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3
  • Food3.5
  • Service2.5
  • Value3
  • Ambiance2.5
  • Reviews50

Lombardo's Ristorante and Pizzeria

1641 Commercial, #120
Vancouver, BC V5L3Y3
Tel: (604) 251-2240
Neighbourhood: Grandview-Woodland
  • Cuisine: Italian, Pizza
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Meals: Lunch, Dinner
  • Features: Patio
  • Hours: Mon - Wed: 11AM - 10PM, Thu - Sat: 11AM - 11PM, Sun: 12PM - 10PM
  • Lombardo's serves real Italian authentic pizza and fresh pasta.

Reviews

Displaying 21 - 40 of 50 Reviews FoundSort: Useful | Helpful | Reviews | Date
Must have ordered the wrong things...
By arsenic_girl of Burnaby (32 Reviews)
Submitted Wednesday, December 13, 2006 - 6:24pm [Dine in]

After reading all the great reviews on this place, and having an Entertainment coupon definitely didn't hurt, I decided to try it out. Having dinner for 2 for $20 (thanks to the coupon) was fine, but it was nothing outstanding. I definitely wouldn't crave going back for anything, and I definitely would have been unsatisfied had I not had the coupons. The pizza was a little dry and burnt (is this what authentic Italian pizza is supposed to be like?) and the pasta was just pasta - did not blow my taste buds away. Anducci's over Lombardo's anyday.

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Celiac's Beware!!!
By leesh of Burnaby (2 Reviews)
Submitted Thursday, May 17, 2012 - 9:56pm [Dine in]

I have been a fan of Lombardo's for awhile. My friend with Celiac disease found that they had gluten free pasta here and we decided to go. During dinner I tried some of her gluten free pasta to find that there was some regular pasta mixed in. When pointed out to the server, she investigated and returned to tell us that they cook the regular pasta and the gluten free pasta in the same water. She was told to tell us that there is minimal chance of harm.... which to a person with Celiac is a load of crap! After much discussion the manager has decided to talk to the owner about this....I am weary that there will be anything done about it... if you decide to eat here and are Celiac... beware!

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Always fantastic
By esther76 of Vancouver (east) (4 Reviews)
Submitted Monday, December 19, 2011 - 6:13pm [Dine in]

Lombardo's is a cozy family restaurant with an authentic Italian ambience and the food is awesome. It may well still be the best pizza in Vancouver despite the neapolitan pizza craze that has recently hit Vancouver. Lombardo's is always my favourite and always fantastic. Pizzas, whether veggie or meat are mouth-wateringly good and wines are consistently excellent. If you haven't tried it before, the stracciatella soup makes a wonderful starter, with a pizza or (home-made) pasta to follow. Salads are also delicious.. Just thinking about it makes me want to go in right now. Great for family dinners out, a meal out by oneself or a romantic hide-away date. Amazing home-made tiramisu. Service is always friendly and attentive, I don't agree with the previous comments but then again Vancouver is quite precious about service and loves to complain (I find). Relax Italian style and enjoy a great atmosphere - especially on a bustling Thursday, Friday, Saturday or Sunday night!

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Not one of my faves anymore
By Maxmason of Vancouver (1 Review)
Submitted Sunday, June 26, 2011 - 10:09am [Dine in]

I used to love their pasta and pizza - my recent visits convinced me that the taste has somehow changed - downhill that is. I also agree with other posts that the waitresses don't seem happy at all, this is consistent everytime. But the worst customer service exp was yesterday, a friend stood up looking for the washrooms and asked one of the female workers, who replied asking back, " are you a customer?" - I don't know why she wants to insult her customer.

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Slightly Above Average
By cheeky_italian of Vancouver (Fairview) (1 Review)
Submitted Monday, September 27, 2010 - 12:17pm [Dine in]

In desperate search of authentic Italian pizza, more specifically Neapolitan pizza we decided to try Lombardos on Commercial Dr. The pizza's were good but not authentic Italian and the server made us feel like we were an inconvenience. The space is nice, really liked the decor. The ambiance was non existent, the pizzaoli was good but could have made the pizza making and brick oven a really good show. At one point screeches from the stereo speakers gave us a jolt. Overall , the pizza was good, not great. Wont be going back anytime soon

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Best Pizza ever!
By bellyofthebeast of Vancouver, BC (5 Reviews)
Submitted Tuesday, June 22, 2010 - 10:24am [Dine in]

I think this place has the best pizza in town! And, though I don't usually order pasta when I go out, the pasta putinesca (sp) is great. They use fresh pasta, which some people might not be used to. Ignore the location (in a funny little indoor strip mall in the pink building at 1st and Commercial) and enjoy the ambiance when you are in there. have always had good service but most of all, their pizza is fantatstic!

