New India offers buffet and menu service featuring East Indian cuisine.
I just visited Vancouver for the first time, and a friend of mine invited me to that restaurant. The food and ambiance was good but the service was probably one of the worst I've ever had. Their waiters and staff need to attend some kind of service training. It's unbelievable how they treat their customer. Very unfriendly and rude. I will never recommend this to anyone, and I will never go back to this restaurant again.
My boyfriend and I eat Indian food almost daily and go out quite a bit for it as well so on the 14th we thought we would try this place.
We walk in and the only person we see is a little girl (probably no older than 10) behind the bar... We wait for a few minutes and still see no one, so we decided to just walk down below and find our own table.
We saw a girl who worked there and asked if we could sit anywhere and she said "sure, whatever". We had never been here before so we weren't sure if there was some order to this so we waited thinking that someone would bring us water atleast and then we could ask. Finally after about 10 minutes or so the girl hurried by and luckily we were able to get her attention and told us to just "go up and get your food".
I agree with a review prior who mentioned other non-indian food being offered. There definitely wasn't 40 dishes either. There were things like jello, pasta salad, egg rolls, samosas?? I will say that I did actually like their butter chicken, but didn't care for the yoghurt curry, palak paneer or this dish with peas in (although my boyfriend did). The naan bread was quite oily and found that most food was not refilled efficiently, leaving a lot of people disappointed.
We saw the couple next to us attempt to ask for their bill several times and when they finally got the attention of a waiter he told them to get it at the front.
So, basically the food was OK but the service was probably some of the worst I've ever had.
I don't expect much from buffets, but there was a time when this restaurant offered a few interesting dishes. Sadly, those days have passed.
I went to the New India Buffet on Monday, March 19, 2008. I went in for lunch. Other than rice, I had yogurt curry, poneer and cauliflower. The cauliflower was very greesy. The poneer was more broth than cheese, and the yogurt curry, while tasty, didn't contain anything of substance. The pakora was quite dry, as if they had been made the day before and re-heated.
I honestly didn't want to complete the meal but for the 11.50 I was about to spend, I forced myself to eat it. I had a stomach ache almost immediately after. When I went to pay, the owner (presumably the owner) was on the phone, and did a fair job of ignoring me. After about 10 minutes of waiting I left and came back sometime later to pay. Thinking back now, I should have just left and not come back. He didn't seem too interested.
It's unfortunate that I feel the need to write this review because I used to enjoy going here but the past few times have been just gruesome. No one asks you if you want drinks. No one buses the tables. The items in the buffet are half Indian half Chinese and really, even those items aren't very good. I think for the price I would rather go a little further out into Richmond or even Main Street and find some good Indian fare.
Things I liked about it: (a) The view of the snow covered mountains, (b) the sweet spice tea, and (c) the Gulab Jamuns.
The things I didn't like about it: (a) The food - almost every dish is sub par - every curry pretty much tastes the same. The chili chicken was red on the outside and hard and yellow on the inside, which means they took some stale chicken dish and turned it into something new. (b) The old lady from the kitchen who started to toss/molest the rice with her bare hand (I am sure she had good intentions, but it was hard to watch). (c) The unshaved cashier who sat at the bar/counter as if he was sitting in his own living room. (d) The washroom (which was clean) that you have to climb a flight of stairs to get to.
There is always a certain level of tackiness associated with Indian restaurants of this price range, which I can overlook. However, the food was atrocious - which I cannot. Not going back.
In the interests of full rank and fair disclosure I have dined at this place prior to this most recent visit, but always with a 2 for 1 coupon, and on the very basis of value my expectations were always tempered and not particularily high.
Indeed these expectations were never disappointed in that the experience was at best marginally passable. This time though even if both meals were complimentary I would have paid too much for them.
As west as stated in a previous review there was zero meat in the method chicken, lamb, and beef selections. In fact these selections could better be characterized as soup.." and thin soup at that.
