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3
  • Food3.5
  • Service3
  • Value3
  • Ambiance3.5
  • Reviews18

Milestone's Grill and Bar

1145 Robson Street
Vancouver, BC V6E1B5
Tel: (604) 682-4477
Neighbourhood: Central
  • Cuisine: American, Canadian, International
  • Price: $$$ ($30 - $45)
  • Reservations: Accepted
  • Meals: Lunch, Dinner
  • Features: Gluten free
  • Hours: Mon - Thu: 11AM - 11PM, Fri: 11AM - 12AM, Sat: 10AM - 12AM, Sun: 10AM - 11PM
  • Milestones serves a seasonally rotating menu of Internationally inspired cuisine in stylish, relaxed atmosphere.

Reviews

Displaying 1 - 18 of 18 Reviews FoundSort: Useful | Helpful | Reviews | Date
Par food
By Bonka of Vancouver (464 Reviews)
Submitted Thursday, February 25, 2010 - 4:47pm [Dine in]

We drowned our sorrows after Team Canada's loss to USA by heading up Robson for some grub. The space is pretty amazing with the refreshed look but first impressions were short lived.

We went with a variety of what ended up to be mediocre appetizers first. Yam fries were soggy, calamari fingers were bland and the chip and dip platter was paltry at best, using hard perforated flatbread to dip in oversized tomato tapenade. Entrees were a better result but my gf's sirloin was underdone and lacked tenderness and flavour - it tasted like an unaged, rushed cut of beef. My friend's chicken and mushroom with capellini and my chicken penne were standard chain quality and easily the best at the table.

Service bordered on decent to good. Our server spent time between servicing tables and bouncing back and forth with clean plates but he made pop ins when he could. Not great but not poor either.

If I did come back I'd be tempted to avoid the food entirely, and stick with the drinks only.

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Mild milestones
By diningdandy of downtown vancouver (56 Reviews)
Submitted Friday, December 7, 2007 - 1:17am [Dine in]

So Earls was completly full so me and my guest made our way to Milestones which is always pretty solid. I though there Seafood pasta was pretty great and the Cesar salad was solid. Overall everything was solid and the service is prompt even though it was very busy and i think the place is pleasant and has a warm and inviting ambience.

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Good, but expected better from Milestones
By eating good food of Vancouver (127 Reviews)
Submitted Friday, June 8, 2012 - 11:04pm [Dine in]

Came here tonight with a friend of mine for dinner. I usually never leave a Milestones feeling dissapointed, but today, well, I can't say I was too dissapointed, but was a little bit.

Anyhow, I had ordered my usual double cheeseburger and to drink I had a Shirley Temple, and my friend had the chicken Portabella and a Bellini. For appetizer, we had the chicken wings with Chipotle Mayo.

I was dissapointed when we recieved our order of 7 pieces of chicken wings. Normally we get no less than 9, but often get somewhere between 10-12 pieces. The waiter told me that they had changed some stuff on the menu.....Geee....Thanks, $11 for that.

So about 10-15 minutes later, our entrees arrive.....no problems there, food tasted fantastic as always. The waiter then came by and asked me if I wanted a refill on my Shirley Temple, to which I accpeted.

Our Bill then arrives, and I see that I was charged for 2 Shirley Temples (are refills not free?:) I didn't think they were free, but then why would he ask me if I want a refill and not tell me that it is not classified as soda pop? Anyhow, I aksed him about this, and he just responded "Sorry, they are not"

So then my friend and I just stayed and talked for about 5 minutes before paying the bill and left.

Anyhow, it's not too bad here.....we will return for sure, as we have had many great visits to this Milestones and others, but come on....those wings were a joke (Never again) AND let customers know if a drink is not refillable.....obviously alchohol isn't, but sometimes Shirley Temples are (even if it's rare)

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Poorly made salad?
By bordercollie of north vancouver (268 Reviews)
Submitted Sunday, February 22, 2009 - 1:59am [Dine in]

I hadn't been in Milestones since they had their renovations, and like the changes they made. I was greeted by a friendly server and took my order. I decided to eat Chicken Casaer Salad, and found the kitchen staff that prepared it very poorly. I received 5 thin slices of chicken, the dressing was too heavy and found the iceberg lettuce had old pieces including the section of the lettuce that's usually tossed when anyone is breaking open iceberg lettuce.

I did bring this attention to my server that I found my dish, wasn't as good a previous experience, and to suggest the kitchen staff to learn how to clean and prepare salads.

Not impressed with my meal that's usually easy to make and left me wondering if this location will ever measure up before they had their renovations.

