Jules offers a menu of hearty, unpretentious French bistro fare in a room straight from Le Marais. Kronenbourg 1664 on tap and a daily three-course table d’hôte for $26 make it as affordable as it is authentic.
I was told we would feel as if we walked off the street in Paris into this bistro..not true. It had a cold feeling to it and so little atmosphere..plain table settings and pictures and maps of Paris or France do not ambiance make.The waitress appeared to be bored and certainly did not make us feel as if we were welcome into her place of business. One of us spoke French with her and yet she did not continue the rest of her service in French...she neglected to bring us refills on water, did not remember part of our order, and showed no interest in us at all!!!! The food was mediocre at best and actually the salmon was oily and the frites dry and common.No refills for coffee were offered either..I wonder if she had her mind on other things?? It was certainly a great disappointment and the only saving grace was the cost.
Went there on a Thursday night around 8pm.
The atmosphere was so loud I had trouble hearing myself think!
When the place is so noisily packed full of rowdy patrons do we still need the pumping music?
Waitresses were in the main very snooty. They made you feel like they were doing you a favour by serving you.
Nobody brought us bread even though everybody else had bread & we reminded them so.
The beef tenderloin was excellent (although the side of ratatouille was only just ok).
The moules & frites were very good.
The white bean cassolet was way to salty.
Creme Brulee was nice.
If the place was quieter & not staffed by prima-donna's then I would definitely return, but as it is, a firm no!
Having been so disappointed by the higher-end restaurants in Vancouver I had set my expectation for Jules very low. I was pleasantly surprised.
Jules is quite popular so we decided to make reservations. At 8.30pm on a Saturday evening the place was hopping. What struck me on arrival was the great mix of diners, a very good sign.
Service was fast and at last a restaurant that gives you time to peruse the wine list. We both ordered the lobster and crab bisque to start and after a few spoonfuls we both agreed that we'd be happy to have a second helping and call it quits for the night, it was that good.
My better half ordered the beef tenderloin and I had the chicken shepherds pie. The only downside to the evening was that my dish came extremely hot and I nearly burned myself trying to eat it. Five minutes after being set down on the table it was still too hot to eat. The pie was flavoursome and light, the potatoes being extremely creamy, which I like. The tenderloin was the perfect size and well complemented by the ratatouille and scallop potatoes. The desserts were simple and delicious, creme brulee and the melting chocolate cake.
Jules has a great ambiance and is worth the visit for this alone.
I decided to invite my girlfriend for an authentic cuisine francaise the other night, here's our experience
Our waitress didn't know how to open a bottle properly.
I offered to help and heard her speak in French to another waiter while she was living our table. Their accent might sound 'cute', but what she said behind our back wasn't that pretty.
It almost looks like the 'bouchon' style restaurant you'd find in Lyon or Paris. The tables are small and thus intimate. It got a noisy and hot around 6:30 -7pm
We started with foie gras and it was delicious but was suggested a red wine (?! this should be paired with a nice fruity white like a sauterne, but not a red). And please don't call it 'pate', this is so much more than meat spread onbread, and you don't eat it with butter :)
The she ordered the moules frites and I got the cassoulet (coming from the south of France, I couldn't help it).
Her mussels were quite good, but the portion was rather small. The broth was okay, but she found it a bit too salty. She told the waitress, and we had a 'no one has ever complained on the mussels before'... nice and professional!!
My cassoulet was the worse. The beans were so dry and the sauce salty and dry, the pork was nice but the sausage was very plain. It tasted like it had been cooked 3 days before and reheated in the microwave. Horrible.
After all this, my girlfriend ordered the fondant au chocolat (myself couldn't eat anymore scared of what could happen next).
It came on a small plate (because the cake is small) and was so hot she almost burnt her tongue!!! that dessert ended our Jules' dining experience.
This place is overrated, the food is below average, the staff is pretentious. Go there for a drink or two, but don't expect the French experience.
OK, I was anticipating a great experience with recent reviews but was disappointed. We ordered appetizers, and most were not bad except the pate had all this salt on top which made it extra salty. Oh well, it's just an appetizer. I wanted to like this restaurant. Then my Cassoulet came. Funny thing is that the meats were not tasty (as another reviewer pointed out) but the dish was salty as heck, and I have a higher tolerance to it than most. We all had small samples of each others and the steaks and seafood were decent but we could have had better at a westcoast restaurant like Horizon's for about the same price. Try Cassis Bistro on Pender.
