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2.5
  • Food3
  • Service2.5
  • Value1.5
  • Ambiance2.5
  • Reviews15

Marble Slab Creamery

1184 Denman Street, #103
Vancouver, BC V6Z2N8
Tel: (604) 682-4998 Order Online

Reviews

Displaying 1 - 15 of 15 Reviews FoundSort: Useful | Helpful | Reviews | Date
Ice cream gone wild
By Bonka of Vancouver (464 Reviews)
Submitted Monday, October 6, 2008 - 4:52am [Dine in]

I came here once and probably not again in the recent future. At the time I was craving ice cream. There weren't too many of these types of places that I know of so we headed Downtown for a taste with my girlfriend and a friend.

Sunny days I'd guess would be big business for them. There was a lineup and probably a 15-20 minute wait. Luckily they had menus we could browse through while waiting. All of us chose a typical ice cream flavour with chocolate candy bar mixed in.

This place is like an assembly line. One person takes your order. Another scoops. Another mixes in the "fixin's", and another one charges you the levy that will damage your wallet. It is expensive. At least a couple of bucks more compared to a gelato place (but minus the add on toppings).

The concept is great but when you mix ice cream with crushed up candy bars or candies, it's too much. All of ours were incredibly sweet. Thank goodness the scoops were small. I would've preferred to share one between 2 people.

Other than the novelty (as mentioned by other reviewers) I wouldn't shell out money here unless I was forced to.

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A learning experience... $8 for an ice cream cone x_X
By foodfanatic of South Vancouver (286 Reviews)
Submitted Tuesday, November 6, 2007 - 3:23pm [Dine in]

I most definitely felt robbed. But it was something I had to try 'else I'd always be curious about until they're no longer around & then I'd be full of regrets wondering how it might have tasted...

Went there one cold evening while we were doing the usual evening stroll after dinner out. Walked by and couldn't help but to satisfy my curiosity.

Luckily, we decided to share a cone though we almost ordered two items but as with a lot of things, I might find myself less inclined to finish it after trying the first bite. Well, it was okay. The rocky road mix they have on their menu along with an extra topping and predipped cone. It was... well... ice cream on a sugared waffle cone... I think I'm better off getting myself a little tub of Ben & Jerry's fancy flavours to enjoy instead and then there'd still be enough change leftover for a box of 12 cones at least.

It's nothing special. If it's convenient for you to buy hard ice cream from them then do so, if you don't mind that you're not getting a good value but life is not always about deals, I guess, lol.

All in all, I won't be wandering back into there, but if someone else was treating, I wouldn't mind eating it again as ice cream is ice cream and there was nothing particularly bad about it.

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Very Expensive
By stevendrowe of Vancouver (44 Reviews)
Submitted Sunday, April 24, 2011 - 4:05pm [Take-out]

I am agreement with other people who have left comments.

When we arrived the waiting line was fairly short compared to when we left.

I didn't think the concept was original, you line up and choose your ice cream, choose your cone/tube then choose you topping. I have seen this concept for 10 years now. They make their own cones on the premises which I have never seen before, but I prefer tubs so I lost the benefit of this.

The taste of the ice cream was ok, nothing really special. We had melon and french vanilla

$7.95 each is WAY to expensive for what we got. We could have got a whole tube of ice cream from the store for 10 times that much and would have probably tasted better.

I wish we'd walked down the street a bit and got something from Safeway. This restaurant is for people with more money than sense.

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Not worth the wait
By nelliebobellie of Downtown (69 Reviews)
Submitted Tuesday, June 30, 2009 - 6:31pm [Dine in]

I went to Marble Slab after dinner one night mostly because I had a 2-for-1 coupon in my Entertainment Book. (I'm all about the discounts!) The line up outside was insane, but I started to have a serious craving for ice cream and thought I would wait it out. My friend stayed with my dog outside while I braved the line up.

After about 10 minutes in line, I was actually inside the door. Crazy. Another 10 minutes goes by before getting to place my order. When I did place my order, it turns out they had run out of the flavour of ice cream (sweet cream) I asked for. The server said it would be a few minutes until the new tub was soft enough to serve. I paid for the ice cream and waited for my order. Almost another 10 minutes and I was ready to just say forget it, when the server makes eye contact with me and says it's ready.

