New India offers buffet and menu service featuring East Indian cuisine.
We were on a mission to find a good indian buffet restaurant. An indian friend recommended this place so I had high expecations on my mind. I've eaten lots of indian food but I'm no expert. But I do know what's good and what's not.
This place was a little tricky to find, nestled inside a plaza. You will have to go inside the plaza, it's not on the outside where you can see them from Broadway. I must say, the restaurant is gorgeously decorated. The view is breaktaking if you sit further in on the booths. You could see the downtown bulidings/lights and BC Place. As for food, there were so many varieties that make me very excited. I'm so used to small indian buffet selections. They have salads, veggies and jello. For entre, there was at least 6 different curries, pakora, samosa, spring roll, curry veggies, lentils, etc. For indian dessert, they had sweet rice and gulab jamun. A reviewer was raving about their gulab jamun and I was kind of wondering what's the big deal until I tried one myself. It was a little bit chewy (like cheese consistency) and lightly sweetened. Ok, so I tried almost everything but lamb curry. I really appreciate how there are so many choices of food but I think they are lacking a little quality. Everythings tasted just ok, not phenomenal or memorable. I was abit disappointed with butter chicken because I LOVE butter chicken. The sauce tasted like neither butter nor tomato-y. The naan bread was flat and abit dry. But their jasmine rice was very fragrant and nice.
If you like chai tea, they're additional cost but refills are free.
Weekend prices for buffet dinner is $16.95pp. Not a good deal for me since I don't eat that much and they're not flavor worthy.
Service was average; they're always around to clear plates. Also I noticed that they're quite strict with health and sanitary regulations which is great.
I went in for the lunch box special which is $5.95 + tax. It includes butter chicken, veggie dish, naan, rice and salad. I told the person working there that I would like the lunch box special with no rice and extra naan. Also, I ordered the raita on the side. When I received the 'lunch box' I realized that the raita was missing, I informed the waiter and he said he forgot. He then brought me the raita and I was on my way home. When I opened the lunch box at home it was filled with an inedible, oily gruel consisting of 3 pieces of paneer mixed with peas. I came to realize that the butter chicken was missing completely from both of our boxes. I called New India (the owner picked up) and was blaming us for confusing his waiter. After a long argument where the finger was being pointed at us he offered to give me a credit. However, my friend who also did not get the butter chicken was not able to get the credit as the owner said "I gave your friend the credit, I don't know about you" I began to tell the owner as a paying customer I am entitled to a credit, however he continued to blame us. I will never go back to this restaurant again and I suggest that no one ever does as it has poor customer service and inadequate food.
Food: there are 40 diff't food selection if you include the chutneys, fruit, jello etc. overall the food selection and taste was good. i enjoy that i can have salad and fruit to balance out the meal. they had this egg curry which we thought was unique. i didnt find the naan greasy as some reviewers had posted, but i do agree it's a little burnt. my b/f didnt particularly enjoy the chili chicken as he thought the taste was a bit off...either not marinated enough or frozen for too long... some dishes ran low for a bit and was not refilled until the end of our meal.
Service: for the most part it really is self serve, but the waiter greeted and seated us promptly. he was attentive, filling our water jug, clearing away our plates and checking up on us at least 3X during our seated period. you do have to pay upfront (we learned this by reading reviews and watching the other patrons)
Value: dinner was $14.95 and we used our entertainment book coupon saving $11. i think dinner buffet on broadway for this price is good value. we left stuffed!
Ambiance: spacious and clean. very casual feel. TVs in various areas. there were a few larger tables which they can accommodate due to their large seating area.
Overall: i thought this place was pretty solid. as others have mentioned, the lunch is prob the best deal since it's pretty much the same selection at the lunch price.
First of all, they raised their prices for dinner buffet, which is why I gave them a 2 for value. Although I understand that it isn't easy to make money off buffets, my indian friend says indian food is cheap to make (especially veg curries). Their website says it's $13.95 for dinner, but my total for 2 came to $35 (no drinks).
I admit, some curries were very tasty, but the fav butter chicken was not your normal chicken breast chunks in butter curry. Instead, I can only assume, they used their left-over tandoori chicken as the meat was red in color.
