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2.5
  • Food2.5
  • Service2
  • Value2.5
  • Ambiance3
  • Reviews54

Sala Thai

888 Burrard, #102
Vancouver, BC V6Z1X9
Tel: (604) 683-7999 Order Online
Fax: (604) 683-7996
Neighbourhood: Central

Reviews

Displaying 1 - 20 of 54 Reviews FoundSort: Useful | Helpful | Reviews | Date
Overall, a good lunch
By thecritic of Vancouver (376 Reviews)
Submitted Tuesday, December 21, 2004 - 2:06pm [Dine in]

The service was brisk, the food quality was good...overall an enjoyable lunch.

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Expensive Thai for tourists
By cocoeater of vancouver (323 Reviews)
Submitted Tuesday, August 3, 2010 - 10:26am [Dine in]

Came here on a weeknight as it's near the theatres. Ordered a few dishes - Papaya salad - good but really small, Angel Wings - boneless stuffed chicken wings - good but only 2, Pad Thai - their signature version, very good, Green Curry - lots of meat and veggies, Penang Beef Curry - good level of spice, very good. The service was good with lots of people working. Ambiance is a bit too touristy with a rickshaw and couple of out of place decorations on the wall. It's def geared towards the out of town visitors. Food is good but not for the price they are charging as there are many other restaurants that have just as good food for a better price.

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I only wish their dishes had larger portions.
By bordercollie of north vancouver (268 Reviews)
Submitted Sunday, April 5, 2009 - 2:04am [Dine in]

I have eaten a few times at Sala Thai, I leave full but felt they could have done more with my meal.
Service can be friendly, depending on the server, and if they're busy when you arrive.
I ordered the garlic chicken, steamed rice, steamed roll, and wish I got another dish with vegetables. The garlic chicken was full of garlic, and can still taste it, but I wished they added vegetables or bigger slices of chicken. Its not a large dish, the rice did help, and the steam rolls had lots of flavour. I find each time I eat here, the sizes of the dishes is what you're paying for, and if I wanted to order the additional dishes, this would be costly. I don't know if they do this, hoping you will order more, but I wish they had larger portion sizes.

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Rather consistent I thought
By sgtoca of Kitsilano, Vancouver (103 Reviews)
Submitted Monday, August 14, 2006 - 12:16am [Dine in]

Was just there tonight for dinner and have been there over 10 times for lunch. The service I thought was consistently friendly. As it was Sunday night, we got a table at 6 pm without any wait. Our water glass was always full. The 15% 'forced' gratuity mentioned in an earlier post was for a set dinner menu and they had put it in writing so was no surprise. We had their seafood special, salad and a curry dish and everything was awesome. The room is the nicest one can find in a Thai restaurant. Our server was friendly and checked on us throughout our dinner. A great place to have dinner before a movie night at Paramount.

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Absolutely NEVER to return!
By foodfanatic of South Vancouver (286 Reviews)
Submitted Friday, August 26, 2005 - 12:56pm [Dine in]

Waitresses are unenthusiastic--either ignore you or brush you off to another which usually defaults to the manager. So we realized he's the one to order from--even throws in some smiles. Pleasant enough. The women were there just for grunge work. From the satay to garlic beef, they were served cold and beef-jerky-dry. The pork satay was also served luke warm at best but everything else was near perfect. Here's my quarrel. Firstly, since one order of satay only has 4 servings, I ordered 2 of them. The options were beef/chicken/pork. The manager seemed strangely happy to inform me in a very curt "Nope. Can't do that." in response to my request for combining the 3 meats in the 2 orders (8 sticks total). Alright, I accepted that gracefully. Just had the beef and pork. Later, come time for dessert, I asked if they wouldn't mind swapping out the white sticky rice for the black one . I find that white sticky rice is too sweet even with it usually salted a bit & too heavy, not as good in complimenting the sweet mango. "No. Can't do that." I thought I heard wrong since he held a smile, so I repeated. All I got was again a VERY proud "Nope. Can't do that." He favourite phrase, obvious by now. It was originally an order for 2 mango desserts with sticky rice. I will never return here. Chili House/Club down by the waterfront on Beach Avenue, near C's, is a WHOLE lot better in variety offered, WHOLE steamed fish, plenty more specialty cocktails virgin and spiked to choose from. Though they seem to find it strange, but they're at least HAPPY to accomodate your requests. I'd understand if they don't have any black sticky rice in their kitchen. I never mind being charged extra for the changes if needs be. Places like Chao Praya actually serve that mango dish with BOTH black & white yinyang-style to their guests. Oooo, I hate that smirk of his. I'm sure he was laughing when they slapped on the 15% gratuity for large parties onto the bill so he has secured the tip.

