Went there for lunch. I always walked by this place since it is so close to my office. It is hard to notice because it is crammed up beside a few stores.

The food is solid, no complaints, but no recommendations. The lunch specials are a good deal. $7.50 for a dish, soup, and rice. Not sure about dinner.

The service is bad. The waiters are nice and friendly, no problem with them. More of a problem that there were not enough waiters. Took forever to order and to get the bill. They were running around too.
Don't cheap out on staff!

Ambiance is nothing special, but better than a lot of Chinese restaurants I've been to.

I'll put this as my top Chinese lunch option. It is close to work and better than any other Chinese restaurants in the area that I've been to.

Somehow, somewhere, some really great reviews trickled through. And I'm wondering why.
Been there when it first opened, and it was okay. Now I'm back for a second time... well, time hasn't been too kind to the place. Okay, it's okay, but definitely upkeep of the appearance hasn't been first priority. It's looking and feeling like the "usual" Chinese congee / noodle houses (though with a different regional cuisine here).

Service is pretty good, all things considered. When we went, it was quite busy and they definitely felt rushed and a tiny bit understaffed, but I've nothing really to complain about.

The xiao long bao was pretty good, so I can't complain about it. Definitely solid stuff here, though I'm not sure I'd call it the best. The drunken chicken dish was far too rough, but the flavour was a big hit. As for the rest of the dishes, mediocre at best. Some where waaay to sweet, a little bit too much oil. Just nothing that great really. I dunno, maybe we just had the wrong dishes?

Don't get me wrong, if you need some reasonably inexpensive eats, it's solid. But there's no way I'd be making a trek down here just to sample, they just don't have anything special enough to warrant that. Maybe the only reason they've been around so long is the lack of competition anywhere near here...
It's a place I'd like to like, but I'm afraid I can't give it the coveted two thumbs up.

I just tried this place because I heard they had good dumplings and I wasn't disappointed. We ordered the pan fried dumplings and they were crispy on the outside with a tasty filling. We also had the Szechwan beef and tan tan noodles. The beef dish was a little pricey for 13 bucks and the plate of food received but it was good and even a tad spicy. The tan tan noodles were great with strong peanut flavours. The interior is nothing much to look at and the orange paint is a bit hard on the eyes. But you come here for good dumplings and other Shanghainese treats; I will return when in the mood for dumplings.

I've been here several times now for lunch and dinner and even had delivery. On every visit, the restaurant was fully occupied with no empty tables. This place is busy. On our last visit for lunch, by the time it was 12:00, the lineups had started forming. By 12:30, the lineup was over 15+ people long.

For lunch, the portions are decent size from the lemon chicken to the green beans. You can't go wrong with the Shanghai juicy dumplings. The roti was excellent. For dinner, we've tried almost half the menu and everything was excellent from the Meat Stuffed Pastry to the House Special Fried Rice to the Honey Prawn.

On the down side, the food was very slow to arrive each time we were there; maybe over 30-40 minutes. On one occasion, the server asked us if we were finished eating when in fact only 1 out of our 4 dishes had even arrived. Note to the establishment: if you would like a faster turnover rate, you need to get more chefs and/or a bigger kitchen so that people don't need to wait 40 mins for their food and you will have more turnover.

On the plus side, on our last visit, I noticed a patron had taken a table up without ordering for 30 mins while he waited for his friend to arrive. Meanwhile, the lineup outside was very long. To my surprise, no one pressured the person holding up the table for 30 minutes to order (which wouldn't have been unreasonable to do). Depending on your point of view, this could be a positive (unless you are one of the customers waiting outside for 30 min for a table). All said, the service wasn't bad but it wasn't stellar due mostly to the slowness of getting the food to us. The servers in generally are always running around but for the most part are decent. I would rate service 3.5.

Ambiance isn't very good. We often felt like sardines as there are lot of people squished in a small space and sometimes bumping into our chairs. The room isn't well decorated; the tables and chairs are very minimalist.