The vegetarian dishes were a little better if only because of their honesty as to their ingredients.
The service was non-existent or more fairy whatever service was provided was perfunctory and ungracious.
I would also confirm that the place does lack integrity as we were seated prior to dinner hour but charged dinner-rate.
In all I would never go back even if the meals were both provided at no cost. As a postscript it hard for me to attach any credibility to the few positive reviews that this place attracts.
And as a further postscript I am very forgiving with respect to my reviews....I can review a restaurant in a proper context including considering its value. That stated, I will never return to this place...it's that bad.
Let me start off by saying that the location and size of this restaurant are the strongest points for New India Buffet. Located right near a bustop on Broadway, it's convenient for easy access by bus/RAV. However, if you're craving exceptional Indian food, this is not the place to go. We went here on a Friday night and the place was very busy, with lots of university students. The lineup at the buffet was long and by the time you got to the curries, there was a LOT of sauce and very little meat left. This was especially true for everyone's favorite dish, butter chicken. There was also a shortage of naan all night long and when the tray arrived from the kitchen, it was immediately snapped up by a long line of people who were waiting. There are very few dessert options and this place does not have bowls! So, if you want any rice pudding, bring your water glass and scoop it into there. Otherwise, I noticed people putting runny rice pudding onto plates. For the weekend dinner cost, this place is not recommended. Perhaps it's a better value during lunchtime.
Tried out the restaurant last week for lunch and have to admit that I was attracted to trying it because of the price. Well, you do get what you pay for - in terms of quality of the food, the food wasn't too flavorful and not memorable in the least. You get enough variety to choose from that your tastebuds won't get offended long enough but once was enough.
The buffet offers salads, plenty of vegetarian dishes, mostly chicken dishes, desserts, fruits (!), juice, watered down chai and coffee. In general the food was passable.
Service was quick, courteous but nothing out of the ordinary. Very casual that I can't say it was as professional as I would've liked, but what do you expect for a dirt-cheap buffet?
Once was enough - no major complaints but would recommend Maurya just down the street or Saravaana Bhavan instead.
I had occasion to visit the New India Buffet today (Sunday, 24 February 2008) because I had a craving for butter chicken.
A table was offered by the window overlooking the patio, the downtown business district and the north shore mountains, quite delightful given that it was a lovely sunny afternoon.
The restaurant brags 40 different menu items, however a good sprinkling were not of east indian origin............about 1/2 were jellos, salads, other western desserts and fruit.
The butter chicken is nothing to write home to mother about and the chicken was all but non-existent.
In general terms the buffet offering was not consistent with other East Indian buffets within metro Vancouver.
After waiting for some time for our check, I attended the female at the bar who appeared more intent in amusing her daughter than tending to business.
It is very unlikely that I will re-visit this establishment anytime soon.
First off, I get the feeling this Indian Buffet is not run by people of East Indian heritage: I never saw a single Indian person working there and secondly, the music they have playing is not exactly authentic. It's clean and inexpensive and the service is OK(but outstanding, compared to a lot of other Indian restaurants). The butter chicken (which is the benchmark for me of how I rate Indian restaurants) is mediocre: very mild, not nearly enough spice, but it has some interesting subtle flavours to it. The rest of the stuff is pretty good, but again, a little bland. I like that they offer free juice and chai. It's a good place to grab a casual bite for lunch.
I've been to this restaurant five times now to get the $5 lunch box. It's butter chicken on rice with your choice of potato and cauliflower,chick peas, lentils and a couple of other choices.
You also get two pieces of naan bread and veggies. This is a very popular lunch special as there were eight people there when I ordered. the service was fast and friendly and they offer you an ice water whilst you wait.
The lunch special starts at 11:30 and last I think for a couple of house.
The chicken is not that spicy(hot) and they use to give more of it six months ago. And they also gave more of every thing else. But they value is still there.
