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Offering a variety of mac & cheese from the tried & true classic versions to more elaborate, creative concoctions, The Mac Shack is the place for mac & cheese lovers.
I went with a friend to give this place a second chance, what a dissappointment, worst than the first time I was there.
The food was terrible and the service not much better. I had Lobster Mac and my friend had some other concoction, both were lacking in everything they were supposed to have. Where was the lobster, there were on my count 3 tiny pieces about the size of a pebble you'd find in your shoe. As for sauce, "NADA, ZIP, ZILCH" but there was enough truffle oil to make one sick.
My friends food looked like something the dog threw up and I wouldn't try it based on looks alone. Both our pastas were over cooked and if there was cheese on them then you'd have to be a forensic scientist to find some. We left pretty much as soon as we tried our first bites, as for a refund, we didn't even ask we just wanted to get out.
Stay away people, this place is bad and expensive to boot. The owners should be ashamed of what they serve. As for me giving this place it's second chance,,,, well I got burnt again.
30 minutes to cook two take out dishes? Order was bumped by the cook to make six smaller orders before ours, even though our chit was observed to be placed on the order rack first. (Friends of the manager get priority I guess.) Then , off duty manager goes to car, gets her puppy, stands outside window and subsequently both cashiers and the acting floor manager decide to go out and hug the puppy, kiss the puppy, and return to food preparation. Hands were washed but clothing and faces, which were constantly being touched, along with hair, were not. Now floor manager was quite content to stand beside cook, without hair net or hat, and "help" all the while, while another cook seemed to saunter back and forth between back and hot line. When asked by me why our order was bumped and it took from 558 pm to 624 pm to make ,she said she did not know.Would you eat here? I certainly will not.
I love a good mac and cheese and this place definitely delivered. The food is good, wholesome and filling and relatively inexpensive. I had the lobster mac and also tried the classic mac and cheese. Both were delicious. I'll definitely be back to done in and do take out frequently!
Great kids menu too. highly recommend!
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