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3.5
  • Food3.5
  • Service3.5
  • Value2.5
  • Ambiance3.5
  • Reviews55

Hy's Encore

637 Hornby Street
Vancouver, BC V6C2G3
Tel: (604) 683-7671 Reserve Online
Fax: (604) 683-1749
Neighbourhood: Central
  • Cuisine: Steaks
  • Price: $$$$ ($45 or more)
  • Reservations: Recommended
  • Service: Takeout, Banquet
  • Meals: Lunch, Dinner
  • Features: Wheelchair accessible, Fine dining
  • Hours: Mon - Thu: 11:30AM - 3PM & 5:30PM - 10PM, Fri - Sat: 11:30AM - 3PM & 5:30PM - 10:30PM, Sun: 5:30PM - 10PM
  • If you are thinking beef, Hy’s is the place. In the heart of downtown for over 30 years, this restaurant boasts a polished, elegant atmosphere with comfortable and solid chairs that envelop you for the evening. However, some people say the interior is so dark that they feel like a mole when they come out. But it’s the place for power suite lunches, romantic evenings or the choice to impress your father-in-law. Although there are plenty of other options, charcoal-broiled steaks are Hy’s raison d’être so why plump for anything more.

Reviews

Displaying 21 - 40 of 55 Reviews FoundSort: Useful | Helpful | Reviews | Date
Where to go when I need steak
By TimOnMain of East Van (22 Reviews)
Submitted Friday, February 27, 2009 - 1:47pm [Dine in]

Been here a few times and I'm impressed by everything about Hy's.I find the staff very professional and the inside of the place is exactly what I think a "steak house" should look like.Very old world style.The steak with green peppercorn sauce is really good and so are the side dishes.Although,I wish you didn't have to pay extra for each side dish.The twice baked/stuffed potato and the asparagus are both done well.Making the caesar salad at your table is a nice touch.
Overall,although its not a cheap dining experience its well worth it for the quality and atmosphere.

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Pretty good but not super
By food4thought of Burnaby (20 Reviews)
Submitted Monday, January 19, 2009 - 7:40pm [Dine in]

I ordered the filet mignon & it was kinda dry. Because there was no sauce, that made it worse. To compensate for the filet's plain taste, they could've used more creative spices. My bf ordered the porterhouse, which was better (well it was certainly more expensive!) Their baked potatoes are good cuz they give you all sorts of toppings. Their caesar salad is made fresh in front of you and was very good. But the plating is really bad. It's just potato on 1 side & steak on the other. Plus, you have to pay extra for veggies.

But our service was pretty bad. It wasn't a super busy night. But we were rewarded in the end with New Year's gifts & free champagne. However, thinking that I would to receive this service & food (minus gifts) on a regular night, I will not come back. Places that don't serve superb steaks just makes me choose to cook them at home instead.

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My favourite place to eat at
By tuscanteal of North Vancouver, B.C, Canada (15 Reviews)
Submitted Monday, December 5, 2011 - 11:39pm [Dine in]

I was originally introduced to Hy's by chance. I had bought a Whistler stay in the summer through Living Social and it came with a $50.00 credit to Hy's. I had heard of the excellent food, but again had never experienced it. My boyfriend and I have been 2 times now, once in Whistler and once in Vancouver. There are a couple differences between the two and then many similarities. One of the main differences is Whistler is a few dollars more for entrees and sides. The other difference is the ambiance and how they cook the steaks. The Vancouver location is the only place left in North America with a open coal grill. Our server proudly told us it was grandfathered to the building and if they were to move out of that building they would lose that. Guess they're not moving any time soon...

On to the serious stuff... the food. Both locations were EXCELLENT.

In Whistler we ordered --
Famous cheese toast
Filet and lobster with garlic mashed potatoes
Market fish - Cajun crusted halibut with garlic mashed potatoes
Asparagus
Sugar snap peas
Tom Collins
Rose wine (don't remember the name now)
Vanilla creme brulee

In Vancouver we ordered --
Famous cheese toast
Filet with double baked potato
Market fish - Cajun crusted halibut with double baked potato
Sugar snap peas
Vanilla creme brulee
Can't remember the drinks we ordered now

Whistlers service was excellent and the food was all amazing, not one thing wrong with it. The halibut was to die for, a last minute decision for my boyfriend who would normally have ordered steak. For the Vancouver location we wanted to compare the two locations so we ordered fairly similar things. The halibut was better in Whistler only because they had crusted it better and it was a better cut of the fish than in Vancouver, no big deal though. We got more bread in Vancouver, the garlic toast is amazing and addictive.. we both made the mistake of eating too much of it and being ridiculously full afterwards. One thing the Vancouver location has over Whistler is the double baked potato MADE TO ORDER. You get to make it as bacon and green onion as you want... and that's something Whistler needs to get on pronto! AMAZING!!! The sugar snap peas are a little gem and cut through the meat nicely as a break from all the richness. The dessert is also amazing, creme brulee being one of my favourite desserts. The service in Vancouver was also stellar, our waiter had awesome personality, our glasses were never empty and he even had a crumber... the little tool that scoops up the crumbs... sounds cheesy but I was impressed.

