mussels came with big shells but small meat. Didn't eat much at the end, and most likely the food went into the garbage can. We wanted to order the "Seafood Stuffed Cannelloni" at first, but wants to change the goat cheese into some other cheese as I can't take the smell of goat cheese. The server told us that the cannelloni is pre-made and there's no way we could have it changed. That indicates how "fresh" the food is at this place.

Service:

The server gave us a bad look when we didn't order any drinks. When we presented our Entertainment book coupon, he/she immediately rejected it due to the fact that we booked the table with OpenTable and we can get points and exchange for gift certificate. He/She said that it's a "Promotion" and any coupon will not be applicable even if it's for normal 100 point reservation. We argued with the reason that OpenTable only cares if we had actually dined there or not. The restaurant cannot treat it as a "discount" or "promotion", that's their business. At the end, we were forced to cancel our reservation with OpenTable in order to use the coupon. But the server gave us a bad look until the end.

Value:

With the quality of food mentioned above and the service, the food it's totally not up to it's "value" stated on the menu. There's not much to choose from the menu, nor the menu is attractive. Almost wanted to leave when I was told that they couldn't make another cannelloni with cheese other than the goat cheese. This is due to the fact that nothing was attractive.

Ambiance:

Decor was not matched to it's value; also, when comparing to other restaurant with similar price, at least there should be table cloths instead of a plain wooden table? The restaurant had a old wooden smell to it similar to an elementary school. Also, the restaurant's view of the garden was blocked by lots of bushes and trees. Didn't feel like there's nothing special at all.

  • Food
  • Service
  • Value
  • Ambiance
Waiter who asked for a tip
By MommaMia of Kitsilano (2 Reviews)
Submitted Saturday, April 18, 2009 - 7:53pm [Dine in]

We took my cousin for lunch hoping for a walk in the gardens after. The food portions for Saturday bruch were tiny and the service was AWFUL. We had at least three different servers and had to wait 20 minutes every time we asked for something. I always tip in restaurants but for some reason i decided not to. For once I just couldn't justify any reason to tip. When the waiter rang up the bill (we even had to go and stand by the cash for 10 minutes to pay), he had the nerve to ASK me for a tip. He said, did you not intend to give a tip? practically with his hand out. He embarrassed me so much I handed over a $5. I'm still feeling put out.

  • Food
  • Service
  • Value
  • Ambiance
Bad Service, but great atmosphere
By Emmo-ling of Vancouver (3 Reviews)
Submitted Sunday, February 15, 2009 - 11:17am [Dine in]

My husband and I decided to try Shaughessy Restaurant because we have never been there before. The food was good, but the service and value was really bad on V-day. They gave us a set menu, which was expensive, and dessert was extra. The service was pretty slow. I loved the atmosphere though. The lighting was nice and it was a romantic place to be in on V-day. The food was decent. It wasn't the best but it was still delicious.

We called in specifically to ask if we could use the entertainment coupon on Valentines day. So we called and to our surprise, the person who answered said yes. They dishonored their word because we were turned down at the restaurant.

  • Food
  • Service
  • Value
  • Ambiance
Good service
By nedved of burnaby (3 Reviews)
Submitted Sunday, February 15, 2009 - 1:39am [Dine in]

I had a seafood chowder that was really excellent, highly recommended !!

The rainbow trout was not hot enough and watch out for the fish bones !!

Very good service, nice lighting inside the restaurant, not too dark and not too bright, it was just right for the romantic feel.
Too bad I couldnt see the nice garden view outside the restaurant at night, overall it was a good experience !!

  • Food
  • Service
  • Value
  • Ambiance
should be better
By annburgoyne of Vancouver (7 Reviews)
Submitted Friday, January 9, 2009 - 11:44pm [Dine in]

My gal pal and I had dinner at The Shaughnessy on a Friday night. Love the decor and peaceful room. Not very many patrons, and that might be because the food was just so so. The Tuscan Salad was quite good ($12). I ordered salmon ($27), and it was a generous piece, but it all tasted a litttle odd and bland. It was supposed to have papaya, but it had none, and the strawberries were not even red. Beans and potatoes tasted old. My friend ordered the trout and it was also not so good. Creme brulee ($8.50) tasted great, but was a bit runny. Waiter and waitress were not so attentive, and not smily or friendly. I love this location and the feel of The Shaughnessy, but cannot justify the expense - poor entrees.

  • Food
  • Service
  • Value
  • Ambiance
Poor Service, Poor Quality of Food. Don't risk your Special Occasion to this place.
By tsuijing of South Granville, Vancouver (2 Reviews)
Submitted Monday, December 15, 2008 - 10:19pm [Dine in]

In a nutshell: - When i got to the restaurant, me and my boyfriend stood for about 2min before anybody even acknowledged our presence. - the 2006 Vigoonier wine that we ordered came as a 2007...not that it was a huge concern, but it would have been nice if they had let us known in advance - their mussels WERE great...it was the highlight of my meal. BUT, their calamari was soft, not crispy, and tasted very, very bland - and my Seafood Cannelloni should have been called a Salmon cannelloni because that was all that was inside it! - The turkey was on the dry/tough side, but the mashed potato and the cranberry sauce was very nice.