I will be going back there for the box lunch when I'm in the area.
It's winter and you want to take your special someone out for a romantic Indian buffet. Where would you go that has the most variety of food, good tasting curry ,and great view of the heart of Vancouver? New India.
As soon as you walk into the building, you can smell the spice. At winter time, they have their famous lamb curry. However, their buffet is still a little expansive. Their customer service is infamous across the city.
A place to go for an Indian buffet. Lots of choice for a decent price. Great city view. Fresh salads. Best to go after 5:30 at times--occassionally lunch food hasn't been replenished until then, and pickings are soggy and sparse.
So we went here on a groupon for 50% off for two. At that price, it was worth it. At the normal price? forget it! go to maurya india a few blocks closer to main st for a much better quality of food.
So first off, the view is amazing. You can see across false creek to all the lit up towers and it does look magical. The waiters were very attentive and there were many of them. Some buffets cheap out on the wait staff but that was clearly not the case here. However when it came to the food, my feelings were mixed. I did not have any dish that I thoroughly enjoyed, or was made in a way that was unique. All dishes had a similar peppery spice to them. I heard other tables complaining about the spice, however I like it spicy and didnt find it too hot. My wifes opinion of buffets, if they have tonnes of jello, they are trying to save money. This buffet had three different types. This opinion held true to the main dishes. All paneer dishes were very light on paneer, same with the meet dishes being light on the meat. The goat curry was good, however was all bones!! very hard to find any meat unless you were the first one to the buffet after it was restocked. The butter chicken tasted watered down and runny, the palak paneer was way over puureed. I almost wonder if they used powdered spinach. One nice thing I thought, buffet naan!! which is sometimes hard to find. However I was then disappointed by rock hard, pita-esque not naans. Not sure what else to call them.
It seemed like the owner was trying to cut costs. Lots of jello, potatoes rice, not much meat or cheese. The butter chicken was full of meat, but the sauce made it kinda of so-so. Beer was affordable at $4 a pint for some nice ones like sapporro.
Its just your run of the mill downtown buffet place. Nothing special. It did make me personally feel full till noon the next day. Not sure if that is good or bad, as usually buffet doesnt do that. I almost felt too full and my wife felt sick for a day, but she is more sensitive than I.
Bottom line, lots of sauces, cheap on anything that costs money, but they did have pretty much all the popular dishes represented. They could do a lot more with what they have (especially at a regular price of 15+ dollars), a nice looking restaurant, nice location and nice view. If you are looking for good indian food though, pick Maurya instead for their lunch buffet @ 13.95. If I wasnt paying half price already for this new india I would have been really disappointed to pay 40 bucks for at best, mediocre food.
While the food isn't exactly the best Indian cuisine in town, it isn't really bad for the price - and you get a lovely view to boot - especially if it's a nice day or evening, and you can sit out on the spacious patio. The buffet features a good variety of salad-y things, which I usually bypass in favour of the stuff I came to eat (Indian food!) You can have potato salad, coleslaw, jell-o, etc., but I don't want to fill up on that! Keep going, and you'll find naan, chapati, and various curry dishes of both vegetable and meat varieties. Mutter paneer, of course, and sweet rice. The butter chicken (one of my favourite dishes) is just OK; it tastes like it was made with canned tomato soup. It's not horrible, but it just doesn't hold a candle to the butter chicken available at some pricier joints. The curried lamb is good. This is a good place for large parties, as we noticed a few weeks ago when we were seated next to a very big group of people. And if the spice is too much for you, they'll leave a pitcher of water on the table for your quenching pleasure!
