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3.5
  • Food3.5
  • Service3.5
  • Value3
  • Ambiance3.5
  • Reviews12

Red Robin

803 Thurlow Street
Vancouver, BC V6E1W1
Tel: (604) 662-8288
Neighbourhood: Central

Reviews

Displaying 1 - 12 of 12 Reviews FoundSort: Useful | Helpful | Reviews | Date
Great Birthday Night Out
By eating good food of Vancouver (128 Reviews)
Submitted Saturday, January 7, 2012 - 11:39am [Dine in]

I patron Red Robin quite frequently as they have good food and good service.

I went yesterday with a friend of mine yesterday for my birthday. I had a double burger with fries, and I can't remember what she had...I guess I wasn't really paying attention to what she had, but she said it was good, and of course as usual, my double burger and fries were fantastic.

Anyhow....I had a free birthday coupon because I joined thier E-Birthday club. so I was given a free burger entree....too bad though they still charged me for the extra patty, but eh.

Anyhow, as Red Robin's is famous for....they came to our table with a FANTASIC ice cream dessert and they heard that I had a birthday (this was before I gave them my coupon...guess my friend told them) I used to think it was ultra lame that sang the birthday song at thier establishment, but I guess now that it finally happened to me, I realize and felt, that a simple gesture like that really can make a birthday even more special.

Anyhow, they had about 4-5 waiters / waitresses came to our table with the dessert, and told me that they heard it was my birthday and asked if I would like to stand up on the seat. At first I was thinking "Oh no, they're going to sing that stupid song" , but agreed to get up. However, once I got up and they started singing I was thinking "wow, this is great.....it does make me feel special"

Thank you Red Robin for a terrific free birthday meal (well except for the charge of the extra patty).....singing that birthday song for me which made me feel great, and for the final touch the delicious ice cream dessert

Thank you so much. It was a birthday that I will never forget

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Not this time
By Norman of Vancouver East (75 Reviews)
Submitted Wednesday, June 26, 2013 - 10:36am [Dine in]

I have eaten here several times, and always enjoyed the meal. Not this time. I ordered a burger and "fries". It seemed to take a long time, but apparently that wasn't the kitchen's fault. When I got the burger it had sat so long the grease had soaked through the bottom bun, making it soggy, and the "fries" (previously frozen) were dry and not hot. I am not a person to complain and send things back, but it will be a long time before I eat there again.

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Nothing Imaginitive but Edible
By stevendrowe of Vancouver (44 Reviews)
Submitted Thursday, February 11, 2010 - 10:04pm [Dine in]

We had a Mushroom Burger and Salmon Caesar Salad. My partner like his Burger, he says it was pretty good. The salmon I had was dried out as though it had been sitting around for far too long, the salad was good (hopefully you can go wrong with a few lettuce leaves!!). The menu was limited, standard American fare, not very imaginative at all.

The service was pretty good, the staff looked happy, a little false happiness and scripted "my name is **** and I am going to be your waitress today" - gimme a break! They were quick and attentive though.

It was a clean and well maintained restaurant, quite pleasant, music wasn't too loud, clients on the whole behaved themselves with a couple of exceptions.

It wasn't too badly priced I guess, $30 in total, could have been worse.

Would I go there again? Probably not.

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Nice alternative to those Triple Os
By imonaplain of Richmond (39 Reviews)
Submitted Tuesday, July 6, 2010 - 2:19am [Dine in]

Strange but I've never been to a Red Robins and was pleasantly surprised - nice day out on their patio and perfect for a burger and fries. The view from atop isn't really much, but the place seems to be really family friendly with a good mix of customers. I didn't expect much from a menu that looked like Dennys but their burger (forgot which one) was amaaazingly delicious, love the little fried onions and giant potato fries that come with it too. I want to try that mountain-high dessert next time!!

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My favorite place for burgers, fries, and friendly servers
By royrock of Vancouver (West End) (13 Reviews)
Submitted Friday, January 28, 2011 - 7:01pm [Dine in]

I've been here well over a dozen times, and it's hard to recall ever receiving bad service.

