Italian Kitchen offers a coalescence of old-world charm and new-world sophistication. The cuisine includes warm wheels of handcrafted pizza, peerless antipasto platters, and dry-aged steaks. A variety of pastas including: pappardelle blanketed with pulled osso bucco; impossibly fat gnocchi; and the ultimate ravioli with Dungeness crab and fresh buffalo-milk ricotta.
We ordered the salads with beets, bruschetta, penne arrabiata and the italian doughnuts for dessert. The salad was too beet heavy but the dressing was good. The bruschetta wasn't traditional and the tomatoes weren't the best but the dough they used for the pizza crust-like bread was fresh and good and there was lots of garlic. The penne arrabiata with crispy pancetta was really good. The only downside is it was a bit too salty. I know pancetta is salty but i felt they added more salt than was needed to the sauce. The italian doughnuts were absolutely amazing. Our server was very good and brought us over another order of the doughnuts on the house. The prosecco needed to be colder and we saw that they used the remainder of one bottle and then topped them off with a new bottle. The only problem with this being that the the old bottle must have lost quite a bit of it's fizz.
All in all, will definitely be back. We have been to the downtown location and the west 4th location. This particular review is for the downtown location.
I went there for a birthday party today, and knowing beforehand of the poor reviews, I was a bit reluctant to go.
I had read before that it was "back-to-back" seating, but on the 2nd floor, there was plentiful room to back up your chair w/o bumping into the person behind you. There is constant chatter, but it's not loud enough to the point that you have to scream to hear one another.
The food was not as cold as I had expected it to be. My papardelle with lamb sausage was the right temperature and was very tasty! However, it took a loooong time to come.
Worst. part. ever. My papardelle was finished in five minutes flat because the portion was SO small. I don't think anyone should have to pay $16 for that small of a portion. If you decide to go there, I would recommend ordering a pizza because it's cheaper and bigger.
Our waitress was very smiley and friendly, and she made a few jokes here and there. I do believe that food could've come quicker, but that is the job of the kitchen, not the waitress.
Recently visited Italian Kitchen for a big office lunch. The hostess and servers were quite pleasant, except near the end when the room started filling and they were anxious to have us pay and leave. Had a bruschetta sampler to start, the bread was very nice, soft moist and fresh. The toppings (tomatoes, mushrooms, etc) were decent. Had the day’s special as my entrée, lamb shank on risotto, and it was disappointing. The portions were small but that turned out to be a blessing in disguise. The red wine sauce was salty and lacked any depth of flavour. On top of the poor seasoning, the texture of the meat wasn’t great. I found the risotto with pine nuts much better. However, four swoops later that was gone. None of the other nine people had anything particular appealing or extraordinary and the general consensus was pass. I don’t know if it was the incredible amount of salt or the $30 price tag (includes 18% mandatory gratuity) but I was left feeling a little bit queasy…
Went to Italian Kitchen with my wife and a couple of friends for a late evening drink and dessert. We'd had a nice dinner already and I'd heard about Italian Kitchen from some co-workers who'd been for lunch and enjoyed it. Poor service started when we'd first arrived. There were a couple of empty table on the patio and as it was a warm night we thought it would be nice to sit outside. We were dressed somewhat casually (but by no means sloppily) and we asked the hostess to be seated on the patio. She looked us up and down, and then said to please wait and they'd set a table for us. After about 15 minutes of waiting, another hostess came to us and told us that the patio was now closed for the evening and that we'd have to be seated upstairs (although there were several people still on the patio in the pre-dinner cocktail stage of their visit). After explaining that we had been waiting for 15 minutes for the patio, she said there was nothing that she could do and that this was a bylaw (by the way, it was only 10:15). We decided that we may as well have the dessert upstairs since we'd waited so we were led to a very overcrowded upstairs. Here, our waitress really tried to make an effort (who earned the only star in the service category) but she had too many tables to look after. We ordered the tiramisu, which were told was "as big as our head" to be summarily disappointed by both the size and the taste which as the quality of a pre-made supermarket dessert (fine but nothing special). The waitress was too busy to refill coffees or come back to drop off a bill...I had to find another server to find our server to get the bill. Finally as we were leaving, to add insult to an already injury plagued experience we noticed that not only was the patio still open, but there were new people seated there! This experience at Italian Kitchen was a complete fiasco with probably the worst service I've had in this city and mediocre (at best) food. As my title says, I won't be back, nor will I be recommending it to anyone.