This was our first visit to Jules for dinner and we all enjoyed our meals immensely. The menu offers terrific value, the atmosphere is very pleasant and the service was excellent and friendly. We will definitely be back and hope to see more of these sorts of restaurants make their way into Gastown.
We dined here mid-week. The restaurant soon filled up.
Beer was great, food was great and very reasonably priced, our server was very helpful and informative.
Definitely my new favourite place in Gastown.
My boyfriend was leaving for Halifax and he'll be gone during our anniversary so I decided we should go somewhere special. He liked the French idea and so Jules seemed like a good choice with relatively affordable prices. We arrived 10 mins late but our reserved table was still there! And it was a window-side seat.
Both of us went for the $23 fixed menu - I was especially anxious to have the ratatouille or spinach instead of the fries. Our server told me "sure!" and I was euphoric! Off the bat I was impressed. NOWHERE does this happen! I mean come on, Earl's asks for $2.50 when you ask for a salad instead of fries. And even more so because my partner has some severe food allergies and she was able to take care of it all! Down to the dessert, she offered him a special coffee I find this type of attentive service just rare in Vancouver.
The food was really delicious for the deal we got. How much could you ask for? Gosh even the salad came in a generous portion and my boyfriend got his own special balsamic vinegar/olive oil dressing because of his allergies. My major pet peeve is lukewarm food. I definitely don't mind scalding hot food for sure! So I found my steak done really well and the ratatouille was mellow and sweet. Eh the dessert was okay, I had the chocolate terrine: nothing special.
My only major beef with this place is the noise level. I can see that others here are concerned with rowdy patrons. Yeah unfortunately we sat near a group of 6 giddy women who could not stop shrieking and laughing. And the bar was really full of men yelling. I wouldn't have mind all that except combined with everyone else in the restaurant, having a conversation is futile unless you'd like to scream. And uh... we also occasionally saw some odd things going on outside the streets. Like the homeless walking around, stopping cars, lots of weird stuff. That was disconcerting but not the restaurant's fault I guess.
Definitely coming back again!
I loved the casual, unique atmosphere of the place. It was a perfect place to have a relaxed meal and catch up with friends.
I ordered the 3-course special for $23. I got the salmon frites. The salad was forgettable but I really enjoyed the salmon which was very tender, and flavourful with olives and other unknown spices. And the frites - who doesn't love some good ole fries.
Now the dessert - for $2 you can upgrade your chocolate terrine to one of the regular desserts. The chocolate terrine was decent but my friend ordered the chocolate fondant - warm chocolate cake dessert with vanilla gelato and it was to die for! hot and rich chocolate cake with a gooey interior. Love the mix of hot and cold with the ice cream on top. Drools!
What you think of Jules probably depends on what you expect. If you expect fine dining, you'll be disappointed. But if you expect an above-average meal with great ambience at a reasonable price, that's exactly what you'll get.
My 2 friends really liked the lobster bisque, and their entrees were good, if a tad salty. I ordered the $21 steak and fries special (includes starter salad and dessert). The steak was ok, not the best, but the same steak alone probably would have cost me $25 at a chain restaurant.
The chocolate fondant was more cakey than you would normally expect, and when we told the waitress, she simply said it was overbaked. She didn't comp it or ask if we would like something else.
The lively french bistro atmosphere really is quite fabulous and unique for Vancouver. It's the perfect place to go with friends for a bottle of wine, mussels and a great baguette.
Went here with the wife and a friend at 8:30pm on a Saturday night. Had to wait 20 minutes or so at the bar for a table, but no worries. The atmosphere was upbeat, people seemed to be enjoying themselves, and we were content to sip drinks at the bar while waiting for a table.
Food: None of us had a ton of food since we had all eaten a dinner of sorts at home earlier in the evening. I had the duck confit and my wife had the french onion soup, we shared a plate of fries and our friend had asparagus. Yup, just asparagus.....well, she's vegan and wasn't that hungry. But no worries! The server gave us no attitude and didn't care that we all weren't ordering full meals. She was all smiles all the time. Don't know what others are talking about with rude service.....I can't help but think, "you reap what you sow". But I digress..... The duck confit and salad were delicious, the fries were excellent, the french onion soup was fairly standard. For dessert we had the pear clafouti and the melting chocolate cake; both were yummy, I think I hoovered up my chocolate cake in about 10 seconds flat. Other entrees at tables around us looked really good and I would love to come back to enjoy a full, three-course meal.