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Quick lunch became long lunch
By azn_msfyt of Delta (194 Reviews)
Submitted Tuesday, March 4, 2008 - 6:29pm [Dine in]

Food: we had the roma tomato capellini, thai chicken tacos, california burger, slow roasted quarter chicken and spicy thai chicken roll up. Overall, everyone seemed to enjoy their food. Curly fries were disappointing as they weren't spicy but c'est la vie. My quarter chicken meal was a little disappointing - chicken was quite bland and came with no sauce. Mashed potatoes were ok, roasted veggies were pitifully done (squash was mashed, veggie overcooked) and corn bread muffin didn't taste like corn - just bland.

Service: appalling. We went in there before the lunch rush began and although there was only 1 other table seated, the server had trouble finding seats for us. Server was terrible as she gave us our drinks and never came back. It was a good 20 minutes before we spotted her and flagged her down - too long if we only have an hour for lunch. After our meals, we couldn't locate her to pay! We actually walked to the hostesses and they were too confused to help us even though it was quite straightforward - separate cards used for separate meals. It was actually quite frustrating. It took us another 15 minutes to pay. We ended up being 15 min late fr lunch despite only spending 20 min tops eating.

Ambiance: Dire need of renovations as the place looks dated and many of the seats are cracking. Glad they'll be closing for renovations.

Overall, I probably won't be returning for a meal since it took too long for us to get served. The food is not good enough to warrant the wait.

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A fine place
By chasiubow of North Van (675 Reviews)
Submitted Thursday, August 3, 2006 - 8:48pm [Dine in]

I took my wife and a friend from HK to sample Milestones because our guest wanted to have real Canadian food. Except for one minor complaint, it was a good experience.

When we got there, we were seated immediately. Unfortunately our server was just going off duty, so we sat there for 15 minutes holding our menus and waiving at the passing staff. Finally a server showed up, and she apologized for the delay. Not a good first impression.

We ordered a beef burger, a Sante Fe brunch burrito and a California garden salad. My burger was juicy and nicely grilled, with a generous portion of tasty curly fries. I was happy to note that the fries weren't over-salted and they were really good. My wife reports that her burrito was delicious, but her home fried potatoes were a bit overdone. The salad was fantastic according to our guest, who had a side of the foccacia bread, and it was more than enough for the hungry traveler.

The server was friendly and attentive and except for the late start, would have gotten a higher rating. The ambience was great, and even though the place was full it wasn't noisy.

I will be back for more tasty food.

Recommended!

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New & Improved
By diner40 of Vancouver (95 Reviews)
Submitted Friday, August 1, 2008 - 7:02pm [Dine in]

Grabbed a bite today at the newly renovated Milestone's and was very impressed. I ordered the turkey club with coleslaw. I am not a fan of even a bit of cilantro, it's one of those things you either love or hate, I happen to hate it. I asked if the slaw came with cilantro and our server said that she didn't really know for sure but would check. When my meal arrived the slaw came without cilantro, something they did especially for me...I was impressed. The sandwich was good same with the cilantroless coleslaw ,quite tasty. My dining partner had the Thai wrap with those curly fries and reported back that it was good. Not mind blowing but consistently good food at Milestone's. The renovations look great, it was closed for what seemed like about three or four months. I have to give kudo's to our server, Ashley. Outstanding service. Very friendly , prompt and a pleasure to have as your server. I will be back.

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A classic
By papoo of Robson Street, Vancouver (2 Reviews)
Submitted Tuesday, September 29, 2009 - 2:07am [Dine in]

After being to this location before it's renovations and since, I have always been impressed! After their "face lift" the place looks and feels fabulous, upscale casual I'd call it. You feel fine going there for a casual lunch/dinner, as well as in the evening for a special occasion or to start your night off downstairs in the lounge. They also have an awesome brunch, best Hollandaise in town for sure.

This last time I had the seafood salad and it was excellent. Definitely filling, and pretty healthy as well. My friend had the Kobe meatloaf and said it was delicious, loved the onion strings on top!

Apparently on Wednesdays they have "Date Night" where 2 of you can have an appy to share, an entree each and a dessert to share for only $50. AND all bottles of wine are $5 off as well. Best part; a couple is any 2 people, significant other or just a couple of friends.

Service I feel has gone up a notch as well, which is great. Everyone seems to actually enjoy their job. They are personable but not not in your face, perfect.

A place I feel good about recommending.