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Never again!
By Gotmygrooveback of Maple Ridge, B.C (15 Reviews)
Submitted Wednesday, December 17, 2014 - 2:30pm [Dine in]

I have been to this place a few times - usually ordering the same dish "spicy drunken noodle" which is usually pretty good. I would say this place is a 'hit and miss' kind of establishment for food and service. This time I opted for a coconut milk soup that was really delicious, however, I wasn't able to keep it with me for the 2 block walk back to the office.... Once bitten, twice shy. The friend I was with had Pad Thai and said that it tasted like ketchup...

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A little disappointing
By hungryjo of Vancouver (175 Reviews)
Submitted Wednesday, December 26, 2007 - 3:51pm [Dine in]

Went there for lunch on a Sunday. It was quiet but I had to stand there for 2-3mins until someone noticed me. I ordered the Tom Kha soup and the lunch special (chicken skewer x2, rice spring roll x2, green salad and thai salad). The soup tasted ok, I've had better. I think there wasn't enough spices. There were lots of mushrooms and chicken. The special was ok also. The chicken was very marinated but kinda dry. The spring rolls were pretty good but I've never tried it w/ rice inside before. The thai salad was a little too tangy for me. I could barely finish half of it because it didn't meet my taste expectations. I was a little disappointed cuz I expected better since it's been in business for some time. I will not go again.

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Not the Best Value
By nelliebobellie of Downtown (69 Reviews)
Submitted Wednesday, August 12, 2009 - 1:38pm [Dine in]

I went to Sala Thai with a group from work - about 30 people in total. We were seated in an area at the back of the restaurant, which suited our group just fine. We started off with some appies and I tried their Golden Angel Wings - which was boneless chicken wings stuffed with shrimp, meat, vegetable vermicelli noodle & herbs. Sounds much better than it tasted. It was kind of a weird flavour - deep friend and sliced, served with a chili oil sauce. I wouldn't recommend it, or order it again.

For my main, I had the Pa-Nang Tiger Prawns & Scallops, a thick red curry sauce with coconut cream, bell peppers & coconut meat. The flavour was good, but there was hardly any food there. It would only be enough to share if you had at least 2 dishes plus rice.

Basically, the food was ok - but the value isn't there. I'm used to much larger portions with Thai food, so I would go elsewhere next time I'm craving Thai. Actually, there WAS considerable value in their draft beer - they only have one kind though - Big Rock Traditional Ale. A huge pitcher will cost you only $14.99, so that was a plus.

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Poor service. Waitress AND manager weren't knowledgable about their own dishes!
By teddyandturtle of Vancouver - Kingsway (84 Reviews)
Submitted Sunday, January 3, 2010 - 5:18am [Dine in]

Honestly, I wouldn't come back here again. The atmosphere of the entire place was okay, but like a review before this, I found it a bit tourist-y as well.

The service was terrible. The waitress gave us attitude, and when I pointed out to the chicken in my pad thai (I'm a vegetarian) she flatly told me it wasn't without inspecting it, and said it was egg. I tried to reason with her but she walked away. I was sure that it was chicken, cause a friend of mine had their pad thai as well, but with chicken. I had to ask to speak to the manager.. who told me the chicken was tofu. So obviously neither one of them knew what was in my food. I had to get a new one. Even so, they STILL charged me for tips at the end. Their pad thai was gross, it was all stuck and gobbed together. Did not taste good. I tried their eggplant dish as well, pretty good. But does not make up for the pad thai.

Would never go back here again. Ugh. Still mad I even paid for the tip.

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Not the same
By LordofFoods of Vancouver (55 Reviews)
Submitted Monday, May 21, 2007 - 12:44pm [Dine in]

I suppose Sala Thai has gone the way of catering to tourist dollars rather than the regular local crowd. I mean there are many Restaurants downtown that cater to people visiting from out of town. I use to go to Sala Thai as it was close to home and served in my opinion pretty authentic Thai food. The staff and cooks are Thai themselves. They got some items that is uniquely Thai that I had not seen in other Thai restaurants in Vancouver like the catfish salad.
But I do agree that the quality has been slippping. The difference if you are going after a repeat local customer rather than a visiting tourist is significant. I think it is outrageous that you put a forced 15% gratutity especially for a set meal.
I do love the deep fried banana ice cream dessert along with the mouth watering thai salads. Would still go back but not so often. Sala Thai is sliding down on my list of fav Thai restaurant. Too bad no one cares.

