Female servers wear traditional Japanese kimonos. Attentive and friendly service. Sushi and other standard Japanese cuisine menu items. Second floor, right across from the Fairmont Hotel Vancouver.
This has been one of my go-to lunch spots for a while. The ambiance is fairly nice and relaxed, dishes come out quickly and I appreciate that they're aware of peoples' lunch schedules. Food is decent - not authentic Japanese but I like the different items they have on the menu. The special rolls are all pretty good and one of my favorite dishes is the hallibut on brown rice. Sushi and boats are similar to restaurants elsewhere...good but standard. The only critique I have for the food is that it's usually a bit on the salty side. Other than that, prices are reasonable (for lunch only... dinner is a bit more and not as "worth it") and I'll continue to frequent this place until something changes.
This isn't very "Royale" feeling. They vary in service dependent upon which section of the restaurant you are located. You get better, quicker service in the nicer side where they are all a-la-carte orders. If you happened to have mistakenly or otherwise, reserved on the all-you-can-eat side, you are seated in the "backdoor" area where service is guaranteed to be EXTREMELY slow. Wait forever for your orders to arrive and then, sometimes they never arrive at all! And you aren't told that they're sold out of the item until it doesn't show! Probably since the other side takes priority, plus, there can only be so many pieces of scrap leftover from the a-la-carte for your all-you-can-eat cook to prepare for you the next day. All in all, don't come here for the cheap eats, go for the a-la-carte, or, better yet, visit the Broadway Plaza location, it's been renamed to "Kamakushi Kamei Royale" being that they no longer serve all-you-can-eat and are aiming to please in a classier level. But service there is and was always impeccable. The chef on Broadway is more skilled and the food is tastier at that.
I decided to give Kamei Royal a try. I was greeted quickly and I went to the very back of this place, and my server found me. This was the only time I saw her, before I got my bill and didn't find anyone too friendly.
As I sat in the back of the class, my order was similiar to a bento box with chicken teriyaki, 2 California rolls, 2 tuna rolls, tempura and salad. Where do I begin, the Salad was good, the only highlight of my meal, that was fresh and nice compliment to the dish.
I found the chicken teriyaki to be over cooked & salty and didn't like the noodles. The tempura was like eating an old sock, it tasted as someone mix ingredients and tasted old, and keeping tradition, only eat 1 piece. I found both the California & tuna roll not to be fresh, didn't like the taste as I felt it was bland with that day old smell. It was too hot to try the miso soup and even requested that they didn't bring it...but too late.
I felt with so many other sushi places to explore, this is one place I won't be back and I can't recommend.
Sushi was fresh, my teri chicken and tempura don was good. Not excellent but for what its worth, it was edible. The prices were higher but justfiable for the location as rent is not cheap on West Georgia. The portions however were small. The service I gave a solid as it was fast. The sashimi we had was fresh but the chef needs to go easy on the daikon. Its a good place for lunch or dinner but repeated business from me, nah cuz there's just too many far better Japanese restaurants in the city.
This is one of the Oldest Japanese restaurants in the Downtown area. Place is busy all the time. Service was pleasant and quick. Food was tasty and nicely done. I always prefer AlaCarte. Again considering the area prices are reasonable. Quality of food and freshness was outstanding. And its my go to place when I crave Japanese.
I have been to all the Kamei's in town. The food is good authentic Japanese at reasonable prices. Service is fine though I have only been at dinnertime. It's a place where I have introduced many friends to sushi for their first time. I suggest for first-timers - order the California roll so you'll be back for more.
I wouldn't even say this place is a tourist trap, but i still do not understand the furor around Kamei Royale.
The profit they make must go into rent,wages or decoration as it's definitely not in the quality/quality of food.
Overrated, overpriced food, that's cut at angles to make you think that you're getting more than you actually are.
Avoid this place like the plague.
I came here a few weeks ago. I don't remember what I ate, but I really liked whatever it was!!! The service was also good and our server was friendly. It's not cheap sushi, but I think it's worth it if you enjoy good quality. Lastly I loved how the waitresses were dressed like traditional Japanese women. It just made everything more...Japanese!
