The Roc is a seafood restaurant that serves dinner after 4pm (Price ranges from $15 and beyond) and Dim Sum at $2 for any size from 9:30am - 3pm.
The dimsum is decent and edible, not anything memorable. Service is OK. They get their job done with some efficiency. At this price range, I don't really expect anything fancy, and I do understand that this is a busy place at meal time, but I thought cleanliness is pretty basic if you're a restaurant. So unless they clean up (I will find out from the reviews here), I will probably not be back.
Went here with the family and another couple for dim sum lunch. At the previous location on Knight and Kingsway they had dim sum served a la carte. Unfortunately they are now made to order on the paper forms. The funny thing is that you can order on the sheet yet they come occassionally on a tray to sell the exact items that was on the sheet. So we pass on the tray dishes as we already ordered it on the sheet and unfortunately the sheet order dishes never came. The dim sum is similar to other dim sum restaurant, nothing special. Even the fried noodles special was the same if not more expensive than other restaurants at their regular price. The prices for dim sum has gone up to $2.75 for the small, medium and large dishes from $2.25. The extra large and special dishes are now $3.25 etc. The service is hit and miss at this place. At the previous location there was one really nice waitress while the rest can do with some courses in serving. There is a tea charge of approx. $3.00 which really entails tea leaves and hot water. I think they charge the same regardless of how many people at your table. The overall experience was satisfactory. I used to like The Roc at the old location and I thought I will give this new location a try. Sad to say that I had much better at closer locations to home.
As long as you don't mind eating dim sum dishes from bulk frozen bags, it's perfectly fine.
Obviously with $2 something per dish items quality will be that of re-steamed frozen food aisle standard and not of that made in house variety. Even so, it really isn't that bad considering I've been to other, nicer places that serve up similar fare at higher prices. Their chicken feet is a bit sweet for me but all the other usual items you'd find are here. The menu is smaller then again there are only so many items they can buy to reheat again.
Service is alright and gets the job done with minimum effort on their part.
This place is dirty - most would consider a dive or dive-like. A refresh is a gross understatement. This place is a total redo. Can't expect too many people who come here to soak up the surroundings.
This is clearly a get in, get out turnkey. The food you can buy in the frozen food section, but they steam it up for you and give you a place to sit for a dirt cheap price in a dirty place.
Just so you know!
This restaurant was closed down for sometime after damages from a fire next door. I went here with my parents on Sunday, first time since the renovation and the service and food is still the same.
Food: Same Dim Sum as any Dim Sum place.
Service: Still the same, slow!
Ambiance: The room itself is LOUD, the colour is bright and they install more lights than before. The building has changed, either has the decor. There are the same amount of tables and even more customers.
I was just in a hurry for food and they happen to be open at 9am on a Sunday morning. I may come back one day...
Formally "Four Seas" (which was cheap and delicious) the New owners of "roc seafood" have not lived up to the previous owners. Slow service, rude, Some of the food was not fresh, and it was the worst dim sum experience of my life! We got a third of our food, waited 40 mins then just paid what we owed and left! Still hungry for dim sum, we went to golden house sea food on 49th and Fraser and ate like kings!
I will never go to Roc seafood restaurant EVER again!!!
What a difference a year makes! We went to this restaurant for dim sum a few times last year and went back again yesterday. If you want chaos this is the place to go. There was no one at reception and everyone was seating themselves (can you image the crowd at dim sum - there really wasn't one). We ended up sitting with two other strangers. People were getting up and filling their own tea pots. The food wasn't especially good; the sticky rice was really soggy and hard. Quite a disappointment, all around.