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15% gratitute for party of 2?
By bobo of vancouver (47 Reviews)
Submitted Saturday, June 24, 2006 - 12:48am [Dine in]

Yup, that's what happened to me and my friend. We've been there a dozen times and never had this problem. Was their service bad? Not really. But I surely don't feel good about this forced tipping. Food as always is good.

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good good food....poor poor service
By P105 of Vancouver (17 Reviews)
Submitted Wednesday, October 12, 2011 - 9:04pm [Dine in]

Every time our table wanted any service once we sat down (get water, order, refill our water, pack our food, get our bill) we had to flag a server down. Once the server arrived (we had many) they all seemed very friendly. Of course we were never asked how the food was. Our pad thai, red curry chicken, beef broccoli, mixed vegetables were all very good. Prices were standard - $10 - 13 per dish. I noticed all the other tables received the same treatment. I would definitely go back if the service improved because it is a great location and decor. For now, there are many other Thai food places to choose from that also have good food and service.

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Frustratingly slow and inattentive service
By americangraffiti of Vancouver (12 Reviews)
Submitted Tuesday, September 29, 2009 - 12:02am [Dine in]

I dined at Sala Thai with a small group of friends and we were very disappointed by the service we received. When we arrived there were very few people in the restaurant, but it took quite a while for someone to seat us at a table. Once seated we ordered our food shortly thereafter, but ended up having to wait a long time for our water glasses to be filled and well over 45 minutes for our food (we probably only received the food when we did because we had to ask our server when the food would be ready). Our server brought out a few meals before the others and the rice for everyone. The remaining meals were brought to the table after more waiting (this time about 10 minutes). By that time, the first meals were cold and so were all the side dishes of rice. The dining experience took so long that some of us weren't even able to eat at the restaurant and had to request takeaway containers immediately after receiving our meals. The food quality wasn't great either. In my case, I ordered vegetarian red curry with tofu and I received a very liquidy curry with no tofu and a very limited selection of vegetables (mostly carrot slices and only a few pieces of heartier vegetables like broccoli). What took the cake was the automatic 15% tip that was added to our bill. A sincere apology for the awful service we received would have been more welcome. We won't be going back to Sala Thai after this experience.

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Sure fooled me
By semipicky of Vancouver (42 Reviews)
Submitted Thursday, August 7, 2008 - 4:58am [Dine in]

Okay, excellent decor you really get some feel to thai luxury. Mannerable hostess and servers.
Value is not good value. Ordered pad thai, pork curry and rice. Pad thai was good, portion was alright but for the price, not great value. I understand it's a downtown restaurant with a hostess....and nice ambiance but the food here is just average midrange quality. The pork curry was terrible! It wasn't spicy at the least and we ordered spicy....we added in at least 2additional spoonfuls of the curry spice they provided on the side. The pork wasn't marinated so it wasn't tasty and it was quite chewy. The curry had this gross thick film of oil (curry oil? red oil) over the small bowl of curry. I despise small bowls of curry like it's a delicacy or something. It lacked spices and everything. The rice was whatever...it's rice. Not fragrant though if that's what you like.

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Great service, great food, great ambiance but small portions
By coconutfan of Vancouver (31 Reviews)
Submitted Wednesday, June 3, 2009 - 4:36pm [Dine in]

I went to this restaurant on a weekday evening last week for dinner with 2 friends. It is close to the Scotiabank theatres in Downtown Vancouver. The inside of the restaurant looks significantly better than the outside. It was surprising that the inside looked so nice.

The waitress was very charming and she provided great service. Each of us had an alcoholic drink (approx $6-7 for daily special), and we then shared a coconut dish which was spicy, a mee goreng, an eggplant dish, and chicken satays (appetizer). We also had to order a jasmine rice as the dishes we had did not come with rice. The satays came out to $1.50-$2 a piece which is very expensive. The coconut dish, mee goreng and egg plant dishes were about $10-$15 each. The jasmine rice is about $1.75. Including tax and tap, our bill was about $30/person.

