Robson Sushi is a Japanese restaurant featuring an all you can eat menu. Free delivery after 5pm within the West End.
I went in to this place with someone who had never had sushi before and this was for sure a bad choice. I mean all you can eat sushi is never great but this was flat out not that great. it wasn't terrible tasting but it was average at best. The resteraunt on the inside looked fine though but it was empty and I soon found out why. The server took forever to take our order and we kept on ordering the same thing and it never came. Spring rolls took 15 minutes to arrive. I am not even exaggerating. We spent a total of 30 minutes there and most of it was waiting. But, the worst was when I went to pay. I usually tip but with bad service I rarely do. All you can eat and bad service = no tip from me. But, when I went to pay with debit. She refused to give me my card back until I gave her money for a tip. I finally agreed to just pay her so I could get my card back and leave. but, they were so rude that I will avoid the place and tell everyone I know to avoid it as well.
The all you can eat is pretty decent. I love this restaurant because it's open late. Whenever I'm looking for a place to eat at night there aren't many options for Japanese food. For all you can eat it's pretty much the cheapest place in Vancouver. The food is decent for the price. In addition to that, the service is pretty good. They get our orders done quickly and precise. Overall I recommend this place if you're looking to spend minimal for an all you can eat restaurant.
I went here awhile ago for the all you can eat and I wish I didn't!
First off, I asked in advance if there was anything vegetarian on the menu, which the waiter said there was. So I went for it and there was barely anything!! He told me to get california rolls... uh hello what vegetarian eats fake crab?! I asked if I could get chicken teriyaki without the chicken (so just sauce and bean sprouts) and he said no I could only have tempura. I didn't want tempura but then it showed up at our table and we sent it back. He came back, threw it on the table and got mad and sneered "I THOUGHT you wanted VEGETABLES!" and explanied that if we didn't eat it we'd be charged for it. We also got some gyoza, which I don't think were cooked and were bright green. When we asked why they were so green, the waiter told us they were dyed to tell the veggie from the pork ones. MMMM. Apprently the only veggies they had were onions, cause that was all that was in there (o and they came without sauce). The ambiance is fine I guess, if you ignore the fishy smell (and not the normal suhi place smell...unfresh fish smell) and drunk 20 somethings on their cellphones.
Yeah, no thanks.
The food was plentiful; the rest was bad! It takes a long time to make/deliver your order. It takes even longer for them to notice your waving hand and pick up your order. Like the previous reviewer said they never smile and getting water takes beyond a reasonable amount of time. When one says hello, goodbye, or smiles it should be returned. I'm not going back because of their rude/unfriendly behavior. There are other good places in van and I recommend you explore there first!
Considering the price for lunch or dinner, I don't know what else you expect from it. As a student, I find the price more than reasonable. So what if the staff is not completely Japanese? Does that really matter? As long as the food tastes like it should its fine.
The only downside to the restaurant is that there is one waitress who always asks for tips and always expects 20%. Watch out for her!
Nonetheless, I still recommend this restaurant especially for those people who are short on cash but have a craving for Japanese food.
With so many other cheap sushi options in Vancouver, I see no reason why anybody should eat here. Robson Sushi has some of the worst service I've ever experienced, and I don't even expect much from the servers at these kinds of places.
First off, after we were seated we were all but ignored from our waitress. We had to flag several other servers down before someone would take our order. During the course of our meal, nobody came to refill our tea despite our requests. At the end of the meal we got sick of waiting for the waitress to give us our bill so we went up to the cashier to pay. Upon presenting the bill, she glared at us and said loudly, "You know, the tips are not included in the bill!"
The price of all you can eat is extremely reasonable($12). You receive a variety of selections too! However, the service is horrible at times. The ambience isn't all that great. I would come back only for the low prices and acceptable food.
The late food all you can eat buffet at 9:30pm is a very good price. However, everything goes downhill from there. The food is small and warm. Hot food comes warm and cold food comes warm. The food quality is decent but not good quality. The service is rather poor: forgetting orders multiple times and slow service. Overall a bad experience. Come only if you want the cheap food and don't care about quality or any service.
