Sala Thai is a family run Thai Restaurant operating in Downtown Vancouver for over 22 years.
We went to Sala Thai on a Saturday night. Though we did not have a reservation, the hostess did all she could to get us a table within 10 minutes.
The wait staff was very slow to respond, and we waited on average seven to ten minutes for each time the waitress came to our table to complete our order (handing out menus, ordering drinks, and finally ordering food), which gave about 21 - 30 minutes.
The food took well over 1/2 hour to come out, and the drinks didn't arrive until after the food came. The waitress did not serve us any water until we were about to leave.
The food was okay. Items marked as "spicy" was really not that spicy. The cocktails, however, tasted quite good, but were a little thin on the alcohol.
I should have known better. Smack down in downtown, nice decor, ethnic food, jacked up price, perfect for tourists who don't know any better. Food was bland, service so so. Where are the spices? Think the cambie location is a bit better. If u want a south asian flavor i recommend banana leaf in Kits. Yeah i know it's malaysian (close enough) but way better food for the buck. Will never go back to salathai. You are better off finding a Thai friend and get his/her mom to cook homemade Thai for ya.
Lunch specials hover around the 7- 10 dollar range and come with a salad to boot. It's a fantastic deal for lunch in the robson zone. Will be back to quell green curry cravings soon.
We were a party of 6 and made reservations for lunch this week. Their lunch special for that day was the Thai red curry with chicken, spring rolls, and soup. It sounded pretty good, so that's what the majority of us ordered. Soon after, the soup arrived and it was something similar to Tom Yam soup. I felt that the lemongrass was a bit overwhelming and there weren't too many ingredients in it so it was so-so. Anyway, it didn't take too long for the entree to be served (less than 15 min.) as we were getting hungry and needed to be fed. The presentation was nice and appetizing but as the rice and curry portions weren't too generous, adding the vegetarian spring roll and dipping sauce on the plate was good idea. For $10.99, I thought the price was a bit steep for a lunch special, but the curry was good. The service was okay and we had a good experience although I need to mention that they automatically charge a 15% gratuity. I would've preferred to tip based on the level of service provided during our experience. Don't you agree?
Went for lunch today and after seeing some of the reviews was worried about what I was in for but was pleasantly surprised. The lunch specials were very reasonably priced and my green curry was tasty, lots of chicken and bamboo. My friend is a vegetarian so asked the waitress to make a suggestion for him and she was able to immediately pick something out which he enjoyed very much. Maybe dinner service is different but our service was very fast and very solid, no complaints across the board.
Co-workers had a surprise party for me here during lunch. I agree with the post below. The food is bland. It's definitely catered to the downtown crew. Thai food does NOT taste like that. I ordered a red curry chicken dish and I can literally count the number of chicken pieces. The hot sauce was pretty good. Their fried rice is pretty yummy! The curry is so-so. We had about 13 people and the server missed an order. Poor guy ate when everyone else was half-finished eating. Big rice portions. Small curry portions. Nice decor though.
Tried this place for the first time because of a VanEats coupon. Glad we did. The menu was very adequate and very tasty. Always like the VanEats deals they put together. The food is just as they present it. The flavours of all the food was delicious. Service was very good. Our water glasses were constantly being refilled for us and the dishes came out at a very good pace. Our server "lin"was most gracious. Great overall experience.
Visited last night, the 22nd. Decor inside is quite nice, complete with a bicycle tuk-tuk. Servers are Thai which also lends to the sincerity of the place.
To start we had the prawn cakes which were fine. Felt odd in my mouth is it appeared some some of the prawn shell had been blended along with the meat. Like little pieces of sand in my mouth.
Had the Pad Thai which was the best I've had outside of Thailand. Only complaint is that the noodles were slightly overdone. The rice noodles shouldn't be that soft in my opinion. Only other complaints were that there was no egg, or at least none that I noticed and the beansprouts were to the side like it was Pho. The beansprouts should have been mixed in with the Pad Thai. I guess these are personal preferences however, and the dish was very nice.
Girlfriend had the chicken with cashews. I couldn't believe they charged extra for rice. Almost every Thai dish is served with rice, surely just because we're outside Thailand doesn't mean you should charge an extra $1.65 for it. It's not even the price that annoyed me, just the principle. Add the amount to the price of the dish and don't tell me, just don't charge extra for it!
My other complaint is the $7 for a bottle of Pellegrino. This is a thai restaurant with a tuk tuk in the middle of it, not Diva.