Service: As noted above, there was no attitude and our female server was all smiles. A basket of yummy warm baguette and pitcher of cold water were placed on our table in a timely manner. Only gets three stars, though, since she didn't check up on us during our meal or to see if we needed more drinks, etc.
Value: Pretty good value. I've seen in other reviews people complaining about prices, which seems pretty de rigueur for whiny and ignorant Vancouverites. Listen, try dining out in London or New York City and talk to me again about high prices. Comparatively we have it pretty good here. Also remember that you are not just paying for the food itself, you are paying for the full package. So my duck confit was $18 or whatever; big deal. The ambiance was great and it is a small price to pay for a night out.
Ambiance: Loved it. A nice, cosy room with lots of exposed brick that reminded me a bit of some of the places my wife and I used to dine when we lived in Montreal. While the room was full and bustling, we never felt too close to any of the other tables and we could easily carry on a conversation.
Went to Jules for the first time the other night knowing from previous reviews that it might be hit or miss. Sadly it fell on the miss side. The room itself is very nice and I agree with other reviewers that it looks like something right out of Paris. We had good service, and the owner was very helpfull and polite (we must have gotten him on a good night). That the service was good should not have been a big surprize as the place was near empty. As for the food, we ordered a salad to split as an appitizer. It was fairly bland and basically lettuce with a few token nuts thrown in. I ordered the duck confit, and my partner ordered a scallop dinner special. The duck confit was well prepared, but all it was was a leg on another fairly basic salad. The scallop dish was just that, 5 scallops and bit of dressing...not much else. Again well prepared, but not exciting. For the prices charged, I would have expected more on the plate or at least some more creative use of the ingredients. Les Faux Bourgous or Le Regalade offer a much better experience and value than Jules does. I doubt I will go back to Jules any time soon.
This was our first visit to Jules and immediately the feel of the restaurant was captivating. It is reminiscent of a small bistro in Europe, understated yet somewhat rustic and elegant. The food was delightfully good, with the lobster bisque being a highlight. We recommend keeping the little dish of saffron mayonnaise to dip your frites in, if you order a main course with frites. Duck confit was delectably well-done. Desserts were lovely, this night we indulged in the vanilla creme brulee and sour cherry clafouti. Where the restaurant may need to focus more on is the service; ours was slow, our waitress was forgetful of our side dishes, and not as attentive to service. The eve was not busy so it was hard to understand why this service was as poor as it was. The eve that we were there, the bistro became busier but the patrons were fairly quiet. However, a rambunctious table arrived partway through our meal and the noise level carried throughout the restuarant which really detracted from the dining experience. Would we go back? Absolutely, and this time with our teens as the menu is sophisticated yet comfortable enough for the teens to enjoy. We will likely go earlier than later to avoid the increased activity and noise.
Food: My boyfriend and I ordered escargot and bacon tarts for our appetizers. The bacon tart was delicious but the escargot was only alright. As a main, I had the pork chop and my boyfriend had the tenderloin. Both of which were cooked perfectly. I really enjoyed my meal :)
Service: I expected a little more. The servers seemed unorganized. We had the specials read to us twice and then there was a bit of confusion as to who was going to take our order. But they did what they needed to do. They got the food out, they took our plates..etc.
Value: It was worth it, but it's not the cheapest place to go.
Ambiance: Very small little place. It's cute, but a little crowded.
In an earlier post had mistakenly identified former owner Stephen Gagnon as still being associated with the restaurant. He has since sold and this letter was received by the current proprietors who chose not to respond.
For some time we've been hearing rumblings, but last Saturday afternoon, my husband and I had our own unfortunate 'Jules Bistro' experience. We were seated alone on the patio at 3:30 for the purpose of holding a business meeting, and asked the server (blonde man) to leave the third chair at our table to set papers on. He told us we could use the floor and became visibly upset when we pointed out that the patio was empty and unlikely to fill at this time of day. He then moved the chair and told us that it was to stay where he had placed it. We considered leaving, but as this was clearly a case of somebody having a bad day, decided to overlook it.
We were attended to by another server, and all went well until the end of our meeting, when a large plastic vase crashed down from an upstairs window, glancing off one of the chairs at a table beside us. The blonde man again came out, rushing down the street to bring back the Lamplighter Pub manager, apparently responsible for the housing upstairs. He proceeded to berate this person loudly in front of us, and to refuse the person's offer to clear the refuse.
The blonde server himself then picked up the vase, moved out onto the sidewalk directly beside us and violently threw the object into the alleyway. At this point I lost my temper, there was little difference between what the people upstairs had done and the server potentially endangering anyone who happened to be in the alley. It is also very difficult to live in a neighbourhood where people coming here to work treat our streets like this.
