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Robson Sushi is a Japanese restaurant featuring an all you can eat menu. Free delivery after 5pm within the West End.
A friend and I were looking to get some AYCE sushi and she suggested this place. She said she had gone before and remember it being okay.
As soon as we saw how empty it was, we should have taken that as a red flag and got out of there. The service was okay, the waitresses were nice but it took a while to flag anyone down to get the bill. Not really what you'd expect considering there weren't many tables that night.
The ambiance was okay, a lot of room to spread out. The restaurant looked clean. That wasn't really my main focus though...
What baffled me was the quality of the food. It was pretty weak. My chicken udon had one small piece of chicken, a few noodles, and the broth just tasted like water. The slices of sashimi were no bigger than the size of a stamp... AND they limited your consumption of it. The selection was okay, but overall the quality was poor. Even though it was pretty cheap for dinner... we only decided to order one round. Yup, that bad.
Unless I hear about any changes they're making... I will stay far away. I suggest you do too!
I use to be a regular at this place, but it just seems to have gone downhill. The food is okay, nothing special. The service has gone considerably downhill, the ambiance is lacking in all departments, the bathrooms are dirty. I just don't enjoy it anymore. I have had a few 'less than desirable' experiences while dining at Robson Sushi, enough to make this former 'regular' not return.
My friends and I go there all the time to enjoy the all-you-can-eat special.
The food is great. There are a couple of really special items on the menu that I DREAM OF when I'm traveling and away from Vancouver for periods of time.
I am submitting this review because I saw some poor reviews online and I just cannot stand the injustice - the restaurant is 9 or 10 out of 10 on all counts.
I'm not big on sushi, but I've tried a few things, wasn't too impressed though. Chicken teriyaki is never cooked enough or it's older than a few days.
Price is ok for all you can eat I guess, but really wasn't impressed with the place. I'd agree with most other reviews on here.
I wish I had read the reviews, before walking in, I would have gone to another place that could serve decent sushi.
I found the servers were attentive, they took my order quickly, my food arrived and came around to fill my tea frequently.
As for the sushi, the cucumber roll was tasty, but fell apart easily and talk about tiny pieces. The salmon & tuna nigiri had a dry taste, along with being smaller than usual sushi places. I didn't like the futomaki, skimp ingredients, thin slices and didn't taste that great. The dynamite roll was tasty, but tiny pieces and found the chicken wings on the dry side.
I found it wasn't that busy for a Friday around 1pm, for their lunch special $9.99 plus the cost of my cocoa cola, my bill came to $12.00.
I didn't like the skimpy, tiny sushi, and with so many other places to eat, as Tanpopo on Denman and I love Sushi in North Van, I doubt I will return for another visit.
Everyone reviews on here is right...I hope my next spot, I will read the reviews.
I've been here numerous times and haven't had any of the issues that other reviewers have had.
I mean I don't really expect something phenominal when I'm paying ten bucks for AYCE. The food isn't bad but its not amazing. Service is decent and since they use the paper, pencil and number system, there isn't any mis communication.
The place isn't that bad looking but washrooms a tad dirty.
I'm pretty pleased with the value even though they took off a lot of good items from the AYCE menu.
I went here awhile ago for the all you can eat and I wish I didn't!
First off, I asked in advance if there was anything vegetarian on the menu, which the waiter said there was. So I went for it and there was barely anything!! He told me to get california rolls... uh hello what vegetarian eats fake crab?! I asked if I could get chicken teriyaki without the chicken (so just sauce and bean sprouts) and he said no I could only have tempura. I didn't want tempura but then it showed up at our table and we sent it back. He came back, threw it on the table and got mad and sneered "I THOUGHT you wanted VEGETABLES!" and explanied that if we didn't eat it we'd be charged for it. We also got some gyoza, which I don't think were cooked and were bright green. When we asked why they were so green, the waiter told us they were dyed to tell the veggie from the pork ones. MMMM. Apprently the only veggies they had were onions, cause that was all that was in there (o and they came without sauce). The ambiance is fine I guess, if you ignore the fishy smell (and not the normal suhi place smell...unfresh fish smell) and drunk 20 somethings on their cellphones.
