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The Naam is a vegetarian restaurant located in the heart of Vancouver’s Kitsilano district. It is the city’s oldest natural foods restaurant, with over 30 years of cooking tradition.
We used to go to The Naam a long time ago. In fact, we were not even vegetarian but the food was pretty good. The service however was not always so great. Fast forward to 2012 and we are currently no eating any meat or dairy so there are not as many restaurants to choose from that offer more than one thing. So we decided to go The Naam yesterday for an early dinner. Wowow!!!! so glad that we did. The food was it's usual good food. In fact, The sesame fries and miso gravy was better than I remember and the naam bread with veggie buter...yum yum yum!! We also had the Naam salad and the Thai noodles. The noodles were maybe a bit overloaded with tofu but I am sure tofu lovers would not complain. Next time I would just ask for no tofu.
But the best part of the dinner was the nice friendly service. Thanks Michael for helping to break the bad reputation that The Naam has for less than good service. Michael was friendly, efficient and really made sure that everyone in our section was happy and had everything that they needed. He was workin' his butt off :-)
Will definitely be frequenting The Naam once again. Cheers!!!!
I like the food but can't tolerate the setting. The servers are careless and can be rude and the whole restaurant feels grimy. The dragon bowl is delicious, but being inside this dirty restaurant makes me uncomfortable. If the front of the house is so run down and grungy, I'm worried about how clean the kitchen is and if the food served is not contaminated with something.
I've long wanted to visit Naam and last night, finally got my chance. The food was superb with each portion accommodating the next. The inside is comforting and not ostentatious in any way. And the experience was made perfect by manager dropping by to say hello and ask me and wife how everything tastes. I really enjoy the proprietor of a restaurant visiting his guests. It shows that they care about the experience and that they work hard to ensure a positive one. My wif enjoyed it and was calmer afterwards.
Ill be back without question.
Went for a weekday breakfast with my kid. Apple juice was good, non filtered and the coffee could have been worse.
Homefries were good but not spectacular. Toast was weird. You only get one piece with an order and it has weird caraway seeds or something nasty in it. There is only one kind of toast. And the jam was TERRIBLE had a weird background flavour.
Breakfast burrito was very good and not totally covered in 2 inches of cheese like some places do when they have poor quality.
The food here is good, we had no waits, servers were excellent and superfriendly and the food came in good time.
The only thing is they should know that being good and veggie, food doesn't have to have odd flavours like the toast and jam. Just make them great adn normal.
I thought it was ridiculous that they charge 15% to reserve seats, but I did so anyway, knowing the long lineups.
Food: I had The Naam Dragon Bowl, which was really delicious, but I thought it was overpriced for the ingredients given. Everything's vegetarian, everything should be a lot cheaper. Also, my friend ordered a juice, which was about 3$, and it was SUCH a pitiful size. I could finish it in one gulp.
Service: Slow.
Ambiance: Really old, I think they need to renovate it a bit. Not clean either, being a restaurant that opens for 24 hours.
On my second time there, I went there at 11am intending to eat lunch, but they don't serve lunch till 1pm! Ridiculous. I left.
I don't care how good the food can be but if the service is awful then I can not enjoy the meal. Came here w/ a girlfriend and we were quite excited about the place cuz it's quite popular. When we arrived, it was a total disappointment. The service was slower than a turtle and a lot of times we felt invisible. I ordered the miso soup but it tasted like soya sauce. I also ordered this soy milkshake but the glass was so small that I almost burst out laughing. And the taste was diluted. Overal, it was a terrible experience. I saw other people ordering these huge salads and it looked appetizing but I guess that's all they're famous for.
If it's still a 24hr establishment. They're a tad on the "cozy" side with the tiny place filled up with tables. And then the crowd that frequents there and the wait. Nice vegetarian variety, a bit slow on service and serving. A little on the noisy side even without the live music. But not many vegetarian and vegan places out there with nice aromatic herbal teas to choose from.
I've been going to the Naam for years and the food is consistently good. The fries and miso gravy are super tasty, and the Naam salad is always a treat. It should be noted that if you're looking to order takeaway, it is highly likely that your order will not be taken if the restaurant is too busy. Also, if you're dining in, the wait times can be quite long.
Especially when I'm hungry, seeing that big, beautiful tempeh burger arrive alongside a heaping salad with good dressing and sesame fries is such a rush, and it does not disappoint. On the other hand, stay away from their veggie steak. Great idea, but guys, you gotta find another recipe. Desserts taste as good as they look, so I just get the same thing every time + dessert, and I'm happy. The place is very easy-going. I think those who are complaining on this site about the service should not expect a hop-to-it mentality here, and just relax.
I had their dragon bowl, it tasted good. so many layers of veggies, but wish it was kinda divided properly and not all slapped in a bowl. Ive been to the naam serveral times, and it always had they same thing on there.
they realy need to upgrade their menu, it's always been the same thing they served over and over.
I really wish there were more varitey and newness to it.. time to catch up witht the times.. why cant vegantarian food be cool anymore?
