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2.5
  • Food2.5
  • Service2.5
  • Value2
  • Ambiance2.5
  • Reviews33

La Casa Gelato

1033 Venables Street
Vancouver, BC V6A3R9
Tel: (604) 251-3211
Neighbourhood: Strathcona
  • Cuisine: Dessert, Ice cream
  • Price: $ ($15 or less)
  • Reservations: Not accepted
  • Come on in and try a few of our 218 flavours, and then make your decision - we have to warn you though, it will be a difficult one!

Reviews

Displaying 1 - 20 of 33 Reviews FoundSort: Useful | Helpful | Reviews | Date
Hard to decide.
By epicurious of Burnaby, BC (507 Reviews)
Submitted Wednesday, July 9, 2008 - 11:37am [Dine in]

After dinner yesterday, I headed over to La Casa with 2. As expected, hordes of people crowded the place. I can imagine how annoying it must be working here - giving out samples to those, whom some are just there sampling with no intention of buying ice cream.

There are pros and cons to having so many flavors - 218 to be exact. Pros: lots of selection, fun and funky flavors you wouldn't even think of (garlic, for example).
Cons: It's nearly impossible to make a decision with no regrets of "should have gotten that one instead", there are too many similar flavors with just different names, and lots of samplers meaning long wait time to get your scoop.

The price was a tad expensive. $8 for double scoop and $4 for a single scoop. When they say single scoop, they mean single scoop. A ball of ice cream sitting on a hollow waffle cone. Thank goodness this place isn't cash only like most other gelato shops.

After much deliberation, I made my choice: Bailey's Chocolate Cheesecake ice-cream. Sounded delicious and creamy, but unfortunately, I was disappointed. For ice-cream, it tasted almost watery. Yes, I know it's gelato and not a creamery, but the taste wasn't at all strong and I could only describe it as "watery" tasting.

La Casa has been around since forever, and it's still a great place to go in the summer, but sorry, I think the quality has declined.

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Truly a victim of its own success
By princess123 of New Westminster BC (150 Reviews)
Submitted Sunday, July 25, 2010 - 11:54pm [Dine in]

I don't know where people get the idea that this place has changed owners. The Misceo family still owns it. It was once a quaint family business with big dreams. The dreams were materialized and grew. Martha Stewart came. They had finally made it. Then the crash.

I was there last week, and yes there is a lot of chinese writing. Vince isn't stupid. He wants to appeal to the type of customers who want all those weird and odd flavours. I had just the vanilla and it was not even good, never mind spectacular. My former fav white chocolate and cranberry just tasted weird. Gelato is not supposed to be rich . It does not have as much fat as ice cream. it is supposed to be smooth and have not ice crystals.This stuff had lots of ice crystals which is a factor of improper temprature control and too long of storage. With all those flavours, they have to be stored a long time especailly the wierd ones.

I seriously think the new President's Choice ice cream line is much tastier than anything here.

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Its Day is Done
By princessgaga of burnaby B.C. (120 Reviews)
Submitted Saturday, April 17, 2010 - 9:25pm [Dine in]

This place is the ultimate example of how sucess corrupts. Vince and his family used to make great gelato. Great flavours, friendly service, a real family business. Unless they've married into a Chinese family, the family aspect is gone along with the friendly Italian service. Last time I was there, Vince who has known me for 20 years looked through me as if I were a stranger and barked "you must prepay". Prepay for icecream?? Weird. I wish i had not paid at all. Too many odd ball flavours and not enough tasty ones. That is why the people all complain about ice in the ice cream. They have way too many flavours and not enough turn over.

I heard when Martha Stewart came here to tape her show she wished she hadn't - I can see why.

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218 Flavours!!!
By lindarose of Vancouver (172 Reviews)
Submitted Monday, September 28, 2009 - 11:41am [Dine in]

We took our children here on a Sunday afternoon.

I liked the set up for purchasing our gelato. We paid at the front counter first and were issued a token for the item that we purchased. We then proceeded to the large semi-circular display counter where immense selection was displayed. We were allowed to try before we buy. I tasted such unusual things as Curry Gelato, Gargonzola and Pear Gelato and Apple and Cheddar Gelato!! I ended up getting a triple scoop of Lavender, Basil and Pernod and White Chocolate. Dear hubby had the Apple and Cheddar and Gargonzola and Pear, the children had Chocolate Fluff and Chocolate Oreo.

I really enjoyed my herby gelatos - especially the lavender. I would have liked it in a light purple colour rather than the green - but this is just a personal preference. The flavour was nice - it was not as sweet as standard flavours ands I rather enjoyed it. The basil pernod was good too - though I would have liked more basil and less pernod flavour.

