Used to be a great deli for many years under different owners. Had the worst pastrami sandwich of my life. It was small & so salty I could barely finish it. Sort of self serve & asked for water which you needed to fight the salt but never got it. The sandwich was small & got cole slaw which was ok & it was $ 14.75. Never go back
I am a long time customer of Omnitsky, (over 15 years at least.)
It has always been a great place to enjoy a good quality shaved roast bed sandwich on rye. Service was always pleasant and a great place to chat with the employees or the owner about current events. Before they moved from the Cambie Street location I would give them 4-5 across the board.
Now the bad... As usual I ordered my heated roast beef on rye with dijon without even looking at the menu. My wife was not very hungry so she ordered a small potato salad for take out. When I got to the check out my $8-9 sandwich was now $13... OK I thought to myself Vancouver is getting more expensive to live in.. so I can swallow this 30-40% increase in price because the food is good. But when I looked in the bag the potato salad was not there, (at least I thought.)
As it turns out the thimble of potato salad that was INCLUDED on Cambie now was an extra $3.75! AND no kosher pickle was included anymore. When I brought this to the attention of the staff in the kitchen, (all new by the way,)... all they said rudely is "It's been that way as long as I have worked here." Now certainly I can't be the first person to complain about a 8-9$ sandwich going to almost $20 with tax, so I asked the man at the check out. He was not new to the store and confirmed that many are complaining. He said that it was because the new rent was so expensive. For this rating I have given the Service a 1 and continue to do so despite the fact that this man was sympathetic to my position... and I do so because the women in the kitchen were so rude and uncaring. (They made me feel cheap and like I was bothering them for asking about these changes.)
Before I left, I took the potato salad out of the bag and asked the people in line behind me if this looked like $3.75 worth of food? (The container is about the size of a toonie and maybe 3 cm high.) All of them said that it looked like it was about "$1 worth of food... maybe $1.50 on the outside"
I really like the owner and would like for him to respond to this and change some pricing. I realize that things will get more expensive over time but to raise the price 100% (if you include the potato salad,) and hire staff that are 10% as good as the old staff is a recipe for disaster.
I hope that this is not a trend that we will see in Vancouver restaurants... or our great culinary gems may be a victim of the the overall success of our City's popularity.
I've been to this address many times in the past when Kaplan's was here. The food was always very good, service and value for your money too.
The restaurant part has changed. The Ambiance is okay except for the overly bright lights hanging overhead. They could reduce the wattage and safe some money on the hydro bill. I ordered my standard sandwich and a drink taking note of a price hike for the sandwich. To 'supersize' it would have cost $14.95. What I failed to note is that their smoked meat isn't Montreal Style Smoked Meat. So I was a little disappointed in that. The meal came fairly quickly, delivered to my table (you now take a number on a stand to place on your table). I didn't find anything special about their smoked meat - just ordinary I'd say. But the sandwich was small, no slaw but they did throw in a pickle. It was on bread the size a ciabatta. I read the rest of their menu board and nearly choked on $12 for a hamburger and $16 for a double-burger. Maybe it came with lots of fries - who knows. So sorry, I won't go back. No Montreal Smoked meat. Small portion. Just not value for your money.