Milestones serves a seasonally rotating menu of Internationally inspired cuisine in stylish, relaxed atmosphere.
* wife ordered burger on lettuce (gluten intolerant) came out on a bun
* replacement burger was raw (mine was slightly pink which is ok) - food safety issue
* ordered beer, they were changing the keg. Ok. No prob. Beer came out 25-30 mins later
* kid got a kids meal with ice cream sandwich which came out completely melted - food safety issue
* they comped us the burger (good), but discounted it $14 instead of the $16.50 it actually cost
I asked to speak to manager, and to her credit she comped the meal, but it was still a terrible experience. 1's across the board.
Seems kind of sad to be giving this a middle-of-the-road passing rating here because if this restaurant were located somewhere else other than Greater Vancouver, it would likely be much higher. On the flip side, it's great we have such high standards here, even for usual "chain" restuarants.
This is newly renovated and I think the new decor is a big hit. Better than the old place. Most of the tables are now much smaller for groups of 4, only a few for 6 though there is a central area in the back that could be booked for larger groups.
Service issues have obviously been ironed out. Waitresses and servers are suitable friendly (though a little fake/forced?). Checked on us often enough, but not too often. Food came out quickly, nothing was ever missed.
The food itself was good, but absolutely no surprise. We had a tomato soup which was very, very good. Breakfast fajita was decent, quite tasty. A burger was also quite large and packed with stuff, the beef was reasonably juicy and tasty. Curly fries...meh, it's okay. The only real let down was the salad which partially seemed like it had been sitting around too long.
That about sums it up. If you want a reasonable, dependable food for not a lot, and no surprises, you can stop by here. Looking for any amazing surprises, go look elsewhere.
Went for a pre-Cirque earlier dinner to Milestones and it turned out to be decent enough experience. Both the Thai Noodles salad (is feta cheese a SE Asian ingredient? ) and 4 cheese veggie burger were freshly made and tasty, both under $12. My dining companion was pleased to see a Hefeweizen beer on tap! Prompt, - and I would say courteous, rather than friendly service. The patio had heat lamps and interesting views of yuppies and their puppies ;)
Came here later one night with several friends. Expecting to sit down and start deliberating on what to get, we instead were told by our server that we would only be able off their late night menu, which offered mostly appetizers and a couple sandwiches.
We ended up mostly with appies: the drummettes, yam fries, the flatbread plate, calamari and a couple of smoked turkey sandwiches. Barely enough to feed 5 people it sufficed in quantity but otherwise was good, with the calamari done with an unusual tomato caper sauce while the flatbread plate was a refreshing rendition.
It was a packed house but there were a few booths available. Instead we were seated right by the front doors in the bar area. Didn't bother to complain at the time as it didn't seem like a problem, especially with a few hungry accomplices in tow. Other than taking and giving our orders, our server seemed more interested working the would-be drinkers by the bar area - better gratuities to be had by sharp looking business men than a bunch of young adults in scruby clothing, I had figured. A couple of other servers tended to our table as well, both giving off a "I'm better than you" attitude. Whatever. Nice ambience otherwise.
Like many Yaletown eateries, there's a certain arrogance that comes with the dining experience, as if they're doing us a favour for eating there. I guess even corporate restaurants aren't immune to this. Oddly enough, this location probably offers the best ambience.
After not wanting to wait out in the rain last weekend for BarNone, a group of us decided to just have drinks at Milestone's. From my experience the last time I went, I vowed never to return here - the service was atrocious and prices were "Yaletown" prices.
Luckily, I gave it a chance. I would not have recognized this Milestone's if I were just walking by. It looked like a completely new eatery. Outside was modern silver and had some beach wood decor. Inside was also very nice - silvers, beach wood, dark wood etc.). There was a projection screen above the bar that rolled up and out of site when not in use and revealed a nice wood/mirror motif behind it.