My husband was satisfied with both of his unusual flavours and the children - well they like chocolate ice cream and eat all of their chocolate gelato!!

My only real quibble is the way that they served my triple scoop. The container was tall and skinny, so I had to eat my flavours from top to bottom. I would have preffered a more shallow, wider dish so that I could sample each flavour and enjoy it in the order of my choice.

In any event - it was a real treat and we will be back on another sunny day.

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Humungous choices, quality not as humungous
By Bonka of Vancouver (464 Reviews)
Submitted Monday, October 6, 2008 - 4:42am [Dine in]

I don't know about this place. They have over 200 flavours of gelato to choose from including many unusual concoctions but it seems this place is popular based on that alone.

I love the decor. It is really what you would envision for a gelato parlor with their vast amount of choices. It is packed each time I go and you need to file through the crowd to even get a glimpse of what to choose.

Now on to taste. I don't ever recall La Casa boasting about their taste, only their quantity in selection. Probably a good move. Their gelato is nothing special. It's not bad but it's not the best I've had either. The rare visit I've had gelato that was less than creamy (frost burn anyone?).

Other than their huge selection I'm leery to come here for the best gelato.

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A lot of fun
By kewpiebaby of Vancouver (200 Reviews)
Submitted Monday, June 16, 2008 - 4:41pm [Dine in]

What a cool place to bring new friends to. Every time I come here I can't decide what I want and then after about 20 sample taste tests I'm almost full. But I feel bad and order a cone anyways. I can't remember what I order each time, but that's the fun....it's like the first adventurous time every time!

We like to avoid the massive crowds in the summertime so we like to go at early during the week and sometimes in early Spring.

Ice Cream - all your favorite flavors in on place really hits the sweet spot.

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Not as good as it used to be
By VJB of abbotsford (171 Reviews)
Submitted Monday, March 24, 2008 - 10:53am [Dine in]

We came here for a cone because Dolce Amour was closed.

I think that they have let all they hype they have received go to their heads. The ice crea is pretty good but not as good as many other ice cream places (notibly Dolce Amour on Commercial). They are seriously overpriced for the amount of ice cream they give you.

There are way better places for ice cream in Vancouver

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So many flavours!
By chasiubow of North Van (675 Reviews)
Submitted Saturday, April 8, 2006 - 5:59pm [Dine in]

This place has a bazillion flavours of gelato from wasabi to garlic to truffles to dragon fruit. It is truly mind boggling. Its a good idea to try a few samples before you make up your mind. Be warned: It is always packed on weekends and summer evenings with chaotic parking.

They make the cones on site. I've had better gelato at other places, but there are so many flavours to choose from. I usually try some weird combinations.

Whenever friends come into town I take them to La Casa Gelato for a cool treat. When I want great gelato, there are better places. This place is really more for the kiddies than the connoisseurs.

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First time customer, but not the last time?
By kennydoc1999 of Vancouver (40 Reviews)
Submitted Tuesday, August 31, 2010 - 1:23pm [Dine in]

We went in here the other day, no doubt there's a lot of people who love this place as there's a lot of in and out traffic. This place will never run out of customers.

Their product was just okay, not a taste which really made one think: " This gelato is the best I've ever tasted!" It's just so mediocre, granted there's lots of flavors but you have to think just how old and long has the product been in their freezers?

The guys who serve you aren't particularly cheery, you pay, get what you want and leave.

Poor value, one small scoop for $5? So not worth it!

No chairs or tables inside to sit on, you have to cross the street and eat outside for a seat.

We might come back here, but no way will we go out of our way if we're looking for fantastic gelato/ice cream.

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Not so great
By Dagwood of Pemberton.BC (42 Reviews)
Submitted Monday, September 28, 2009 - 4:05pm [Dine in]

Have been going to La Casa Gelato for several years now and have always enjoyed it, especially tasting several of the exotic flavours. The past few times there I have not been impressed as the flavour is just not there.

I have been making my own chocolate gelato at home and La Casa's just does not come close to my home made. 99% of the time I order a chocolate variant of some sort at La Casa or any other gelato shop for that matter. My chocolate English toffee the other day simply lacked flavour. I don't know if they are cutting down on the quality of their ingredients; but I do know it will be awhile before I return.

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Tiny portions
By pookiebear of UBC (46 Reviews)
Submitted Wednesday, May 27, 2009 - 11:39pm [Dine in]

I come here once or twice a year because I love their lychee gelato and as far as I know, this is the only place to get it.