Came here with a friend for dinner and was seated at a table by the window, overlooking Alberni Street (nice!).
Our server reminded me of a lighter-hair Mr. Bean. He was quite funny and entertaining. Kept on calling all the appetizers `moisturizers`. We saw a bellini on the menu and quickly ordered two, only to be totally disappointed that it didn`t come in a slushy form like the rest of the other restaurants. It came in a champagne flute and basically looked like champagne with grenadine in it. Maybe their brought us the wrong drink. We never even enquired about it.
The food was as much as we had expected - but nothing absolutely WOW came to mind. It was a good meal and the table by the window made it for a nice view to go with dinner.
We visited the Italian Kitchen on Feb 12th for dinner. No delay in getting seated, we sat downstairs (a little loud but that was the only drawback). Our waiter was Eddie - who was very friendly and efficient. We had Kobe meatballs, spinach salad with the grilled artichokes, lobster gnocci and veal osso bucco - all was fantastic - and they brought my husband complimentary tiramisu because it was his birthday - overall a great meal - we'll definately be back.
Came for dinner when the restaurant first opened and was disappointed. Had the pasta for 2 platter with a bottle of okanagan white which was okay. My coworkers continuously rave about this place so I thought to give it another try.
Second time really sealed the deal. tried the kobe meatballs spaghetti and pizza on the second visit and was really disappointed. I can't remember the last time I ate something so bland (meatballs) and too heavy on the garlic (pizza)
I really don't understand what the hype is all about
I had my birthday dinner on the 12th, 8 people.
Our table wasn't ready, we waited for 10 to 15 minutes and the hostess brought out champagne for everyone which was very nice. Our waitress was professional but we did have to hunt for her a few times when we wanted to order drinks. We ordered around 9pm, our appetizers came in good timing but our entrees took, what had seemed, a long time. The waitress also spilled a bottle of beer on my friend, all over her dress. Nothing was done about it, the GM did not come to see what had happened, I assumed the waitress went to tell the GM but I guess not. While looking for our waitress to ask for more drinks and the bill, we spotted one of the hostess walking into the restaurant carrying a bag from McDonald's. Next thing we see is the GM (we called him to our table and asked him what his position was at the restaurant) drinking from a McDonald's cup at the bar.
I only remember that the spaghetti was quite good but the seafood platter was ok and I don't even remember which appetizer I ordered. I did receive a call from the restaurant the next day in regards to how our night went. I have to say the woman who called seemed as if she just woke up. She asked how our night went and what I thought about the service/restaurant..etc. I did let Italian Kitchen know what happened on the night of my dinner there and they did say they appreciated me letting them know how my night went. They were suppose to get back to me two weekends ago and I still haven't heard from them. I will probably not hear from them at all. Paying that much for the dinner and receiving the kind of service we received on the 12th and after...it's not worth it. I will not dine at this restaurant again.
I have been three times now and although it has been very, very busy, I have had good service. I love the upstairs dining area. very comfortable.
These guys at the Global group ahve a great thing going on.
Looking forward to their next restaurant.
This restaurant focuses more on Decor and promotion than on food and service. This cannot work long term.
They have the perfect opportunity with a great space and location, but they need to focus on quality.
Staff must understand food and wines so that they can charge these prices.
I took some business associates in for dinner last night for what I was hoping to be a celebratory year end dinner. Boy was I in the wrong place. We sat downstairs at a round table and absolutley could not have a conversation due to the ridiculously loud room. There was one other table in particular that seemed to think they were at a hockey game or something. They were actually screaming, hootiing & hollering !! At one point I glanced over at them ( there was nothiing else to do because we couldn't talk ) and saw a waiter pouring a bottle down some already drunk womans throat ! After about an hour & a half of enduring this Gong show we finally complained to our waiter who did absolutely nothing. The food was just OK. We had appy platters for 6 to start ( they were the best thing there ) followed by pizzas, 2 pastas, meat platters for 4, and 2 fish dishes. The desserts were terrible, the so called Cappuccino brule was eggy and had absolutely no cappuccino in it, period. When my associate complained about it to our skittish server, he laughed it off & made some comment about he felt like taking it off of our bill & then changed his mind and promised my friend a free one next time he was in !! Ha ! What a joke, needless to say none of us will return to this quasi - Italian rip off !!
