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2.5
  • Food3
  • Service2
  • Value3
  • Ambiance2.5
  • Reviews37

Pho Hoang Vietnamese Restaurant

3388 Main Street
Vancouver, BC V5V3M7
Tel: (604) 874-0832
Neighbourhood: Main Street

Reviews

Displaying 21 - 37 of 37 Reviews FoundSort: Useful | Helpful | Reviews | Date
Go For The Pho
By DaveEye of Mt. Pleasant, Vancouver (13 Reviews)
Submitted Sunday, December 2, 2007 - 12:23am [Dine in]

I've been to this location quite a few times now and I go for one reason, and one reason only - the pho. I've tried a few menu items, but they never impress, especially the spring rolls. For the love of all that's good, avoid them like the plague.

My favourite is the rare beef pho and I have to admit it's always good. Is there MSG? Only the shadow knows. You can choose from two sizes and it's cheap given the huge bowls you get. As far as the interior goes, well let's say I go for the pho. It won't blow you away and it won't make you want to wash your hands either.

As for the service, it's always an adventure. They have always been nice, prompt and efficient with me, but I've witnessed most of the horror stories you've read in the other posts. The waitresses must have watched the Soup Nazi episode on Seinfeld. If you get the old gal serving you - well, let's just say she knows your fears. If you can make her smile, you should be opening for Cosby.

So to get the most out of this place, make no sudden movements and just go for the pho.

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I've had better
By Caera of Main, Vancouver (30 Reviews)
Submitted Wednesday, December 13, 2006 - 10:39pm [Dine in]

The food at this restaurant was decent, except my spring rolls were burned around the edges which was unappetizing. The price was right, for sure.
My major beef with the place was the service. Similar to the previous poster, we were ignored for a good 15 minutes, and we weren't even waiting for other people. We were never asked how the food was or even thanked for coming. On top of that, they somehow forgot or delayed in making my spring rolls and brought them out at the end of the meal.
I really doubt I would go there again.

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Good Food !
By KellyV of Richmond , BC (4 Reviews)
Submitted Wednesday, January 5, 2011 - 7:09pm [Dine in]

Went to Pho Hoang on EB yesterday for lunch. The restaurant was packed at just after 2pm when we arrived but the staff quickly found us a seat.

Quickly ordered the Spring Rolls which arrived in record time. Very speedy.
The rolls came pipeing hot and quite tasty. The nice clear sauce with garlic and a splash of lemon juice added to the taste of these spring rolls.

For lunch my dining partner and me ordered the same thing, lemon grass chicken with egg. Very nicely done. A huge portion too by the time I was finished I was stuffed.

The servers, althoug efficient could kick things up a bit in the smile department. Not much personality shown.

Price really have to be improve since they r kinda costly compared to other restaurant!

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Average food - very poor service.
By abcd of burnaby and vancouver (2 Reviews)
Submitted Wednesday, September 1, 2010 - 9:52pm [Dine in]

The food was average for the price you pay. The service was poor and to top it all off when I went to pay the $52.00 bill, they said "no credit cards, only debt or cash". So, I presented my debt card, then they said "the machine was broken." I had to empty my wallet to pay. But, when I think about it afterwards, they were accepting credit cards and debt cards from other patrons. So, I don't know why they singled out my family.
We didn't make any extra demands, were very pleasant.

Disappointed that they are a bunch of liars.....

I have dined here in the past, but never again. They have lost a good customer.

I even left a decent tip.

They will learn that it is the quiet ones, who don't complain, but never go back.

Their lost - I will tell everyone not to go there. I work close by so they will lose business.

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Best place pho spicy pho, PHO SURE!
By DiscoDaddy of Vancouver (3 Reviews)
Submitted Wednesday, January 20, 2010 - 9:52pm [Dine in]

For DiscoDaddy's second review, he will talk about one of his all-time favorite fast food places, Pho Hoang.

DiscoDaddy loves Pho Hoang! He has read some of the negative reviews regarding his favorite joint and feels he needs to clear the air, PHO-SURE!

Many will wonder how can DiscoDaddy love such a plain white noodle? Such a departure from his Italian heritage. DiscoDaddy will explain why Pho Hoang is the best Pho restaurant in Vancouver.

Pho Hoang is located at East 18th and Main Street, a place very far away from his usual discotheque hangouts downtown. For starters, what draws this mackdaddy back PHO more at Pho Hoang is their abundance of parking. There are parking spots at the back and plenty of street parking around so DiscoDaddy can keep a careful eye out on his DB-9.