Went here for my friends birthday and was a bit disappointed at the food they gave us. It just didn't feel like real Japanese sushi. Not to say that all the food is bad, the sushi is pretty decent, and the fried chicken is amazing, but the edamame was basically beans with salt on the sides, and my beef udon was actually ramen in light broth. All you can eat is $13. For the price that we paid, I expected a little better.
I've been here numerous times and haven't had any of the issues that other reviewers have had.
I mean I don't really expect something phenominal when I'm paying ten bucks for AYCE. The food isn't bad but its not amazing. Service is decent and since they use the paper, pencil and number system, there isn't any mis communication.
The place isn't that bad looking but washrooms a tad dirty.
I'm pretty pleased with the value even though they took off a lot of good items from the AYCE menu.
Had a bad case of the munchies,pretty much wanted to eat as much sushi as possible and only thing open really was Robson Sushi, should have just manned up drove out RIchmond smh. Man this place sucks. Dynamite roll was grossest thing I have ever had, samishi was gross and soggy, california roll sucked, Spinach gomae was warm?!? To sum up my visit I was baked out of mind and didn't even enjoy it, which says a lot.
I remember a few years ago.....probably around 6, when this restaurant was worth going to. The food and service were great, actually it was service WITH a smile! This place has gone down hill since. The service is HORRIBLE. The servers actually walk around with frowns (or so it looks like ). It is obvious that they don't want to be there, let alone have customers in the place. The ambiance is just as awful, no music, just the sound of chatter. To add fuel to that fire, it looks like the room needs a good clean.
At the end of what was a painfully long meal (food taking a while but fairly decent) I went to pay with my bank card. I did not want to leave a 15% tip (actually, i did not really want to leave tip at all, but having been a server for years, I was going to), I declined the tip option, knowing that I had a few dollars in my purse. When the man at the front saw that there was no tip left, he got angry and said that I needed to leave a 10%-15% tip! I am sorry, but I remember serving and the only way I got a tip was if I provided great service. If I gave bad service, I wouldn't get one and I wouldn't expect one (I knew when I gave bad service). Since when did tipping become mandatory? Its a custom in North America, if you receive fantastic service, you give a little extra to the person who added to your night out. I don't give extra to the people who ruin my experience or my lunch for that matter.
Lined with students who are willing to pass on quality to save a few dollars, Robson Sushi's cheap eats appeals to anyone likes fresh sushi and Japanese food, doesnt want to pay a lot and loves the company of young ladies. As diners are seated they are served a warm bowl of miso soup which is the appropriate starter for one of the best Japanese meals we have ever had. The tempura is cooked and warm, the sushi and hand rolls are wrapped in nice, chewy nori, the salmon teriyaki and all of the seafood are of freshness to the point where we are almost spoilt, and the salad, well it can be best described as asian lettuce served inside a big bowl of dressing. The bright points are a pleasant and swanky ladies and good kimono clad service. I take girls here and impress them without paying much.
My friends and I walked in because the restaurant looked pretty decent from the outside. Once we got in we had to wait for someone to seat us, by the time an employee did speak to us, we weren't greeted at all and weren't given any instruction or proper menu.
We waited a long time to order and when we did, we had one out of the three Bento boxes we ordered, come to the table right away as if it were pre-made along with our Miso soups. During the wait for the rest of our food, a bug crawled across our table (absolutely disgusting!) The food was bearable, the tea was old and disgusting, the water tasted gross.
We could not wait to leave so we went up to ask for the bill and the waitress rudely demanded tip, even though she did not provide any service whatsoever. She was horribly rude, blunt, and she barely spoke 2 words to us, she did not deserve any tip.
This is the worst restaurant I've ever been to, it is not worth your money or your time. Please avoid this place at any costs.
