If you are thinking beef, Hy’s is the place. In the heart of downtown for over 30 years, this restaurant boasts a polished, elegant atmosphere with comfortable and solid chairs that envelop you for the evening. However, some people say the interior is so dark that they feel like a mole when they come out. But it’s the place for power suite lunches, romantic evenings or the choice to impress your father-in-law. Although there are plenty of other options, charcoal-broiled steaks are Hy’s raison d’être so why plump for anything more.
I went to Hy's and reserved the morning of the day for 7:30pm on the phone. When I asked for 7:30, the woman who I recall when I saw her was an elderly woman, told me to come at 7 but I couldn't because I was catching a movie with my family. I told her 7:30pm because if I reserve for 7, I will be late. To me, people from the restaurant are not suppose to tell me when to come but I am doing them a favour by telling them I will have a party of 10 so they can prepare and so I can get a table when I come. I ignored her remark to me because I thought it was just an inexperienced person on the other side of the call but when I got there at 7:30, SHE told me that I was suppose to be there at 7. Excuse me? I told you that I was going to be here at 7:30 and I was. Please do not tell me when to come when I told you 7:30. I didn't say that to her but I was tempted to. I was turned off by her comment. A restaurant like Hy's should have a young, sophisticated woman as a hostess, not an elderly woman. As I sat down, everyone else at the table was wondering why the woman was so rude. We were all dressed appropriately and I did not feel out of place.
The food was not spectacular as I have heard many good reviews from friends. I can get better service and better food for my money at The Keg. If I do go there next time, which will not be soon, it will not be because of my recommendation but someone else's and maybe next time I will go with a postive attitude and their reputation will be right.
Went with a party of 6 and the overall consensus was everyone enjoyed their meal, although not as much as Mortons (which is now closed)
Steaks were nicely cooked and the sides were alright.
Service was so so.
Everyone talks about their cheese toast but it just seemed like the everyday cheese toast people could easily make at home.
If you like meat and potatoes that is what you'll get... and not much else. No garnish, no choice vegetable on the side and no extra's what so ever. My fillet Mignon was however cooked to perfection, but it's nothing that my boyfriend can't do at home on the BBQ. The Hy's signature steak my boyfriend had was a low grade cut of meat that was rather fatty and stringy. When the server came around to dress our baked potatoe I had to fish through the mountain of sour cream in order to find the potatoe below. There was nothing special about the dessert menu, the cheesecake was average. However they had a respectable wine list and the ambiance was cozy, quiet and intimate. There wasn't much here that set them apart from the Keg... except for the price.
My husband made us reservations here for my birthday. I have to say, I thougt I was sitting in a very old fashioned place and that the food would suck. They even made caeser salad at the table, which was odd. Its not like it's required a blow torch or anything worth perforrming for.
I had there salmon appetizer, which was great. The twice baked potato was so good, when I think of this place, that is what I remember most.
It is on the pricey side, considering the place is so old school in it's ways. They need to make it a little more affordable because the food is not THAT gourmet for the price it displays.
Ambiance: from outside, it doesn't look like anything special, it's very hard to miss because outside is so plain- but when you walk in, you are amazed by how different it looks inside. It doesnt feel like you are in vancouver anymore. This place has nice decor and lighting, nice spacing between tables; makes you feel comfortable.
Service: The moment I walked in, there was this chinese guy singing in the middle of the restaurant, I was thrown off for a second but he was quick and attentive in terms of filling up our water glasses and such. Our waiter was friendly and informative, although I went for a lunch so there were no complicated orders or wine listings required
Food: It is amazing! I heard so much about their cheese bread, so I was really looking forward to it. When I had first bite, i was sort of disappointed...but now i realized, that it's after you leave the restaurant, when you crave it..more and more!! you gotta try the cheese bread. I had new york steak, medium rare and it was perfectly cooked. It had texture, right amount of fat, seasoning...it was just really good. My friend had beef and prawn skewer, and that was really good too, although the sauce was a little too sour for me.
Overall, this place is awesome, i will def be back for dinner time to try their porter house...and obviously their cheese bread!!
The moment I stepped into this restaurant, I knew I would be spending at least $100. I was walking by hungry and decided to give this place a try. I would say that I was very satisfied with the yummy steaks and the bread that they had. The cheese bread was like a drug, once you eat one, you won't be able to stop. I had the tenderloin afterwards and it was indeed very tender. The dinner was so good and filling, that I couldn't finish the dessert afterwards, even though it was one of the best I had ever had. I gave the value a 2 however because i couldn't choose 2.5. Overall, this place was great and I would be coming here for special occasions.
Server had to re-fire the steak then it came back charred. I ate 4-5 bites then left it. Had to eat mushrooms to not be hungry. The server was aware and still charged for the steak. Our bill was over $350 and he still charged for the $34 steak I didn't eat because it wasn't up to standard. Wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
we come here last night to celebrate our anneversaries. My husband ordered a 16oz bone-in new york strip and I ordered a 8oz filet mignon. Both are of very very poor portion. My husband had always ordered the 16oz T-bone steak in Morton's and Ruth Chris' ,he could hardly finish them and had to share with me. But at HY'S he just ate it in 5 minutes and felt nothing. As to my filet, I really can not believe it's a 8oz portion. Meanwhile I have to return it for the first time, because it came like a charcoal ball while I ordered medium.