They have over 200 flavors of gelato but I always stick to my good ol' lychee. I came over the weekend and bought a single for myself and a single ferrero rocher for my bf. Maybe I haven't been here for a while but the single scoops are now $4 each. Since my bf and I are messy eaters and it was almost dinner time, we decided to get the gelato in a cup instead of a cone so we don't get too full before dinner.

Man oh man, was I shocked when I saw how small the single scoops are now. If they gave bigger spoons, I could scoop up the whole thing and put it in my mouth.

I probably wouldn't come here again anytime soon since the portion sizes are so small now. For those who will go, I would suggest you get your single scoop in a cone since it looks like you get a bigger scoop.

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Better than Ice Cream.
By chinlatino of Vancvouver (14 Reviews)
Submitted Tuesday, August 5, 2008 - 6:00pm [Dine in]

The Casa Gelato is best gelato in town. With over 200+ flavours on location nobody comes close.
I come to the Casa Gelato several times in the summer and a couple of times in the wintertime.
They got really some weird flavours sometimes, like curry or wasabi.
They carry a flavour called Lucumas; I liked their original flavour the best.
Mostly because I was born in Peru, as a kid I often ate a Lucuma ice cream.
The Lucuma is native fruit of Peru. Nowadays, they export it as an orangey dry powder.
I like also the Asian inspired flavours like lychee, durian, green tea, etc.
The only thing I don’t like is that you cannot have 2 flavours for the price of one like other gelato places in town.

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A good bet
By cododd of east van (19 Reviews)
Submitted Monday, July 24, 2006 - 3:33pm [Dine in]

I quite enjoy La Casa and always point it out to people or take people there when they want some gelato. They have my favourite flavours (which are unusual ones) and that keeps me coming back. It can get crazy busy so I try to visit in the 'less' busy times, but staff are always friendly and willing to help you make your decision.

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No Longer Worth It Not Even Close
By King_of_Kitsilano of My Beautiful Kitsilano (47 Reviews)
Submitted Monday, September 28, 2009 - 10:48pm [Dine in]

I drive by this place at least once a week have been a customer for years and years.

Lately the flavour just isn't there something has changed and not for the better the price has gone up and up and up and the gelato isn't worth stopping for anymore.

The service is as bad as ever and the company doesn't seem to care about producing a quality product any questions about why or how things have changed are rudely brushed off/ignored.

I used to regularly recommend La Casa Gelato to out-of-town visitors but no more- too many other places offer much better flavours/better value and prompt polite service not snarls.

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Once Is More Than Enough!
By michaelyblam of Richmond , BC, Canada (1 Review)
Submitted Wednesday, November 2, 2011 - 5:19pm [Take-out]

I love quality ice cream just like I love my craft beer and choice wines! Upon recommendation by a friend who lives closeby while we cycled (from Seattle back to Vancouver) past this gelato shop, I promptly paid a visit barely a week later to purchase some pistachio gelato. My practice is I normally buy the 5.7 litre tub from Mario at around $42-43. I arrived and actually met the owner who had a somewhat 'You are just another customer' attitude. Without a smile nor a blink in his eyes, he told me a 5.7 litre would be $60. My immediately thought was "Wow! There is a price difference between his and Mario's so it has to be excellent as I like the Mario's pistachio much!". I bought the stuff too fast and didn't even sample a scoop. Major disappointment came when I got home. This gelato was vitually tasteless and no only that, it was thin and I felt that I was literally eating a green colour dyed sorbet. There fact that they put cracked up pistachio nuts in there (meant to be authentic I guess) corrupted the mouth feel even further. That was 60 bucks ripped off and I swear I will never go back to this inferior ice cream shop. To add insult to injury, they day we went there my son ordered a one scoop cone and they actually charged him as a two scoops cone. It was my fault really as I discovered it afterwards when I collected the change from him and from the receipt.

Never again!

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Ultimate Gelato? Err..... No.
By kikimitch of Surrey (8 Reviews)
Submitted Monday, February 15, 2010 - 12:42pm [Dine in]

Today I went into La Casa Gelato to get some ice cream. I wish I read these reviews before I did that though, it would have saved me a trip out there as well as the 25 bucks it cost me for the ice crea (or should I say: icy cream). There was a little boy browsing the flavours of ice cream and seemed quite enthralled by their selection. There is just something magical about a giant ice parlour to a child. But the two staff members working there, kept sighing about his indecisiveness and chatting amongst each other in, presumably, Cantonese. You could totally tell they were dissing him. Then the boy had the "audacity" to ask one of the staff members for a sample (they have signs posted saying you should keep your samples a minimum. Nice.) Well, from her reaction, you would think he was asking her to chop off her arms and blend them through a meat grinder for him. In a huffy voice she told him she is not the one who does samples, the OTHER lady, on the other side of the store, who seems to preoccupied with another task at the moment, is the one who does them. I mean, how hard would it have been for her to just grab a little plastic spoon and get the damn sample and say "here you go kid, knock yourself out." ?

