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3
  • Food3
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  • Value2.5
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  • Reviews15

Pacifico Pizzeria & Ristorante

970 Smithe Street
Vancouver, BC V6Z0A4
Tel: (604) 408-0808 Reserve Online
Fax: (604) 647-0930
Neighbourhood: Central

Reviews

Displaying 1 - 15 of 15 Reviews FoundSort: Useful | Helpful | Reviews | Date
good pizza
By curmudgeon of Downtown Vancouver (100 Reviews)
Submitted Monday, October 18, 2010 - 10:38pm [Dine in]

Stopped in for a weekend lunch.

The server was prompt and pleasant.

We ordered the spinachi salad and the classica pizza. The salad was served quickly, fresh crisp, delicious.

The pizza was a fabulous thin crust, with a slight char around the edges with a slight chew. Toppings were also light, but in balance with the thin crust and fresh tomato sauce

The room is a bright warm, with reds, yellows, and wood tones.

Good choice for those that enjoy thin crust pizza.

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Great place for pasta and pizza
By VJB of abbotsford (171 Reviews)
Submitted Sunday, April 18, 2010 - 2:13pm [Dine in]

We had a really great meal here earlier this week. It is very similar to Lombardo's and Marcello's. I guess that is because one of the previous owners was from Lombardo's. They do have a more extensive menu than Marcello's or Lombardo's and one of the options they provide is allowing you to pick your sauce match it with the pasta that you want.

My husband and I shared a small Versuvio thin crust pizza and a large order of penne with Italian sausage. We had more than enough food. The pizza was really delicious and the pasta was perfectly cooked. Our service was kind enough to tell us that the pepper on top of the pasta was meant as a garnish only and was extremely hot. The wine list is decently priced with a few wines starting at $28.00 and going up to $70.00.

Service was decent. The waiter did come and do a quality food check but he never did refill our water glasses or top up the wine.

For the quality of food the prices are fair. The ambiance is decent. The restaurant is nice and clean and it's not too noisy.

If you're in the downtown area it's definitely worth a visit.

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NEVER going back
By Van_City_Girl of Vancouver (1 Review)
Submitted Wednesday, December 16, 2009 - 5:22pm [Dine in]

Just returned from a group (11 people) luncheon. The top floor of the restaurant appeared to be full, but on the main floor where we were seated, there was only one other table occupied (by two people). Our server was NOT working upstairs, she only had the main floor.
We waited OVER AN HOUR for our meals to arrive. At the hour mark, we asked the server where our food was, and pointed out that 2-3 small tables of people had arrived, eaten, and left in the time we were waiting. She (who seemed less than thrilled with her job in general) told us it would be "about 3 minutes". Ten minutes later, we asked to speak to the manager. Our meals began to arrive. The manager came over and treated us to the most incredible display of unprofessionalism and disregard that we had ever seen. Snarky tone, offensive and defensive body language and basically said she could not have cared less that we were dissatisfied.

The meal itself, mediocre at best. Certainly NOT worth the long wait. A few requests for the bill later, it arrived, with, surprise, surprise, a 15% "service charge" automatically added on. Being over an hour late for work, we just paid it and left. One colleague stayed back to talk to the manager (again) about how the slow service was the least of our concerns, given her attitude was so offensive. Again, complete disregard on her part. Completely unacceptable.
So go elsewhere - there are plenty of places in the neighbourhood. Earls, Joey's, heck, even the cafeteria at Sears will provide you with a better experience.

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Online Menu Needs the Words "Dine-In Only" Added...
By Good Eats of Vancouver (17 Reviews)
Submitted Thursday, June 27, 2013 - 12:59pm [Take-out]

My co-worker and I checked out the Pacifico menu online today and we decided to order take-out pasta combos that came with either soup or salad. The person who answered the phone did not ask whether we wanted soup or salad so at the end of our conversation I asked for caesar salads with our order, as per what's on the menu. The male call taker said, and I quote: "We only do soup and salad for dine-in customers." That was all he said. I said: "OK" and we hung up. At no time did I cancel our orders. We arrive to pick up our lunches and the woman who greeted us seemed confused and that immediately told us our order never made it to the kitchen. Again, the order was never cancelled. So instead of being honest about it and apologizing for the miscommunication, we were told it would be another 2 minutes. Not! We waited about 10 minutes. And then we find out we have to pay $14.00 each instead of the advertised menu price of $9.95 each simply because we are taking the food out and not dining in!!! Nowhere on the lunch menu does it state "dine-in only". As a result of the clear lack of care/concern for THEIR oversight, we won't be going back to Pacifico. I would also agree with one of the other reviewers about the attitudes of the servers here. Everyone seemed grumpy and put out. Thank goodness for Marcello's on The Drive.