Yeah, no thanks.
Had a bad case of the munchies,pretty much wanted to eat as much sushi as possible and only thing open really was Robson Sushi, should have just manned up drove out RIchmond smh. Man this place sucks. Dynamite roll was grossest thing I have ever had, samishi was gross and soggy, california roll sucked, Spinach gomae was warm?!? To sum up my visit I was baked out of mind and didn't even enjoy it, which says a lot.
Ended up here as there were not too many choices on NYday. The dinner AYCE is about $15, a bit lower than other AYCE but not worth it. First the sushi rice did taste right, a bit too hard. The rolls were premade and this showed up in the soft dynamite rolls. The sashimi cuts were small and tasted average. The cooked items: oyster motoyaki was tough, deep fried items were greasy, the ramen looked disgusting (small bowl of brown noodles and grey soup).
Service was quick and we got everything ordered. The place was just OK but the washrooms were bad. I would avoid this place.
I remember a few years ago.....probably around 6, when this restaurant was worth going to. The food and service were great, actually it was service WITH a smile! This place has gone down hill since. The service is HORRIBLE. The servers actually walk around with frowns (or so it looks like ). It is obvious that they don't want to be there, let alone have customers in the place. The ambiance is just as awful, no music, just the sound of chatter. To add fuel to that fire, it looks like the room needs a good clean.
At the end of what was a painfully long meal (food taking a while but fairly decent) I went to pay with my bank card. I did not want to leave a 15% tip (actually, i did not really want to leave tip at all, but having been a server for years, I was going to), I declined the tip option, knowing that I had a few dollars in my purse. When the man at the front saw that there was no tip left, he got angry and said that I needed to leave a 10%-15% tip! I am sorry, but I remember serving and the only way I got a tip was if I provided great service. If I gave bad service, I wouldn't get one and I wouldn't expect one (I knew when I gave bad service). Since when did tipping become mandatory? Its a custom in North America, if you receive fantastic service, you give a little extra to the person who added to your night out. I don't give extra to the people who ruin my experience or my lunch for that matter.
What can i say... When you go to Robson dont ask for good service. YOU will not get it. The place is also not clena. IF you are thet ype that love to eat and can eat a lot then this is your place. Good sushie comes at a price, so expect a lot of food but NOT all that much of a seleciton on maybe not always the freshes. BUT I would recemoned the place. If the servers ask for a tip don’t be upset…
I wish I had the reviews before going to this place today. I had a friend visiting me and she had heard about the sushi in Vancouver. I decided to try this place. And I made a terrible mistake deciding to try the AYCE for lunch because I thought she could try different types of sushi and tempura.
The service was unfriendly. The waitress just gave us some chits of paper and didn't turn up for a while after that. The cooks indicated to us that we had to write down the numbers. Then finally she came and took our order and for some reason was unhappy right from the start. Some of the things like tempura wasn't delivered to us. When I pointed it out to the waitress, she denied it. Then I asked her to show me the slip of paper and there was the number. All in all, bad food and unfriendly service. I'm never going to visit this place ever agin and I'll warn all my friends who regularly try out sushi places not to go there.
There were a lot of tourists at the restaurant and I was wondering what kind of an impression they would take back of Vancouver if they were all treated in this manner.
My friend didn't want to leave a tip. The waitress had the cheek to ask us if we were expecting change to be given back, to which I promptly said "yes".
Hope this place closes down soon.
One more thing, their tea tasted like DIRTY FOOT WATER. Not like I know how it tasted like but it was NASTY!! I wasn't sure if it was green tea or some dirty floor cleaners leftover or what. I'm starting to not make any sense. My stomach is still very upset about this.
