Notte's Bon Ton Pastry has been established since 1926, offering a wide range of top quality Pastries, Cakes, Desserts & Baked Goods.
The items in this establishment taste good but the service was absolutely horrible.
My wife called about the coffee cake and the person on the phone said they don't take holds but that if she came in the morning, she would be fine. When I arrived at 10am, they were sold out. The staff said that my wife should have reserved and when I mentioned that my wife called to place a hold, the staff said, "we just sold out, okay"!
Then I asked about other products and the staff mentioned the name of the item(s) but did not describe them. When I asked what they were, all I got was attitude.
I will never visit this place again and will tell all friends about this!
I have been enjoying cakes here for most of my life. My mum used to buy them for special occasions when I was a young girl and I continue the tradition for my own family.
I especially like the Diplomat cakes (their signature cake) and, at Christmas, I really enjoy their beautiful and intensely flavourful Yule Logs.
The bakery has bankers hours. They close Sunday and Monday and stat Holidays. They stay open only until 6:00 PM. If I need a cake for a Sunday or a stat Holiday, I purchase and pick up the day or two before. The buttercream icing is made from real butter and is rick and dense - the cakes stay fresh under this delicous icing for a day or two easily!!
The service is so so. I have had everything from dismal to good. I once went in to dine in at the tea shop area. The server was so miserable that I actually walked got up from the table with my young son and walked out without completing my order!! The service at the counter is much better, not outstanding or particularly warm, but acceptable.
In any event - the cakes. Ooooooooh the cakes. Yummmmmmmmmmm
I hadn't been there for quite a while, so when I did go, I was afraid they might have lowered their standards. I am happy to report they have not. Certain other bakeries I buy from have started to substitute oil-based products for real butter, probably thinking the customers won't notice. Believe me, we notice. The Bon Ton has the best, most buttery confections in the city. I congratulate them for putting taste first. No, I wouldn't go there every day, but when i want somehting special, this is the place.
We recently attended a function where the hostess served a favourite dessert, the Notte's Bon Ton "Diplomat" cake. It was terrible! The cake lacked some of the pastry layers and tasted bad, the cake layer was very average and the icing lacked its former buttery creaminess. For the very high price paid for this very cake, it should have been outstanding. There was unfinished cake on plates throughout the venue. We discretely threw ours in the garbage. It seemed not possible that this cake had come from the Bon Ton, so yesterday, we dropped by for coffee and cake. The service was slow, and the baked goods were mediocre and expensive. Our sample of Diplomat cake was similar to the one offered at the previous function. To check things out further, we ordered danish. They tasted a bit stale. Our guest did not finish hers.
It is sad to see such a wonderful business deteriorate. We have found cakes of great quality at Save On Foods at one third the price of the Bon Ton. Despite the high price, we never hesitated to make the long trip to the Bon Ton for the very best cake. No more.
Bon Ton, thanks for the memories, but we will not be back.
BT is right across the street from Churrolicious, but worlds away in terms of quality and variety. They have a wide array of cookies, candies, pastries and of course, cakes. The tearoom is an inviting oasis in the chaos of Kits.
While the shortbread and marzipan are awesome, I live for the cakes. My favourites include the asparagus (so-called because of the icing design on top, not the ingredients) and the lawyer, a mocha masterpiece.
The staff are helpful and very knowledgeable. Don't be afraid to ask questions!
The cakes are not cheap (the little ones are about $1.80 each) but they are worth it. I've had French bakery when I lived in Paris, and these are the equal of anything in la belle France.
I've been there twice & i've tried a number of cookies, pastries & cakes. and i think the best thing there is 1 cookie: the jam sandwich. the jam sandwich is buttery, a bit firm, & not too sweet. you can keep it for a few days. some of the macaroons are good, not all. I also found the Napoleon & custard quite good.
What I don't like about this place is their overuse of butter cream. The florentine has it, some of the cookies have it. And their butter cream is too hard & too rich. I tried a Vienna hoping I could get a taste of Sacher torte from Vienna, but it was so far from an Austrian cake. It was dry & i didn't finish it. Many of their cookies are hard; they're supposed to be. But because of that, there isn't much choice of cookies. The diplomat was a huge disappointment when everyone raved about it here. It was not crispy cuz when we cut into it the first time, it was so hard that the knife didn't come out. Same problem with the butter cream in that.