Cheerful staff without getting cheesey and overboard, and interesting decor throughout the restaurant. They never have a problem re-seating you if you want to move somewhere else, and from the get-go, they're attentive and do the best they can to make you happy.
They're menu has a LOT of choices when it comes to burger. I love spicy, and I also love creativity, so my favorites are the 5 Alarm and Banzai burger. The 5 Alarm consists of pepperjack cheese, jalapenos, Red Robin's own chipotle mayo, and of course lettuce and tomato. It's a good blend of zing without over doing the spicy factor. For Banzai, it's cheddar and these two slices of pineapple, and the works of course. The pineapples are grilled or something, and they taste great, especially with the teriyaki that's on the patty. It's interesting combination, but definitely something worth trying out. Each burger is served with bottomless fries. But this isn't the end of it: they're VERY flexible when it comes to substitutions and whatnot. Personally, I'm vegetarian, so I get the gardenburger, and I'm not a fan of just ketchup and fries, so I sometimes ask for their other dips such as poppyseed honey mustard or campfire mayo which come free.
Most of the time, the bill comes to about $35 for two people when either person get the burger, fries, and drink. All the entrees are reasonably prices and heaped in portion, ranging from $10-$19 I believe. Good place for a fun first date if you're looking for somewhere that's presentable, laid-back, happy, and absolutely delicious.

By the way, great place to humiliate your friends and see them turn beet red on their birthday because if you tell the staff, they do this birthday cheer that's actually hilariously embarrassing for the birthday boy/girl.

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Good burgers and milkshakes
By Valdemar of Burnaby, BC (38 Reviews)
Submitted Wednesday, September 23, 2009 - 11:58am [Dine in]

I love Red Robin burgers, and go here every few months for a lunchtime chow down.

Food: The burgers are the main reason I come here, and I find them quite tasty and juicy. The fries are nice and thick, but could use more salt. The milkshakes are, as always, thick and creamy. It's high calorie stuff, but tasty high calorie stuff.

Service: This location has a lot of young people and I rarely see the same people twice. That said, the service is adequate and upbeat.

Value: Compared to other downtown restaurants, Red Robin is a great deal. Overall, decent prices for decent food.

Ambiance: The outdoor patio is nice for sunny days. Inside, you get the usual random crap on the walls (retro knick-knacks, etc) and some TVs to watch some sports on. This location is often busy, but not overly packed. Volume is just right.

Overall: If you want a very casual burger lunch with some friends, this place is great.

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Smooth
By FarajYassine of Vancouver (downtown) (3 Reviews)
Submitted Wednesday, November 23, 2011 - 4:51pm [Dine in]

Red Robin had a great fun and festive décor, The food and service was more then what I expected from a burger place. The cleanliness, and the quality of their products, really helped the experience prosper for the duration of my dining. The service wasn't extremely fast,nor was it slow, it remained balanced and paced, which kept me at ease knowing that I wasn't going to receive my main meal during my appetizer. The money factor was really fair; I did not feel like I was being over charge, yet, getting what I paid for.I would like to recommend to you bourbon lovers to give the Jimbim Bourbon burger, with sweet onions, and their steak fries

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Good honest-to-goodness value
By Vanguyver of Vancouver (3 Reviews)
Submitted Saturday, December 5, 2009 - 9:52pm [Dine in]

Burger craving? Taking a break from that no-carb nonsense? You've come to the right place at RR! Although having said that, they do offer low carb alternatives - but come on. Went a couple of weeks ago for a lunch burger - I always pass and never walked in, and one day I said "What the hell?" I had the Peppercorn Burger and fries with a cuppa joe.

Food was great - unpretentious and good value. And don't ever change the fries - this is the only place I've come across that has hand-cut fries done just right.

Service was great - some restaurants in Van should bring their waitstaff to see how the more experienced RR servers interact with customers. If nothing else, it would remind them that they are in the SERVICE industry, and if they can't serve, then they have no business being in this business. But I digress.

Solid value.

Usual Americana ambience - nothing to get too excited about.

Will be going back next time I get a burger craving.