When I got my cone, sure it tasted good, but worth a half hour wait? Not a chance. I do like the idea of mixing in toppings into ice cream, but to be honest, if I didn't have a coupon, I don't think I would have paid that much for a cone. I was in Whistler last weekend and had a cone there (2 scoops that were actually 3) in a huge waffle cone for $5.50 - and NO wait. Definitely worth it. Marble Slab? notsomuch.

I suppose if you really like ice cream and you love the concept of all the toppings mixed in then it's probably a great place to go for a once in a while treat. Otherwise, I would say go to Dairy Queen for a blizzard or try any other ice cream/gelato place in Vancouver and save some time & money.

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Not worth it
By cyberspace of vancouver (88 Reviews)
Submitted Tuesday, August 3, 2010 - 12:27pm [Dine in]

Went by English Bay for a nice stroll with some friends and end up at Marble Slab for ice cream. We waited for about 20 mins to get our ice cream. There was nothing special about this ice cream. We could have gone to the local safeway and got better ice cream. Please don't waste your time and money on this place. It was not cheap either. There are alot better places for ice cream.

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sinful. but that's the point
By cook_n_eat of Vancouver (19 Reviews)
Submitted Tuesday, July 28, 2009 - 10:03pm [Dine in]

If you do like ice cream and you are not afraid with fat, then this is a perfect place for you. Last time I really wanted some treat and I had been craving for some ice cream. When I came to this store, I knew it's gonna be expensive. But this was what I was looking for and I thought once in a month paying too much for something I really like should be okay. I didn't care about how fatty my ice cream was gonna be nor how much money the bill would came to. I just wanted some good dessert. So I went for the birthday cake ice cream which was really tasty but sinful, and I chose sinful but favourite toppings, and white chocolate oreo waffle. All I can say is that I enjoyed the combination so muchhh. Maybe it's just because ice cream is my favourite food. But you know, if you really want something good from this store, then don't limit yourself. Otherwise it might be just half good.

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Novel concept, Rip-Off
By darthphaidra of East Vancouver (13 Reviews)
Submitted Tuesday, April 15, 2008 - 4:03pm [Dine in]

Ice cream just not that amazing.
One of our friends prefers it over gelato because it's "more creamy". I thought it was bland, even for ice cream.
Had double-chocolate with resse's pieces, in a chocolate & coconut dipped waffle cone. Meager portion of ice cream in comparison to the 7.64 I was charged. One friend only got half a scoop of Reeses pieces.
Wasn't that chocolatey. Staff quickly and efficiently ran through a line that was trailing out the door.
Will not return.

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Interesting Experience
By arsenic_girl of Burnaby (32 Reviews)
Submitted Thursday, August 16, 2007 - 3:19pm [Dine in]

I don't really know what's with all the poor reviews below. I do agree that service isn't the greatest, and that it needs to be (much) faster; however, this is a *new* place, and that will probably get better in time.

There are very few true ice cream stores left in Vancouver with gelato becoming more popular. Once in awhile, you just want a real, true ice cream. Marble Slab provides a unique experience in these cases. They let you select an ice cream and mix in another ingredient (a variety of fruits, chocolates, nuts, etc.) to make it your own.

I had the raspberry ice cream with blueberries mixed in and I loved it! Boyfriend had the Strawberry Shortcake.

My ice cream in a waffle cone with one mix-in was under $5, and the Strawberry Shortcake was under $6. So the pricing isn't that bad...

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okay for first timers
By chica of vancouver (36 Reviews)
Submitted Friday, July 27, 2007 - 8:47pm [Dine in]

Okay, the ice-cream isn't all that bad, its kinda like blizzards @ DQ, but less tasty, and you have to wait a long time for the ice-cream. The ice-cream is quite pricey: like $7 for 1 topping with a dipped waffle cone( extra $2); in which the server had not mention. The waffle cones were stale, and not crispy because by the look of things, they had made too many the previous days, and its been sitting around, exposed to air. The chocolate that was dipped on the waffle cone tasted like wax and plastic, and NOT at all like chocolate. I did not like the staff because like the previous review had said, they have no experience what so ever. Whats really ridiculous is that they offer banana splits for $8 plus tax!!!