Went for lunch on a Friday as part of a party of four adults, one toddler, and one baby. One of these adults had been here 10 years prior, and remembered it as a great place. First impression - not so hot - it was crowded, small, and we were not able to wait inside the restaurant as the fire marshall had recently been to visit and they had been told that waiting patrons were not allowed to block the entryway anymore. Fair enough. We had to wait roughly 15 minutes, and the hostess kept checking on us, was very apologetic and seemed determined from the get go to make us happy. Eventually we were seated - in a nice quiet corner that was a partial booth - next to the washroom but actually perfect for the kids. Our server was incredibly nice and brought a full colouring book and crayons for my toddler, and an assortment of (safe) cutlery and small tableware to occupy the baby. The food was very good - I ordered the Naam Burger and was very pleased with it. Very unique texture and incredible flavour. I ordered the Pita Cheese Pizza for my toddler and she ate the entire thing. All in all we had a great lunch and a great experience. I would most definitely go back.
TERRIBLE. I went there for a birthday meal and everything was awful. The door was open in the middle of winter, I was freezing, the people waiting in line were inside the front of the restaurant and literally standing over top of our table, we waited FOREVERfor the appies and then they brought it out the same time as the main course, and then it was too much food, so we had it wrapped up and they didn't even include the hummus we specifically ordered! The dragon bowl was a strange mishmesh of food and the veggie burger was dry. BOOO!!
I have been here a few times and am never disappointed. I have tried the Pad Thai and the veggie burger and they're delish. I usually do not order ethnic foods outside of ethnic restaurants but was just craving some noodles. Huge portions, great price. We went early (4:30pm) to avoid the line ups.
Can't wait to return!
Although in past years this restaurant has been a favourite of mine, lately it has opted for sloppy, uncaring staff who look right past you. I never got a chance to order the last 2 times of trying to eat here because it took 10 minutes just to get a menu and after another 10 without any employee coming around, I decided to bail and never set foot in there again. The concept is good but with wait staff who couldn't care less, why would anyone patronize this place?
Went to the naam very later (around 3) for food.. obviously no one was there so seated quickly.
Nachos were pretty good but the cheese was a bit too dry in my opinion. The quesadillas were good, and the tea was warm. However, seeing that these were all vegetarian, I thought it was pretty yummy, even for people who would like meat.
Really nothing much to say about the service, just average. I would have wanted to try out their sesame fries, or their soy shakes but didnt have the chance.
Ambience was very warm, but it was a jumbo mumbo of all kinds of posters and paraphernalia.
Really an average restaurant in my opinion, good for late night vegetarian food. Would like to visit during the evenings to see if it is better.
First of all, my friends and I waited at the door for at least 10 minutes before anyone acknowledged us. Then, when someone finally came by, we asked if we could get the booth. The server walks away and never comes back!!! When we do get seated, the server was in a horrible mood and we were almost scared to ask her anything. The food was quite good, but the service completed turned me off.
My boyfriend is vegetarian, and everyone and their brother told us to go to Naam. The food was so dissapointing, very healthy but just too "granola" for us. We ordered 4 things, and the taste of ginger pervaded everything. I like ginger, but not in EVERY BITE of EVERY DISH I eat. I think the place is severly overrated and haven't been back since.
I have eaten here many times and enjoyed it. Unfortunately, my latest experience has left me so disappointed that I don't think I'll be back, at least not for a while. We went to the Naam for Sunday brunch. The restaurant was full, as it always is on the weekend. We ordered our food and waited. And waited. And waited. For 40 full minutes. There is no excuse for making patrons wait 40 minutes for pancakes. Our server wasn't even the least bit apologetic. When we asked if order would be coming up soon, she just said the kitchen was very busy, and asked if this was our first time. The restaurant was no more busy than on any other weekend that we've been there. Also, I was never offered a refill of coffee, and no one came to refill our water glasses until we were paying the bill.
The food was good, but not worth the wait and neglect from the server. I think the kitchen must have been understaffed, because we have never had such bad service. That's probably the fault of management. Our server though . . . I can't think of any good excuse for her.
This place never changes-the food is uniformly awful, the staff always slow and rude and the physical condition of the place beggars belief.
I was recently dragged in by some veggie friends and regretted being 'Mr Nice' as soon as we sat down on chairs that needed replacement years ago.
Waited seemingly forever even to get a menu and that was just the beginning.
The waitress seemed to have trouble speaking English-I don't think she was on drugs just had little idea how to communicate with other people.
Ordered a simple Naam salad and some bread-when I got the meal I didn't know whether to laugh or cry-it was a mess ancient wilted greens and a greasy foul tasting dressing the bread was antediluvian as well-essentially inedible.
It was hopeless trying to get any relief from the waitress who seemed afraid to come near our table-not only was the food my friends as bad as mine we had a whacked out weirdo working our section.
Somebody else paid-I won't go into details but we left no tip and the veggie lovers weren't just PO'ed there were shaken that some place that eschews fine vegetarian food could be such a disgusting sham I know they were going home hungry since no one finished what they ordered it was that bad.
Don't check the toilets-one of our party did and just shook her head upon rejoining the table-apparently it was not just grubby but disgusting.
I've been to The Naam over a dozen times, and overall, I've enjoyed what they have to offer (for all meals, especially breakfast). I like that it's a 24-hour joint and there's live music, so it's usually worth the wait when the queue is long.
Recently, though, I've been feeling that the service hasn't been up to par (Some servers aren't very friendly. Last time, a server didn't give us our drinks until way after we finished our meals, and he didn't even apologize!). I'd go there again, but I just hope the servers will be polite, or at least remember what I ordered.
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