We sat on the huge stretch table that ran all across the bar/lounge section, which is great for large groups. We ordered drinks and some appies. Drinks were quite well-priced considering the amount of money we would have spent at BarNone.
-The music was quite loud. Music wasn't really a good mix.
-The service did improve a little bit from last time. My server did not smile much and carried the "I don't want to serve you" look across her face. I really found this annoying because she was really smiley and friendly to another table near us (friends maybe?), but it made me feel like we didn't deserve good service from her.
-There was a fellow who had obviously had too much to drink and kept lingering at our table grunting and staring. Really awkward. I was surprised that they still served him drinks, he had a newly poured cocktail in his hands that he nearly dropped. However the female bartender did respect our table and pulled him away from us.
-Washrooms were reported as small and "gross".
Overall, nice improvement to the place. Great place to go for the bevies.
I was in Yaletown and craving for steak. Natural choice would be Hamilton Street Grill. Unfortunately, i was ignored at the door (host nowhere to be found) and I realised there is no steak proper in the lunch menu. So I walked down the street and ended up at Milestone's.
I saw striploin, new york and prime rib posted at the door and decided to give it a try. It was only after i sat down that I realised prime rib is only served after 5 pm. Sigh, I settled for the 11 oz new york steak with peppercorn sauce cooked medium. I started with the corn and potato chowder soup.
The soup was ok and the steak was a little overcooked. The peppercorn sauce was good though.
I was seated at the bar in a near empty restaurant. So, no complains about the service.
Ambiance is good. Nicely decorated like most chain restaurants. However, the room was a little warm.
Return? Unlikely for the food. Maybe for drinks after work.
I have been to many Milestones. This has been the outright worst service from this chain, I have ever had.
The workers seems to be there to socialize. Asking them for anything, is an incovinence to them. For a high end neighborhood, so not so high end of a service.
Disappointing. Never going back to this specific location. I'm sure with Milestones, there are other locations that are worth my while going.
Of all the chains, Milestone's is the best. The Yaletown branch is our favorite as you can take your dog (tied to the fence next to your table) and they have a pizza oven (not all branches do) for the great stuffed pizza bread appetizer. The eggs benedict are perfect and the bloody marys are as good as you can get. Only caution: if you eat on the patio avoid the tables on the far end (too close to the dumpsters).
After my last experience at the yaletown location of Milestones, I wasn't going to be rushing to go anytime soon. A few of my collegues had gone since our previous experience (after they had thier reno) and they were not too pleased either.
Anyways, I went not to eat or drink but rather to get some gift certificates for some friends (they go to other locations).
So I walked in .. no one was at the front... .so I waited.. then i see to servers? but instead of greeting me, they continue to have thier own conversation??? so I wait and try to get another servers attention, finally i do. I tell him I am looking to get some gift certificates.. okay, come by the bar. I guess he's new, because the bartender tells him that gc's are in the office (and the bartender seemed a bit bored/disturbed to be asked in the first place).. so poor server goes to the back and finds them and brings them back and trys to put them through on the register - i guess he's new again, because he's not sure how to punch it up -- fair enough, and I am being patient. But littly miss snotty pants (another server or perhaps manager?) comes by and seems irrated that the poor guy doesn't know? SHE gives ME? a dirty look and walks off. WTF???
honestly .. milestones is not that bad of a restuarant, but the yaletown location had something up its a$^%^.
NEVER GO THERE!!
A solid choice if you need a substantial meal and don't want to break the bank. The service was good. The ambiance is nothing special. The booths are comfy, though. The food isn't outstanding but either are the prices. No complaints here.