I had 1 1/2 small plates of food and was literally stuffed until midnight - uncomfortably stuffed. Yes, my fault for eating until I was that full, but thinking back, it wasn't that much food. Not sure what it was.
However, I did like that fact that they had a wide selection and they also offered fruits as an option. Maybe that's their trick to meet the advertised 40-item buffet menu.
Service was pretty non-existent. They sat us and basically left us alone. We bussed our own dishes and even walked up our to get our bill.
Five of us went to the New India Buffet for lunch and found ourselves a nice table with a view....this place is larger than you think but the meal was somewhat disappointing. The problem with buffets is the food sits in a steam table and either becomes lukewarm because it is there too long or it takes too much time to go down the line and get back to your table. There is a good variety at this buffet but most of the food was mediocre......I would prefer higher quality with fewer items. The Chai tea had a nice flavour and there was a good selection of chutneys. There was no service to speak of, you helped yourself to tea/water and cleaned your own table. All this place needs is a good manager to sort out the problems and it would do a whole lot better.
In the interests of full rank and fair disclosure I have dined at this place prior to this most recent visit, but always with a 2 for 1 coupon, and on the very basis of value my expectations were always tempered and not particularily high.
Indeed these expectations were never disappointed in that the experience was at best marginally passable. This time though even if both meals were complimentary I would have paid too much for them.
As west as stated in a previous review there was zero meat in the method chicken, lamb, and beef selections. In fact these selections could better be characterized as soup.." and thin soup at that.
The vegetarian dishes were a little better if only because of their honesty as to their ingredients.
The service was non-existent or more fairy whatever service was provided was perfunctory and ungracious.
I would also confirm that the place does lack integrity as we were seated prior to dinner hour but charged dinner-rate.
In all I would never go back even if the meals were both provided at no cost. As a postscript it hard for me to attach any credibility to the few positive reviews that this place attracts.
And as a further postscript I am very forgiving with respect to my reviews....I can review a restaurant in a proper context including considering its value. That stated, I will never return to this place...it's that bad.
Let me start off by saying that the location and size of this restaurant are the strongest points for New India Buffet. Located right near a bustop on Broadway, it's convenient for easy access by bus/RAV. However, if you're craving exceptional Indian food, this is not the place to go. We went here on a Friday night and the place was very busy, with lots of university students. The lineup at the buffet was long and by the time you got to the curries, there was a LOT of sauce and very little meat left. This was especially true for everyone's favorite dish, butter chicken. There was also a shortage of naan all night long and when the tray arrived from the kitchen, it was immediately snapped up by a long line of people who were waiting. There are very few dessert options and this place does not have bowls! So, if you want any rice pudding, bring your water glass and scoop it into there. Otherwise, I noticed people putting runny rice pudding onto plates. For the weekend dinner cost, this place is not recommended. Perhaps it's a better value during lunchtime.
Came for a going-away dinner for a friend (it was his favorite pig-out place).
The food is pretty good for a buffet, but not remarkable. The naan and the butter chicken are solid, the lamb curry, curried vegetables and chili chicken are okay.
The room is clean and bright, and service is pretty much as you'd expect from a buffet (self serve, with bussers coming by to pick up your dirty plates).
Went there for the dinner, looks like buffet only. $15 now.
Told "no water". What??? Excuse was the turbid water lately. Huh. Didn't seem to stop the other places we went to that week. Even if true, they had the gall to charge $2.75 for cheapy bottled water. Service...uh...not that friendly, but not rude either.
Food, most of it was okay actually. For a buffet. But not for an Indian buffet at $15. Decent food, not good value for sure. Selection isn't that amazing, since about half of it is a kind of salad bar + jello and stuff which is not even Indian.
They didn't even have cups/bowls for any of the watery stuff. Not sure where the cutlery went, especially the small dessert stuff. (Look, you just can't eat goopy rice pudding with your hands). They had some apples, oranges for fruit, some of the oranges were mouldy already.
Restaurant is actually okay clean, that's about the best I can say. There are much better Indian places to go. Wouldn't go back.
Located on the corner of Oak and Broadway,in the stripmall.
First off,did I say how clean it was?
Very clean. Nice to see.
And for 16 dollars for the dinner buffet, a hell of a deal.Over 40 dishes to try. I tried it all,and loved it.
came to 38 bucks for 2 people with a drink,so that seemed right to me.
