The Market by Jean-Georges is a "destination" restaurant with four distinct experiences; a cozy and casual bistro with fireplace; a heated outdoor terrace with city views; an enticing bar complete with raw bar; and a sophisticated fine-dining room featuring two private rooms, one for 10 and the other 12. The culinary focus will be on seasonal, regional ingredients with particular emphasis on fresh, local seafood.
My wife and I dined at the Market By Jean-Georges on Friday night in the dining room. Ordered the Crab Cakes, Short Rib, and also the Pacific Halibut. The Crab Cakes and Pacific Halibut were very average. The Short Rib was good, but the french fries I had ordered as a side looked and tasted exactly the same as McDonald's fries. My wife tried to order the tomato soup, but at 6:30 pm they were already sold out of it. We shared the Warm Chocolate Cake with ice cream, and it was very good.
The service was below average for a high end restaurant such as this, and is definitely not up to the service levels of other restaurants located in Shangri-La Hotels in other cities. I had to ask for refills of water, and coffee even though the restaurant was not at capacity. After the main course, the table was cleared for dessert. The waiter brushed some crumbs off the linen tablecloth with a brush onto the floor. I also noticed the waitress attending to the table next to us doing the same thing, and pulling the brush from her back pocket. Usually a restaurant of this level trains their staff better.
The decor was very nice, but the music volume emitted from the bar area was so loud, you could not have a conversation without shouting. It was like having dinner in a nightclub. Management should have doors that close off the dining room from the bar area, as they are trying to offer distinct dining experiences with different areas of the restaurant; such as the patio, bar area, and main dining room.
Overall, the food was not memorable, but the service and loud music was! I suggest that Jean-Georges Vongerichten retrain his excutive chef - David Foot, so that he is able to translate Jean-Georges world renowned food quality level adequately.
A recent dinner at Market with a group of friends was one of the best I've had in the city this year. The crab cake, short ribs and cheesecake were all outstanding. We received attentive and efficient service from arrival at the restaurant and throughout the meal. The only caveats are the lack of signage for anyone entering from Georgia Street through the hotel lobby and the too loud music.
What a great place to have supper, the ambience was "spot on" and the food was almost perfect. So I decided not to choose anything on the menu but just let the waiter "go for it". He chose 2 raw plate, 2 appys, 2 main and 1 dessert. For the raw we had the Artic Char and the Tuna. Go for the tuna it was perfect, the quantity, presentation and taste. Wrapped in rice crackersd and then cooked mmmmm. very special. Next the Crab cake and the Shripmp Sald - go for the shrimp salad - really fresh witrh an awesome dressing. The crab cake was the only dissapointment - the ginger sauce was over powering for the dish - but Oh well, win some lose some. Next up the lobster and the Sable fish - both winners - perfectly cooked, reasonably priced and large portions. We finished off with the chocolate dessert - wow indulgence and gluttony rule - as did this dessert! I did try to book in the next night to do it all again but alas they were booked till 9.30 and it is a little late for us to eat. Really recommended and I usually hate hotel restaurants!
This was my second visit to JGs. The second visit confirmed my first impressions -- very good food, substandard service. I recently dined with three others and we were all promptly seated in the alcove, as requested. We ordered one of the non-alcoholic drinks (tasty but sweet) and, after a lag, our orders were taken. Then we waited and waited.
There was a palpable wait for the appetizers (all very tasty, although the seared scallops were a tad overcooked). The entrees came quick enough after but once deposited on the table, it was like a no man's land. Someone would occasionally come to pour the sparkling water but otherwise there was a dearth of service.
We started wondering if they had forgotten us after waiting about 15 - 20 min for dessert. The server went by about 5 minutes later saying it was coming right up. She came back a few minutes later to apologize and say that "there was a mix-up in the tickets". Something you don't want to hear during a business lunch.
We ordered cappucinos and tea to help with the wait. We were billed for these drinks and they came halfway through the dessert. The dessert was tasty (the others thought the pavlova was a touch too sour, but I liked the tartness) but we had to wolf it down given the time. I paid the bill before we were even finished, in our rush to get out. We were able to leave at around 2.20 - 2.25 pm. The service made all of us late, which we had to make up by working later that evening. This pleased no one considering it was the long weekend.
This problem with service has been outstanding since Market's opening. I visited them during their first week and lunch took over 2 hours. I wrote to them about this but never received a response (not even a canned thank you for the feedback). In reading the reviews, I thought perhaps the service issues had been rectified. The lack of the response then and the failure to fix it by now, means that Market remains an unreliable destination restaurant for a business lunch.
