Rain or Shine scoops up fresh ice cream made in-store with local, natural ingredients.
Beautiful sunny day, we stopped in for a treat. The place was empty. Not too long after we came in, somebody shuffled out from the kitchen to help us.
Yes, she did ask the requisite questions and she did serve us promptly, but my gosh, you could show a little enthusiasm or joy, couldn't you? And if you're having a bad day (seriously? sunny day in an ice cream shop?), then sorry, you are in the service industry, you're not really "allowed" to have bad days and show it to the customers.
On the other hand, we did not see any other staff there and some customers came and left because they couldn't get service in a timely manner, so maybe the service should rank even lower.
Okay, the ice cream was pretty good, but for the price, I'd rather go to Bella Gelateria where you'll get better stuff with a smile and very prompt, enthusiastic service.