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Good service, Excellent burger
By bluecat1203 of Vancouver (6 Reviews)
Submitted Monday, June 22, 2009 - 4:12pm [Dine in]

I came here with my sister a few weeks ago and ordered the californian burger - one of the best burgers I've had in these types of restaurants so far. The beef patty was pretty big - but cooked just right... not too "well-done", and not too raw! I also liked the yam fries substitute for the regular fries.

This place's atmosphere was quite nice - lots of people but the booths provided enough privacy. Our server was incredibly polite and pleasant as well.

I would not mind returning here again.

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Bad service, great food.
By maria77 of Vancouver (1 Review)
Submitted Sunday, February 24, 2008 - 12:02pm [Dine in]

Food is great, Service is misserable. I tried to call for a table, was put on hold, they tried to put our 9 people party on two tables (what?) and called me 5 minutes prior to the reserved time to ask if we are actually coming.
Food was fantastic though.

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Pretty good, until...
By royrock of Vancouver (West End) (13 Reviews)
Submitted Friday, February 25, 2011 - 8:40pm [Dine in]

This has been a hit with me when it came to dates about a year ago and when I was looking for something a little less casual and more intimate than some other restaurants in the West End, while not wiping out my wallet.
I was happy to see they offered veggie burgers. They have three choices for "toppings" that come with your burger: one that's all cheese, one that's guacamole and bacon, and one that's cheese and bacon. As a vegetarian, I usually I get the guacamole one but sub the bacon for feta. They come with curly fries which adds a little more fun to me rather than the standard thin cut fries/steakfries you get anywhere else.
Every other time other than the last time, everything has gone great. Always a really delicious portobello based patty that has amazing flavor (favorite of all veggie patties), and I've been told several times tastes better than the meat one by friends and family when they try my order. The fries come hot and crispy, then bun and other ingredients always taste fresh, and I'm usually over all satisfied.
The entree sized salads are pretty bomb, too.

Now here's the unfortunate kicker. My last visit, my vegetarian boyfriend ordered the same burger as I and when his arrived first, we noticed his patty looked oddly dark but we assumed it was on the grill a little longer. With hesitance, he tried it but immediately became weary of the taste. It was definitely meat and we quickly called up the server and told them that we ordered vegetarian and she checked what she wrote, and she had written down vegetarian but we pointed out that it was meat and she took the burger back to the kitchen. Afterwards, the manager came and apologized profusely understanding that eating meat for us isn't just a little "oops". We didn't make a huge deal out of it, knowing that in the restaurant industry, it happens, but she pulled the burger from the bill. It was overall handled pretty well.

Otherwise, I would've given service and food 5 stars and I still recommend it.

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Best Service
By soverycute of Vancouver (1 Review)
Submitted Tuesday, November 27, 2012 - 10:05am [Dine in]

I went here last night to escape my roommate and give them space as well. It was just me. I had the best service. What a lovely girl.
And spinich dip was so good that I ordered another. It could feel awkward to some people going out alone but if you ever feel like you would want to... Go HERE! I sat in the lounge downstairs and everyone there was alone. But not just that...the sweet girl providing the service made it so great and comfortable.

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Never again!
By onegirl of vancouver (22 Reviews)
Submitted Wednesday, January 25, 2012 - 12:52am [Dine in]

Went on a weeknight, and normally wouldn't go to a "chain" but options were kinda limited (due to dietary restrictions).... it was a slow night, as it was mid-week and super cold out.
Service was extremly! slow!!! IT wasn't even a full restuarant (less then half full) and yet it seemed to take forever to get service!! The table behind us, arrived and ordered and received thier food before us?? How does that happen??? There were 2 of them, 3 of us.. come on!!
So my friend ordered yam fries - pretty standard stuff right? but apparently they don't serve that with thier normal dip, they changed it to some asian thing, which was aweful! Apparently Milestones changed it and didn't have thier regular one?
We ordered our mains, and as mentioned, took forever to arrive, at one point we even asked how much longer it may be (hint hint - hurry it up?) and we were told a few minutes... 10 minutes later it arrived?... .friend ordered shrimp dianne? and was not impressed, other milestones locations don't skimp out on the shrimp! other friend had gluten free pasta... and it was okay... my mushroom chicken dish was okay, seemed like chicken was overcooked??
I am sorry, but we were not impressed...I know it's a chain but other locations of Milestones, seem to have much better food and service then this particular location -- Folks you're on Robson street.. aren't you supposto be trying to impress???

