Phat is a Jewish Deli in Yaletown that serves martinis and beer to go along with your kosher smokie or Montreal smoked meat. Choose from a selection of sandwich and bagel combos for a quick tasty lunch.
I love deli style foods like this.. but i was really disappointed. If i could offer one piece of advice to the owner it would be to stop being so cheap and give your sandwiches sides! It'll cost you less then 50 cents to add some lettuce with dressing to every sandwich and leave you customers happier. Heres my issue. I paid 7.99 for the smoked meat sandwich and yes the sandwich was nice.. the meat was tasty and served on regular white untoasted bread.... Not large in size or anything just a regular sandwich it looked like something i could have put together at home... and no side... it came with a half pickle.. woohoo... Mr. Dining dandy had the salmon platter for 12-13.99.. the platter was mostly vegetables with 4 small pieces of smoked salmon on top of cream cheese with 1 bagel cut up into pieces... first off the bagel was stale and it wasn't enough bagel to hold all the veggies. As i mentioned everything is very fresh and i like the concept that everything is made in the open but... i cant justify the cost especially when I paid 25$ after tip and we left hungry and frankly left feeling kind of ripped off and that's the WORST FEELING you can have after hoping for a nice meal with your companion. We had to walk over to the Templeton and get a whole other meal which left us with an even more annoyed feeling. I wanted to try some more items but... id rather spend 25$ somewhere else for a full sized dinner that's not just 1 small sandwich and veggies with a bagel and 4 bites of salmon... oh and between mr dining dandy and me we also had 1 whole pickle... thats sooo cheap!!! you cant even get your own pickle for 25$.
A friend took me to Phat's while we were looking to grab lunch, and amidst all the pretentious - pardon my french - bullshit around Yaletown restaurants and their clientele these days I thought Phat was a nice break.
The shop is quite small and bustly, I understand what the reviews meant about rude but it is what it is right, I didn't come into this smoked-meat joint expecting superior service, but the girl who took my order - the Phat Eggs Benedict - was actually really nice. She asked me what kind of bagel I wanted it on and I said onion, but it came out plain. Excusable I suppose...but she was nice to give us an extra side of hollandaise for free. I really didn't need it though because their hollandaise sauce looks and tastes like melted butter with a bit more texture, and their eggs are poached from a plastic shaper but what really surprised me was how generous the portion of smoked meat was! I normally don't eat nor prefer smoked meat but I was pleasantly surprised by how tasty it was. The side hashbrowns were not bad either. Price is a little steep for a small brunch though.
Went there the other day for the first time after hearing they get meat delivered from Shwartz's in Montreal. It's pretty much the same but something isn't right and I'm not talking about the prices(which are ridiculous). They get away with it at PHAT because it's Yaletown and it doesn't matter how expensive anything is there. People will still buy it. Service was terrible. No one looks happy to be there and everyone gives attitude. I like my Subway and Quiznos to tell you the truth but if you're looking for something similar to PHAT in terms of deli style, but 100% better in every way then try Kaisereck Deli in the Granville Island Market.
I know the restaurant business is tough. Everyone is a critic. However if one is going to SPECIALIZE in something, do it right or call it something else.
Just because you bring a product in from a place (in this case Montreal) and just because the manufacturer calls it Montreal Smoked Meat doesn't mean it IS the real thing. Cola ain't Coke. "No Name Brand" ain't Heinz... and what these folks sell ain't smoked meat.
Okay wait... it IS Smoked Meat from maybe Montreal but there's the best and then there are sub-qualities.
Most places now sell pink meat. Pink isn't 'old-fashioned' style smoked meat; there IS a difference. It's kind of like a light beer... decaffinated coffee... you get the idea.
Real Smoked Meat falls apart in your hand or mouth. It's from a brisket... and it's marbled. The meat texture is similar to a jig-saw puzzle... interlocking grains of meat so-to-speak that if cut properly (against the grain) it is tender, never chewy and always mouth-watering.
It should NEVER be cut by machine. It should NEVER be cut (ugh) deli-thin... and it should NEVER be cut WITH the grain.
So, what do you get here? Thin cut, not Old-Fashioned (only ONE place in BC sells that and it's not IN Vancouver)... and sorry to say it's over-priced for what you get.
Real Smoked Meat is like a Montreal Bagel. It is different from the rest. A bagel is NOT just bread with a hole in it (as virtually every one you buy in BC is). They are fine if you like that style, however one should not cheat with smoked meat anymore than one should not cheat with fine wine.
So, now that I have pontificated here, would I go back to Phat's? Sorry, not a chance. Call it a deli sandwich and maybe you'll fool me. Call it smoked meat... and, well... no thanks.
I have lived downtown for 10 years and most of that time has been within a stones throw of PHAT deli.... I went in for the first time yesterday and overall did not have a pleasant experience. The lady behind the counter was beyond rude and seemed to snicker at me when I asked if they had any soup/sandwich combos! A small sandwich and a can of pop came to $11-$12 ! If i wanted to add a side of fries/salad or soup my meal would have been almost $20!!! I would not recommend this place, but to each there own I suppose.