My friends and I go here few times a month. And from personal experience I love this place! People are so harsh and I do not understand why? The food is pretty good for all you can eat, and yes it is small portions but its called ordering a few orders of what you specifically want in one round. The food comes pretty fast and it tastes very fresh to me. It may not be the most amazing sushi, but it's pretty good for the pricing. Late night is 13 dollars and I love how cheap it is. Great idea when you are super hungry but don't want to spend too much money. The service is pretty good when it comes to bringing the food and such but, they are very rude when it comes to tipping. I once gave them only 14 because I had to keep money for bus and the girl yelled at me, I was appalled and told her she is very rude and she does not know what my circumstances were. The manger is a big wuss and is too scared to kick out rude people from his restaurant cause he cares more about his money and restaurant than his customers that are being harassed. My friend got threatened by a drunk late 20's man because she told him to respect others in the restaurant, stop cussing and keep his voice down. Manager asked "what am I supposed to do?" It angered us to a point we just wanted to leave immediately.
Overall yummy food and cheap pricing but they need better staff and definitely a better manager.
What can i say... When you go to Robson dont ask for good service. YOU will not get it. The place is also not clena. IF you are thet ype that love to eat and can eat a lot then this is your place. Good sushie comes at a price, so expect a lot of food but NOT all that much of a seleciton on maybe not always the freshes. BUT I would recemoned the place. If the servers ask for a tip don’t be upset…
I used to come to this place regularly with my girlfriends; we always enjoyed ourselves and left the place with both our wallets and bellies full. The service has never been good: nobody smiles at you or greets you or even says thank you; when asked for water any server always takes ages, and you always get the feeling that they aren't particularly pleased that you are there, and that they are also not pleased that they themselves are there. Nevertheless, we still ventured back, time and time again. NOT ANYMORE. The last time we went we decided it would be okay not to leave the 15% tip we always left in the past, especially because the service is always nonexistent. We were stopped on our way out by the waiter and he said, "You didn't leave enough tip. Usually it is 10-15%." My friends and I were astounded. From what I understood, tip should be about that much or more ONLY if the service is good--servers are already getting paid for the basic duties that they have been hired to do, anything else is extra. At Robson Sushi, the servers do their basic duties (begrudgingly at that), and nothing more. In my opinion, they don't deserve a tip at all. What's more, when my friend asked him why it didn't say on the bill that this supposed tip was required, he proceeded to point at a small tray with a message taped on to it that was all in Japanese. This confused us even more, first because all the employees there aren't even Japanese themselves (you can also tell that the food isn't authentic), secondly neither me nor any of my friends looks Japanese, and thirdly because he just stood there looking at us like we should try and read the thing. "We can`t understand that," I said. "Well, this is a Japanese restaurant." So we`re supposed to know how to read Japanese before we come to dine at a Japanese restaurant in Vancouver? Completely irrational! We gave them an extra toonie and walked out for good. I couldn't believe it. I am never coming back to this place again.
I went here for lunch with some co-workers and the service was terrible.
The tea smelled like an old pipe or like dirty tap water.
The tables were not so clean and when they brought out the food. Our waitress basically tossed the plates at us.
Not going here ever again!
You can't beat the value at Robson Sushi! I admit the service isn't always stellar, but the food is yummy (the chicken teryaki and tonkatsu are my favourite amongst all the sushi places I've tried) and the pricing is great!! I like the casual atmosphere, quick food service and close vicinity to where we live.
Worst service ever! In our order of tuna and salmon sashimi we found a white, grasshopper-like bug on a piece of tuna! When I pointed this out to the waitress, there wasn't even a sorry. She just gave me an "Oh" and took the plate away. As if saying "psshh, you're complaining about that tiny bug...what's the big deal?"
Does that mean they frequently allow bugs on their customer's food or that the bugs are usually a lot bigger? Because this one is not small...about 1cm long.
Even when the bill came there was no apology and nobody offered to give us ANY SORT of compensation. I really wanted to speak to a manager and demand for at least an apology but my bf said he was in a hurry to leave. Even though they obviously deserved a tip of NOTHING, we left them the change & just wanted to leave.
As we were leaving the waitress came up to us and said "usually people tip 10%. You guys didn't pay enough." Of course we didn't pay her anything! We were now more SHOCKED than angry at the service at this point.
This is the worst service we've ever experienced. There are way better places for sushi in Downtown. Don't save a few bucks by buying garbage...and the poor service is obviously NOT complimentary.