The food was quite tasty but the value was very poor given the portions.

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Thai Another One
By 99north of Squamish (32 Reviews)
Submitted Sunday, January 11, 2009 - 1:04pm [Dine in]

Sala Thai

Having been by this Restaurant many times on the way to the Theater's and it has been our intention to always give it a try. Thanks to the snowy streets that day we dropped in to see how Sala Thai would fare.

Its hard to find a really good Thai place to eat after having been to Thailand several times in the past and it makes writing a review difficult as well

Decor......Typical Thai but better then most in our fair city it actually has some very neat designs.

Menu,,,about the same as many Thai restaurants, curries, noodles, rices etc etc, enough to choose from for sure.

Service...a little slow considering there were only 20 people there at the time. We got the feeling at times, they felt they were doing us a favor by having us eat there,,not sure why its not a place to scream about. We would liked to have seen smiles from the staff even if they were put on it would at least lend a welcoming atmosphere.

Food....good, tasty, smaller portions than many Thai places we've been to..authenticity was okay,,,,there are better Thai locations for this in Vancouver and surrounding area.

The Paenang Curry was barely enough for two people, make sure you ask for rice.....at $ 1.75 a serving it should at least arrive hot.!

I would say that Sala Thai is okay at best,,,,considering the price's ,,,more bang for your buck can be found at many Thai Restaurants in our City!

Won't be returning soon with all the other outlets yet to try!

Disappointed

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Not as good as it looks
By vehementi of Commercial Drive, Vancouver (2 Reviews)
Submitted Friday, September 19, 2008 - 1:43am [Dine in]

We ordered a rockin' soup with mushrooms and large prawns, which was excellent. We immediately set up defenses in case any over-zealous waitress might attempt to take our not-yet-licked bowl, haha.

Then came our two curries - massaman and a red curry with duck. Both were extremely bland and the massaman curry sauce itself reminded us of Wendy's chilli. The duck meat was great, but the chicken wasn't quite there yet.

The presentation was excellent, though the portions were very small. The restaurant itself was also very nice. Drinks were on the expensive side.

Notable negatives:
- The potatoes were bad and tasted like cheese, and gave us mild food poisoning afterward.
- They actually charge you extra for rice, hahaha.

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Terrible Service
By cw_c of Vancouver (1 Review)
Submitted Monday, July 28, 2008 - 2:59pm [Dine in]

Came in for lunch on a Saturday. Place was not busy at all, but the service was completely lacking. We weren't greeted, we got seated at a terrible table and had to ask to be moved. We ordered the Tom Yom soup, Pad Thai, and the Daily Special. The last thing was good, but the Pad Thai was too salty, but the soup is the worst. Not hot when brought to our table, temperature-wise, and the shrimp was uncooked. The meat was transparent, and it seems to have been treated with something.

But what takes the cake is the manager. We tried with the server first, but the server was completely unhelpful and uncooperative, never anywhere to be seen. The manager, though, is the most unprofessional person I have ever spoken to. Rude, argumentative, and filled with attitude. Actually told us never to come back. And all we wanted was to tell him the soup was inedible and we wanted it voided since we barely tasted it, which is not an unreasonable request in the least.

Absolutely atrocious and outrageous.

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great setting but poor service
By kelvin of Coquitlam (2 Reviews)
Submitted Monday, July 23, 2007 - 1:11pm [Dine in]

Our group of 10 had lunch there on the weekend, the food was a bit on the skimpy side for the price. But their service was horrible - one of our friend's 1.5 year old son needed to walk about the restaurant (there were only 1 other customer in this huge restaurant at lunch time) but the service staff did not like the idea, even though the kid was being accompanied by his mother - so much so that they gave us the bill early before we were finished and asked us to leave. Left a penny in tip and this comment.

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My favourite Thai
By CoolDiner of North Vancouver, BC (25 Reviews)
Submitted Sunday, October 9, 2011 - 11:10am [Dine in]

In one word - awesome. Great food, great service (can a bit slow at lunch sometimes), and very reasonably priced (not sure what the other reviewer found so expensive). I have lunch here at least once a week; it's a bit of a walk from my office, but well worth it. The lunch deals are well-priced - under $10 for a decent lunch; not sure where else in downtown Vancouver one can get a decent, sit-down, served lunch for under that. My favourite is the drunken seafood - spicy and just right.

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