I've been to this location several times and always have an overall great experience. We were greeted promptly and seated right away. This is the only place to get a Bellini! The service is always great. I especially like that one waiter Shane who I could see taking random glances at my girlfriends cleavage as he refilled her water. She's hot so it only makes sense and I would look too. He was a good waiter and kept the glasses filled and made sure we were taken care of as is the case with the service there every time. The food is always good, and if you find something you're unhappy with they apologize as if they've shamed their family and fix it without complaining. Also compared to other restaurants in Yaletown the value of your dollar is pretty damn good. If I'm looking for a meal where I know I don't want to be disappointed I head out to this Milestones. The only CON, is they don't serve their yummy pizzas here as there is no wood burning pizza oven.
Went there on a Saturday night. For us, it all boiled to down to their service. Overly sensitive, and rather inattentive servers and hostesses. It didn't smell nice in there too, for some reason and reminded us of some school cafeteria rather than a downtown restaurant.
Go there at your own risk to spoil the evening.
We just had lunch here and the food was mediocre at best. My husband had the ceaser with grilled chicken and thought that the chicken was budget - had that frozen, seasoned, chicken breast thing going on to the extent that he was wondering if it was pressed chicken and not a whole breast after all. I had the chipolte chicken quesidalla - the quesidalla was not great. The tortilla wasn't at all crispy and it was too spicy for my tastes - the heat was overpowering the flavour. The rice that came with the meal was crunchy. Somebody in the kitchen needs to taste the food that's being served.
On the good side, the service was great and when I commented that the rice wasn't even cooked and the quesidilla wasn't great, the manager offered to bring something else (didn't want) and didn't charge me for my meal.
We've eaten at this location before, and weren't overly impressed the last time either. On that occasion we paid big bucks for prime rib which was cold and mashed potatoes that were gluey. We've decided not to bother eating here again. For the prices that are charged, you expect a little quality in the food.
My friend and I decided we needed a night out, and was trying to decide between goldfish and milestones. We decided that goldfish was a little too expensive for a regular night out, so we decided on Milestones. We've both been to this location before, but mostly just for drinks.
When you get to the restaurant, usually there stands a hostess behind her table and presses this button to let you in, which is nice. The restaurant is fairly big, considering the fact that it is in yaletown, and there is a nice division between the bar and dining area. Lighting and interior decor are nicely done and washroom is very interesting.
Food: My friend and I ordered spinach and artichoke dip to share for appy, which is confirmed yummy. I had california spring salad with salmon and my friend had seafood fetuccini, they were both so good. I especially loved all the strawberries and goat cheese in my salad. I think Milestones has the best caesar overall, I esp love the picked beans. My friend had wine and when extra info was asked of, the server answered with some knowledge.
Service: Our server was nice and informative. She was around when we needed her and had our appys and entres in the right order. The only thing I found awkward is when some random person brought us our second drinks, they just came along with the drink in one hand not knowing which one of us ordered that specific drink...which was a little awkward, regarding the fact that they werent that friendly.
Overall, this is one of the nicest milestones to go to. They have good food and good drinks- however, if you have a drink or two with your meal, the bill will def not be cheap. But if you want to have a nice dinner out with your friends or your family, but doesnt feel adventurous to try out a new place, this restaurant is somewhere you can count on
First of all, came by on a Saturday night, and this place was packed. Server took down our names, and told us that the wait would be only 10-20 minutes, but we had to wait for 40 minutes. Although the ambiance is hip and trendy, it did not compensate for the lack of service and the food. When we finally gotten seated, the hostess gave us our menus, but did not offer us any drinks or water. When we finally decided on what to order, we had to wait 25 minutes for our server to show up, and when he did, he did not even apologize. We ordered 2 appys, and 3 entrees, and some drinks. The drinks came out fast, but the appys took forever, and so we flagged down the manager, and she told us that it was coming. And it did finally arrive, and the appys were delicious-spinach/artichoke dip and kobe burgers. However, when we were done appys, I told our server that I wanted another drink, and he said okay, and then placed my glass beside the booth, and walked away. Then we waited another 30 minutes for our entrees. The entrees were alright, portions were adequate. However, the salmon was extremely salty, and the seabass was slightly tasteless. My friend ordered a caesar salad, and there was just 6 thinly sliced pieces of chicken. Although the manager did give us a "free appy" for the long wait that we experienced, I probably would not go to this location again. We should have just went to the one on English Bay, with beautiful beach scenery, instead of Yaletown's snobby hostesses/servers that think they're "just too beautiful" to do their job ( which is serving, of course) properly.
