Went here last night with my boyfriend for their annual free date night. Decided to try out this location because our Richmond one got closed down. Wasn't sure what to expect with such a huge promotion on (buy one get one free for all apetizers, entrees, and desserts). Got there and were told to expect a 45 minute wait. We put our names on the waiting list and went for a walk on the beach. $5 minutes passed very quickly since it was such a nice day! In no time at all we got a call saying that there was a table ready and waiting for us so we headed back. We both ordered bellinis and we both agreed they were the best bellinis we've ever had! I had the red curry chicken bowl and my boyfriend had the seafood linguini. Had a longer than usual wait for food, but that was only to be expected. Our server was very helpful and came back many times throughout the evening to check on us despite being incredibly busy (now that's customer service). Both entrees were very much enjoyed. We had worked up quite an appetite and decided to go for dessert. I ordered "the cookie" which was a huge chocolate cookie with white chocolate chunks in it. It was amazing. My bf had the chocolate cake which was also really good but we both fell in love with the cookie. Ended up leaving quite a large tip to reflect that the level of customer service shown despite the extremely crowded restaurant was second to none! We will definatly be back!

I don't know what a lot of the reviewers before me were expecting, but if you're at all familiar with Vancouver's chain restaurants, you know that milestone's is a great middle-of-the-road alternative to the pretentious air that hangs around Cactus Club, Joeys, or Earls. It's a family friendly, middle-tier menued venue and one should expect just that as a patron. If you want nouvelle cuisine, go CinCin and pay three times the price!
My boyfriend and I regularly visit this Milestone's location and we have yet to leave unhappy. Yes, there have been a couple of times where we've waited a bit longer than we'd like for our drinks, and yes it has occasionally taken a little while for a server to see us, but regardless, we never LEAVE unhappy. WIth any problem we have (and we usually don't even have to mention that it's a problem) the service team does an outstanding job to make it right.
One example, last time we were in on a weekday night, my boyfriend and i both had salads (big dessert waiting at home for us :)), he enjoyed 2 pints of their draft honey lager and i had a glass of red wine. The wine, in my opinion, wasn't the best but I had ordered it and it wasn't off, so I just didn't drink it. I would've been happy to pay for it, as it was my decision to order it, but it was taken off of our bill and we were offered a complimentary dessert automatically!
The staff there always exceeds my expectations, and as a server myself, i believe that's saying something. I must say it's refreshing to be served by someone other than an air-brained 20 year-old blonde in a mini skirt. The service staff at milestone's does a great job, and earn their tips accordingly!

I've always liked Milestones in Burnaby and have also tried other locations. Food is good, good portions, okay prices. Of course the spinach and artichoke is always good (although the price is about $10.00 but still worth it as a share). However, I wouldn't bother to go back to the Kits location. Didn't care for the cool (i.e. not warm & inviting) atmosphere that is quite different; trying to look hip and trendy. Also, several of us orderd the lamb (tasty but we only got 2 smallish pieces).

Well the real complaint was that one in our group was a child (10 yrs old) and the chef only gave her 1 piece!! She piped and said, "Excuse me, why did I only get 1 piece and they got 2?). The waiter said "I don't know but maybe it's by weight". Come on now....do you think we're stupid? Of course she got only 1 because she's a kid; However they don't charge half price or give a kid's price. The waiter came back and apologized and said he didn't know how it got missed and they cooked her another piece and brought it out. She ate it all as she has a good appetite.

Don't try to rip us off. Oh well, we won't go back to that location.

Trust your gut feel, don't go! It's more like an expensve neighbourhood drinking hole with unpalatable food than a worhtwhile dinner outing with friends. I'd stick to Earls or Cactus Club and even Joeys and Moxies, if I were you. They all have a way better menu, ambiance and quality for the same price. If you do land up eating at Milestones in Kits, be warned, stay away from the barely thawed "kobe beef" meatloaf, safeway does a much better one!
I'm still scraping the congealed fat off my palate.

My friends had highly recommended this restaurant, and I had high hopes for it. However...

Food: Over $15 spent on 7, and I mean SEVEN rotellinis. There wasn't even enough tomato sauce! The dessert size was terrible! How can you possible slice a cheesecake so thin?! The portions for both meal and dessert was despicable, I left very hungry.

Service: Waited a LONG time for food, and the restaurant wasn't even packed.

Ambiance: Nice, but a little too loud for it to be cozy. Little kid behind me kept looking back-highly annoying.

NEVER coming back. Not even if you forced me to.