The server's response was that he had the right to express his frustrations in whatever way he saw fit. We had a verbal sparring match and he then let us know we were no longer welcome at his establishment.
It appears this particular employee is taking on stress that should be borne by management and from our perspective, dealing with his Napoleonic complex was too high of a price to pay for a Saturday afternoon lunch. As paying customers, our experience was ridiculously unacceptable. We hope to hear from you, wish to continue to support you, and wish you much success with your continued business challenges
I can't count the times my husband and I have gone to Jules Bistro. The food is always amazing. My favourite is the French Onion soup and the salmon with mashed potatoes. So good! My husband usually gets the tenderloin and never had a complaint. The best part of this restaurant is really the room. Small and warm. Neat little place in Gastown...
It was a beautiful, early summer night.
We decided to try this restaurant we've passed by so many times before. We were greeted by the host (a mix between Phil Spector and Mole Man). The room is romantically lit, warm and inviting. It was quite busy and we were shown to a table at the back of the restaurant. We ordered some wine and waited for some friends to arrive.
After the friends arrived we, ordered some wine, two of us ordered the steak frites, the other two ordered the moules frites, the fifth friend just had drinks. The steak was barely decent, it seemed to have been left out for a bit and was only warm by the time it arrived, the frites were a little too soggy. The mussels too fishy tasting. So let's just say the food was just barely decent.
If we had left before our SIXTH guest arrived this review would have gotten a few more stars. As we're eating, enjoying each other's company, my girlfriend sees something moving on the table and jumps up with a yelp. The place is dark and it took me a while to spot it (bad night vision), but I finally did see it. It was a cockroach about an inch or so long, crawling on the table right next to the bread basket. I didn't know what else to do so I reached down and grabbed it. I turned around and the host was right behind me asking what happened, I told him there was a cockroach in my hand and his face went even paler than it already was. I put my still enclosed hand out to him and he motioned towards the garbage can where I deposited our rude and ill mannered cockroach guest.
After everyone sat back down, the host explained that there is a "halfway house" or "detox centre" above the restaurant and that pests were a constant nuisance. He did apologize to his benefit, and said he'd "take care of us". He came back with a bottle of red wine and began to pour MAYBE a millimeter into everyone's glass. Everyone sat there staring at each other, saying nothing, trying to contemplate the four millimeters of wine we received as pestilence penance. Still stunned, we didn't complain, we paid and left.
I'm sorry but 4 millimeters of red wine, a few apologies and the reason he gave us just didn't cut it. Maybe we should have been more aggressively outraged? Perhaps, but I think it was the host's job to butter us up to the point where the cockroach would have been.......almost forgotten.
Have eaten poor, old fish here before....but stopped in for a glass of wine and was treated incredibly rude by the "host" what a snot! God forbid I sit down at the empty bar before speaking to him. Needless to say we left and will not return. We had always enjoyed the decor but the food is awful, poor quality ingredients. We thought we would be safe with wine I guess not!
The food is ok... just ok ....but the service the worst. I took my wife to Jules for her birthday and even though we had reservations we were told part way through our meal that we could have the table for only another 30 minutes. At this point we had only been seated for about 30 minutes. This was shameful. Needless to say we skipped the desert and headed to the door as fast as we could.
Jules is about getting you in the door, feed and out the door. If you stand in the way of their agenda you will corrected. Customer service is not a priority.
I had to do a quick write up after the reviews below saying that the service here is bad.
I went to Jules a few weeks ago on a weeknight. I found the food, atmosphere and service was well above par. I had the goat cheese and roasted red pepper salad and the mussels and both were really solid. The salad wasn't really what I expected - I thought there would be more greens - but it was decently made and delicate. When I mentioned casually to the server that I was expecting more of a salad salad, he asked me right away if I would prefer something else. I didn't - what I got was fine - but I appreciated the gesture.
The mussels were also very good, and the fries were abundant and not greasy. My friend and I had a good glass of red at the recommendation of the server and my friend enjoyed her prix fix meal of salad, salmon and fries and a chocolate tarte.
The one thing that put this place above others is the service. I thought it was exceptional. It was quiet, attentive, welcoming. The owner seemed to run the place like a machine, and he popped by to say hello and ask us how our meal was going. I never had to ask for water, or for a refill, or pretty much anything. I'm sorry to hear that the previous diner had a bad time with the service, but our experience was the total opposite.