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3.5
  • Food3.5
  • Service3.5
  • Value3
  • Ambiance3.5
  • Reviews38

Keg Steakhouse & Bar, The

1121 Alberni Street
Vancouver, BC V6E1V8
Tel: (604) 685-4388 Reserve Online
Neighbourhood: Central
  • Cuisine: Bar, Seafood, Steaks
  • Price: $$$ ($30 - $45)
  • Service: Takeout
  • Meals: Lunch, Dinner, Late night
  • Features: Wheelchair accessible
  • Hours: Mon - Thu: 11:30AM - 1AM, Fri: 11:30AM - 1:30AM, Sat: 3:30PM - 1:30AM, Sun: 3:30PM - 12AM
  • Great steaks, a casual ambiance and friendly, very knowledgeable staff are the proud and reliable trademarks of The Keg Steakhouse & Bar. Opening up for business Summer 2014.

Reviews

Displaying 21 - 38 of 38 Reviews FoundSort: Useful | Helpful | Reviews | Date
Very consistent, no BS.
By mister_jacky of Vancouver (22 Reviews)
Submitted Thursday, March 18, 2010 - 7:37am [Dine in]

Love this place, I work in the industry so I used to come have after work drinks here. Often eaten meals, very very tasty. Quality food and presentation. Love the ambiance, dark warm relaxed place. Some Kegs you can get a great meal or a very disappointing one, this one is super consistent!

Enjoy!

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Excellent all around
By leadthrone of VAN (1 Review)
Submitted Thursday, August 13, 2009 - 11:37am [Dine in]

Probably hands down the best steak place I've ever tried. I've been to countless other place in the city and either I find it OK, adequate, average, etc. I've been going to this restaurant for quite a while and the experience is almost as good as sex. So many other restaurants who "claim" to have the best steak don't even come close. This place is a real hidden gem. People who talk about going to Ruth, Hy's, New York, and various over priced (well marketed) places yaletown or downtown usually get written up as the best venue to enjoy a steak. In my opinion "tourists" (suckers) go to these places and have no idea what they're missing. The food is good. The atmosphere is very dark and ornate. It is located in the heart of the city but does not seem to have much business from the neighbourhood - always lots of seating. The service is great and the waitresses gorgeous. They are not quite Moxie/Cactus quality blondes but pretty nonetheless. A great place to hide and enjoy good steak. I can take or leave fancy decor and I really enjoy people watching ,it is definitely number 1 and I have been going to this location for 4 years!

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A Great Place For Steak
By vancouver_eats of Vancouver (3 Reviews)
Submitted Sunday, August 9, 2009 - 1:03am [Dine in]

I often visit the Keg whenever I crave a steak and I have rarely been disappointed. Some of my favourite starters include the French Onion soup and Scallops & Bacon. Both are excellent.

Without a doubt, the Filet Mignon is my favourite steak. The description on the menu speaks for itself ("The Ultimate in tenderness"). Not to mention that it is wrapped in smoked bacon. You can't go wrong there. I have also tried the New York steak and it was very good. But I guess it can't all be good. I recently tried the Three Mushroom Sirloin and I was fairly disappointed. The steak was tough (I ordered medium rare but the steak was too thick) and the sauce was too salty.

The food is generally of high quality. The servers are always friendly and accommodating. Ambiance is nice and is great for special occasions. Overall, a great place for steak.

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If I could eat the prime rib here every day, I probably would...
By imissdumbledore of Sunset, Vancouver (9 Reviews)
Submitted Sunday, February 15, 2009 - 10:50pm [Dine in]

I have been to The Keg on Thurlow twice, and I'll definitely go back. The first time, I had calamari as an appetizer. For the price of it, I expected a lot more. I did like that it wasn't deep-fried, though, and it was yummy. The second time, I had yam fries. They were great-- full of spice, and I had a heaping portion. For the main course, I've only had the prime rib. My steaks have always been perfectly cooked (medium-rare), and they've been divine. I like the garlic mash but could do without the fried onions. As for dessert, I've only had the cheesecake, which was good but nothing exceptional.

The waiters I've had have been very friendly and attentive, constantly refilling our water glasses and making sure everything is going okay. As for the hostesses... the first one we had was completely rude. My friend asked her for a table for two, and the woman simply held up her hand, motioning for us to wait. What the heck? The second one was very nice, though the entrance area was completely empty for several minutes, leaving us to wonder if anybody was even there.

The ambiance? Very nice and cozy. Not too loud, though we found the same music was playing from the other night when we had been there!

