Came here last night - there was live music and to be honest, it was the service that blew me away.
It was past 9pm and food was still being served. They were doing DOV and offered us the menu. Simple and funky flavours. The dessert was the best, i would have been happy with half the amount. The apple sundae wasn't too sweet, great texture and was delectable.
Our server, was young, sincere, thorough and knowledgeable. She was great. We were very impressed. We tried a variety of drinks/cocktails. A good balance of flavours - it would have been perfect had the stems of each of the drinks not been sticky.
With the band being in, the space was at a premium - there wasn't much room to move.
Overall, a great night and a lounge not to be overlooked.
The Shangri La Hotel is also the home to Market restaurant. Signage for both the hotel lounge and Market is inadequate so make sure you are where you want to be. And good luck finding somebody to help you find your way. Entrance to both is from Georgia Street even though Market's address is on Alberni. Once inside you are greeted by no one. You will have to hunt down a staff member. I waited 5 minutes at the lounge entrance before being acknowledged. The lounge has a lunch special of three courses for $20 that is supposed to be served in 50 minutes. The salad didn't arrive until the 30 minute mark. Given that the salad, a Cobb, doesn't require any preparation, only plating, this is ridiculous. The main was a clubhouse. It was delivered 5 minutes after the salad plate was removed. The clubhouse has a fried egg as one of the ingredients. Served warm, the egg was a nice touch. The fries served with the sandwich were undercooked and barely had any colour. Dessert also come out quickly, just meeting the 50 minute deadline. The dessert was a lemon meringue tart with candied ginger. The ginger was interesting though not to my taste. The lemon filling for the tart was very liquid. I'm not sure if this is intentional or if the kitchen rushed it.
Twenty dollars is not a lot to pay for what you get. However, the service is amateurish. There was a hostess, who spent most of her time talking to the piano player, a barman and three servers. They had trouble serving twenty people. Not very efficient.
I had been to the lounge once before for tea and the service at that time was also poor. It took 20 minutes to be served a pot of tea and when it came the water was lukewarm.
Heard about the lounge from 2 other set of friends who have been there for appies and dinner.
Found out about the 3 course lunch for $22 and tried it out Saturday. We made reservations, which is a good thing, otherwise you are sitting at the bar on high stools which is a bit of a challenge.
The lounge has low chairs and tables so expect to lie back
The service was very good- attentive, considering the place was full at 12 noon.
The 3 course lunch had a lot of variety - some good items were the chicken fingers, the yam fries and the clubhouse. Nothing too fancy but everything was fresh and hot - definitely not sitting there waiting to be ordered. The quality is usually good in hotels, I find.
I will definitely go back since this lunch special is available 7 days week at lunch time.