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good food but rest leaves alot to be desired
By moomz of richmonf bc (1 Review)
Submitted Thursday, June 17, 2010 - 10:37am [Dine in]

I have been going to Lombardo's for at least 15 yrs. The food is good, Pizza excellent but the pricing is bit wierd. Chefs salad is good. Its fresh, fresh enough to have a worm in it once. Still I came back. This last experience I hosted a celebratory dinner for party of 9, food and drinks. We made the reservation 6 weeks in advance and requested a table at the front. When we got there we were stuck at 2 tables together at the back en route to the bathroom. 2 of my guests had to share an end of a a table. It felt like a kids table ! Ridiculous and that was $400 bill. They didnt remember the request for front table.Food was good but staff were not helpful, rude and certainly not professional at all. I think the place is deteriorating in the service area since that seems to be the theme in many of the reviews here. Shame really, it used to be a great place.

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Best Pizza in town hands down
By glam of Richmond , BC (5 Reviews)
Submitted Monday, May 31, 2010 - 12:18pm [Dine in]

I've tried a lot of pizza in town but by far Lomdardo's has the best! I've been going to Lombardo's for years and ever since that first bite they have been my choice, and lets be honest, in Vancouver there are alot of pizza joints.

I have verbally recommended Lombardo's for years but I think the greatest challenge is finding it. If you can somehow explain that its in the little mall - everything is gravy from there on in. The atmosphere is good but it does look a bit awkward when you first walk in to the mall but once you are seated the 'mall-feel' its quickly forgotten.

And for sure try their salads - the dressing will keep you coming back to get this healthy starter. What I have also enjoyed is the calazones. Wow, the value is there for sure and will surely feed any hungry individual.

Overall, a great place for family gathering and even for the mid-week dinner.

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Poor service, okay food
By astaehling of North Vancouver (1 Review)
Submitted Saturday, July 12, 2008 - 11:33pm [Dine in]

After hearing about how excellent Lombardo's food was for years from my father, I decided to take my kids there for a late lunch while shopping on the Drive. We arrived, and there were no other customers, so we chose a spot near the fence that encloses the dining area. They don't have booster seats (only tiny high chairs), so my 2-year old didn't have the most excellent seat, but it was okay. The waitress hid behind the counter reading the newspaper for 15 minutes before she came to take our food and drink order. Two 7-Ups took more than 5 minutes. Since it was hot outside, we were very thirsty and finished our drinks quickly, but were not offered refills. Twenty minutes later, the margherita pizza we ordered arrived, and it was screaming hot - too hot to eat, in fact. It's always great for food to be hot when it arrives, but at this point we were absolutely starving and staring at a white hot pizza for 10 minutes, waiting for it to cool down was an exercise in patience. Finally, when we were able to eat it without getting third-degree burns, the food was okay. I found it really salty and greasy, but my children enjoyed it. The waitress came to check on us when there were two remaining slices of pizza, and only then was water brought to the table, and only after I asked for it. The waitress then brought us our bill before we had finished eating, and returned it faster than she had done anything during our entire meal. Not a single thank you, kind word, or smile. And still, not a single other customer in the place during our whole meal.

I will certainly not be going back there unless they hire some staff who can at least pretend to care about the customers.

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Where Did The Chef Go?
By Fairminded of Vancouver (1 Review)
Submitted Thursday, October 11, 2007 - 10:26pm [Dine in]

We had dinner there on Oct 5. Did not get our food until 45 minutes after our orders were taken, during which time hardly a plate came out of the kitcchen. When the food came, the spaghetti was under-cooked, tough as rubber bands. I suspect the chef that earned Lombardo's its good name has gone to their downtown location. My experience there in June was much better.

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A Fan for Over 18 Years
By elsie of main, vancouver (2 Reviews)
Submitted Monday, July 2, 2007 - 9:58pm [Dine in]

I have been eating at this restaurant since I was a student at VCC. (18 years ago). The pizza was great then and whenever we want to go out for superb pizza, Lombaro's is still our first choice. We will drive across town for the #7, order the large, enjoy it with the green salad for an appie, and have it again for lunch the next day. The service has varied over that time, but we have never had any complaints. Can't vouch for the pasta, it's pizza only when we dine here. Now if they only delivered . . .

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no stuffed crusts here
By Helena of vancouver (6 Reviews)
Submitted Friday, March 9, 2007 - 10:12am [Dine in]

the pizza is excellent although i wonder if the kitchen has changed a bit--they seem to be adding more cheese to the pizza which is more american and unpleasant. The spaghetti noodles, I am guessing are home made because they are delicious almost like Chinese shanghai noodles. If you don't mind being in a banal mall setting then this is the best place to get something mighty close to an authentic italian style pizza. If you want ham on your pizza, ask if they have prociutto which seems to be off and on in availability. Lombardo's pizza is also great the next day reheated in the oven or cold. Although they share the menu essentials with Marcello's I like to support Lombardo's.