I have been here a few times for lunch, and have had the Montreal Smoked Meat sandwhich on dark rye bread. Its great food everytime, and I leave full. Only downside is that its pretty slow, which can be a problem when you only have so much time during lunch hour. Other than that, no complaints! Give it a try!
I have never had a smoked m eat eggs benny. To my surprise, it was quite good. We got our food very quickly and overall everything was well done. The prices are reasonable especially for the area this restaurant is in.
My only petty gripes are that they cook their poached eggs in a egg poaching pan which I have never seen a restaurant do (pot of boiling water anyone?) and that serve their drinks in plastic cups which seems unnecessary if you are eating in. However, when I am craving smoked meat, I will definitely return if I am in the area.
I guess someone is not making much money... buddy, if you're so tight about $8 since you made a mistake on our order I feel sorry for you.
Based on the previous review, there seems to be a recurring theme with this place. We went with 2 kids to order take out and when we got to the car we realized one sandwich was not what we ordered (and more expensive than the one we ordered!). Not angry about it, we simply went back to ask for the correct sandwich. We immediately encountered huge attitude......we were made to feel very guilty for their mistake and the guy seemed very put out that he had to make another sandwich. When we asked for the difference in prices, the guy lied about the price but when questioned, he eventually threw the money on the counter saying he was now out of pocket! Again, like it was our fault!
Clearly customer service is not a priority at this place. We have never experienced worse service.
My last experience at this deli can only be described as uncool. First I ordered a take away club salad from a girl behind the counter who refused to smile at me. I decided to tip her none the less because I just happened to have extra change back from the ten dollars the salad cost me. When my order was ready to be picked up and my name was called, I then found myself in the company of another employee who looked as if I dragged him out of bed and forced him to go to work that day. Not only was the staff incredibly unpleasant, but I got all the way back to work to find out they gave me the wrong order. Something worth about four dollars less than what I paid for and contained only what a rabbit would eat . I called to inquire about the mistake and someone answered with "Ya"? (I answer my cell phone more politely) I was then told they would fix my order for me if I would just walk all the way back to the restaurant. No thanks, I would rather spare myself the bad looks!
I come from Montreal, and nothing can ever come close to Schwartz or most Montreal smoked meat, and this place was no different. It's obvious they fly in the smoked meat, which is a good thing, but it's not the best grade smoked meat.
I did enjoy it, but if you get the "phat" sandwich, you have to pay more - not sure why, but it was good overall. I haven't had bad service from this place, but reading people's reviews here makes me a bit wary.
If you need to pick up up a sandwich for your smoked meat fix, this place is a good place.
I've been searching for a fantastic reuben sandwich and my travels brought me to PHAT. Their meat is excellent and the Reuben was stacked high with it, but otherwise it was a fairly mediocre-tasting sandwich with slightly soggy bread (not crispy like you'd expect for a reuben). The staff is average; the counter staff didn't seem very happy to be there but hey - it's a busy sandwich place, what do you expect? Incredibly expensive for a sandwich at about $12 after tax, and I suppose it goes to pay for all the meat - if that's what makes a good sandwich then you'll love this place; if not, then you may find happiness elsewhere.
We used to like this place, went there often for their good coffee but if you want to be treated like dirt, then Phat is the place to go.
Common restaurant etiquette is to address the customer's wishes. After realizing the food we ordered had an ingredient we disliked, and asked for it to be changed, the owner very rudely responded that it's not his problem. We asked for a refund, he said "see the door, get the f*** out"!!! We were appalled!
This despicable behavoir is unacceptable. Do not go there unless you want to be treated like garbage.
When you first walk in, you're greeted by a gallery of great hockey memorabilia including signed jerseys and hockey sticks on your way to the front counter. The place is clean and straight to the point, both in appearance and service.
You'll spend a good few minutes just trying to grasp the large menu which fills two full walls of the small eaterie, from chef salads to smoked meat sandwiches, this place has enough to satisfy everyone (even a vegetarian like me).
Most will say that nine bucks for a sandwich is expensive, and I would usually agree, but not after seeing the portions that they come in. The salads all come in a huge silver bowl that will leave you fully content, and the sandwiches are stacked so high that any more meat or veggies would make it topple right over, and everything is made fresh right in front of you.
The place is always jammed tight around lunch hour every day, so make sure to go before noon or after 2 if you just want to sit down and relax over a nice big meal.
PHAT is a must stop spot for anyone in the area, with a big appetite of course.
We're new to Yaletown and trying to try all the places that are in the neighbourhood. A deli should be fun and relaxed but the staff here are rude with major attitude. it's definitely good (we had a sandwich and a chef salasd) but i don't think we'll be back as we did not feel appreciated at all. (It cost us over $40 for a sandwich, salad and 2 juices at the self servce counter deli)
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