I didnt find anythjing overly spicy,but lets keep in mind,it is an indian restaurant,and what do they use in indian food people? Thats right,SPICES.
On a whole,well worth it,and I would reccomend it highly.
PS Servers are very attentive,and quick.
Tried this place for the first time and am unlikely to go back.
Butter chicken was so so; other dishes were better but nothing was warm! Pity as there was big selection, including several salads, and fresh fruit, complimentary chai and a view from the window tables. Water left at table, so not too much service is needed but the servers were there to clear the plates etc. they really need to check the warmers though.
Oh, and parking if $4 per hr. during the day; free evenings and weekends but a rip if you go for a weekday lunch.
I went there on a Friday night at around 6pm. The restaurant was tidy, there was always someone removing plates and tending to the buffet. I can't complain about the ambiance, but there was nothing special about it.
I sampled a number of different things from the buffet. The butter chicken was the best, it went nicely with the papadum. The rest went downhill from there. The matar paneer was ok. The yogurt curry had a burnt taste while the spinach didn't have a taste. The naan was a little dense and dried out. The vegtable pakora was formed in little, dense golf sized balls. They committed a crime against samosas by wrapping the filling in springroll wrapper. They tasted like greasy springroll.
For dessert, you could choose from 3 varieties of jell-o (which all tasted the same), rice pudding, and a runny yogurt. I was underwhelmed. My boyfriend discovered what appeared to be a curly nosehair in a cube of orange jell-o. We don't know what it was, but there it was, suspended for all to see in its jiggling orange glory.
We used an entertainment book coupon which incorrectly states, "Buy one dinner entree, get one free (with a value of $11)". The host stated that in fact the coupon was for $11 off. So we ended up paying about $13 each. Not worth it. Certainly not worth the $16.95 each it would have cost us for a regularly priced Friday night. Ouch!
I won't be returning, there is better Indian food to be had in Vancouver.
We had an entertainment coupon for this place. For 2 people, it still came out to almost $30!
Location is nice. That's about it. We got there around 5pm on a Friday and it was quite empty. The service is terrible and the food is worse.
There is hardly any meat in the butter chicken or other meat dishes. Obviously at a buffet, you'll just dig out the meat and leave the sauce, and this is because this company is so cheap in trying to minimize how much meat they put out.
The variety is poor - everything is in butter sauce or some other super oily and disgusting looking dishes. The naan was cold. There are NO BOWLS!!! Considering most dishes have a lot of sauce including the dessert, how are we supposed to take it in a plate? What if I want to eat with naan? It should be in a bowl.
I asked the server/cashier guy there about it and he proudly exclaimed that in the many years they've been there, they've never put bowls out. I don't understand why that'd be something to brag about...
If you want Indian food, go to a regular restaurant and pay on the menu rather than going to this horrible place.
Here's the kicker - when we got there for dinner, the cook from the back started scraping the dried sauce off the sides of the pots/curry-holders at the buffet station. It was so annoying! I wanted to get my food and had to wait for this guy to scrape all that gunk... serious??
I'd never go back there, and it's no wonder that people only go there because of the coupon and the enticement of a buffet. This place sucks and overpriced.
I dined at this restaurant on a Wednesday afternoon. It is well located on West Broadway and has a great view of the Vancouver skyline to the north.
The food selections were varied and included a number of both meat and vegetable dishes. I found the latter much better than the former which lacked spiciness and taste. The vegetarian dishes included a wonderful cole slaw, an excellent kachumber salad, tasty potato salad which was seasoned just right and a purely delightful tomato and onion salad. The naan bread was also very good.
There were also two tasty drinks available: peach nectar and mango lemonade. Both were lovely.
Overall, I enjoyed this buffet and partook mainly of the vegetable offerings. If you keep that factor in mind and opt less for the butter chicken and other meat dishes, you will enjoy it, too!
I might add, in closing, the price was very reasonable.
The food here is pretty good, considering it is All You Can Eat for less than $10. I do not see why the other reviewers say this place is terrible. This place is very casual, and lets you choose where to sit, and best of all, choose what you want to eat! They have excellent curry, and probably the best selection you will come across in Vancouver. I would definitely come back.