I used to come to this place regularly with my girlfriends; we always enjoyed ourselves and left the place with both our wallets and bellies full. The service has never been good: nobody smiles at you or greets you or even says thank you; when asked for water any server always takes ages, and you always get the feeling that they aren't particularly pleased that you are there, and that they are also not pleased that they themselves are there. Nevertheless, we still ventured back, time and time again. NOT ANYMORE. The last time we went we decided it would be okay not to leave the 15% tip we always left in the past, especially because the service is always nonexistent. We were stopped on our way out by the waiter and he said, "You didn't leave enough tip. Usually it is 10-15%." My friends and I were astounded. From what I understood, tip should be about that much or more ONLY if the service is good--servers are already getting paid for the basic duties that they have been hired to do, anything else is extra. At Robson Sushi, the servers do their basic duties (begrudgingly at that), and nothing more. In my opinion, they don't deserve a tip at all. What's more, when my friend asked him why it didn't say on the bill that this supposed tip was required, he proceeded to point at a small tray with a message taped on to it that was all in Japanese. This confused us even more, first because all the employees there aren't even Japanese themselves (you can also tell that the food isn't authentic), secondly neither me nor any of my friends looks Japanese, and thirdly because he just stood there looking at us like we should try and read the thing. "We can`t understand that," I said. "Well, this is a Japanese restaurant." So we`re supposed to know how to read Japanese before we come to dine at a Japanese restaurant in Vancouver? Completely irrational! We gave them an extra toonie and walked out for good. I couldn't believe it. I am never coming back to this place again.
I went here for lunch with some co-workers and the service was terrible.
The tea smelled like an old pipe or like dirty tap water.
The tables were not so clean and when they brought out the food. Our waitress basically tossed the plates at us.
Not going here ever again!
Went to Robson Sushi a couple of days ago for lunch and I can relate to other reviewers; terrible service, my server was talking to another server while writiing down my order, no wonder she missed a couple of items. Food was OK and that's about it. Its a shame because there are about 6 new Korean and Japanese restaurants nearby and sooner or later this one will close and the owner will regret hiring anyone who walks through the door and thinking just because he's on Robson St he'll survive.
The food was plentiful; the rest was bad! It takes a long time to make/deliver your order. It takes even longer for them to notice your waving hand and pick up your order. Like the previous reviewer said they never smile and getting water takes beyond a reasonable amount of time. When one says hello, goodbye, or smiles it should be returned. I'm not going back because of their rude/unfriendly behavior. There are other good places in van and I recommend you explore there first!
i agree with the previous review about the servers. they're very unattentive! we were there last night and whenever we ordered from this lady server, she would always look elsewhere and the result -- they would either bring in too much food that we did not ask for or would not bring in the food that we ordered! nice system for taking orders, but they should do something about the lousy service. plus it'll take them a couple of requests before they finally give you your glass of water. and don't trhey know the word 'thanks' and how about a smile?? they're free! food-wise, they're fine, but with this kind of service, it won't be too long before the quality goes down.
You can't beat the value at Robson Sushi! I admit the service isn't always stellar, but the food is yummy (the chicken teryaki and tonkatsu are my favourite amongst all the sushi places I've tried) and the pricing is great!! I like the casual atmosphere, quick food service and close vicinity to where we live.
$9.99 for AYCE? I couldn't believe my eyes. Into RS I ran with Mrs. C right behind me. A word of caution: that price is only during lunch and at night after 9:30.
We were seated in a tiny booth and our server ambled over. Sadly, he could not understand English or Cantonese. Or so it seemed. We pointed and grunted at him, and he indicated his understanding. Food arrived shortly thereafter.
I know it is AYCE, but the tiny portions are a bit frustrating. That said, the sushi is good if not outstanding, and they do have sashimi (but you only get 2 micro-portions). The service is not great, but this isn't Tojo's, is it?
I wouldn't say it was super hygenic either, but it wasn't too scary, and after all, the main attraction is price and unrestrained eating.
This place will not rock your world but if you can put up with the obvious shortcomings, you can get full here.
Try it if you are short on cash...
| 1. | Nor Boo Korean Restaurant (12 m) | |
| 2. | Sura Korean Cuisine (31 m) | |
| 3. | Cinch Cafe (33 m) | |
| 4. | Chau Kitchen & Bar (38 m) | |
| 5. | E-Hwa (42 m) | |
| 6. | Gyoza King (43 m) | |
| 7. | Chicco Dall Oriente Cafe (47 m) | |
| 8. | Hapa Izakaya (73 m) | |
| 9. | Blenz Coffee (91 m) | |
| 10. | Hybar Naturally (96 m) |