So, after the boy left on the verge of tears, it was my turn to order and I was already a little put off and considering just leaving. But the sign on the door said it was the world's greatest ice cream (or something to effect) and I thought maybe this was a "Soup Nazi" kind of place where the service is brutal but the product is amazing.

If only.

When I brought home my two selections: praline and marzipan I was NOT impressed. The marzipan tasted like icy, frozen milk with splashes of almond extract in it (the chunks of ice actually hurt my tongue). The praline was slightly better... but nothing special. Hagen Daas, or even Ben and Jerry's, which you can buy for cheaper at your supermarket, is better than this. I will never shop there again. Not unless they can provide polite service and dramatically improve the quality of their product (or severely reduce the prices).

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La Crap Gelato
By eedee of Main, Vancouver (26 Reviews)
Submitted Friday, August 3, 2007 - 1:28am [Dine in]

Really the only thing this place has going for it is the number of flavors. The service is unfriendly and the pay first thing is annoying. The gelato is lacking flavour, creaminess and is just blah. Go to Mondo Gelato instead-who needs dill pickle ice cream anyway!

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"Meh" / "What Happened??" / "Dissapointed (sic)" / "Never Again"
By HighPlainsDrifter of East Van (11 Reviews)
Submitted Tuesday, October 26, 2010 - 2:27pm [Dine in]

Years ago when we lived on The Drive, my wife and I used to go here on a regular basis for yummy gelato flavours that tantalized and delighted the senses......but that was then and this is now....

Food: I recently had the cayenne chocolate ice cream and it was virtually inedible. All I tasted was a wave of cayenne heat. It was disgusting and perhaps the only time in my entire life when I did not finish an ice cream cone that I was holding in my hand. Memo to Vince: chilli and chocolate can be a classic combination PROVIDED that the chilli is added in MODERATION. By the way, I am a hot-food addict and put hot sauce on pretty much everything I eat, so sensitivity to heat was not the issue.

Value: I can only repeat what many others have said on this site. The prices keep going up and up and up.....where they will stop, nobody knows. Seriously, I can go out and buy a container of Ben & Jerry's for cheaper than a double ice cream scoop at Casa Gelato and the Ben & Jerry's will have a far superior taste (yes, yes, I'm well aware that I'm comparing gelato to ice cream so don't bother pointint it out....;-))

Ambience: Really loud and really obnoxious Italian whatsa-matter-for-you music that made us want to get the hell out of there as soon as possible, but I guess that's the point. Went across the street (this was in the summer time) to the outdoor eating area and all I smelled was urine and lots of it. Gross. Maybe Vince should take some of his huge revenues and use a pressure washer on that outdoor eating area from time to time.

Service: It's okay, I guess. Maybe I'd give it a 2.5 stars if I could. But seriously, Vince, would it kill you to smile from time to time?

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Ownership Change??? Disappointing...
By honaunau of surrey, bc (15 Reviews)
Submitted Wednesday, September 30, 2009 - 9:34am [Dine in]

So after many many visits to Vince's great ice cream parlor, the last visit was a shock. First of all the awning now has Chinese characters all over it.

When you walk in, it still looks the same. However, there are fewer staff to assist people with samples and orders. Another turn-off is the newly added signs posted all around the ice cream cases about not trying too many samples. At least under Vince there was never any demand. We usually try a few first to narrow down the choices, but now it seems to be discouraged. Service also seems to lack eye contact depending on the server.

The gelato was still pretty good, but a decent size scoop depends on who is scooping. I suggest watching a few servers and picking the best one. No point in being ripped off when you're paying $4 per cone.

Sorry to see a decline, and we'll probably only come back if we're desperate. Goodbye to an era. Thanks for the memories....

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You must go!
By foodie1 of kitsilano (10 Reviews)
Submitted Friday, July 7, 2006 - 10:01pm [Dine in]

The assortment of flavours is mind boggling. All the free samples you want help you make your decision. The staff work hard and do not make you feel uncomfortable for having tried soooooooo many free samples. Often crowded but fast service because most folks are trying to decide what to have. A great place to take your out of town guests.

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