Now to the PHOOD... what brings DiscoDaddy back again and again to Pho Hoang you may ask? Is it their great Vietnamese Ice Coffee? Or is it their great Lemon Grass Chicken? Pho Hoang does everything good, but what makes them the best Pho in Vancouver is their spicy beef broth. Only Pho Hoang's expertly made beef broth is good enough to match the hotness of yours truly, that's PHO-SURE!

Many need to understand Pho is a fast food and just like all fast food restaurants, staffing can be challenging. This is not an excuse for poor service, it is a fact of life. Pho Hoang serves great quality food for great value. Pho Hoang has excellent service. The little boss lady at Pho Hoang is like DiscoDaddy's second mom, she takes care of him well. When little boss lady is in Da house, you can be sure the spicy soup pot is well attended to.

DiscoDaddy has had some disappointing moments at Pho Hoang. There have been days when the hot soup has just been “regular.” This is when it is created with hot chilli thrown into the regular soup... : ( still, 8/10 times the spicy soup is the best in Vancouver. Please keep in mind, DiscoDaddy is not saying anything bad about Pho Hoang's regular soup, in fact DiscoHunny thinks it is the best. It's just that DiscoDaddy's focus is the hot soup. Unlike most pho restaurants, Pho Hoang's spicy broth appears to be made from a separate batch to the main stock. Not only is the spicy beef broth hot, it is very rich in beef taste, you can tell by seeing all the little beef bits in the soup.

Pho Hoang likes to cook the beef well-done (probably for food-safe practices) so if you like the meat rare, make sure to ask for it on the side. Like many of you disco cats out there, DiscoDaddy is always concerned about the safety of eating raw bean sprouts, but this is never an issue at Pho Hoang because their soup is always boiling hot to cook the sprouts.

Anyways, this review is getting long and the DB-9 is begging to be taken out for a cruise! Be on the lookout for DiscoDaddy's next Pho Hoang review, when he disclose exactly which PHO NUMBER is his favorite!

For good pho, good service and good value, go to Pho Hoang!

DiscoDaddy has left the dance floor.

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Excellent
By bure of West Vancouver (3 Reviews)
Submitted Tuesday, April 29, 2008 - 3:31am [Dine in]

I don't understand why the reviews below can be SO negative. They couldn't be further from the truth.

My experiences with Pho' Hoang have all been top notch. I have been to many Vietnamese restaurant around the city but they all fall second to Pho Hoang. The restaurant itself is quite nice compared to others, but where it really shines is the quality of the food. I'm in love with their classic Pho' soup, but also mix it up with dry dishes as well. From my experience, the waitresses have been friendly and helpful when I need things.

Can't really see anything wrong with this place, I'll be back for more.

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good
By pun of downtown (2 Reviews)
Submitted Sunday, February 10, 2008 - 3:14am [Dine in]

I ordered pho.
I think here is a best pho restraunt in Vancouver.
Many pho restraunt in Vancouver do not use cilantro.
Of course, this restraunt use cilantro.
Soup smell and taste good and hot.

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worst service
By iloveme1 of east vancouver (3 Reviews)
Submitted Friday, October 26, 2007 - 1:11am [Dine in]

Ive had it with this place! Today i went there for my fourth and final time. The first time i went i walked by and was craving some nice pho so i decided to check it out. Pho was good, a good portion of meat, but the waitress was pretty unfriendly. I came again with my boyfriend and after noticing a big group of people getting their order before ours, although we came about 10 mins earlier we realized they had forgotten our food! But the waitress ordered it again right away with no sorry or anything. And then today! I come in, sit down, and literally wait for 10 mins before i got a menu. I smile at the waitress and she just glares at me. I ordered and then 10 mins later.. ( i speak vietnamese ) i heard the waitress call out in viet, to the cook to make my order!! The restaurant was completely empty too. DO NOT GO THERE, i felt sick after eating, as the soup, was filled with msg. eww

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Microwaved Pho
By dineoutburnaby of Burnaby (20 Reviews)
Submitted Tuesday, January 23, 2007 - 9:49pm [Dine in]

Food: My pho soup was served cold, therefore, the rare beef did not cook. When requested, the manager took it to the kitchen to have the soup microwaved (with my spoon in it).