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Terrible Pizza
By fhanggi of Vancouver (1 Review)
Submitted Sunday, December 8, 2013 - 12:27am [Dine in]

Ate here Saturday night 6PM Dec 7th.

Ordered a caprese salad which was ok. Then had the Margherita Pizza and the Farfalle Del Mare.

The Pizza was just terrible. Smothered with some kind of cheese definitely not fresh mozzarella. Crust greasy and no flavor. I've had better pizza from a freezer in superstore and it didn't cost $17...

The Pasta was overcooked and the sauce was bland.

The service was nice and friendly. however I'm not going back here.

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didnt like
By doald of westend vancouver (25 Reviews)
Submitted Thursday, December 23, 2010 - 3:15am [Dine in]

we went for dinner four of us had a pizza a starter not very tasty and we had two bottles of wine which where served way to warm after that we decided not to chance other stuff as we all ended up at Earls around the corner which we had a great meal and a chilled bottle of wine.

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Way Too Expensive
By AVS of vancouver (main) (4 Reviews)
Submitted Monday, March 1, 2010 - 5:32pm [Dine in]

The two of us paid $70 dollars for a pizza and two drinks each. The pizza was ok but burned at the edges. The service was passable but disinterested.

If I had paid $30 I'd say that this place is good but for over twice that price it is ludicrously expensive.

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Best Pizzas I've tasted in Vancouver!
By infinitime of Vancouver (23 Reviews)
Submitted Thursday, November 12, 2009 - 12:12pm [Dine in]

This used to be Lombardo's. The food is quite good, and service has been consistently good. Of the half-a-dozen times I've been there, the staff was always courteous and the food was also consistent in quality. The only thing is that you should expect to wait for your order, as most of it is prepared fresh, including the wood oven baked pizzas. So if you are looking for a quick bite at lunch, this might not be the place.

Of all the times we've been there, they only messed up once, when their computer system crashed and lost our order. Given that they GAVE US OUR MEAL for FREE, I have little to complain about for that little mishap.

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Absolutely Delicious!
By italia986 of Vancouver (1 Review)
Submitted Thursday, August 13, 2009 - 9:17pm [Dine in]

Upon reading the first review, I was disturbed to see what the man had based his whole opinion on, and that's one bad waitress. It's a shame to get the odd waitress who isnt aware of customer service being one of the most important aspects of a restaurant, but even so, when you do think you should be getting compensated for waiting so long ask for a manager and i guarentee you will be looked after. Ive been to lombardos many times, the one on commercial and on smithe, and ive been to pacifico numerous times since they changed it. I was also curious as to what changes were made, and after having a lovely conversation with the floor manager at the time, i found out that Patti Lombardo (owner of lombardos and ex half-owner of lombardos downtown) no longer wanted to deal with owning a busy restaurant downtown and let the other 2 investors take full ownership. She also let them keep THE EXACT INGREDIENTS AND SUPPLIERS. In fact, the new owners switched out a lot of the cheap ingredients that Patti used and switched them out for more expensive, local, fresh ingredients. And just to let you know, after going there since they opened back in 07 or so, i can tell you they have the same staff working there minus Pattis daughters. I took my full Italian mother to Pacifico last week during the day for lunch and she said it was one of the best italian meals shes had in vancouver. So if you want amazing italian food for a VERY decent price in a wonderful setting then Pacifico is your place. And to the man who wrote the last review, this is common sense for most people when they dine at a restaurant, if the service is not to your satisfaction, ask for someone who can make it to your satisfaction! dont wait for them to offer you something for free and then upon recieveing nothing complain anonymously on the internet....I personally love what theyve done to the menu and every time ive been there its been fantastic food.

P.S. The Curried Muscles are AMAZING!

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Pacifico Pizza
By italuo of Vancouver (1 Review)
Submitted Friday, July 17, 2009 - 11:39pm [Dine in]

I went to Pacifico Pizza (formerly lombardo's) on smithe st. in vancouver with my girlfriend for our anniversary. We thought it was still lombardo's and upon arrival found out it was now pacifico. Before entering we asked the hostess if it was the same menu and same quality of food as lombardos, she replied that they added a few things but the food is exactly the same, and that it is the same kitchen staff as before. When we are finally seated at a very spacious 2 seater table and had to ask for a bigger table we begin looking over the menu. Everything looked the same, until i saw Cozzi al Curry, meaning mussels with a curry sauce. in an italian pizzeria? should have realised it at that point. I ordered the classic antipasto and my girlfriend got the garden salad. They arrived in good time and were of standard quality. We then proceeded to watch other couples arrive, eat there meals and leave. When we finally got a hold of our waitress she informed us that the kitchen had lost our ticket and are working on it now. So he continued to watch other people arrive, sit, order, eat and leave. When we finally got our pizza's over an hour later, it was nothing more than glorified pizza hut. I had the Proscutto and Ruccola pizza, and my girlfriend had the margarita. The cheese on both our pizzas literally tasted like something that you get from megabite, not to mention all the greese that was coming off of this high quality product. We both ate a couple slices and asked for the bill. When we got our bill ($66.00) we discussed that it would be rude to not tip, considering that the waitress would then lose money, but considering the fact that they did not even offer to comp a dessert or a salad or even a drink we decided to leave roughly a 10% tip, bringing the grand total to $73.00. Not only did we not recieve anything for having to wait, but we got attitude from the waitress for such a low tip, yet they did not even apoligize or say thank you for our patience. All in all, if your looking for a quality pizza and respectful serving staff this is not the place to go. If your looking for over priced pizza factory, then go right ahead. Stick to Lombardo's, Marcello's on commercial drive, or Domenico's on hastings.

