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3
  • Food3.5
  • Service3
  • Value2.5
  • Ambiance3.5
  • Reviews55

Moderne Burger

2507 West Broadway St.
Vancouver, BC V6K2E9
Tel: (604) 739-0005
Neighbourhood: Kitsilano
  • Cuisine: Burgers
  • Price: $ ($15 or less)
  • Service: Takeout
  • Meals: Lunch, Dinner
  • Features: Gluten free
  • Hours: Mon: Closed, Tue - Sun: 12PM - 7:30PM
  • Moderne Burger is a retro burger joint on West Broadway. All of their burgers are made fresh daily and fries are cut and cooked to order.

Reviews

Displaying 41 - 55 of 55 Reviews FoundSort: Useful | Helpful | Reviews | Date
Decent food, but *horrible* value.
By roferg69 of Kerrisdale, Vancouver (14 Reviews)
Submitted Sunday, July 20, 2008 - 5:47pm [Dine in]

I've heard nothing but good things about Moderne Burger, and since we were both in the mood for burgers, my partner and I headed down for a late lunch.

We were seated right away, and the ambiance was pretty cool...sort of minimalist for a 50's diner, but the music was great and the vibe 'fit'. The menu is also minimalist - it's *exclusively* burgers (your choice of steak, turkey, veggie, or salmon) and whether or not you want fries. That's it!

I got a steak burger, and my partner got a veggie burger. The price doesn't seem too bad at first blush at $10.95, but then you read how naked the burgers come: completely unseasoned, with just lettuce, tomato, and burger sauce. Want cheese, bacon, mushrooms, onions, dipping sauce for your fries, etc.? $1.25 more each, please! Add a couple of (essential) goodies on to your burger, and suddenly looking at a $15 meal without a drink.

I ordered a malted chocolate shake (also steep - $5 for the shake, and another $1 for the malt), and my other half got a vanilla root beer. The root beer was GREAT - the milkshake wasn't bad, but I was expecting a heck of a lot more for a $6 milkshake. Not very malty, sort of runny - not *bad* per se, but certainly not as good as you'd expect from a six-dollar shake.

After a fairly long wait (considering that it wasn't all that busy) our food arrived. That was the last time we saw either of the waitresses, too. The fries were good - skin-on, and a huge portion. The burger looked good, but after my first bite I knew that the menu wasn't joking when it said they used "no seasonings". It was bland and boring and completely devoid of flavour - I've had frozen burgers from Superstore with more kick. After a few bites I ended up disassembling it, eating the tomato separately, and putting ketchup, salt, and pepper on the patty to try to revive it (all to no avail).

My partner's veggie burger was a LOT better than my steak...it actually tasted like more than the cardboard box it came in. I only had a nibble of it, but he definitely made the better choice of the two of us.

We finished our meal and sat for about ten or fifteen minutes waiting for our bill before the busboy came by, took our plates, and let us know that we were to go up to the counter to pay (neither waitress came by to check on us during the entire meal). $40 for a two-burger lunch seems pretty steep to me, especially considering the lackluster service and underwhelming food.

Again, there was nothing *wrong* with the food - it's just when you're paying Cadillac prices for a burger, you're a little disappointed when they hand you the keys to a Hyundai on a plate. We certainly won't be in any hurry to head back!

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A Damn Nice Burger
By UsedCar of Burnaby (21 Reviews)
Submitted Friday, April 6, 2007 - 4:25pm [Dine in]

I must say the burgers here, may not be the Best Burger, but they're definitely amongst the best. My burger was juicy, very flavourful and rich. They definitely great points on the food. And the feel of the space is great, nice and kitchy. Sadly the service really pulls it down. Maybe they're going for the fast food/diner service style, but they can still be friendly. Our server was quite rude, and to the point, I understand they're busy and they have a line up, but still...service is very important. Hopefully, she was just having a bad day, or wont be working there much longer. That's the only thing that really soured our experience here.

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Bland and overpriced
By foodshark of Kitsilano (14 Reviews)
Submitted Sunday, February 1, 2009 - 9:00pm [Dine in]

Seriously...WTF? I really had high hopes for this place, but it was a huge dissapointment. The menu indicates that the meat is unseasoned, but even after pouring on the salt, the meat was flavorless and bland. It's not like it has a flame broiled or grilled taste to bring out the natural flavors of the meat so I just don't get why they don't add seasoning. The bun and the fries (FYI you have to pay extra for fries) also didn't redeem the burger. There are so few selections on the menu. Every topping is an add-on that you have to pay for and there is nothing unique or interesting about them.

Cute, retro 1950's diner decor in a great location, but definitely not worth lining up for. You're much better off going to Vera's instead.

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Good fries, but not worth the money
By theknack of Vancouver (1 Review)
Submitted Sunday, October 16, 2011 - 4:10pm [Dine in]

My girlfriend and I normally enjoy going to diners, and look forward to going to one. We have been wanting to try Moderne Burger for a while. Every time we think of going, it ends up being closed (ie: limited hours). So today we decided to give it a shot. We came in the afternoon and were initially impressed by the decor, but I was taken aback by how few people were there. We were fairly quickly seated, but it almost seemed like an afterthought.