We were a party of 8 on a slow Monday night. The hostess was absent probably because there was no one coming in. We arrived at 9:30 and we were told that we could not order of the regular menu and that they could only serve from the late night menu. However after asking the manager we were allowed to order from the regular menu.
The food was good but not awesome. The server was genuine and had good intentions. She was quite helpful and attentive.
The place was very clean and the washrooms were quite unique almost airplane type (except bigger).
The drinks were really good !!!
The only thing though is that the desserts were quite ordinary. Nothing spectaular.
Overall not the best but not the worst either. Simply put----Decent
I had a lunch at the newly renovated Milestones last week. The place looks great but clearly they are still not up to speed on service and the kitchen is slow, the food was not hot when it arrived and I ordered pasta so this should not be that big a challenge.
I found the staff to be unfocused and disinterested which is not the usual for this place. I have gone to the Yaletown location for a years and always been happy with the performance but clearly they have some rebuilding to do.
I will give them another try in the next few weeks.
What can I say about this restaurant? For some reason I find myself continually going back here and I don't know why. Everytime I do I say that is the last time but then I find myself there again. Funny thing is I do the same at McDonalds. I could go on forever about my experience here. Some of the waitresses are so nice and pretty and oh hello yes I am good yay yah yah yah ha ha ha thank-you. Then you get one of the tall guys there not the short indian fellow who is just a complete mess. I can't even begin I would have to do it in point form. Stuff like your appys coming after your entrees. Dumping our food off on us and running off then ignoring us. Waiting 15 minutes for the cheque long after we are done eating and waving our hands in the air. Then having him take our visa and take off long enough to have gone on a shopping spree. More waving of the hands. Do not want to sit in a place pissed off for over half an hour after you should have left. Last time I went I got the chipolte chicken quesadilla. Instead of being slightly crispy and a healthy option. I got a mess within two wraps. Where is the chicken? This thing isn't even hot, it was some kind of a mess of filler beans and not even sure if they used cheese or what I was eating. When a restaurant puts something on a menu it should somewhat resemble what the rest of the world knows it to be. That is all the time I am wasting with them. And I feel bad because some of the girls are so nice.........maybe that is why I continue to go back to the overly glamourized mickey d's.
This is not a restaurant that can hold a candle to the better competitors. The food is meh so-so but doesn't spark passion. More taste is required.
The ambiance is not that good either. Nothing special comes to mind. Sure, they have a drinks menu but look at the ambiance, attractiveness, edge and fun Cactus Club, Earls and Joeys offer. none of that here. Instead, you get kids running around and crying and being disruptive.
For the money I rather be served at one of the other chains and be entertained too.
Well, I went into the "new and improved" Yaletown Miletone's, to find the place a complete disaster. Although, one of the only things that brought me in there was that the renovation looks great. Besides the decor, as soon as I came in the new glass door, the hostess almost looked angry that I even came in. I ended up getting sat in the bar area, where there were flies everywhere. I was constantly swatting at them. Disgusting. The food was good, as usual. I had the chicken foccacia sandwich. The food is the only reason I will return. As for service, it seems as though they understaff their employees, so the service, of course, is lacking because of bad management. I've worked in restaurants in past years, so I know the works of how to get a restaurant to run properly. Our server ended up apologizing to us more than anything, because our food was taking a little bit too long. I find that the kitchen gets completely bogged down if it gets slightly busy. The busier it gets, the slower it gets. That is why Milestones gets a bad rep. Although I will return for the food, the restaurant itself has some definite fixing to do.