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A place to hang out, but not eat....
By bncheto of Commercial, Vancouver (2 Reviews)
Submitted Friday, November 27, 2009 - 11:31pm [Dine in]

I have eaten several times at this location. I must say it is an enjoyable place to sit and chat with friends, take your date to. The service has always been pleasant and patient, prices are fair. However, the last time I have been there I got a really severe food poisoning from their signature "bacon burger". This only happened once, but one glitch in food safety definitely makes me stay away from eating at Red Robins.

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Rude Waiter
By sushicat of Richmond , BC, Canada (1 Review)
Submitted Friday, September 2, 2011 - 1:42am [Dine in]

So, I just made a account specifically to write a review based on my experience I had at this particular Red Robins. Note: this is totally biased as it is MY experience and I feel like raging.
Now, I go to this Red Robins often as in once or twice a month. I've had no problems with their food or service until today.
Like usual, today my friends and I were greeted by the friendly staff and ushered to our seats. We had a friendly exchange of words such as "How was your day?" and I thought it would be another fun night at Red Robins. Out of all my friends, I had the bottomless berry limeade drink. And although this may be frowned upon, I shared my bottomless drink with my friend beside me. It was not until my third bottomless drink, that I guess my waiter became suspicious. And when I asked for my fourth one, he then asks me somewhere along the lines of, " You guys aren't sharing the drinks, right?" Guilty as charged, but was it really his business to come out and ask me that? But, I was still in a rather good mood and yes, I was sharing drinks, so I did not let it bother me that much. And then later on, when we were all done our food, we paid for our meals and then asked for one last refill of unlimited fries and one more refill of my bottomless drink. The same waiter then spoke again, "Now you're abusing your privileges ...". At our table, it was silent. I believe everyone was thinking, "HOW IS THIS ANY OF YOUR BUSINESS? IT SAYS BOTTOMLESS, IF YOU HAVE A PROBLEM WITH US SHARING THEN GET YOUR MANAGER TO TALK TO US OR SOMETHING." Again, yes sharing the bottomless drinks is not "supposed to happen," but 1) it does not say not to share on the menu and 2) define customer service. And then he comes back with the fries and my drink which was filled up with ice and perhaps only 1/3 of the cup containing the berry limeade. As you may be able to tell, I was fed up at this point. I was debating on speaking up to him and complain, but I did not because I didn't want any more angry words to ensue and create a bad memory for my friends.
If I were to write a review for a month ago, I would have written that the Red Robins here deserve 5 stars for their service and food. But today's experience does not fare well with my impression of them now. However, they didn't have the usual team of AWESOME/FANTASTIC/WONDERFUL waiters/waitresses I see every time I came, so perhaps I just came on a bad day and new trainees were starting.
With the food, its the same as always, good and delicious. No complaints here. As well as the decor and atmosphere.
Perhaps on another day I come, I will be with a better waiter. Nonetheless, even though I may be in the wrong for sharing, it does not give him the right to rudely say that to me, a paying customer.

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What a suprise
By angelina828 of Vancouver (Dunbar) (2 Reviews)
Submitted Sunday, October 3, 2010 - 7:18pm [Dine in]

I loved the ambiance, the service was fine.
But the burger... Wow. Now I'm what you would call a big burger lover. I ordered the bacon burger. It pretty much kicked the ass of most of the burgers I ever had. Really fresh, really nice. It made me feel ashamed I considered going to Mc Donalds instead. I had an apple crumble with ice cream later, it was ok but I still regret not ordering the brownie sundae. The price was ok, I think the burger was something like 10 bucks but it was totally worth every penny.

Anyway, for burger lovers it's a MUST.

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Barely worth mentioning
By creatingyour of New West (2 Reviews)
Submitted Saturday, June 26, 2010 - 8:39pm [Dine in]

First we got dirty wine glasses, I know you don't sell much wine but glasses seemed rinsed off and dirty. once I cleaned them with my napkin there was a lot of black marks on my napkin, too dirty to wipe my mouth with. got our meals, no quality check. too bad I wanted hot sauce. after eating the first taco I went and got it myself from the bartender. not expecting much and received even less. Very disappointing. Should have paid up and gone to Joeys, at least there the waitresses look good.

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