First Impressions:
As stated, it was fairly empty and we were seated quickly. But it almost didn't seem like the hostess or waitresses were very keen on paying much attention to us. One of them was standing at another table chatting to who I presumed were customers. I was impressed by the decor though. There is a lot of stainless steel, the art decor feel is pretty solid, but it manages to have more of a stiff feeling to it than most diners I have been to. It seemed fairly clean and the bar counter in the middle of the room is pretty neat.

Ambiance:
Despite it having an art decor theme, and being visually appealing, it still didn't feel genuine. It felt very cold, slightly unenthusiastic and everything seemed to be new, clean and expensive. The appliances were all retro styled, but they were definitely new, off the shelf ones - and that doesn't quite have the same charm. There is a jukebox, but it isn't functional. I believe the speaker was hooked up to the radio. Overall, the place looked neat but could do with a lot more enthusiasm.

Service:
As the meal went on, I started to notice that there are more employees than there were customers. There were at least 7 employees, but only about 6 customers. And the employees were all standing around chatting and not doing much. I came to realize that some of the people at the table talking when we first came in were employees, not customers. Service wasn't impressive. I felt almost ignored, but that doesn't mean we waited around much. It just felt like the staff would rather hang out together than serve its customers.

Menu / Food:
Upon seeing the menu, we noticed there are very few options. As in, you can choose to have a burger. That's it. You can choose from different patty options, and add toppings. So we decided to go with 'steak' and add some bacon and cheese. Each extra option (beyond lettuce, tomato, raw onion, mayo, bun..sauce) is $1.50. Not the best value I have seen. The other side of the menu has a few beverage options - pop, float, milkshake. There definitely wasn't any BLT or grilled cheese, as indicated on the website. We got a strawberry milkshake. I was about to order a coffee, but I noticed the coffee pots were empty and stained. If you are going to have 7 employees working, at least get one of them to clean the coffee pots and put some coffee on.

The food came back relatively quickly, definitely made to order. Ingredients seemed fresh, but the food overall wasn't anything special. The burger patties were greasy/ oily and had no flavour. At all. The entire bun was greasy. I don't know if they used low quality meat, or what, but it definitely had no taste. Perhaps no seasoning? It almost tasted .. grey. Lettuce and tomato were fresh. Sauce was okay. Overall, the burgers weren't fantastic. Not as expected from a diner that ONLY has burgers on its menu.

The milkshake was alright. It isn't the worst I have had, but definitely not the best. It didn't taste of the premixed variety, but it still didn't taste like it was made fresh. I did not see an actual strawberry in it, but I have no idea if they were just hiding somewhere.

The fries were the best part. They were cut to order (I think) and quite tasty. I was disappointed when the grease from my burger got on them and made a bunch of them greasy and soft.

Value:
A burger with fries with the basic ingredients costs almost $11.00. Add another topping and that's another $1.50. Was it worth it? I don't think so. Overall, lunch cost us around $40 - LUNCH. This isn't fine dining. This was a tasteless ground steak burger that was dripping in grease. They should lower their prices, increase their hours and have less staff working at any given time (standing around).

I don't think I will be going back again. The venue looks like it would be nice for an event or party, but I am not prepared to spend that amount of money for that level of service and bland food. Sorry Moderne Burger - you are neither modern nor do you have good burgers.

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Egregious Service & Food
By UBCstudent of Kitsilano, Vancouver (1 Review)
Submitted Saturday, July 18, 2009 - 10:21pm [Dine in]

My burger had a puddle of grease the size of a CD. I ended up spitting out most of it in the bathroom. The food seems like hit or miss at best. Some of my party got burgers without the puddle and some got half cooked meat. Service was nonexistent. The waitress was very fake and inattentive. The owner, or the guy who seemed like the boss was uninterested in serving the customers. This is the last time I'm ever going to this place. If you want a good burger, take my word for it, this place is NOT it.

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Disappointing wait
By spike of vancouver (7 Reviews)
Submitted Friday, June 19, 2009 - 10:57pm [Dine in]

I've visited Moderne Burger many times prior to their renovation and was always impressed with the quality of their burgers and food. I have tried to get into the joint since the reno and had to wait soooo long on three occasions that I finally left and went elsewhere. So last weekend we finally decided to try our luck and to our surprise the place was only half full and we got a table right away. We ordered the beef burger and a turkey burger. After the huge hype about the place and also that my memories were fond, I was truly disappointed with the beef burger - truly tasteless, I had to put so much ketchup on it, that it ruined the taste and the beef tasted a bit "off". After such a long wait, I'm not sure it was worth it! Sorry Modern Burger, you didn't meet your previous standards.