I went in for the lunch box special which is $5.95 + tax. It includes butter chicken, veggie dish, naan, rice and salad. I told the person working there that I would like the lunch box special with no rice and extra naan. Also, I ordered the raita on the side. When I received the 'lunch box' I realized that the raita was missing, I informed the waiter and he said he forgot. He then brought me the raita and I was on my way home. When I opened the lunch box at home it was filled with an inedible, oily gruel consisting of 3 pieces of paneer mixed with peas. I came to realize that the butter chicken was missing completely from both of our boxes. I called New India (the owner picked up) and was blaming us for confusing his waiter. After a long argument where the finger was being pointed at us he offered to give me a credit. However, my friend who also did not get the butter chicken was not able to get the credit as the owner said "I gave your friend the credit, I don't know about you" I began to tell the owner as a paying customer I am entitled to a credit, however he continued to blame us. I will never go back to this restaurant again and I suggest that no one ever does as it has poor customer service and inadequate food.
Good AYCE, in a large space, and talked up by a couple of friends. Went there with spouse and a friend to try it out. The service is OK, but the Hispanic waiter is more of a bouncer to mind the beer bellies, for whom everyone is a "badi" - ready buddy. Efficient, but not polite. The young Oriental waitress is very eager to help. I hope they have more wait staff for busier times - we went on a Tuesday evening, and the place hardly had five-six other tables occupied the whole time we were there.
The less said about the owner the better - he has no qualms about being the only buffet place I know of that slaps on a forced gratuity, especially if an Entertainment Book coupon is used, and he is not the kind of guy you want to try and reason with. The customer definitely does not come first here, and I think the Entertainment Book people should run a check on participants' billing policies and customer-friendliness, just so that crooks like this one are left out of the book going forward.
The food is OK - nothing worth writing home about - there are better, and cheaper buffets right in downtown Vancouver, as well as in other parts of the metro area, that serve much more appetising food. Some of the dishes were excessively oily.
Will not go there again, even with another coupon/promotion going on.
Discovered this place a few years back. Great view of downtown. Its a big restaurant so never a wait in line. We've only gone there for the buffet. Service is ok, but not great as others have noted. Mind you, with buffet style you're pretty much on your own, but they can sometimes forget to come by and refresh your drinks.
The buffet selection is decent with all the popular Indian dishes such as Butter chicken, Tandoori Chicken, Kaali Daal (black lentils), Naan (leavened Indian flatbread) etc..In addition the buffet includes the salad bar, and deserts (jello, rice pudding, fruit etc)
Pricing has gone up abit over the last couple years. I think the buffet is close to $20/person with tip included..which I guess isn't bad considering.
Free parking underground after 6pm which is an added bonus as street parking can be hard to find on busy nights in the city.
$11.95 for lunch, and an entertainment coupon prompted us to try out the Buffet. It's in a busy location, with good window tables, and the restaurant looks inviting. We were seated promptly, and a jug of water was put on the table. The food was pretty good, butter chicken, chicken curry, a beef dish that didn't look too appetising, so we gave that a miss, samosas, chickpeas, lentils and a soy curry, plus a good variety of salads and sweets. Not outstanding by any means, but filling, and there was something there to please everyone's taste. There really isn't any service, you help yourself to food, and go up to the bar to get your bill and pay. There were a couple of annoying things though - The restaurant doesn't stamp your parking voucher from the underground parkade so that was another $6.00, and they automatically add a 10% tip to your bill if you use the coupon. Now, I don't mind tipping for good service, but to be forced to tip for no service really soured the experience. Restaurants take note - if you don't like it when customers use the Entertainment coupon, Don't advertise in the book!!!! Would we go back? Probably not.
my husband and i went to the new india buffet on victoria day and we were very very happy the service is great, very energetic, and made you fell important, the food not spice at all taste and hot i really like the salads and the butter chicken i really recomend this place if you are hungry looking for good food, in a nice place with a short bullet.........
Never again would I go to this restaurant. There was a boil water alert the week that I went. They didn't want to boild any for me.
The food was all too spicy and greasy. It didn't really taste like everything. Every food item was mushy. For what you get the price was too high. There wasn't much of a selection of food item.
I'm surprised this restaurant is around.