I dined at Market on a Friday after work, as part of a group of about 20. My biggest complaint is the service, as well as the poor attitude of the servers.
The server was slow to attend to our table, and even slower to actually bring the drinks. He was not very well organized, he would take just a few of the orders (from those that waved for his attention), rather than check with anyone. My drink sat empty far longer than it should have.
When our table began to order food, our server told us that we had to order all at once, because he didnt want to be running back and forth, or confuse the kitchen with constant orders. WHAT? This is a restaurant, the very purpose being to bring food and drinks when people desire them.
As for the food and drinks (when we got them), everything was very good. With the exception of the tuna burger, it was very salty.
Even though we were there for hours, the service did not improve throughout the night, and, in fact, went downhill. Our glasses were often empty...not an enjoyable experience.
We came to celebrate the new year in advance, and it definitely did not disappoint.
Having perused the menu, we decided to try out their 6-course tasting menu as it consists of 3 items from the appy selection, 2 from main course, and 1 dessert.
The place is beautifully designed, leaning towards a contempary and modern ambiance. We sat at the private dinning area with some nice chandeliers hanging over us. However, it could be quite noisy if one is seated in the open dinning room.
Appy dishes are on the small size. However, it still gives a good enough portion to truly enjoy each dish, especially the foie gras, very yummy. The main dishes are more generously sized. The venison is cooked to perfection. But I personlly love the sablefish the most. Every dish is very unique in flavour. If I have to complain about something, it would be the temperature of the hot dishes. It tasted luke-warm when I had my first bite. I suppose when it came to a 6-course meal, it is difficult to gauge the time between each course, and serve immediately after it's cooked (we didn't have to really wait between each course).
Service is wonderful. Our waitress was warm, knowledgeable and considerate, making suggestions without being pushy. I was concerned the reputation may make the staff there to be snotty or something like that. But it's not the case at all. Service standard is high as bread is offered whenever the plate is empty, cutlery is replaced after each course if it had been used. And wine is poured when the glass is near empty.
And a big plus in my book is value. Other similar establishments would charge at least $100 for such menu. But Market's is priced at $72. I would not hesitate in recommending this restaurant to anyone who wants a fine-dining experience.
Despite all the hype Market is a (small) step above Earl's/Cactus Club in terms of food quality. Everything is nicely prepared but it is entirely bland and average. The setting is modern and comfortable, service perfectly competent, and the prices are very reasonable.
For starters I have tried the artic char sashimi (fresh and served very simply in an uncomfortable bowl), truffle pizza (again very simple with a mild truffle flavour), and the beef tartar with onion rings (poorly seasoned).
For mains the sable fish was nicely cooked but it was poorly garnished and served with a mild and rather bland broth. The steak was nicely portioned but again bland.
Desserts were barely worth noticing, with the passion fruit pavlova being almost overtly bitter to eat, chocolate cake being starchy and boring, and the ice cream trio being nothing you couldn't make for yourself by browsing through the ice cream section at Save on Foods.
In the end Market is a fine choice for the business lunch crowd but to have it uttered in the same breath as i.e. Lumiere, West, the Pear Tree (etc.) is laughable.
While we tend to not expect the absolute and utter best of everything during the rush that is Dine Out Vancouver, we were utterly underwhelmed by Market by Jean-Georges.
Upon entering, we were greeted kindly by the kind hostess, who promptly seated us in the dining area with our menus. The room had lovely ambiance, all muted tones and soft music. Quite soothing in fact. And luckily so, as we needed to be soothed after waiting for over fifteen minutes for our server to come and do her initial check-in.
When she finally arrived, she stood awkwardly next to the table and asked if we wanted cocktails. We declined, and barely caught her to order our food before she booted it away from the table.
The appetizers arrived promptly. I had the beet salad, my partner had the tuna tartare. The beet salad was tasty, though rather tiny- about 1/2 a beet's worth. Nice balance with the yoghurt dressing and peppery microgreens. The tuna tartare was amazing, and a more than reasonable portion. Light and citrus-y, with a tart avocado puree, it was the best part of either of our meals.
It took a while for our mains to hit the table. The pork was nicely cooked to temperature, just juicy enough. The XO was a punchy counterpoint, though it could have stood a little more salt in the mix. The mushrooms were, well, mushroom-y. Not entirely thrilling. Just... mushrooms. My fellow's steelhead was beautiful cooked, though nothing entirely stunning. The mashed potatoes were very much mashed potatoes- the truffle was indiscernable, the brussels sprouts a mere shredded garnish.