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Delicious!
By annadee of Maple Ridge B.C. (19 Reviews)
Submitted Saturday, May 18, 2013 - 4:01pm [Dine in]

Went with friends on a weekday evening for dinner. We ordered two pizzas, the Prosciutto & Arugula and the Salsiccia, split between the four of us which was enough to fill us up. The pizza was delicious and the service was good. I honestly can't think of any negative comments to say... the price is fair, for downtown Vancouver restaurant prices, since usually pizza is split up between two or more people. Would definitely come here again if I were craving pizza while hanging out with friends downtown.

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Great every time!
By nothin-buta--review of West Vancouver (16 Reviews)
Submitted Monday, February 8, 2010 - 3:29pm [Dine in]

I have been to Pacifico about 3-4 times, and I have always been happy. My most recent visit was on Satruday for some pizza and calamari. This visit by far, was the best, for service and for pizza. My boyfriend and I shared the 4 in 1 pizza which was so tasty, tons of flavor and not super greasy. The calamari was tender, with a crispy deep fried batter. The service was flawless, attentive and professional. I will continue to go to Pacifico. I always enjoy it!

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Wonderful Time!
By waffles of Kits (5 Reviews)
Submitted Sunday, May 2, 2010 - 9:47am [Dine in]

My partner and I went to Pacifico this weekend for dinner. I have to say that I believe this to be the best service I have had in Vancouver in a long, long time. The server was genuine and happy. Refills on our soda's/h20 were and automatic, we never had to ask. She was always smiling and although it was really busy, our dirty plates never sat on the table for more than a minute. She was lovely.

The food was almost as good, we a had the four in one pizza, and calamari. My only complaint in that department was that I would like the calamari to have red onion....I know that is typical in greek restaurants, and I am aware that Pacifico is Italian..but still I like a little onion :) The pizza was tasty, with a thin crispy crust, and everything can out in a timely manner. All in all, I will return the next time I am downtown!

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had a good experience
By winterjet566 of Burnaby (2 Reviews)
Submitted Sunday, April 4, 2010 - 12:36pm [Dine in]

this is a really good Italian restaurant with a little urban twist. Compares to other Italian restaurants that promoting "portion size", "family style", or "authenticity", Pacifico is definitely a modern Italian restaurant that offers modern ambiance, right amount of portion size, delicious qualify dishes, five-star service, and of course, reasonable prices (at a location in the heart of downtown Vancouver, I consider the pricing is reasonable).

I ordered Gnocchi with seafood and roasted galic mushroom sauce (5 or 6 large prawns, 5 or 6 large scallops). the sauce was divine, and the Gnocchi was chewy and freshly made, so good..! my friend ordered veal tortellini with Italian sausage and tomato sauce, which was also delicious!

I love the size options (u can order a regular sized dish or with 4 or 5 dollars less for a smaller-sized).the only thing should be remembered next time is to remind the server if you would like the smaller-sized option. (the server doesn't ask if we would like the smaller-sized or regular-sized, so we both got the regular-sized). we both got the regular-sized pasta, but I think next time will order the smaller options cause we couldn't finish our plates. our server always came over refill water, checking food quality, and taking away finished dishes.

Overall, we had a good time at Pacifico Restaurant and will go back again.

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Best Pizza in Vancouver!
By LP555 of North Vancouver District (1 Review)
Submitted Wednesday, November 24, 2010 - 11:29am [Dine in]

I was overwhelmed with the food at Pacifico Pizzeria. The ambiance is European, with warm and rich color. The service was very good. The waitress was extremely relaxed and friendly and checked up on us many times during our dinner. We shared the calamari appetizer - it was cooked to perfection. And then we shared a four-cheese pizza and it was the best pizza I've ever had outside of Italy. The fresh spices and herbs that were used and the thin crust make this pizza the BEST in Vancouver! I highly recommend this restaurant.

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