Service was below average, even for Vancouver standards. Her table visits were limited to seating us, taking our order, and delivery of food.
Overall - really great Thai food. Value OK. Ambience is sincere and not tacky, yet nothing beyond expected. OK.
A group of friends agreed to have lunch here so we made reservations for 4. As soon as three of us arrived, one of the waiters walked to our table and greeted us. I appreciate that, but I will also appreciate if you could wait for the whole party? Thanks...
All of us order the specials, in my case, I ordered the Sala Thai Rice Special, which is basically a fried rice with a (literally) fried egg on the top. It wasn't even sunny side up; I won't complain as the menu said it was fried. Oh, well. My friends ordered the daily special which had a spring roll, curry (green beans and chicken) and rice.
All of us received a cup of soup (Tom Yom soup?). It was OK, though I think it had a bit way too much fish sauch in it. The entree arrived not long after the table was cleared. I am not sure what rice was used; it had the texture of glutinous rice but looked more like jazmin. Regardless, it was quite good. My companions said their lunches were good as well and no complains at all. Now, whether it is really authentic I can't say but, regardless, it was good eats.
We were seated near the window and couldn't really see/hear what was going on in the rest of the restaurant, which, in its own way, a good thing. We could chat with each other without having to shout or being overwhelmed by the echo/background noise. Decoration was functional and not too intrusive.
Back to service, other than that encounter we had at the beginning, it was kept to the basic/functional side. Glasses were filled when they were empty, dishes were cleared after we finished and we weren't pushed to leave, despite it was the lunch rush.
Overall, the food was good and ambiance was functional. Will certainly return in the future.
I am a regular lunch and dinner diner at Sala Thai. Their food is consistently delicious and I've never had a dish I didn't absolutely love. It's almost a toss-up, but my favourite is their thick red curry chicken -- YUM. Their prices are very low in relation to how wonderful the food is. Lunch specials are a fantastic deal. The ambiance is very Thai and tastefully decorated. When watermelon is in season their chef carves the most incredible designs into whole melons and puts them on display in the entrance. Their only downside is their service. Staff are very friendly and always smiling. They take your orders and bring your food promptly, and are constantly filling up your water glass, but it takes forever to pay. If I'm in a hurry to leave I take my bill directly to the cashier.
With so many restaurants in Vancouver, there's no use in settling for average. There are at least 3 other thai restaurants in the surrounding area that are better than this place.
Ordered the appetizer platter and the only good thing on it was the spring rolls, which were only decent and not as flavourful as most thai places. The deep fried tofu was so bland and they had one sauce for all the appetizers.
The pad thai was decent although the noodles were kind of dry and the coconut curry was probably the best thing we had but not all that memorable.
As for service, there wasn't really any. Waiter after waiter walked by and no one had even offered us a drink until our appetizer came and we had asked for some.
All in all the food is alright, the service is subpar and there are plenty of better thai restaurants on Robson.
So I went with some friend to this restaurant again last weekend while we're waiting for "Iron Man" to play. The atmosphere was cozy and nice with some kinda traditional thai theme. We sat down, and were given the menu. While waiting and waiting and waiting, not even one server served us water. Until I asked one of the server to give us water, then they gave us water. It was around 10-15 mins wait just for the water. Finally we ordered some garlic and prawns + 2 sala thai fried rice + 1 spicy sweet fish something I forgot the name. The place wasn't that busy at that time we ordered, but, we had to wait again, for 30 mins more or less for the food to arrive. The server was kinda impolite and unfriendly to us. He might had some bad day or something that day. He didn't smile, and was in a rush with everything. Garlic and prawns were okay, since the prawns were kinda bitter tasting, probably due to excessive pepper. The fish was yummy, too bad I forgot the name. The fried rice was the best in my opinion. However, all the portions were somewhat small and pricey for what we get. We ended up paying around $60ish for 4 meals.
However, the place was great, big and cozy with great thai style restaurant. I wouldn't go back to this place anytime soon tho.
While I've come to expect that eating at restaurants like this will leave you hungry after spending $30-40 for a meal for two, they had better make up for it with good service. Unfortunately, they failed on several fronts.
-Service is slow. Considering that there were at least four unoccupied tables in the restaurant, it did not give impression of a busy restaurant. Why does it take over 30 minutes for pad thai to get to your table?
-Wait staff is very dismissive. I've gotten used to having wait staff ask how everything is going mid-chew, and while it gets annoying sometimes, at least it saves you the trouble of having to flag them down. During the entire meal, no one came to see us.