Dessert was ok, but really, how difficult is it to mess up dessert? The cheesecake was light, the sorbetto and marmalade tart counterpoints to the creaminess. The bitter chocolate cake was lovely and rich, but nothing thrilling in the least.
Dine Out gives diners a opportunity to try eateries they may not normally frequent. We use it as a litmus test to find places we'd recommend for special occasions, or want to return to for the full menu. Sadly, in this case, Market did not fit the bill.
Had a great Christmas Brunch with my family.
3 course meal was right on the spot with at least 5 choices per course. There is something for everybody. IMO, I prefer sit-down Christmas brunches over buffet style ones. With buffet, there is a lot of food, but the taste is usually bland and cold.
Appetizer: Scallops were cooked just right with a unique sauce that went well with the scallops.
Mains: French Toast. Not just ANY french toast... it was charred slightly on the outside, but there is no charred taste. It was simply crispy. The inside of the toast was wonderfully fluffy and a stark contrast to the outside. Perfect! Coupled with... cinnamon apples.
My wife had the organic chicken with melted cheese on top. She said she LOVED it.
Dessert: Cheesecake with Kumquat. This dish was a perfect sized portion. It finished the entire meal and didn't "overfill" my stomach or left me with yearning for more food.
Service: ALmost perfect. You be the judge: the entire meal took 1.5 hours. I thought that was a little long. Perhaps, 1.25 hours is better?
But, as you can see, I am looking for things to pick on. The service was wonderful and attentive. All the servers were spotting smiles and there were no mistakes.
Value: It was a Christmas Brunch. I expected to pay a lot more than the $49 per person price. The Christmas brunch buffets at other restaurants were $70 or more AND I could not get a table (I booked a day earlier). I believe that brunch on regular days is only $29. At $29, for the same menu, it is practically a steal. See here:
Parking: 98% empty stalls underground parking for the hotel. $5 if I remember correctly.
Ambience: Very contemporary and the elevator to the restaurant was all glass, even right to the parking level. Ingenious. It was somewhat like an airport... The only thing I detested was the short outdoor walk from the elevator to the restaurant.
Conclusion: I will go again, even if it is only just to eat the french toast.
I highly recommend this restaurant.
In the summer the patio is rocking!!! Its so nice!! The ambiance is great, the view and the service is unbelievable.The hostess can check your coats and umbrella.
I have only had drinks here. The lounge area is super nice, classy and elegant. I love the single washrooms. you get served spiced almonds even if your not ordering food,
Drinks are moderatly priced.
Finally made it to Market very excited with all of the reviews, to no suprise the food was great( love the sable fish) and well priced. But the service was poor to horrible the entire time form the greeters at the door to our server. The staff seem to act as if they rather be anywhere else than working at one of,whats supposed to be one of the best new spots in the city. We had to ask for service numerous times, our drinks sat empty most of our stay. What do you need to do to get a drink? I mean all we wanted to do is sit and spend money. I would rethink management training and whose looking over the staff training . Unfortunatley i wont be back there are too many new places in the city.
Went there this last Saturday night and was very impressed overall. The property as a whole needs to work out some kinks (ie. no on-site parking other than a shared lot with the supermarket, which only allowed for 1/2 hour at a time) and some decor that obviously still wasn't complete. I think they opened a few weeks too early.
The restaurant itself is very nice. We managed to get a table somewhat last minute, so couldn't really complain that it was next to the very noisy bar area. That all went away once the food started to come ...
We did the multi-course menu for $65 and it was fantastic. The tuna tartare stood out, as did the asian-style sablefish. The other courses were all very strong with simple ingredients done very well. The dessert was perhaps the only weak link - a little too common chocolate cake. But still pretty good!
Service was excellent - the timing of the courses couldn't have been better. Some staff seemed a little unsure of themselves but not exactly unexpected given they've only been open a week. The wine list was decent, although missing many, many of the ones they had on the menu.
If you're looking for outstanding food, at an incredible value and don't mind a few blips then I'd highly recommend this restaurant. I have no doubt the pricing will be going up ...
And as a rant: how do jeans and t-shirt pass as 'business casual' in Vancouver?? I don't know why they bother posting a dress code ...
