Milestones serves a seasonally rotating menu of Internationally inspired cuisine in stylish, relaxed atmosphere.
I have yet to be dissapointed with this location. I always leave happy regardless, and the service that I recieved was great....read on...praise and recognition is overdue, but really wanted to show my gratitute for the service I recieved (better late then never I guess)
I came by with 2 friends. I had a double hamburger and fettucini. My other friend had the Portobella chicken, and I think my other friend had a hamburger. The food here has always tasted good (The fries are over-cooked on occasion but when I told the waiter or waitress , they immediatly bring me another order) It it was really busy and out waiter did mention to us in advanced that it would be a half hour wait for our food since it was busy and they were short one cook.
Thier customer service is phenominal. I had brought in my digital camara, and left it on the table and I guess that being busy with friends I forgot all about it. The next day I realize that my camara is missing and called Milestone's and they said that they did have it (what a relief!) however, when I got there my camara was not there and I was just expecting the managment to say "Sorry" but instead she said to me "Here is my business card, what I want you to do, is go out and buy another camara and we will pay for it" I was just in awe....I never expected service that great.....when I got home my friend ended up calling to tell me that she had put my camara in her purse when I went to use the washroom, so then I called back to tell them Thank you for the offer, but my camara has now been found.....But because of this kind gesture on thier part, I have been having the majority of my parties at Milestones just to say Thank you.
I knew this place was a mediocre chain bar-type restaurant, so I think I was expecting this place would be like Dennys. I was surprised to find that the food here is really quite good! I have been for brunch once, and for lunch twice, and each time I have been very surprised at how much I and everyone with me enjoyed our meals. The service is great, they are welcoming to children, what more do you want? The lunch special with half a sandwich, soup, and salad is a great deal at 10.99. Not sure what it's like at night, I still think Cactus Club would be a better bet for going out.
Went here Sunday for brunch with a girlfriend and her daughter. I ordered the Eggs Benedict, she, the vegetarian Thai salad. Service was quick, even though it was very busy. Food came out about 15 minutes after we ordered. WOW, the eggs benedict were incredible...no kidding, the best I have ever had! Portion size was perfect! My friend thoroughly enjoyed her large salad, eating every bite. Very kid friendly, but yes, very noisy as well.
I will be back for the eggs benny!!!!
My friends had highly recommended this restaurant, and I had high hopes for it. However...
Food: Over $15 spent on 7, and I mean SEVEN rotellinis. There wasn't even enough tomato sauce! The dessert size was terrible! How can you possible slice a cheesecake so thin?! The portions for both meal and dessert was despicable, I left very hungry.
Service: Waited a LONG time for food, and the restaurant wasn't even packed.
Ambiance: Nice, but a little too loud for it to be cozy. Little kid behind me kept looking back-highly annoying.
NEVER coming back. Not even if you forced me to.
The restaurant has been in Kitsilano for a long time and I've had two or three good experiences. Last evening we went for dinner and this was our first visit in a couple of years. I have to agree with a previous reviewer that the food quality has gone downhill. After being seated, our assigned waitress took our order for two courses each and individual glasses of wine. That was the last time we saw her at our table as others served us from then on, including the manager. My wife had a mediocre Caesar salad to start and I had Chorizo Mozzarella Fritters which were supposed to be stuffed with chorizo sausage, mozzarella, garlic and parsley with a dusting of Reggiano, smoked paprika aioli on the side. The seven fritters arrived warm, not hot. Inside these balls was a pinkish, smooth paste that tasted slightly of chorizo but there was no actual chorizo, nor mozzarella, garlic or parsley. The Reggiano was also missing in action. I tried to like them but could only get through three. This is an $11.00 dish. After the table was cleared, we waited at least a half hour for our second course which the manager finally delivered. He did apologize for the wait. We both chose a 10 oz rib eye steak which was supposed to be served with Cajun potatoes, kale and mushrooms. This is a $28.00 item. After the manager left our table we realized that there were no mushrooms to be found. We flagged down a waiter and described the issue. My wife was famished and asked to have the mushrooms brought in a side dish so she could at least start eating. I opted to send my plate back and the waiter took it, including the cutlery. After a few minutes, the mushrooms arrived. My wife was given six and I was given three. All the mushrooms were very small, white variety, unsliced and basically raw. After the server left, I realized that the cutlery had not been replaced. Unable to flag down a waiter, I went for a stroll to find assistance. I finally found a person bussing a table and she supplied me with cutlery. Back in my seat, I tried a piece of potato. It was room temperature, dry and under cooked. The kale was swimming in some kind of oil so I passed on it. My first slice of steak was all fat so I didn't put it in my mouth. The second slice indicated that the meat had either been marinated or doused with a chemical tasting liquid that was very salty. Not at all appetizing. At this point I gave up and put the plate to one side. My wife also threw in the towel after a few bites of the steak and not finishing the potatoes, kale or mushrooms. After a few minutes, the manager came by. I described the quality of the food and he apologized. To his credit, without us bringing up the subject, he waived all charges so we didn't have to pay a penny. Needless to say, we will never be back. As I'm supposed to mention the ambience, there were lots of flat screen televisions showing hockey games but thankfully, the sound was turned down.