A prime location coupled with excellent decor makes a good first impression but the food was a dissapointment. Also no bread was offered and the men's washroom was in dire need of a cleaning.
I would recommend Al Porto if you want to experience authentic Italian food.
The food was great! Starters: I loved my beef carpaccio with polenta. My friend had the zuchinni blossoms-very tasty! My hubby had the buffalo mozzarella/tomatoes-it was good but skimpy on the cheese.
The main entrees were awesome! The ravioli with crab was very delicious, the linguine with shrimp was very good and the spaghetti w/meatballs was also very tasty.
Dessert was hazlenut torte-very yummy!!
The service was ok-she forgot our drink order at the beginning and made us feel like we screwed up our order when in fact, she did not remember our order of 2 drinks. The tables were close together and at times the server at the next table had her bum very close to our table...did not like that!! Friday night had most of the tables filled and with that came a loud noise level. At times it was difficult to hear our friends talking and there were only 4 of us at the table.
I would go back because I loved the appy's and the pasta!!
Thought the food was OK -- but found the music deafening, and didn't like the feeling of being rushed -- the bill arrived unrequested and WAY too early - it was obvious that our table was required for the next shift of diners. The loud music and the "conveyor belt" treatment will ensure that the Italian Kitchen will remain very average. Too bad - there's potential.
I went to Italian Kitchen with my Fiance about a week ago. It was Friday night, the room was super busy.
We walked in and one of the first things I saw was a server scratching her ass. My fiance and I looked at each other and giggled. Then our server came to seat us at a table, he walked so fast through the dinning room and upstairs I felt I had to start jogging to catch up. Quick and cold was deffinetely my first impression...They sat us at a table in an alcove, that for some reason amplefied all noise in the dinning room. Now I've been to tons of loud bars and clubs, but this was extreme. So much that the girls dinning beside us were shouting, which was also annoying. The bread they brought was cold, cheap and stale. Goodie. My spinach salad was tiny, plain, and 15 dollars. Wicked. The pasta was whatever. The servers were smug, and didn't give a shit, gotta love it when they're only nice to you just before you pay the bill. I can honestly say I will NEVER go back to Italian kitchen.
Went to the Italian Kitchen on a Saturday night for the first time, not what I expected from Glowbal Restaurant Group, we sat downstairs close to the kitchen, very loud and hot, we should've gone upstairs. Service was good but food was a disappointment, my wife ordered the Monk fish which she returned after one bite, the organic beets salad and Baja scallop/scampi with risotto was nothing to rave about and my Quattro Formaggio pizza was too salty and dry. They didn't charge us for the Monk fish and offered us desert on the house which was nice but we're not going back.
I just moved to the city not to long ago but i have tons of friends here and i wanted to treat my girlfriend out on the town as a surprise. My friends suggested the italian kitchen. I wanted to reserch a good place so what a better place than to check out the reviews on dineHere. I have read a few good reviews and a few bad reviews regurading this restaurant and well i have to say that last night, my overall experience was a good one. The bathrooms could of been a bit cleaner and the seating was a bit tight but i have lived in italy for six months and the overall concept does remind me of upscale italy. Now the most important, the food. It seemed pretty busy in the restaurant but we didn't have to wait long for our apps. The chickpea bruschetta could of had a bit more flavor but it was okay. The mussels were amazing. Then we had the buffalo mozerella insalata, it was really good as well, excpet is it really buffalo cheese??? Next we had speg and meatballs, and a carpaccio pizza again both i thought were soild, really good. I may be a bit picky but the tomato sauce could be a bit more seasoning but it was good. Now to the desserts, i also had the cappuccino creme brulee it wasn't what it was described on the menu but it was a simple vanilla brulee in a cappuccino cup and reading the previous review of his being eggy mine was what a brulee should be like, silky smooth a nice hard sugar top presented well. We also had the dessert special a chocolate raspberry tart, it shouldn't be a special it should be on the menu. A nice finish. So i have to say that the overall experience was a pretty good one. The service was good, he was attenitive but not intrusive, which was great. I will be back to the italian kitchen but not till i try some other restaurants first.