Happened to be in the area and took advantage of their three-course lunch for $28 dollars. Great selection on the menu, though sadly they were out of the black truffle fontina pizza today, and a very nice patio though the view is mostly for street watching. The house made ginger ale had a nice bite and was quite refreshing – a nice alternative to alcohol. Starters chosen were shrimp salad and scallops. Salad had a great dressing though it didn't come tossed so it was up to the diner to take care of that (not too difficult) and the scallops were perfectly cooked with the crunchy cauliflower and salty caper-mustard puree a nice foil. We both had the slow cooked artic char with truffled mash and sugar snap peas for our mains. The creaminess of the potatoes, flaky fish, crunchy peas, and earthy truffle vinaigrette made a nice mouthful and if anything I thought the portion was big for lunch. Dessert consisted of a trio of sorbets, lemon and strawberry earn top marks, and a delicate butter cookie adorned with fresh raspberries, a not-to-sweet coconut cream, and raspberry sauce. Service was friendly enough but still a bit stuffy for a patio lunch. A real treat for lunch but considering it was only $75 for two people, overall highly recommended. Will return.
On this visit, some friends suggested that we go to try the special "Spice Market of NY" menu.
Now this is where it gets ridiculous. We were told by our very COLD, STUCK-UP waiter that if we wanted to do the special tasting menu that everyone must do it. What if someone in the party had an allergy ...too bad. As I didn't want to disappoint my friends we decided to do it.
Tasting menu ($68) 6 courses. Yes, it truly is a "Tasting" menu meaning bite size portions for all 6 courses.
Bread was not served, instead it was individual servings of pappadums served w/red curry dip (very creative)
1st Shaved Tuna - very creative, flavors worked well together BEST COURSE
2nd Chicken Samosa - 1 very small pc = 2 bites, solid chicken throughout, cilantro yoghurt dip was bland
3rd Black-pepper shrimp - 3 pcs, salty and peppery
4th Vietnamese Chicken Curry - leg and thigh w/bone-in, very salty and difficult to eat as it was served in clay-pot
5th Cod - presentation = 0 as the filet was broken and pieced together, the veg underneath was extremely salty
6th Ovaltine Kulfi - 2nd best course. The chocolate ganache was very smooth and creamy. It was a nice way to finish a mediocre SALTY dinner
Back to the service. Salty food means more water please!! With multiple staff (food runner, busser, server) serving us (party of 8), not 1 noticed empty water glasses for 2 courses until i finally said something. Even the empty cocktail glasses didn't get noticed for 20 mins. Lack of service does not justify the 18% AUTO GRAT at the end of our $800 cheque. Guaranteed grats should still be earned. Head server was quiet rude. Interrupting our conversations w/o a "pardon me" multiple times.
Value - Tasting menu was as expected for this type of restaurant. Small! There were also a lack of vegetables. Service was cold, uncomfortable and lacking. Auto-grat for parties of 6 or more does not mean they don't give us service.
As I am not one to hold my tongue when I have a bad experience...I decided to bite it as I did not want to embarrass my friends but I rather make this my 3rd and final visit here. There are so many better restaurants (for service and value) in Vancouver.
Now off to a good Pho Noodle restaurant as I was still hungry after my $100 per person meal and to take the salty flavors off my palate.
Went for the $28 set lunch menu that I have been reading about. It definitely lived up to all the previous reviews.
The food was exquisite. We started with the crab cakes, which was all crab and not just mainly filler and the seared scallops done to perfection. The parmesan chicken was super flavourul and the artic char not overcooked. The butter cookie and raspberry and coconut cream was light and a delightful end to our meal. All the flavours were delicately excuted.
Our waitress was efficient but not in your face. Very professional. The food came out in a timely fashion.
We opted to sit inside the cafe area which was pleasantly appointed. The outside area of the cafe and the dining room appreared equally as invitiing.
We will definitely return especially for the wonderful lunch special which we feel is a great value for a restaurent of this calibre.
Booked my reservation online as I've always done and got the surprising confirmation phone call (that surprisingly, not all restaurants do). They had me reserved for a different time, but it turned out alright when I showed up. Had the oysters and seared scallops - which was great. It was topped with a caramelized cauliflower. Interesting and good! My girlfriend had the crab cake which she loved as well. The reception was actually fine considering the negative reviews written. We were greeted politely and seated immediately (keep in mind it was an early seating). Our server was really professional and attentive - but too attentive. I actually tipped her well because of her service. Entrees we had were the sablefish and the sirloin. My steak came out a little over cooked, but still tasted great. I was going to bring it to the server's attention, but it was still so tender that it turned out ok. The only odd incident was that another server decided that they needed one of our spare chairs for another table. That's fine, but he went on to just take it without saying anything to us. My girlfriend and I just looked at each other perplexed. He didn't even end up using it so just returned it - again, without saying anything. Finished off with a dessert, which they personalized for our anniversary with some writing. That was a nice touch considering that we didn't even ask for it - we just told our server it was an anny dinner in the beginning. Truffle mashed potatoes were great too and they were actually pretty quick with the cocktails. All in all, a good experience. The placed got pretty lively during dinner hours and our service held up - which was most important. Food was great for its value - considering that I have had worse at similar-priced venues (ahem Milestones). Ambiance was pretty good too.