As to the taste. My husband's new york strip is good. My filet(the second one) was not good either, but I didn't return it again.
The servise is good, our waiter is nice and offered to help me to change my filet. The ambiance is old fashioned, very dark, but nice enough.
As a conclusion: the steaks and foods are not good as we expected. The filet mignon is VERY BAD, we do not recommend to nobody. DO NOT TRY IT. The food quality of HY's can not campare with what we had in Morton's (Hongkong) and Ruth Chirs (Hongkong), not in portion, not in taste. Next time when it comes to steak, we will try the Morton Vancouver. And so sorry that there isn't any Ruth Chris steak house here in Vancouver.
Imagine ordering a medium rare 16 oz Cajun Ribeye and having the cut of steak served so thin that it curled up on your plate. Imagine cutting into the steak - cooked unevenly and full of gristle, and nowhere near a 16 oz portion. Imagine ordering a side of grilled beefsteak tomatoes and having four slices of plain cold non-grilled cardboard tomatoes arrive. And now imagine paying $35 for the steak and $6 extra for the tomatoes.
It gets better.
Another steak went back, totally under-cooked. A spinach side-order was forgotten completely. One meal arrived so late the other diners had to start eating in order to avoid eating cold food.
Now imagine indifferent service, no one asking 'How is everything'. (The server probably knew full well it was awful).
Give Hy's Encore a miss. It is obvious the abilities of the chef, staff, and management are nowhere worth the top-end dollar this restaurant charges.
Many moons ago I used to eat at Hy's encore frequently. Until recently I used to reve to everybody how great the steaks were at this steakhouse. I love the fact that the place is cozy, warm, comfortable and very familar. I moved away and came back. Forgot about this place because of all the fantastic foods and variety everywhere. I recently went back for my 16th aniversary. What a dissapointment it was. The side orders came out cold. My steak was not cooked to what I expected it to be. And to top of the evening the place was very noisy. We waited for somebody to come around to ask us how our dinner was but nobody came. The only good part about this rest is they take reservations.
I've been a customer at Hy's since the 1980's. Lately I've noticed that the food has slipped in quality. I ordered the fresh oyster's which were served warm, the lettuce for the caesar salad was wilted, my gorgonzola filet had none of the "blue" of the cheese on top, it could have been brie, and my partner had the rib eye, which he was not very impressed with - it was mostly fat. Both of our baked potatoes were cold. Besides the food, our server (an asian gentleman) was hardly around. We had empty drink glasses, could hardly get his attention. We also waited a very long time to order our food. The restaurant was not incredibly busy either. It was also quite cold in temperature. It felt damp and like they were trying to save money on heating bills. The best part of the meal was the cheese bread which was outstanding. For the price we payed, we felt that we had gotten much better quality food and service in past years. Quite disappointing.
the service was exceptional. the server would top up our wine glasses every 10 minutes i wish he did the same with the water. the cheese bread was over done and over priced.
we found it was way too dark in the restaurant. i like to see what i am eating. usually every restaurant have something vegetarian but nothing here. this was second time. some of our guest really enjoyed the steak and lobster dinner.
Have to admit it has been quite a while since we have dined here, purely due to our current finances, no reflection on the restaurant.
The cheese bread here is to die for, yes it is a little greasy but it sooo good. Just thinking about it I want to go back. I like the way the Caesar salads are prepared table side, and the steaks have always been juicy and tender in our experience.
We always found the waiter staff to be very knowledgeable and friendly, in particular Peter, we used to request him, and the bussers are very good at keeping your water topped up.
The decor there is a little old but that is part of the appeal, all that dark wood is quite sexy, makes you think of all the tradition and people that have dined there over the years.
I took my boyfriend to Hy's for his birthday. He'd been there once before but I didn't know what to expect. As per the title of this review, our experience was amazing! The service was very attentive but not overly so and the food (oyster's rockefeller and cheese bread to start and then ceasar salad, and porterhouse steak for my boyfriend and filet mignon neptune for myself) was delicious. As an earlier reviewer had stated, the hostess is slightly older than average, however we found her to be charming and friendly. I can only guess that when she tried to help said reviewer by giving him an earlier time, it was because they were all booked-up at the time he requested and she was attempting to ensure that he and his party got a table. We, on the otherhand, had no such problem making a reservation. In regards to the price, yes the place is a little pricey but as for any high-end restaurant, that is to be expected.
First I would like to start off saying I have been a loyal customer of Hy's for over 20 years now. In fact my Mom used to drink with Hy in Calgary around the piano bar there. It's a shame that Hy's is not what it used to be. My steak came out medium rare when I asked for medium well .. my mother's steak was tough and full of grissle. My suggestion to you fill up on the cheesebread it's the best deal on the menu. I was disappointed in my dining experience and I don't think I will be going back for awhile.