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bad management
By happydiner of burnaby (1 Review)
Submitted Friday, March 6, 2009 - 2:29am [Dine in]

the manager is also the owner, only wants to make money when she can. not because staff don't want training, is they can't get any formal training. Job there is very physical. Manager doesn't value staff, only want to work them as much as she can. You have to ask" what kind of topping do you want instead of do you want any topping? same thing with cones. so pricy. I don't think its worth the money

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Marble Slab has very nice ice cream
By thirstytraveler of Vancouver (1 Review)
Submitted Wednesday, September 5, 2007 - 4:13pm [Dine in]

I have been to the Marble Slab in Texas - where this store started and have always enjoyed their ice cream. I went there recently and enjoyed their pistachio, my companion had cheesecake. We did not add any mixins because they tasted very good on their own. They were the first ones that started the "custom" ice cream on the cold slab to keep the ice cream from melting while adding candy, fruit etc. Marble Slab started this before Cold Stone Creamery became popular if you are familiar with this other ice cream store. In my opinion this is ice cream, where DQ is soft serve mixed in their special Blizzard appliance. I find Marble Slab is different from DQ as well as the numerous gelato shops in the city. I think of them all as different kinds of frozen desserts.

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I think im used to eating Gelatos..
By sweetsoysauce of Burnaby (17 Reviews)
Submitted Monday, August 27, 2007 - 1:45am [Dine in]

Vancouver has good gelato parlors that I forgot how good ice creams are supposed to taste like.

First time trying for me was pretty darn good. I had Black walnut ice cream with one mixin (cookie dough) in a house-made waffle cone. Smell of the waffle cooking away was heavenly. My friend had the strawberry shortcake. MmM strawberry was fresh and shortcake was nicely combined with the vanilla ice cream he chose.

I still like my mondo gelatos though.. I could come here again if I want to try different specialty ice creams

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poorly trained employees
By Copious of West End, Vancouver (12 Reviews)
Submitted Thursday, June 28, 2007 - 3:27pm [Dine in]

employees are too young and inexperienced. don't have any idea what they're doing. i witnessed one staff not sure how to use the whipping cream container, and ended up pouring liquid heavy cream over someone's dessert. everyone except for the two adults there were severely undertrained and inexperienced, i see staff going back to double check the recipe manual for assembling instructions.

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Good, but expensive ice cream
By farmo of Vancouver (4 Reviews)
Submitted Sunday, August 1, 2010 - 10:07pm [Dine in]

That's it. It's good, but it's just expensive ice cream.
Beware! You can easily spend upwards of $6 per person here. I've been twice now within the past month with 2 or 3 people and being budget-conscious, got the big-dipper with a few extras. Total came to about $8 each time.
They need to have a larger choice of ice cream flavours, but I guess with the space they're restricted to what they have.
It's a great concept, but when you think about what you're getting, going to a less-expensive place makes more sense.
The servers aren't so helpful. There's so many choices so I asked what would be good together. You'd think by working there, they would have an idea, but I pretty much got a blank look with "ya, that would be good" type answers.

Makes for a great treat once in a while, but it's hard on the wallet. I don't think I'll be going back any time in the near future.

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Marble Slab= Marble Sham
By Chewbacca of Vancouver (3 Reviews)
Submitted Thursday, June 18, 2009 - 6:49pm [Dine in]

Anyone who has been to the States and parts of Asia (Like Tokyo, Seoul, Shanghai, etc etc) know about Coldstone Creamery. Me, having lived in Seoul for the past 3 years have become quite a huge fan of the American Franchise. When I came back to Vancouver I was definately missing my Coldstone fix. When people told me that Marblestone was similar to Coldstone I was totally stocked. Last night was the first time I went there and I was excited to see the many different toppings that they had (Reeses! I missed out on that in Asia)
I ordered 2 ice creams because I was paying for someone else and was shocked when the bill came to 16 bucks! WTf, I was a bit confused about the pricing because it wasn't that clearly labelled, so I think that the worker should've told me about it since I did order one of their icecreams from the menu (didn't customise it) I also ordered a candy waffle bowl just because it looked so good. However I was shocked at how terrible the actual bowl tasted like (Like Cardboard coated with chocolate) Coldstone chocolate coated WAfflecones beat marble stone cones hands down. The pricing of coldstone icecream is also more clear since they just charge for size (You pick the concoction that they have on the menu)

The icecream itself was not bad, but the stickershock just left a bad taste in my mouth. If I'm paying close to 10 bucks for an ice cream it better be made from Organic Milk or some sh*t like that. Seriously, not gonna go back.

Oh, and the Sales girl that helped me out was Aloof....man they do need better training.

My advice, go to the states if you wanna have better quality, same style icecream by coldstone! :P

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