Now i know this seems to be alot of food complaint, but i would not be writing this if i really didn't feel this strongly about the quality of our food. My boyfriend and i came to this restaurant because it had good reviews, plus it was a special occasion for us. Boy, were we disappointed.

I kept my thoughts to myself, hoping the service would make up for the mistakes in the kitchen, and all of this would have been still ok with me if the service was good; however, what bothered me most was the HUGE downturn of service right after i decided to return my Cannelloni. I Never received an apology for the horrible cannelloni, only an excuse made up my the waitress stating that all their cannelloni's are pre-made, that i just got a "bad piece"...after that she disappeared into the kitchen and never came back out to serve us again. The person who took our bill didn't even utter a thank you. As we sat chit chatting after our meal, we could hear tables leaving and all the staff saying loud goodbyes to the leaving customers, but it was eerily quiet when we left the restaurant as there were no thank yous or goodbyes. It was a very sad and disappointing departure.

I do not recommend this restaurant.

  • Food
  • Service
  • Value
  • Ambiance
Reliably Good
By panderson of Marpole (4 Reviews)
Submitted Friday, September 12, 2008 - 5:52pm [Dine in]

My wife and I always say that Shaughnessy is one place where we have never had a bad meal. At other restaurants, you order with a bit of trepidation, afraid to take a chance and regret it if you choose a new item. At Shaughnessy, it doesn't seem to matter what you order -- all of the choices are great.

We love the service - the wait staff is prompt, and genuinely freindly. It may have to do with the fact that the restaurant is always oddly deserted, even on a Friday night ... And for all that, we find the price is not nearly as high as one would expect.

  • Food
  • Service
  • Value
  • Ambiance
Very good value!
By VanTaste of Yaletown, Vancouver (2 Reviews)
Submitted Friday, April 4, 2008 - 10:10am [Dine in]

This is a wonderful place to bring your friends and to enjoy a nice quiet meal with great food and even greater service. The restaurant is tastefully decorated, the view to the garden is serene and adds to the ambience. Service is impeccable. Each dish is well prepared and served quickly. Overall, an excellent restaurant with great service and delicious food. I will be frequenting Shaughnessy and will be recommending it highly to everyone. Diners.....a worthwhile dining experience!

  • Food
  • Service
  • Ambiance
Memorable Lunch
By jessification of Commercial Drive (1 Review)
Submitted Saturday, May 30, 2009 - 12:09am [Dine in]

What an amazing lunch. The setting is gorgeous, the service was perfect, and the food was superb.

We took refuge on their shady patio and started off with two glasses of Fume Blanc - recommended by our server and just wonderful. Our chilled beet and cucumber soup, with caviar creme fraiche, was not only incredibly refreshing and delicious on such a hot day, but beautifully presented too. With some toasty sourdough buns right out of the oven, I was thoroughly impressed.

On such a warm day my grilled chicken, papaya, and jicama salad and my girlfriend's smoked duck, arugula, blue cheese and beet salad were the perfect entrees. So fresh, such wonderfully light vinaigrettes.

A cool berry sorbet was such a great follow-up. Such a generous portion! Perfect for sharing.

Throughout, we could tell the restaurant was very busy, but the service never felt rushed. Unintrusive, but always there when we needed him, and thoroughly schooled on the menu and winelist.

I can't recommend this restaurant highly enough - just perfect.

  • Food
  • Service
  • Value
  • Ambiance
SO disappointing..never again for dinner!
By gottaeat of fairview, vancouver (5 Reviews)
Submitted Tuesday, May 12, 2009 - 4:36pm [Dine in]

We had read a few of the reviews beforehand but because of lateness in making reservations on Mother's Day, we thought we'd give the Shaughnessy Restaurant a go. Bad idea.

We had been there on a number of occasions for brunch and had enjoyed the experience. We will never go back again for dinner. A two course set menu is what we were given and for $43.95 per person before tax or gratuity, we thought it was a tad steep.

The seafood cannelloni tasted like something out of a bland college restaurant. I had the lobster wonton appetizer and I am still not sure if it was real or fake lobster or a bit of both. It was also tasteless..no flavour whatsoever. The chicken dinner was salty and bland. My partner’s salmon was lukewarm and by the time it was returned, we had finished our meal. The side salad was soggy and couldn't be eaten.

Our server was friendly and attentive until our main course was served. Not once were we asked if we were enjoying our meal and when we left, there was nobody there to thank us or say good night. Appalling.

There are better restaurants out there doing a better job. I was really hoping to give the Shaughnessy a good review and change the ratings on here but it doesn't deserve it.

In such a beautiful location, this restaurant kitchen needs a good shake up. I hope it gets it.

  • Food
  • Service
  • Value
  • Ambiance

Images

Displaying 1 - 3 of 3 Images Found