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Good place for late meal
By misscheeesecake of Vancouver (6 Reviews)
Submitted Friday, March 7, 2008 - 4:07pm [Dine in]

we were hungry (okay, I was hungry, he - not so much), but we went in at close to midnight and were still able to get full menu service. We started with crab artichoke dip, then I had prime rib with prawns and he had a New York with mushroom. Food was great, and never were we made to feel rushed.

We sat in a booth in the lounge and we completely comfortable. So, yeah, would definately recommend.

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Worst service ever...!
By vancouvergal of Vancouver (6 Reviews)
Submitted Wednesday, April 12, 2006 - 1:32am [Dine in]

Servers and managers at this keg location have no sense of customer service. Even though food was ok, I would never go back to this keg location ever again. Highly unrecommened! Stay away from this location...

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A good time by all
By kelso of Maple Ridge (3 Reviews)
Submitted Thursday, February 17, 2005 - 9:46am [Dine in]

Went for a nice lunch with friends. Food was great. My prime rib was little over-cooked when it hit my table, but the waiter promptly replaced it with a another...no questions asked. That is service !!

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yum, steak
By kitsl of surrey (13 Reviews)
Submitted Tuesday, February 8, 2011 - 4:35pm [Dine in]

It was my birthday, and I wanted to go downtown to enjoy the city with my friend. Having read mixed reviews about this location, I was a little skeptical.

Food: as always, the food has been great for me. I love the Keg. My steak was cooked at a perfect medium rare. I got the Sirloin Oscar, and they loaded my plate with mashed potatoes and lots of seafood. No complaints there.

Service: Outstanding. Our waitress was very friendly. She asked what we were at the Keg for, and offered to help my friend and I take pictures when I took my camera out. When she came out with our food, she checked back a couple of times to make sure everything was okay. When we were finished our meals, she brought out the Billy Miner pie and wished me a happy birthday, and again, offered to take pictures.

Value: I think it's decent. Not the cheapest, but it's not like you can't afford it.

Ambiance: The front is a little too crowded and too dark for my liking. The dining area is good though, adds a hint of romance to it.

I'd come here again.

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The food saved the day for them
By daisicklo of Vancouver (23 Reviews)
Submitted Wednesday, April 21, 2010 - 12:45pm [Dine in]

After having a very positive experience at Keg's Yaletown location, we decided to try the Thurlow one. Unfortunately, from the beginning, a few flaws in service left a bad aftertaste with us.

1. We reserved a table for 7, but seeing that we have two young children, the hostess placed us in a table for 6, putting four on one side with a long bench seat, and three in single chairs on the other. The bench is fine, but the table itself was not quite adequete for four to dine on. So we felt cramped.

2. The server never smiled throughout the entire night. No enthusiasm, and appeared rather impatient at times. When we were served the salad, I asked him if I could request to have my steak done Chicago style, and he said he'll have to check although he thinks the kitchen has started cooking it already. My mind is thinking, I was just served the salad, which would take me 10-15 minutes to finish, and they're cooking my steak already (which was to be medium rare and therefore should not take a long time to prepare)?

3. When a different server brought our entrees to the table, he dropped a crab leg onto the table with the meat touching the table surface. He put the leg back onto the plate, and proceeded to serve it. I looked at him and said didn't that fall off the plate, and told him to replace it immediately. He agreed, but instead of just taking that one leg to the kitchen, he took the whole plate along with the steak. The sous chef himself then brought the plate back a couple of minutes later and said the crab leg will follow soon. This caused the steak to cool over time.

4. At the end, when my father asked for the bill as our server was clearing up our table, he said "Yeah, yeah, I know. I'm getting it. I'm just gonna take your plates away first". What's wrong with simply saying "Yes, right away"?

While it was not disastrous and I've had worse service, we were disappointed as this was in sharp contrast to our experience at the Yaletown location.

Another negative about Thurlow location is the noise level, which may be due to its low ceiling.

As the title suggests, if it wasn't for the food, the evening would have been a dull one.

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Delicious food but dirty dishwares
By lil_angel of Vancouver (11 Reviews)
Submitted Tuesday, January 23, 2007 - 2:28am [Dine in]

Few days before new year's eve, I went there with my boyfriend to try their famous prime rib. When we go to the restuarant it was rather quiet and empty; nonetheless, the waiter's service really wasn't very attentive. It took him at least 15 mins to come and ask us about our order. We ordered red wine to eat along with our ribs. He kindly recommended this wine that tasted great but wine glass totally ruin the taste of it. It was EXTREMELY dirty and sticky !! I was going to ask waiter to changed the wine glass but it took me way too long to catch his attention to get it changed. The food was definitely worth every penny. The rib was so tender and juicy! The regular was bit big for me but probably right size for men or someone with big appetite.
I might go back again only if they have cleaner glassware.