Service: We waited 40 minutes for our food, and no attempt was made by the manager to make our meals satisfactory.

Ambience: I got too hungry to notice, but the fish tank in the entrance needs to be cleaned.

Price: $4.95 for a small bowl of pho but buyer beware.

Other: I noticed the tables beside us had to wait a long as we did, and overheard that one of their orders were not right.

My previous posting was removed, so I feel that it's my duty to re-submit so others will take note.

I used to be a big fan of this restaurant, but now I would NOT recommend this restaurant to anyone reading this!

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Consistently very good vietnamese food
By dinergl of vancouver (8 Reviews)
Submitted Saturday, January 7, 2006 - 11:23pm [Dine in]

Food: My favorite is #37, which is the very good and contains generous portions of pork chop and roast chicken.
Their coffee is my favorite type here, as one can taste
a hint of chocolate. The best tasting, as I have tried coffees in
Van,Tor,Sea,SF,SJ,LA,HCM.
Service: Professionally gracious and efficient,
and they are sweet and sincere.
Ambience: Located at the corner of triangular block,
which makes a unique environment. Decorated a notch above
other vietnamese restaurants.

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Pho without oomph
By chowman of Main Street, Vancouver (20 Reviews)
Submitted Tuesday, December 20, 2005 - 9:29pm [Dine in]

I have had a lot of pho in Richmond but this is my first pho in Vancouver which I had last week (Wednesday?).

I had the small chicken. A sizeable bowl for the price ($4.95). The large would have been a bit much. Crisp sprouts! Fresh is so nice.

A small red pepper was offered up with the slice of lime. The dish needed some heat and resting the pepper in the broth was not doing it so I had to nibble on the pepper to get some zing with the meal. A chooped up pepper for sprinkling would have done the trick, but I did not bring my scout knife.

The pho was delivered quickly. Post-pho arrival, the service was not attentive but then I was a $4.95 customer dining by myself. I was in the southern dining area, and I think being seated in the northern area would have helped. The southern area seemed to be the crying baby wasteland.

Chowman

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Dissapointing Pho restaurant
By jdurales of Vancouver (19 Reviews)
Submitted Friday, July 16, 2010 - 10:41pm [Dine in]

I passed by this restaurant last week and seeing how empty it was I dropped by for a quick bite. I looked at the menu for a while and no one came to take my order so I walked up to the register. I expected to eat soon but it took them a long time to make a bowl of Pho. By then I was starving and didn't care about the quality of the food. I just wanted to eat. When the Pho came, I first take a sip of the soup as I always do to test the quality of the broth. To my dismay, it was very salty and seemed to have lots of MSG. Well.. alright, no big deal I thought. I would just eat the noodle and meat. Well... the noodle was kinda all clumped up in the middle and was cold. The meat tasted old and rubbery. I guess this will be the last time I come here for mediocre vietnamese food.

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Why is this place still open?
By Vangroover of Coal Harbour (11 Reviews)
Submitted Wednesday, December 26, 2007 - 11:52pm [Dine in]

I was on a bus heading down Main because I had heard it had a few good Vietnamese restaurants (Note: if you're Asian never ask for Asian restaurant referrals from non-Asians, bad idea.) As the bus passed this restaurnat, I thought it can't be that bad with such a cheery exterior and what looked like some customers on a cold windy night.

How wrong was I. I sat by the kitchen and heard all the arguments between the back kitchen (Southern Vietnamese) and the waitresses (mostly Northern Vietnamese). They were re-fighting the war right in that restaurant and the other customers and me were the sorry victims. As one waitress complained to the other about how the managers were mistreating her because she was new and from the North, she threw the menu on my table and walked away to brood. The chef, I presume herself brooding and angry, took it out on me by delivering a bowl of soup that had a froth of, I assume, MSG and/or sugar. I'm convinced that Vietnamese cooks use MSG as a crutch when they can't make a dish tasty on its own. The noodle was soggy and sticky from sitting in the drainer too long. The broth was lukewarm, not even hot enough to dilute tea let alone cook the rare beef in a proper pho bowl. Wow, relive the war at your own risk!

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If you go PHO here, You're asking for trouble
By bestfood of Burnaby, BC (10 Reviews)
Submitted Sunday, November 18, 2007 - 2:32am [Dine in]

There's more better Pho's that this..

Came here with my GF. Very clostiphobic at the entrance and in the restaurant. We ordered your stardard RARE beef Pho with flank and another noodle soup.