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very good but not greatest
By lennywang of kerrisdale (3 Reviews)
Submitted Thursday, December 4, 2008 - 9:59am [Dine in]

nice renovation, but i think poor use of space. the staff are attentive and well informed. Menu is very simple possible smallest in the city. Meat, Salmon and ?? burgers then fries, pop and shakes.

burgers $ 7 or $ 8 are great quality all 100% meat and big, topping are all extra $ 1.25 and fires also for $ 3 more dollars. a burger would do you alone and fries there are enough for 3 so portions are large. i would say the place is very good but not best burger in town still searching( so far # 2 behind Diva) and the menu is great if all you want is a burger but if not it is to limited.

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Fooled by the Hype.
By michiko of Downtown, Vancouver (7 Reviews)
Submitted Tuesday, March 13, 2007 - 3:11pm [Dine in]

Everyone on here has talked Moderne Burger up so much, maybe my expectations were too high. I went in expecting a mouth watering sensation. It was just OK. I'm not saying I wouldn't eat here again, I would, but I'm not going to expect the most amazing burger on the face of the Earth. It's a good little burger joint. Maybe If I hadnt read the reviews here before going I would have enjoyed it more. I was fooled by the hype, so I was a little let down. Perhaps after my next visit I will re-review. It's worth going to, just dont go out of your way to get here.

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Good but overrated
By Sunflower of Kitsilano, Vancouver (3 Reviews)
Submitted Friday, October 6, 2006 - 6:35pm [Dine in]

I can't really understand why there is always a line up at this place. Yes, the burgers are tasty but they are usually overdone and nothing special. Fries are good and the sauce especially rich. They have good milkshakes. It's a decent meal but not worth waiting outside in the rain for. And it's cash only (I like it on principle but it's rather inconvenient).

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Super Good Food
By jennaw of Point Grey (2 Reviews)
Submitted Thursday, August 24, 2006 - 1:21pm [Dine in]

I love Moderne Burger! They make some of the best veggie burgers in town. The burgers are large. I always get one platter's worth of fries and share it with someone else. The dipping sauce is really good, a smokey flavoured mayonnaise. Not something I get every time as it is really rich.

The decor is great and the owners are very friendly.

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Good Times & Good Eats
By himongi of Vancouver (downtown) (2 Reviews)
Submitted Friday, January 6, 2006 - 10:09pm [Dine in]

You want a good fresh awesome burger? This is the place to go. What I wasn't impressed with were the long wait times and the slow turn over of the customers. I think they might serve to do better if they were also open later!

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Vancouver's Best Burger
By audreysy of fairview, vancouver (1 Review)
Submitted Friday, November 7, 2008 - 10:26pm [Dine in]

When I first walked into this restaurant, I didn't think much of it. Also the menu was very limited - only burgers (a few types). But when my husband and I tried the veggie and beef burgers, they were really amazing! The buns were so airy (like crispy creme donuts are) and everything was so fresh. The fries were also incredible. I would say that this restaurant serves the best burgers in town!

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Big Overture, Little Show
By paynbow of Vancouver (3 Reviews)
Submitted Monday, October 6, 2008 - 7:01pm [Dine in]

All I hear is how great Moderne Burger is. I have to say, I was completely underwhelmed.

Starting with the positive: The burger was okay. The patty was lovely, if bland, and I thought their bun choice was good. I also enjoyed the fresh veg on the burger. Sadly, it's all downhill from here.

The service was appalling. So much so that we didn't tip, and I NEVER do that. There were five waiters for a slow day, and we had to get up and wave to get someone's attention. The waitress forgot which table our food was supposed to go to, and not once did a single staffer come to ask us if there was anything else we needed or come to refill our water. There were also three cooks (that we could see) in the kitchen sitting around doing nothing, and our food was not prompt.

As for the rest of the food, the fries were garbage. The menu advertises fresh cut fries. I don't believe it for a second. My doubts as to the veracity of the menu claim aside, our fries were not cooked. Raw in the middle. It was disgusting. We had to wave down the aformentioned waitress to send them back.

As for the ambiance, the restaurant was hot and the booths far too small. My cousin and I, both smaller women, could barely fit on one side of the booth. I understand that they were going for a retro decore, but the seats you choose have to be confortable. There are also vast tracts of floor space going to waste. Whoever designed the seating ares should have their licence revoked.

All in all it was a very disappointing experience. After all the rave reviews this place has received, I expected more than a so so burger and an overall terrible dining experience.

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Four Stars all around
By frank_ie5 of East Vancouver (4 Reviews)
Submitted Saturday, May 26, 2007 - 3:13pm [Dine in]

This place has the best hamburger and french fries I have ever tasted in my life and the service is good too! It is a 50's style diner with 50's stlye awsome food. Owned and operated by a nice friendly family and friends. I recomend everyone young and old to give it a try, you won't be let down.

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Great place, great grub!
By vihrea of Dunbar, Vancouver (5 Reviews)
Submitted Saturday, September 9, 2006 - 12:46am [Dine in]

Probably the best burger I've ever had. I especially enjoyed the lamb burger. The simplicity of the menue and the choices makes the experience that much more enjoyable. Be sure that you have not eaten anything earlier in the day. You'll need at the room in your stomach for the juicy, delicous, and messy burgers.

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