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good restaurant
By hansu kim of vancouver (2 Reviews)
Submitted Friday, March 1, 2013 - 10:52pm [Dine in]

menu is good. food are good. but they are just doing perfect.

nothing is wrong, they paid attention to details.

i respect that.

price is lil bit high but,,,

everything else is just awesome! keep it up guys

best decor, best quality steak in vancouver.

pride of vancouver

keep it up !! and good luck! hope u win 2014 best restaurant

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Lots of Thank Yous :)
By julcyj of Vancouver (downtown) (1 Review)
Submitted Monday, February 11, 2013 - 6:40pm [Dine in]

We had a wonderful time just this weekend, this particular location offered amazing service and comical humor :)

Thank you for accommodating our lovely lady with a gluten allergy so well!

Food was great, service was timely and great!

Sitting next to the kitchen did make us drool early on before our food arrived :)

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Loving it!
By keith van of richmond (3 Reviews)
Submitted Saturday, January 12, 2013 - 7:39pm [Dine in]

The pros....gorgeous delicious steak ,salad was house with Italian (I think) dressing..affordable..delicious,garlic bread yummy..
Cons...service ..not exceptional ..had to call a waiter to me after waiting more than 15 min..the salad with the Italian dressing..(like c'mon) ..can't substitute ..had to have roasted potatoe for extra..no chic women like the competition....but 3 Stars is enuff a good quick lunch ..

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Great place
By davecanadian of Vancouver (1 Review)
Submitted Tuesday, October 9, 2012 - 12:09pm [Dine in]

All I can say great place, nice beer went in last week. fun night to much wine! Service was very good, Server was freindly and knolidgable.

Steak was awesome as always.

All in all I would recommend it.but be ready to pay, I would say it was well woth it!

Dave canadian

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Disgusting food
By revolting keg on thurlow of Vancouver (downtown) (1 Review)
Submitted Tuesday, October 18, 2011 - 5:01pm [Take-out]

My boyfriend and I were given a gift card, and decided to dine out at the keg on thurlow. BIG MISTAKE.
1) The "hostess" ignored me, other than to give me a dirty look, and although the place was vacant other than people at the bar the waitresses walked right by me to chat with one another seeming impatient to leave, although it was 3 hours before they closed.
2) Nearly 10 minutes after a snobby conversation with a drunk chick the so called hostess tells me I can take a seat anywhere, and when I tell her I want to order to take out, she asks me if I want a menu which I consider to be obvious, yet I have to call her back to actually give me one when she tells me the busy bartender will take my order for 2 8 oz steaks & a ceaser salad
3) He gives me my card back with the receipt and tells me he to sign it. Confused, I enter the tip amount, yet he doesn't ask for the card, and tells me it will be about 15 minutes.
4) Half an hour later and after several obnoxious glares from the hostess as I wait by the door where I am asked if I had been helped by another waitress before the bartender finally gives me my food
5) I didn't check to see if I received everything, because I just wanted to get out of there, and I wound up bringing home 2 charred beyond belief steaks neither my boyfriend or I could eat, & no ceaser salad.

I assume this is because the tip was not received and they were more concerned with lowbrowing me than asking for me to wait until given a receipt before giving them my card.

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just ok, but too expensive
By dinervan of Vancouver (3 Reviews)
Submitted Saturday, December 2, 2006 - 10:43pm [Dine in]

I went there for lunch with some coworkers, the place and service are ok, but the food is expensive for the quality and the portions, and a bit salty for my taste. I've had better steaks. If you want value for your buck, this is not the place. The wait staff are nice and friendly though.

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Convenient Downtown eating
By winowill of Burlington (4 Reviews)
Submitted Wednesday, July 26, 2006 - 6:41pm [Dine in]

On Thurlow... Good portions, chicken slices on salad was spicy and ample. Medium-rare Prime rib is red raw... so order one above what you like. Ample wine list: BC, Australian, Chile, etc. markup is double plus.

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hmmmm this chain is inconsistent
By rodriguez_ramon of Richmond Canada (2 Reviews)
Submitted Sunday, April 14, 2013 - 1:57pm [Dine in]

This is a downtown location but you wouldn't know it. From the outside it looks like a urban Keg location (it is actually kinda on the second floor), but inside the staff is dressed like, I don't know, Tim Horton's maybe? Some Kegs have women that are dressed up and attractive but here none of that. Maybe it's a franchise/corporate store thing?
Food wise it is all good. The prices are Keg high but the steak and potatos are standard good marinated meat. The NY steak is not my first choice but I had t and it was done exactly as I ordered it. At least she paidf attention to my order if not to the attractiveness of her dress. It might be a management thing.
Kinda disappointment and so didn't have wine but a look at the menu confirms they have all the standard Keg wine selections here too.
Keg is never cheap so please give us full value.

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