This place is a hit & a miss. I've thrown out or didn't want to eat atleast half the baked goods I bought from them. The stuff is not cheap too. Spent about $15 on baked goods each time, plus $15 for the diplomat.
We recently ordered two cakes from Bon Ton for a special occasion. We and our guests were both very disappointed in the quality of the cakes. The diplomat cake was definitely not as tasty as it used to be and the chocolate cake was so dry it was barely touched. We will not be ordering from this bakery again.
Took the kids over to Bon Tons and picked up a Diplomat cake with the powdered sugar and cherry topping (kids pick) and a couple dozen cookies. I've had the diplomat cake before and it's a nice wafer layered cake, not too sweet~ just right! The kids enjoyed it for their first time. They also noted it was not as sweet as the typical store bought cakes.
The cookies we picked up were standard fare - 7.80/doz. They also have fancier sweets.
The huge and nicely designed Easter eggs were out and plenty to choose from.
The store decor is a bit antiquated but who really cares-
not there for the looks nor am I eating in- it's a pastry store front!
Overall, great choice of tasty diplomat cakes.
I have fond memories of visiting Nottes Bon Ton when it was a cozy little Patisserie on Granville street with my grandma. We would take the bus down for tea and I would pick out something different each time, then we would purchase a few goodies to take home. I ache for those days, and while the ambiance is nothing like the magical place I once frequented on Granville street, the pastries, confections and cookies haven't changed a bit. The flavours still take me back 25 years to my childhood and even having travelled extensively, I haven't found a bakery that even compares to Nottes to this day. Make sure that when you leave with your cakes, cookies, pastries, or whatever you fancy, that you don't forget to also take home a package of their divine rum truffles. Absolutely mouth watering. Thanks for the memories Nottes, and thanks for continuing such a wonderful, high quality tradition.
Every time my inlaws visit from out of town, they buy patries from here. My husband said his grandmother used to take him and his brother to Bon Ton every Sunday (?) for tea/desert when they were young. And now it's becoming a tradition for our family to have their pastries when my inlaws visit us.
I don't mind at all.
Did I mention my husband was a pie guy?
Only time he'll eat more pastries than I do, okay maybe not.
I recently visited Bon Ton's after reading the glowing reviews to buy a birthday cake. I settled on the Chocolate Vienna, a hazelnut cake with hazelnut buttercream between sheets of chocolate cake. The cake was extremely dry and had a strange bland taste. The buttercream was buttery yes, but not very flavourful. The most flavourful part was the hazelNUT garnished on the top. Although this is the only product I've tried of theirs, this cake will not inspire me to return too quickly. Maybe it's just a matter of personal taste, but I think this place needs an update. If you compare the cakes here to the ones at Sweet Obessions, the cakes at bon ton are a lot smaller, there is less attention to detail, and are altogether not very polished. The service took a while as well and the girl I asked questions to gave short curt answers and wasn't much help. The place is also musty, old, and looks like it's ready for a renovation.
Yes, Bon Ton has perfect Wedding cakes. Pieces of Art work. Even the cut pieces for giving prewrapped pieces to go...THE BEST ever! Not plain fruit cake but decorated with icing and a silver ball. My Mom is the fussiest and this is her choice for bought items. She's been a customer since the beginng of time. Lots of fond memories.
Like Ratatouille, I just don't get this place...
I've given it three different tries and NOTHING at this place has impressed me.
My last visit, I tried a couple of recommended items, including the Canadian cheese and chocolate eclair. I'm pretty sure there was a short hair in one of my pastries YUCK.
This place is HEAVY on the cream and buttercream, everything is super sweet and sugary... maybe that's why the place is popular with the older crowd.
I've been to Paris a couple of times, and this doesn't even come close to comparing to any of the patisseries there (and trust me I've been to dozens of the best in the city).
Pair the disappointing small pastries with the price they charge... I swear I won't return.