We went to Milestones last week as a couple of other places we wanted to go had long lineups, so I suggested we try Milestones as it's a large restaurant and chances are we'd get a table quickly.
I'd had good meals there before, nothing outstanding but good solid meals. So we got seated right away. Our waiter was quite an entertainer. I ordered the Milestone's California Spring Salad and the Crispy Calamari Strips appetizer. The salad I was served looked very sad, wilted and appeared to have been tossed with too much dressing. Even the strawberries had a macerated texture. Not sure if the salad was made then sat around waiting to be served. Things were not better with the "Crispy" Calamari Strips...what a misnomer, they were overly thickly battered soggy strips of undercooked calamari. Really bad.
I don't know what's happened with this place but it used to serve reasonably good food. This time they really struck out.
My friend ordered a burger and got a burger so charred it resembled a piece of charcoal. She asked them to re-do it but it came back only slightly less burnt. She found the burger tasted very greasy and not good at all.
Disappointing meal, the only bright spot was our entertaining waiter but that does not make up for the bad food. We're striking this Milestones off our list....
We felt like going out to eat for Thanksgiving this year and ended up at Milestones, one of the few places advertising Thanksgiving meals.
The Thanksgiving menu consisted: "oven-roasted turkey with all the trimmings: roasted garlic mashed potatoes, fresh seasonal vegetables, and andouille sausage stuffing with cranberry pear chutney" as the entrée with "caramel apple crisp" for dessert.
The turkey was tender and juicy. The mash potatoes were flavorful and went well with the moist stuffing. Dessert was mouthwatering. The "caramel apple crisp" was warm, sweet, crumbly and went well with the scoop of vanilla ice creamed that topped it off. The portion was generous as well, we had some dessert leftover because we were so full.
As advertised, our meal came to $25 before tax per person. Which, although not cheap, was worth it because we enjoyed our meal that much.
Although we've only tried their Thanksgiving meal, I would not hesitate to come back a second time around to sample other items from their menu.
There were no milestones in my gastronomic experience at Milestones Restaurant. But it was still a pleasant experience. The food was good and the company was good.
Ambience and Service
We were seated by the atrium type window and it was almost like having a table out on the patio except it was sheltered. It was a on a Friday night, just before the Halloween weekend, which might explain why it wasn't busy in the restaurant. But that meant we had prompt, attentive and friendly service. Though this "could be" the typical service no matter how quiet or busy they are.
Chicken Masala was my choice and Chicken Pesto Fettucini was chosen by my companion. It appears we both like chicken and ethnic cuisine that begin with the letter "I". "I" also is the first letter of the word interesting which could be used to describe the Chicken Masala. It was a fusion of Indian and Asian cuisine described in the menu as "tender pieces of chicken breast sauteed in a Masala curry sauce with steamed bok choy, served over jasmine rice and topped with mango chutney". It is certainly an interesting fusion, including the presentation where the bok choy was served whole and centered in the middle of the dish. The dish was mildly spiced and I loved the touch of mango chutney.
Price and Summary
Priced at $16.99, it was an average price for chain restaurants like Milestones or Earls or Cactus Club. The one thing I like about chain restaurants is that you know what to expect, there is consistency (I hope) in general. We didn't order drinks, though a glass of wine would have been nice with our meal but not worth the expensive penalties from our new tough impaired driving laws. Overall, it was a pleasant experience.
Went here last night with my boyfriend for their annual free date night. Decided to try out this location because our Richmond one got closed down. Wasn't sure what to expect with such a huge promotion on (buy one get one free for all apetizers, entrees, and desserts). Got there and were told to expect a 45 minute wait. We put our names on the waiting list and went for a walk on the beach. $5 minutes passed very quickly since it was such a nice day! In no time at all we got a call saying that there was a table ready and waiting for us so we headed back. We both ordered bellinis and we both agreed they were the best bellinis we've ever had! I had the red curry chicken bowl and my boyfriend had the seafood linguini. Had a longer than usual wait for food, but that was only to be expected. Our server was very helpful and came back many times throughout the evening to check on us despite being incredibly busy (now that's customer service). Both entrees were very much enjoyed. We had worked up quite an appetite and decided to go for dessert. I ordered "the cookie" which was a huge chocolate cookie with white chocolate chunks in it. It was amazing. My bf had the chocolate cake which was also really good but we both fell in love with the cookie. Ended up leaving quite a large tip to reflect that the level of customer service shown despite the extremely crowded restaurant was second to none! We will definatly be back!
