Robson Sushi is a Japanese restaurant featuring an all you can eat menu. Free delivery after 5pm within the West End.
It takes forever to flag down a waiter. It's like they don't have eyes or something.
The waiters and waitresses weren't friendly at all and don't bother with any service unless you specifically ask them for it.
Worst of all, the waitress at the front had the guts to add 20% tip onto my bill WITHOUT ASKING me! When confronted and told that she shouldn't do that, she IGNORED ME and then WALKED AWAY!
DON'T GO THERE! That was one of my WORST sushi experiences EVER!
I used to go once a week or maybe twice, basically because the food is ok and the price is good at lunch, but the servers are terrible, there is only one server that is friendly the other ones are very rude, because of the price of the "all you can eat" I thought you just cant expect more (even when i tip 5 dollars for a 10 dollar bill....)
Last time I went I orderd something and never came, i tried to call the server but he avoided me, after 25 minutes the lady at the cashier aproaches me and ask me if everything is ok, I told her what happened and she called the server who said he must have lost the order, but he said Im supossed to let them know if something is wrong... I asked for the bill and said I im not coming back, i was expecting an apology but they only laughed at me....
i agree with the previous review about the servers. they're very unattentive! we were there last night and whenever we ordered from this lady server, she would always look elsewhere and the result -- they would either bring in too much food that we did not ask for or would not bring in the food that we ordered! nice system for taking orders, but they should do something about the lousy service. plus it'll take them a couple of requests before they finally give you your glass of water. and don't trhey know the word 'thanks' and how about a smile?? they're free! food-wise, they're fine, but with this kind of service, it won't be too long before the quality goes down.
Not by choice, I've been to this retaurant three times, always choosing the all you can eat option. The sushi isn't anything wonderful, the waitresses are usually bitchy. Don't order too much or they might charge you extra for 'wasting' food.