Despite the long lineups and slow service, people keep coming back in numbers. There is a simple reason; the food is great (as it certainly isn't because of the ambiance or fast service). I have no doubt that if they moved to a bigger location with a bigger kitchen and more staff, they would do even better. We will go back. We just have to make sure that we get there really early.

I stopped for dinner on a friday night. The place was almost full, I think we got the last empty table.

We ordered the mushu pork, the shanghai juicy dumplings, and the schezchuan style fried green beans.

The dumplings arrived first, the wrappers are perfect, and the filling was sweet, juicy and tasty (alhtough slightly coarse). The mushu pork was rich and delicious (again the wrappers were perfect). The beans arrived last and were aromatic, spicy and wonderful.

The servers were pretty friendly and attentive (by the standard of most chinese restaurants, they were fabulous).

The room in unremarkable, but this place is about the food, rather than the scenery.

I must admit this is one of the best Shanghainese Dim Sum restaurants that I have been to. Absolutely love the Shao Loong Bao, the skin is thin and the filling is very juicy and not too salty. They have a Lucky Family Hot Pot which is a great description for Chinese comfort food - delicious (must be shared by at least 6-8 people). Another must try is the Beijing Style Meatcake a favourite for the kids. The value is excellent and the food beats out The Shanghai River Restaurant in Richmond, however the service and ambiance does not of course because after all this is a more of a neighbourhood restaurant.
They need more help in the dining area - the 3 servers are just worked way too hard. Great place for the food and value - do not come if you are on a strict time schedule or if you are looking for ambiance. The Chinese pastry chef makes the Dim Sum fresh at the corner station in the back. I would recommend this restaurant most definitely for the food.

My sister often eats-in here but this night we ordered delivery. We ordered special chow mein, ginger beef, shechwan chicken, and wonton in spicy peanut and garlic sauce. Everything was delicious and looked and tasted like it was made from scratch. The two spicy dishes were actually spicy! yay! We'll definitley eat here again.

We have given up!

Tonight we called and ordered delivery at 6:10 PM - called back at 7 and was told it had "just left": We live 10 minutes away. At 7:20 called again; excuse "he got lost".

At 7:30 "give you half off".

At 7:35 - we told them - no thanks we are going out for dinner. As we were walking out the front door at 7:40 the delivery guy shows up and gives me a hard time that I won't take the order. (if it "just left" at 7 - wonder how cold it was 40 minutes later?)

The last two times we have been to dine in (the decor is a horrid orange colour), the service has been slow. What is curious was that both times, tables that sat down after us (and who were Oriental) were served their food much faster than us.

First time this happens - I think it is just the way the food comes out of the kitchen. Second time - I spoke to the Manager and his English seemed to disappear with no resolution. Third time - the slow delivery - you start to really wonder.

We won't give them a fourth chance.

I ordered takeout from here: the Chinese Meat Balls (Lion's Head Meatballs), the Smoked Tea Duck and the Veggies and Tofu Hot Pot. The first two are lauded on the restaurant's website as a chef's speciality.

Sadly, the food was very bad. The meatballs were raw and the duck was burnt to a crisp. I didn't find out until I opened the packages. When you've paid $10 for raw meatballs and $15 for half of a burnt duck, well you can see why the value rating is poor. Not only that, the duck was incredibly salty and we had to throw it away as it was dry and inedible.

This was a truly disappointing experience. I had gone here for lunch and the food was decent but this takeout experience was horrific. Absolutely horrific.

I've been there a few times and I've never been disappointed with their food. It's a litle pricey for what you can get elsewhere, by like a dollar or something, but it's on broadway/granville area so everything's alittle more pricey. The waiters/waitresses are always friendly and I never have to wait too long for my food. I've never tried their bubbletea but usually I'd go to an actually bbt place for drinks like that. Highly recommend trying at least once, I usually go there if I crave chinese food in that area.