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A Poor Choice on Robson In The Area
By morganfanatic of Van (4 Reviews)
Submitted Sunday, April 17, 2011 - 8:01am [Dine in]

Don't waste your money. We had lunch and had several problems: the food was extremely slow to arrive perhaps to help sell more drinks, but they don't have the ambiance, waitresses or feel for drinks. They couldn't tell the difference between rare steak and well done steak, and even the pop was messed up. The waitresses are dressed like its a family restaurant. In the same area Keg, Cactus Club and Earls give you much better value for your eyes, as well as food. It is overrated , and not worth the money.
The service was adequate but much better at other restaurants. They really have to improve themselves before people come back in groups or order drinks.

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Loving Robson As Usual.
By JAdoreFood of Vancouver (7 Reviews)
Submitted Wednesday, July 7, 2010 - 1:14pm [Dine in]

I was skeptic to try Milestones at first. I thought, "Just another chain restaurant making typical American/Canadian cuisine. Couple of okay burgers, nothing more"

My friends and I decided to try Milestones on our birthdays as a replacement for Earls, which does not hold reservations and we were all very pleased with the food. It was a large group, of about 16 people, and there was another group just as large holding the long tables, so they split us up into 2 groups and put us into booths beside each other.

The waiter was friendly and attentive. He made sure that our order was put in before the other large group so we wouldn't have to wait all night for our food. I had the seafood salad, and it was definitely a treat for the eyes. There was salmon, shrimp, avocado, lemons, sun-dried tomatoes, etc... The salmon was grilled to just the right time; it was soft but had a very nice smoky taste to it. I loved the addition of avocados and the lemon vinaigrette wasn't too sour, nor did it drown the leaves.

The others ordered steaks, burgers and pastas, and I had a quick bite of each. The steak was alright; it wasn't the best steak that I've had in restaurants but it's worth trying. Their pasta, I don't think, is worth $17. There wasn't anything wrong with it, but it wasn't an impressionable dish so I don't recommend having pasta at Milestones. I do recommend their yam fries though. It's a great appetizer dish to share and I like the sauce that they've paired up the fries with.

The restaurant was also very quick to make up for a forgotten dish. My friend ordered a steak and he did not receive it when the rest of us had our food brought to the table, and it wasn't until 20 minuets later that he got it. However, he quickly received drinks on the house and the kitchen staff themselves came out to bring him his steak.

At the end of the evening, we asked the waiter for split bills and we piled our cards and cash onto the tray, but the waiter never brought back our change. I know that in these large, chain restaurants they all expect to receive huge tips, but I at least expected the waiter to bring back our change. A couple of my friends had over tipped, probably by 10-15 bucks. But it was a birthday, so we let it go just for the time. Although I'm interested now if anybody else has had this happen.

The Robson location is the only Milestones I've tried. It's a great place for dinner with groups or a quality dinner between family or a small group of friends. Definitely try it if you're in the area!

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I love the food but it will be better if they come faster
By Marshmallow of Kerrisdale,Vancouver (3 Reviews)
Submitted Tuesday, October 7, 2008 - 1:09am [Dine in]

Couple weeks before, My boyfriend and I went there around 10:30pm.It was a weekday night. We went into the restaurant but nobody was there to lead us to find tables. And they use the table to stop the way to the stairs. So we thought that they were actually close. But there were a lot of people sitting in lobby area. So we asked the only one server in the bar about if they are open. He said it is open. I was Curios why he is the only person who run the whole thing. Then he said because he can handle it. So we sit down and start looking at the menu. He order a lamb and I order a chicken salad, two pineapple juice. We got our drink really fast. But it took us unless 30 minutes to wait for our food. And someone gave us the wrong food. I have to say the food was great and I think if they can improve their service speed will be better.

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All right
By bcgurl of Vancouver (8 Reviews)
Submitted Monday, January 2, 2006 - 1:50pm [Dine in]

Made reservations ahead of time and so didn't have to wait at all - tried their brunch menu and it's pretty good. The drinks are a bit pricey.

Food came out quickly so it's good if you only have an hour for lunch.

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Just another chain restaurant
By dtgirl of Vancouver (8 Reviews)
Submitted Tuesday, May 12, 2009 - 2:05am [Dine in]

All in all, I have come to this place many times over the last several years and it is decent but also a bit of a hit and miss. I have had excellent service and that leaving much to be desired.

An ok choice for a casual lunch and, with a bit of a stretch, a casual dinner.

It's not that I consider myself an Eggs Benedict connoisseur but I do like them for my brunch and I am yet to find decent Hollandaise elsewhere. However, as I went there for lunch today and got my usual, I found the English muffin to be soggy and one of my eggs was soft-poached while another was almost hard-boiled. The temperature of the dish was also lukewarm.

Will probably return and keep my fingers crossed for better luck next time.

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