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Good Food. Bad Setting
By Ty_Webb of Kits, Vancity (9 Reviews)
Submitted Friday, January 12, 2007 - 2:48pm [Dine in]

Went here after a number of friends have told me this is one of the better pizza places in town. The atmosphere was horrible - in a mall, tin chairs, small tables. The service was sub-par unattentive stqaff, one girl actually said - oh I am not your server, I'll get someone else to help you - instead of passing a drink order to our server. the food was very good. good sized portions, excellent thin-crust pizzza.

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great spaghetti
By foodiemonster of vancouver (9 Reviews)
Submitted Thursday, January 4, 2007 - 11:13pm [Dine in]

My 2nd visit to Lombardo's and both times was throughly enjoyable. I really enjoy their spaghetti and the portions are just right. Decent prices, and good daily specials.

Service is a little bit slow, but waitresses are polite and approahable. It is a little wierd to be eating looking out into an empty mall though. Not the most romantic atmosphere if that is what you are looking for. Small so expect to wait unless you go early.

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Gimme a Break
By Muse of Vancouver (8 Reviews)
Submitted Monday, January 23, 2006 - 6:13pm [Dine in]

I have tried this restaurant twice just to be sure. Both visits, the wait time was ridiculous. The pizza was thin alright, but tasted like cardboard. The caesar salad is served swimming in water. Not worth it.

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Great Pizza!
By 2pogi4u of Richmond (7 Reviews)
Submitted Tuesday, June 21, 2005 - 5:48pm [Dine in]

Yummy thin crust (non-overcooked) and artichokes on my pizza are a definite plus...service is just a little laggy...

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The Only Place I'll Order Pizza From
By Pam_Dim of Vancouver (15 Reviews)
Submitted Monday, November 4, 2013 - 12:13pm [Take-out]

Big fan of pizza places on the drive. This is by far the best. I've never eaten at the restaurant, only ever ordered take-out pizza. I usually tip about $1.50 so my total for the pizza is about $17 which is a little steep for a medium six slice pizza. But Lombardo's quickly redeems themselves with their flavour. And they usually have my pizza ready in 15-20 min. I order from them about once a week and would recommend them to anyone. AND, I was walking by the mini-mall they are in and they now have a store front space that sells to-go food, looks like pasta and pizza by the slice. I've yet to hit it up.

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Poor Location.
By Korkey604 of Burnaby (11 Reviews)
Submitted Saturday, October 10, 2009 - 11:06pm [Dine in]

first time trying, it was very hard to find it, i was located inside a mall... go figure.

the bad

apon arrival, we stood standing for quite some time before some on realized we had been standing there for more then a minute

the server took my girl friends plate away with out asking, and took the lemon away too with it

and when we finished our food, we sat for quite awhile before any one came to our table to ask if were done and asked if we would like any thing eles/the bill.

the good

besides the statement made above, service was excellent. Food price for value was just okay, not good but not bad.

food tastes good.

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Pizza the way it should be
By Actorboy of Richmond (12 Reviews)
Submitted Sunday, January 6, 2008 - 6:20pm [Dine in]

Lombaro's. What can you say except man do they make great pizza the way it should be made. Thin crispy crust, great fresh ingredients that are full of flavour. Usually split a large salad ( try the one with dill in it, don't remember the name ), plate of pasta, and a pizza between a group of us. Prices rock. Granted it is in a little shopping center but hey I am not looking for fine dining when it comes to this place. I just want great food and they serve it up to me everytime. Anyone who thinks their pizza is bad can call domino's. See you guys again soon!

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2nd visit
By DaGasMan of Vancouver (17 Reviews)
Submitted Friday, March 23, 2007 - 2:32pm [Dine in]

Came here for the 2nd time on a Wed night with a couple friends because I wanted to use the Entertainment book coupon...We spit a pizza, a seafood penne, and a rigatoni bolognaise. The rigatoni bolognaise was quite good; the sauce was meaty and the rigatoni was very al dente, nice and firm. The seafood penne however was lacking in flavor and the pasta was too soft for my taste. Portion size of the pasta was decent, nowhere near Anducci's though. The pizza itself was quite tasty, had a thin crust and lots of toppings. I guess this thin crust pizza is meant to be eaten by knife and fork, because it was difficult to pick up and eat. Nothing wrong with that, but the small oval plates that they give you to eat with are just ridiculous. They are too small to even fit a whole slice and when we tried to eat it with knife and fork, the plate was so small that it would move and slide when trying to cut. I found this very annoying. The water glasses were again also very small. Food took longer than I expected, even though the restaurant was busy. When I looked into the kitchen, I saw only one cook making the pizza while the other just basically stood there and stared. Maybe he was new and was in training. Waitresses were polite and attentive. The mall environment is not the greatest, but I go to restaurant to eat and talk with friends, not to look outside.

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