We bought a coupon from Swarmjam $20 for $40 value. No where in the coupon says that it's only valid for 1 buffet price. 4 of us went and had buffet and expected the total bill to be 4 buffet price less the $40. However they ended up charging us 2 full buffet price and told us that the coupon which is $40 can only be used towards 1 free buffet. Their buffet price was $16.95 which means they only deducted $33.90 when the total value was $40. We disputed it and said it's not in the terms and conditions of the coupon and said we'd complain to swarmjam. They said they don't care and we can go complain all we want. We ended up paying over $60 for 4 people buffet.
Honestly the buffet is the worst I've even had in any Indian restaurant. The selection is few and the dinner menu is exactly the same as lunch menu (so why are we paying $16.95 for $12.95 menu)? Even worse, they've cut out free juice and chai tea and you have to pay extra to get anything to drink. The curries are bad and the tandoori chicken was the worst ever! It's worth about $8 at most and charging $16.95 per person is insane.
I'll never go back to the restaurant again because of their poor food quality, poor service and most of all dishonesty. I'd not recommend anyone to go there unless you want your happy evening to turn into a disaster.
We purchased $19 for $40 credit from Wagjag to use in the New India Buffet and Restaurant. The restaurant wouldn't accept our coupon saying that it was only good for buffet even though we spent $15 each on the dinner items (total $75 for five people). No way on the coupon did it say anything about that but they insisted that was the case. So we paid the full amount and on return home, we went online to check and the term was the coupon was not valid for alcoholic drinks only (which we didn't order at all). So they lied.
It is now apparent the New India restaurant just wanted to use the promotion offered by Wagjag and other companies for free advertising, but they will not honor the coupons that their customers have already paid for online. So I called up Wagjag and asked for a refund and I was advised they will refund my money once they ascertained the coupon hasn't been redeemed. Fair enough.
New India restaurant's menu stipulates a minimum of $15 for each person (if not taking the buffet) and the dishes are very small compared to other Indian restaurants. There are many Indian restaurants that offer good food, good value and honest business. Mezbaan on Kingsway is my favorite.
I went there for lunch and thought the food was great for the price. There was a nice variety of curries and also salad and a very tasty desert. Also, the drinks were included with the meal, including a very tasty spiced tea. The restaurant, including the restrooms (which is always a sign for me of overall cleansliness) were perfectly clean and the view of downtown was just beautiful. Service was great. I have nothing to complain about and I definately will come back. Don't know what those bad reviews are about...
Lunchtime buffet is good value ($12) dinnertime ($~16) Go for lunch instead, they have a "promotional" spiced tea at that time. Only differences I saw in their dinner buffet was that they replaced the chili chicken with tandoori chicken (both are just okay) What's impressive about this restaurant/buffet, is the ambiance, very spacious, roomy and has a great view. (outside sitting area too) Mango lassis are overpriced and nothing special;no spices or anything ($4 for small glass). Buffet selection is excellent, there really are over 40 items to choose from. Starting from the appetizers, there are a lot of cold salads to choose from, chutneys and yogurt. The cold salads are actually pretty good for an india buffet. The naan is alright, it's usually burned but at least it's thin and chewy. I love the meat in the curries, the chicken is tender and not overcooked, the lamb is succulent and tasty. The "samosas" or tiny triangular spring rolls are fresh and really crispy and not as oily as you'd expect. Yogurt curry, butter chicken, saag paneer are really good. My favourite dish is the gulab jamun (dessert balls), there is so many but they are always so fresh. Rich and creamy!
Things I liked about it: (a) The view of the snow covered mountains, (b) the sweet spice tea, and (c) the Gulab Jamuns.
The things I didn't like about it: (a) The food - almost every dish is sub par - every curry pretty much tastes the same. The chili chicken was red on the outside and hard and yellow on the inside, which means they took some stale chicken dish and turned it into something new. (b) The old lady from the kitchen who started to toss/molest the rice with her bare hand (I am sure she had good intentions, but it was hard to watch). (c) The unshaved cashier who sat at the bar/counter as if he was sitting in his own living room. (d) The washroom (which was clean) that you have to climb a flight of stairs to get to.
There is always a certain level of tackiness associated with Indian restaurants of this price range, which I can overlook. However, the food was atrocious - which I cannot. Not going back.