I really wanted to like Market... I really did. But my friend and I were quite disappointed with the overall experience. I think that I had expectations of fine dining, but it is clearly a very casual affair.
For the price the food was good. Here is what we ordered and what we thought. Sea Urchin on toast was quite good although the jalapeno over powered; prawn wrapped bacon was good, nothing to rave about ( I would prefer going to the Keg and getting scallops wrapped in bacon); the scallop appy was decent; the tenderloin steak was very good as were the truffle mash; the chicken was good, although it tasted like a Cornflake crust :( Overall the favourite was the steak.
Service: Horrid. I mean the server was nice.... when he bothered coming around. Water was not refilled when others around us got filled. I felt bad for the little buser as servers were pawning their duties.
Value: Very good.
Ambiance: I expected much more from a new hotel. It wasn't bad nor outstanding. Just decent.
Dined at Market the past saturday night, it is a very nice and contemporary hotel restaurant at the Shangri-La. The restaurant opened not long ago so all the furnitures and carpet etc are like brand new.
Food: great food, inexpensive menu (some entrees are in 20s range). I had the uni (sea urchin) as appy, uni was very fresh and flavourful. For mains, I had the soy glazed short ribs with apple puree, again it was very flavourful and the sides were tasty as well. Apple and short ribs matched quite perfectly to my surprise cos apple is usually matched with pork.
My partner had the steamed sole with nuts, portion was generous, the fish was great and the side (squash spagetti) was interesting too.
For dessert we shared the Pavlova, presentation was awesome, but the sorbet was kinda too sour.
I dont like alchohol so i had the Passion chili soda, it was good and interesting.
Ambience: super clean, good use of mirrors, modern lighting, main colors used were gold, white, beige and red. For customers who prefer a more upbeat ambience there is the lounge/cafe. The diniing room is more for fine dining. there was not much view, the windows look out to the busy streets.
Service: professional and courteous, but dish washing could be better cos we had to ask the server to get us another spoon.
overall i really enjoyed my meal at Market, the menu is surprisingly inexpensive and quite unique. Give it a try!!
My husband and I were treated for dinner at the Market by friends. A couple of weeks earlier, we were unable to get reservations for the Saturday as they were fully booked. When we arrived at the restaurant, we were greeted nicely by the hostess and our coats taken care of before being shown to our table. We had a semi-booth table for the four of us and the lighting and décor of the restaurant was very elegant and nice. Not dark or too cluttered. We ordered our drinks and then tackled the decision of what to order for dinner. Since everything looked good, we all decided to try the tasting menu for $65. This was worth the great price. Everything was delicious. We had rice cracker crusted tuna, foie gras brule, bacon wrapped shrimp with avocado, sablefish with nut and seed crust and soy glazed short ribs. Topped off with a warm chocolate pudding cake and ice cream for dessert. The food presentation by the dish itself and the server was excellent. Also the timely manner in finishing one course and then starting off the next was just perfect. A couple of things that we found lacking were the crusty rolls we were served. They were just a bit hard and cold. The coffee was also extremely disappointing as it was too strong and lukewarm, so that the lumps of irregular sugar were hard to dissolve. Since the restaurant is also readying the patio area, this isn’t something that is on the side when one arrives at the restaurant. You can’t miss walking past it and having boards, tools and clutter lying around. Not very eye-appealing. But all in all, our dining experience was great!
We had dinner at the Market Cafe. The menu was very small but given it is a Cafe it was ok to have a light fare. The "Market" Burger we ordered was very lean but also dry, although ingredients seemed fresh the bun was like any other bun you can get at any fast food restaurant. The crab cakes were salty even though the crab meat was quite fresh.
The wine list was very misleading, there were only 2 prices but neither price indicate the price of a bottle.
It took so long for the coffee and tea to come and not to mention the bill. When the bill finally came, it took another 20 minutes to ring everyone's credit cards through.
Overall it was disappointing since they can't even make the basics work.