I will definitely be coming back here!
Kamei Royale has been a fixture on Burrard street for I don't know how long, it's a bit pricier than most Sushi joints, but it's a nice and cozy place Downtown to go out with family, friends or on a date. Note that you can only get big tables by the windows.
I've been here about 10 times, and the Sushi is solid, their fusion rolls are quite good, their Nigiri sushi isn't the best around, but everything on the menu is pretty solid. I've always had good service, especially when going with large groups, seem to get more attention/service that way.
A good place to go out for dinner, and if you're daring you can hit the Karaoke joint Fantacity up the street at Alberni and Thurlow!
The food was decent the sushi boat did come within 5 minutes so the sushi is definetly premade. The service was slow and it took like 15 minutes for the check to come. The people are friendly and the place looks really good even though it is crowded.
Lastly, try the green tea ice cream! ...really good!!!
You can definitely get better sushi elsewhere but I am always very happy with the service here. It's slmost annoying how often the check on you. I say almost because I'm used to being ignored at sushi places so I'm not going to complain if they are a bit overzealous here. I also love the look of the inside of the restaurant and the location is great, really easy to get to from transit (something that is important to me as a I don't drive) They have a great selection of food and the menu is not confusing as it is in many other sushi restaurants. Over all, a good place to go for sushi with friends.
First off, we had HORRIBLE service here for lunch. Maybe it was an off-day.. they forgot to bring our drinks, they forgot our food order TWICE, then came back to the table 20 minutes later to inform us that they no longer had what we ordered. Yet, 10 minutes later, they give us what we ordered. I suspect they said that just to buy some time and then "SURPRISE" they had it after all and we "should" be happy about that, right? .....No. The server also gave my friend the wrong order. We had to ask for the bill as well..... surprisingly horrible service, given its prime location on alberni. Anyway, the food was decent. Really, just like any other sushi place I've been to, and not worth it given the service. I was surprised by how relatively cheap the food was, I was expecting astronomical prices so I was pleasantly surprised by that ($60 for 3 people). I do suggest going elsewhere for lunch/dinner.
This has to be the best sushi place in the city that I have been too. Although I hear the Tojo's is the best, it seems Tojo's is much more expensive and pretentious. Two things that turn me off from dining there.
I agree, the Quality has decreased in the last year, but this is still the best high end japanese place in the city. You can tell the freshness by the quality of the sashimi.
Price is high, but reasonable for what you end up enjoying.
I have been here many times for lunch - it definitely serves to a Downtown lunch crowd, so service is prompt and courteous. No complaints and overall pretty happy. For my first dinner here, I came here with my partner just before a Canucks game around 530 on a Thursday night, so they weren't too busy. We were seated at a nice booth by the window.
Service: The waitresses are always attentive w/o being intrusive and plates are always removed and tea is always refilled. Much better than the Chinese owned AYCE places....
1) Sashimi salad - the dressing was delicious, the veggies were fresh, and the sashimi was tasty. My only complaint is the small portion size. This was supposed to be my dining partners my course, and she was upset b/c I took some of it.
2) Chicken Karage - For $10, there was only 5 pieces of chicken not much bigger than a McNugget. However, it was fried perfectly and still moist on the inside. They don't usually serve it with an Ebi Mayo sauce, so you have to ask.
3) Crunch and munch roll - One of their specialty rolls. The filling was good, but not enough CRUNCH.
4) Kameshi rice - Somewhat disappointing, but could be due to my fault. Usually, the rice is cooked with a crunchy shell that should fall off the bowl. However, it was stuck on mine! We were in a rush for the game, and perhaps not let the rice cook long enough. Also, the dish was a bit bland compared to what we had before this.
Atmospehere: Pretty clean. The washrooms have a funky smell though and should be cleaned more often.
The price came to around $50 for the two of us before tips. So I think this price is a bit hefty for what you get. But I guess you pay for better service and ambiance compared to AYCE places.