-Food takes forever to arrive, but ask for the bill and it arrives immediately.
-We ordered "soda water" (ie: Perrier) which supposedly had refills (according to the waitress), but then we find out after the fact that it doesn't. And then the adjacent table orders the same thing and they even get the bottle with it (therefore, a larger portion).
In retrospect, going to Denny's next door would've provided a better restaurant experience at a fraction of the cost.
it was a regrettable experience for me and my girlfriend, going there for a bday dinner. its never a good sign when the restaurant is half-empty at 9pm, the size of the bar is rather impressive, ppl lining up for take-outs, the drinks menu is as big as the dinner menu, and the waitresses' english is barely understandable - while all this is happening at burrard and smithe (a location thats inches away from le crocodile).
the food is decent - hence a 2 according to dinehere.ca. the decor is authentic, i suppose, but the service was rather dismal. i won't go back.
Friends have taken us to various Thai places around the city, but I suppose we were spoiled either by the wealth of decent Thai food in our former Seattle or by our memories from our past times in Thailand, as we were never that impressed.
And then we chanced on Sala Thai, having planned to attend a movie at the Paramount (now ScotiaBank) Theatre next door.
It's nice to finally be in a restaurant with enough room to breathe in, and a menu that offers more than 10 items. On our first visit, we tried our favorites, phad thai and swimming Rama, and were very happy with those. Uniquely done with flavors we hadn't had in a long time. Delicious.
On our second visit, I tried the bean sprouts and tofu dish. Yum! I regretted having the appetizer, though, because I couldn't finish my main dish.
We also really like the fruit drinks they serve there. Very refreshing.
Went to the Sala Thai Restaurant with a friend and found that the food quality and quantity has definitely gone downhill. We had to ask several times to get more water and more hot water for our tea, even though we were there when it wasn't too busy. The food was decent though and I really enjoyed the pad thai, the red curry with chicken and the angel wings (stuffed boneless chicken wings). But like other posters have said, the trend of these restaurants in the downtown area is catering to the tourist dollars, not the locals. So will I be back - most likely not.
So anyways Ive been there 2 times, service was ok.
My b/f ordered a drink, said the pataya wrong, adn the lady seemed pissed, didnt bring water at all , and took away dishes and dropped everything.
Shrimp in pad thai wasnt eeven deterded, still shit in it, and to make it worse food is not hot, cold. Drinks were decent, but food could be more portions and better for the way they advertise!
Atmosphere is amazingly nice though
Worst take out experience of my life!!! Messed up a take out order three time in one night, this on a 'second chance' from a messed up order about a month before!
Won't even begin to explain this disaster! Some of the food was ok once we got our order right. The broccoli dish was horrid, brown old pieces of broccoli and the sauce was in a bag the dish was wrapped up in, not in the dish.
Will not be ordering from this place again and tell friends to stay away.
The one time we went to the restaurant it was not that bad, but a year later they sure have gone down hill!
As a new visitor to Vancouver I was lookiing forward to some very fine oriental cuisine including Thai. I was very disappointed with this restaurant. Ordered standby signature Thai dish, Pad Thai, awful, no flavor at all, no lemon grass too much tomato base, no meat at all, some small shrimp and tofu or egg. Just was not Pad Thai. service was spotty to say the least and we were overcharged for the spring rolls. Did not offer a standard fare fresh spring roll which once again is a signature Thai dish. Overall I would say avoid this restaurant, many other very fine ones in the area, no need to settle for poor or just mediocre.
Have been to this Sala Thai location a few times, progressively got worse. The food is generally very good (great thick red curry, wonderful pad thai), but the service is absolutely terrible. In a group of 2, the waiter gave me a hard time for wanted to modify my order a little, he yelled at me for not wanting to eat authentically. I was most embarassed in front of my dinner date. Took a party of 10 there another time (the last time) - the time between the first and last person served was 1 full hour! And they didn't care. One order was forgotten and at the end of the hour they asked if that person "still wanted it". They didn't care at all, the manager was useless. They knew the 15% gratuity was going to be automatically added, so they didn't care whatsoever. Upon leaving I told the manager I likely wouldn't return, he said fine, no problem, bye. It was worse with the bigger group, no doubt due to the automatic gratuity. Is there any getting around that gratuity? Wouldn't recommend this place even if the food is decent. Try Thai House on Burrard and 7th.