As far as restaurant experiences, Milestones is one that, typically, I would not hesitate to call anti-climactic. The food, although good, reasonably portioned, and fairly priced, is by no means outstanding, and the atmosphere, with lots of kids around at times, leaves something from a couples' perspective to be desired. Yet despite all that, Wednesday date nights at this restaurant have become a bit of a habit for me and my husband. We love the incredible value we get with this promotion, which is a mere $50 for a shared appetizer, 2 entrees, and 1 dessert. Throw in a bottle of wine at five dollars less than the regular menu price and it's really a complete dining experience. For mains, we love the mediterranean chicken with goat's cheese and the NY striploin with the trio of sauces. All of the desserts are fabulous, but we particularly love the warm apple crisp with ice cream. If you are looking for a real foodie experience and a happening or romantic night out, this is definitely not the place. But, if your preference is for some solid food at reasonable prices, then it's worth giving this place a try.
I don't know what a lot of the reviewers before me were expecting, but if you're at all familiar with Vancouver's chain restaurants, you know that milestone's is a great middle-of-the-road alternative to the pretentious air that hangs around Cactus Club, Joeys, or Earls. It's a family friendly, middle-tier menued venue and one should expect just that as a patron. If you want nouvelle cuisine, go CinCin and pay three times the price!
My boyfriend and I regularly visit this Milestone's location and we have yet to leave unhappy. Yes, there have been a couple of times where we've waited a bit longer than we'd like for our drinks, and yes it has occasionally taken a little while for a server to see us, but regardless, we never LEAVE unhappy. WIth any problem we have (and we usually don't even have to mention that it's a problem) the service team does an outstanding job to make it right.
One example, last time we were in on a weekday night, my boyfriend and i both had salads (big dessert waiting at home for us :)), he enjoyed 2 pints of their draft honey lager and i had a glass of red wine. The wine, in my opinion, wasn't the best but I had ordered it and it wasn't off, so I just didn't drink it. I would've been happy to pay for it, as it was my decision to order it, but it was taken off of our bill and we were offered a complimentary dessert automatically!
The staff there always exceeds my expectations, and as a server myself, i believe that's saying something. I must say it's refreshing to be served by someone other than an air-brained 20 year-old blonde in a mini skirt. The service staff at milestone's does a great job, and earn their tips accordingly!
I've always liked Milestones in Burnaby and have also tried other locations. Food is good, good portions, okay prices. Of course the spinach and artichoke is always good (although the price is about $10.00 but still worth it as a share). However, I wouldn't bother to go back to the Kits location. Didn't care for the cool (i.e. not warm & inviting) atmosphere that is quite different; trying to look hip and trendy. Also, several of us orderd the lamb (tasty but we only got 2 smallish pieces).
Well the real complaint was that one in our group was a child (10 yrs old) and the chef only gave her 1 piece!! She piped and said, "Excuse me, why did I only get 1 piece and they got 2?). The waiter said "I don't know but maybe it's by weight". Come on now....do you think we're stupid? Of course she got only 1 because she's a kid; However they don't charge half price or give a kid's price. The waiter came back and apologized and said he didn't know how it got missed and they cooked her another piece and brought it out. She ate it all as she has a good appetite.
Don't try to rip us off. Oh well, we won't go back to that location.
Trust your gut feel, don't go! It's more like an expensve neighbourhood drinking hole with unpalatable food than a worhtwhile dinner outing with friends. I'd stick to Earls or Cactus Club and even Joeys and Moxies, if I were you. They all have a way better menu, ambiance and quality for the same price. If you do land up eating at Milestones in Kits, be warned, stay away from the barely thawed "kobe beef" meatloaf, safeway does a much better one!
I'm still scraping the congealed fat off my palate.
The place was not very busy and I think I know why. Everything on the menu has little seasoning which i am deathly allergic to because I demand taste. So little of that here. Unfortunately they have bland food here. They then screwed up my order and had too remake it but in the end the food was just average. our server was very slow and had brought my dinner late. So service is not their strength. Speaking of that at some better and more prestigious chains you can get some attractive waitresses but not here. This is no Cactus Club. We would posibly avoid to go again in the future, it's just not happening.
Went to Milestone's for a dinner gathering with a bunch of friends. Ambiance is what you'd expect from a chain restaurant, plain and safe, far from breathtaking. Our server was friendly to the point of being almost overly so...it almost felt like she was trying to wring tips out of us with smiles.
The food was really bland and unimpressive, and overpriced for what you get. I don't think anyone in the group was wowed with their entrees, and between us we probably tried most of the menu. My bellini (with a little plastic elephant for garnish) was my favourite part of the evening.
The strangest part of the evening was the soundtrack of...broken glass. I didn't stay very long, but during the time I spent there I probably heard about three different glasses break, which was alarming to say the least. I left extremely unimpressed.