The food arrived, the beef was WELL done. we told the waitress, She was not helpful at all. She said that's how it is,, but I pointed out on the menu "RARE = should see pink, blood" etc.. so she picked up our bowl, and stared this wicked burn.. Easy lady.. sheesh.. she should quit or something, caue customer service to her is like a vooddoo stare.. She walked back to the kitchen and hollered something back there. When she got back with the order, prob about a few mins later, the meat was nice, but after a few mins, it never cooked.. Unfortunately, the soup base was the same base prob cause the rare beef never changed in colour.. no the beef stayed rare. We enjoy letting the beef cook about 40%, but it never made it pass 10%. Was a sick feeling. We told the waitress again, did she snout us off this time.. dind't even eat it

Service - sure was disgraceful to the western society. they did not help with our order quality. but Sure was quick when the bill came.

Ambiance - just a few dirt away from having roaches roam this place. Always afraid seeing Southbound Main street traffic as we were directly in the path..

Food - This was bad..

We never going to come back here again. Sure it's cheap, gross and disgraceful when it comes to sevice. Though customer service wasn't important to them.. That's OK.. NO SERVICE, NO TIP, NO SEE US AGAIN.

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Slow but tasty
By ferrystar of Victoria (19 Reviews)
Submitted Monday, August 6, 2007 - 5:06pm [Dine in]

I went here for a quick bite to eat. At first I had good vibes about this place since it seemed very busy, but I soon learned why it was so full. The service here is VERY slow. Pho should be like an Asian version of fast food, but my total meal time from sit-down to payment took over an hour! However, the prices are cheap and at $6.25 I received (eventually) a large bowl of stir-fried rice noodles with a 1/4 of lemongrass chicken. The noodles were fried just right, though kindof in one large ball and the chicken was tender and moist. Still, I could get good food quicker somewhere else, so the tastiness doesn't make up for the lack of service.

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This place USED to be GREAT!!
By sarlye of Kerrisdale (11 Reviews)
Submitted Saturday, September 2, 2006 - 10:38pm [Dine in]

We used to go to this restaurant at least once a week. The soup stock for their (#11) was great and flavorful with no MSG and comes with a nice daikon. I orded the small noodle with beef on the side. My husband orderd (#6) Small Yam Tempura and (#38) Hot Pot Chicken Rice.
This time the beef was all fat and tendons, the soup stock has loads of MSG. The #6 shrunk alot. And the waitress brought over #37, when we told her that she had our order wrong, she took it back and brought it out to the next table who just ordered and sat down. #38 finally arrived and it was cold and the chicken was RAW. We won't be going back again..

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Avoid -- Subpar food & snobby staff
By jtcst of Vancouver (8 Reviews)
Submitted Tuesday, November 27, 2007 - 2:01am [Dine in]

I've been to Pho Hoang a handful of times over past several years. And each time the experience is worse than the previous. My visit last month will be my last...

We dropped by on a Saturday around 11. It was empty. The mean looking female owner glared at us without greeting when we walked in,leaving the waitress to take us to our seat before dumping the greasy menus on the table.

We ordered the Pho Dac Biet (which is basically pho with a variety of different cuts of beef) and the spring rolls. The spring rolls tasted okay but was barely warm. The pho was very salty and oily and lacked any beef oomph to it -- MSG, anyone? Not to mention that the broth wasn't even hot at all. It was quite warm, but not hot enough that pho should be. It's almost as if they made the food 20 minutes in advance. The pho didn't come with lime wedges. This stuff should be standard, right? Apparently, it was too early to serve lime. When we were leaving, the waitress was just starting to cut a bunch of lime wedges en masse.

The waitress either hated her job or had attitude problems. When my friend asked a simple request (getting an extra empty bowl), the irritated waitress sighed at such a huge chore, and plopped the bowl upon returning.

Neither the waitress nor the owner showed any signs of gratitude when we paid the bill and left.

Everytime I pass by this restaurant, there's always a lot of people dining inside, which is puzzling. This place is overrated and living on its past reputation for solid (but not spectacular) pho. All the nearby Vietnamese restaurants on Main St are much MUCH better than Pho Hoang -- Vancouver Vietnamese, Pho Tan, Au Petit Cafe, Bon Cafe.

If you want mediocre food and be treated like crap, Pho Hoang would be a fine choice.

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