A Japanese restaurant in downtown Vancouver's shopping district. (The signage reads Ichibankan?)
My friend took me to the Cirque du soleil show last night and we went for a bite to eat beforehand. We went to this restaurant and it was obvious they had changed ownership. I'm pretty sure they changed their name too, but I can't remember it now. Firstly, they took away their revolving sushi bar! That bar made the restaurant what it was and they took it away?? They must have not wanted to make enough sushi to fill it since it looks like no one eats here anymore.
The menu looked the same as before, but I thought it was pretty expensive for what you get, especially for the bento boxes. For $14, you 4 pc. cali roll, 3 pc not so fresh nigiri sushi, 4 pc extreme-deep fried gyozas, not so great salad, deep fried chicken terriyaki on rice and 2 slices of orange which was the best part of the meal.
The service is definitely nothing to brag about. She didn't seem to know what was on the menu and had the blank "huh" look on her face the entire time. There was a 'specials' page in the menu, but we couldn't order from it because the server plainly said, "no more!"
During our meal, our tea ran out and we didn't get a refill until we asked for it. Usually servers would walk up and down tables holding a teapot to refill. Not here, she walked up and down with a pen and order pad to take orders only.
I would probably go try Oysi-Oysi next time.
Used to be good for the price. Went there for their spicy tuna rolls, etc.. Then they were consistently awful the last 3 times I went a couple of years ago. So I've never been back since then. The fish at the time was noticeably not fresh. Odourous. The unagi actually made me gag. The tuna was noticeably "aged". It was simply awful. Maybe it was one bad day? Well, the 2 days before then, the unagi was bad as well as some other fish, just that I didn't feel as close to gagging as the last time ever I was there. It might be back to being alright now, but there are just so many choices in places to have sushi, I don't think I'll end up going back there in this life time.
This was a decent Japanese restaurant in 2004/2005; however, when I re-visited this place after a 5 year hiatus, the food was really poor, overpriced,. They're asking $8-9 dollar for "special" rolls that aren't special at all (The "Washington Roll" for $9 was basically a chopped scallop roll with mayo and hot sauce squirted on top; the "Dragon Roll" didn't have enough unagi to even cover the top of the roll!" The seafood udon was basically a bunch of salmon slices (day old sashimi?) and mangled prawns (the criss-crossed the shrimp to make it look larger - very strange cooking technique); the soup did not contain benito and had no flavor really).
They older male server became argumentative when we wanted to cancel 2 items that didn't arrive; however, the older female server forgot to add those items in the first place (!) so he relaxed.
Ewwwy, questionable sushi, stingy with its portions, low quality ingredients, aggressive customer service = AVOID this place!!!
With all of the sushi places in Vancouver to choose from, I really don't know how this place is still in business. We were rushed for time and decided to try this place out; now I wish we could have turned back time and left the house earlier in order to grab a bite to eat at an establishment that actually served food.
Firstly, we walked in and seemed to be interrupting the wait staff's TV time. After hunting down our own menus, sitting down at a questionably clean table, and waiting for about 15 minutes, the waitress finally came over and took our orders.
I did not realize that any Japanese restaurant could screw up something as simple as a dynamite roll. It was basically just rice and seaweed paper. As for the "special rolls", they were absolutely disgusting. The Dragon roll was doused in soy sauce and the Las Vegas roll was barely edible--hard to achieve that, as it was really just yam, cream cheese, and avocado.
If pressed for time and this is really your only option, I would recommend starving.
Alternatively, there is a McDonald's across the street.
I hope the owner is reading the reviews posted up here because they are all TRUE!
My friend and I went in for dinner, the tables were all dirty (lots of beer bottles, piled up dishes) and the waitress waits like 20 mins. before cleaning the tables.
We ordered and waited 30 mins. to get our dinner. I mean appetizer should come within 15min. of ordering right?
We were really hungry and so was everybody else at the restaurant. People were so pissed off and were questioning when the hell the food was coming?
When the food came, the server didn't even bring napkins or chopsticks. The napkins and chopsticks were stored at the edge of the counter, so we needed to ask for them. Come on!
The maki (rolls) were carelessly made. They looked all squished.
Ramen was the WORST! Who uses soba noodles for ramen! And the soup was LIQUID SHIT!
The funny thing was there were pieces of udon noodles at the bottom of the bowl, which I hoped wasn't left-overs from other people's food.
OH and GET THIS! They automatically put 13% tip on the bill without our consent!
You can only do that when there are more than 6 people! There were only 2 of us!
The cashier was extremely rude and we just go out of there because we didn't want to be in a shitty mood for the rest of the night.
In conclusion: BAD Food+ bad server +bad atmosphere = Don't go.
You can get better service and food from McDonald's across the street.
It was a busy lunch hour downtown Vancouver and all the Japanese places around Thurlow were full. So, we stumbled into this tiny underground place and gave it a try. I ordered a sushi combo that came with a california roll.
It tasted and smelled strange so I asked the waiter (old man) politely if I could have it changed. He went nuts on me and told me that there couldn't possibly be anything wrong with it since everyone else ate it and no one complained but me, blah blah blah.He was not going to let me send the order back and only wanted me to pack up the california roll in question?!
I was in such shock that he screamed at me in front of other customers and did not apologize! Another guy came over to the table and offered to change the roll for me. The old man came back in 2 minutes and practically threw the plate at me. DO NOT EAT HERE! The service is terrible and the food is questionable!
The food is not unreasonable. The service is horrible:
no tea refill
we actually got up to find our server three times.
We had to remind her about portions of the order several
We also saw one of the child labour severs eat part of someones order on the way to their table.
There are lots if other options don't eat at this place.
First off, a friend and I was looking for a place to eat
on a windy day, and this was nearest place we can both eat.
A friend told me 3 years ago, never to eat in this place
but thinking probably it's okay to go there. While looking at
menu, we found the price bit expensive and we both ordered tempura
chicken don and Oyako don after 15minutes of debating.
I thought the server, old Chinese waiter seemed kind to give
us free miso soup and said it's complementary soup. By the time
we got our food, it didn't taste that good. Here was the worst part,
after we both had to pay our bills at counter- the cashier totalled
it without the price and didn't give our change back. On the bill
he just wrote Oyako don and tempura chicken don WITHOUT total of the price
and just took our money thinking we added tips together.
It was very strange because in every restaurants, server totals up
the food with GST and didn't give us exact bill.. That was so weird..
You will love it. few good japanese places here., we are a regulars of the broadway location, that is an express service and wonderfull prices.
I give this restaurant five stars. I have been eating here for years, and always find the service friendly and attentive also The prices are very reasonable. The Terriaki Steak was tender and mouth watering still sizzling on my plate fantastic. and you have to have the Green Tea Ice Cream for dessert it is so good. Yea this place is wicked awesome. Everyone should try it. Simply the Best. Brent Cowley