My companion says she wants to come back and have the sashimi salad herself w/o me taking some of hers, so I will probably return. I also had a good experience.
First off, I'll specify that we were situated in the lounge area. I've been in the restaurant as well, and had a decent experience. But, after last night's fiasco...I won't be returning to either. We had a large group out celebrating an occasion...and we were treated like complete garbage. The servers were rude, unattentive and unaccomodating. Considering it wasn't even busy in there and our table had more people at it than all of the other tables combined...you'd think they would try to make the tiniest effort to keep our group there. Never again...rude rude rude.
I had been here about 12 months ago and while the food was delicious and the service was friendly and professional I hadn't gone back as Vancouver has an abundance of cheaper sushi restaurants. I went for lunch in my lunch break the other day and as another sushi restaurant had an hour long wait I decided to re-visit Kamei Royale. After spending many a lunch in cheaper Japanese venues Kamei Royale was a welcome relief as it is quiet and soothing rather than hectic.
The lunch menu is perhaps slightly more than others in the area but still good value for money and does have a higher quality of service and perhaps a slightly higher quality of food too. There's also a decent selection of drinks.
The layout gives all diners a sense of privacy and comfort.
The problem I find with some Japanese restaurants these days is they try to be creative with sushi. Sometimes it works, sometimes it doesn't and in Kamei Royale's case, it doesn't. We tried the Hamachi inferno, which is basically Hamachi nigiri sushi where the Hamachi is lightly cooked with a torch before it's served. I have no problem with eating sushi like that, but the problem is, they felt the need to add some kind of herb in the sushi rice and it tasted really bad. My friend and I both thought it tasted like perfume. We also tried the Yakiudon, another dish that should have been kept simple but they decided to add the same herb and red onions in it and again, it also tasted like perfume. Also the amount of tobiko they add in the dish makes it rather unappetizing, if not, gross. The dragon roll was alright, i've had tastier ones at other restaurants. The oyster motoyaki was good. Now for dessert, i ordered the creme caramel, it was not sweet enough, couldn't taste the caramel at all. My friend ordered the coffee gelato where they drizzle this coffee concentrate on it. The gelato was good, but the coffee concentrate was horrible; it was the most bitter thing i've tasted and unfortunately, the gelato didn't offset the bitter taste.
The service was really good though, I have to say. The waitresses and hostess were friendly, tea and water were refilled without having to ask and the food came promptly.
Despite the good service, I would not come back to this restaurant again.
Me and a friend ate here around 2 weeks ago, she said it was good the last time she went, which was over a year ago. We ordered an assortment of food including, the sukiyaki, a couple rolls, a seafood soup, and a meat assortment plate.
For the price you pay, it was not worth it at all. The rolls ans the soup were good. But the sukiyaki was way too sweet to the point of hurting your teeth. The sauce in it was fairly overbearing. The meat on the assortment plate was all overcooked and dry.
I would not recommend this place at all, unless you are a sucker for the ambiance, in which this place is very nice. It was quiet on a Sunday night.
The food here is great. I had some sashimi and rice, while my friend ordered the teriyaki chicken.
I was kind of disappointed with our portions though... it tasted good but there just wasn't enough for the price.
Service is solid, can't complain.
The decor is nice... they even have a tatami room (which you might want to reserve) for larger groups.
There are places where the food is just as good for a cheaper price.
I went to Kamei last week because I was curving for their special rolls. I was greeted at the door and quickly seated to a seat at the sushi bar counter. I ordered the samuari roll and a spicy tuna sashimi. I was pretty pleased when my server gave me a free miso soup after placing my order. As i was sitting at my seat, I watched the sushi chef prepare sashimi dishes including my spicy tuna sashimi. It was then placed on the counter, which no busser/server picked up for at least 15 minutes. I waited 30 mins until my samuari roll came and then was notified that my spicy tuna sashimi was "coming". My spicy tuna sashimi wasn't spicy at all. Instead, it was mixed with gomae sauce. I found it pretty expensive for a few small pieces for $7.95. I wouldn't recommend coming here if you don't mind waiting half an hour for your food.