I will say one thing, my boyfriend and I are not rich people, we saved to come to this restaurant the second time, but I am willing to not eat out at all to eat there once every 2 months... it's that good and well worth the money. I like the atmosphere and the way the steaks have that smoke flavour. I also liked Whistlers steak as well, nice an crisp on the outside and melt in your mouth on the inside. For those who have posted saying that you should save your money and go to the Keg... I laugh. I know they are all owned by the same people, but this place is light years better and albeit not that much more at the end of the day. You're paying for the service and the ambiance, as well as the quality of food. I can't wait to go back!!!

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Can't be compared to Gotham's
By sunder of Coquitlam (14 Reviews)
Submitted Friday, July 10, 2009 - 1:01pm [Dine in]

We came here for my birthday as I enjoy a good steak. Unfortunately for us, a good steak was not to be had although our standards are a bit high. The place is a bit unassuming and the building is almost disguised as something else, but that's neither here nor there.

We started with the much-lauded cheese toast and the crab cakes. Truly, the cheese toast was phenomenal and if I could have eaten more, I would have ordered another one. It's basically a grilled cheese sandwich more or less, but exquisitely baked in tin foil and with some finer cheese than Kraft singles. At the cheapest item on the menu at $5.95, you can't go wrong. The crab cakes, however, were forgettable and only marginally better than Horizons.

Our entrees included a filet mignon for the lady and a 16oz prime rib for myself, recommended by our server. I wish now that I hadn't asked as my first choice was the New York. My prime rib, although cooked perfectly to my specifications, was utterly bland on the inside and the au jus they serve with it was too sour for my tastes. There was simply not enough beef taste. I was tempted to ask for MSG... The filet mignon was miles better than the prime rib, but that's not saying much. One more thing, order the roast potatoes as your side, they were delicious and the texture was firm and crispy on the outside.

So, all in all, you get what you pay for. The steaks here are better in general than, say, The Keg, but not comparable to Gotham Steakhouse. However, it's not going to cost you an arm and a leg to eat here and they actually serve sides with your meat instead of a la carte at Gotham's. Don't forget the cheese toast.

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thumbs up!
By lush0000 of Vancouver (19 Reviews)
Submitted Monday, February 16, 2009 - 10:29pm [Dine in]

Been here about three times with a friend, it's been a great experience each time! I just salivate when I pass by the place...

Food: I've tried the porterhouse, the NY and the skewers, and strangely enough, I must say the prawn skewers and beef skewer (not sure what exactly it is called on the menu) are the best. They come with a delicious sauce and mixed with vegetables...the dish is so good.

The cheese bread! Tried it with the recommendation of our server, and it's instantly addictive and first bite. Incredible cheesy taste with buttery toast - it's hard to explain but make sure to try it!

I would skip the appetizers as I've had the shrimp cocktail, the french onion soup and the crabcakes and they've all been nothing special - save the room for the entree, bread and dessert instead, you won't miss anything special.

Service has been impeccable every time I've been there. I love the ambiance, although it is definitely a older, maybe an "old gentleman's club" kind of feel with the dark wood and furniture. However I prefer it to the pale modern deco of many restaurants nowadways with weird paintings on the wall and random words plastered on the ceiling....

you have to try hy's! you wont regret it.... It is however pricey, so I would save it for an anniversary date or holiday.

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2 vistis, 2 different experinces.
By Mecca-nism of texas (18 Reviews)
Submitted Thursday, July 10, 2008 - 7:51pm [Dine in]

I have dined at Hy’s Encore with my fiancé on two separate occasions. The first time was excellent. I love steak, and I’m a tough-critic when it comes to a good steak. I must say though 10/10 on the steaks at Hy’s. The ambiance was very old-boys club style, which is great if you are in the mood, and typical of a true steak-house restaurant. My issue comes with the service. The first time I went the service was solid, efficient, and professional. However, the second time I loathed it. We had a pompous, arrogant, rude, un-professional server, who cared more about himself than his guests. Red flag people. Perhaps this individual won’t last in the business, but it certainly left a bad taste in my mouth and I haven’t been back since.

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Great little steakhouse!
By javawzl of Vancouver (14 Reviews)
Submitted Saturday, January 26, 2008 - 9:57am [Dine in]

It's just the kind of place that you want to eat a steak. It's like going back to the beginnings of Vancouver when you dine at Hy's (and it does have a lot of history - so check it out).

We had a client lunch which was very good - my strip-loin was very very tasty! Cheesy bread also good - but requires 5 laps around the block straight after lunch.

No complaints - Hy's is just over the road from our office and for a special steak craving lunch it is just the place to go (much better than its neighbouring Keg). Like another reviewer - not sure I would shell out the $ myself - I cook great steaks for $4 at home! Lunches are reasonable - between $12 and $30. It's probably even worth trying just for its burger or sirloin salad.

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Disclaimer: this is a very OLD memory
By norvanne of North Vancouver (12 Reviews)
Submitted Thursday, October 26, 2006 - 2:03pm [Dine in]

The last time I went to Hy's, I was in a party of 4, with reservations. We asked for a table in Non-smoking. They sat us in the cigar lounge. When we complained they stuck us in the worse booth in the house, right next to the busy kitchen door. The food was only OK, and my best friend got food poisoning. Obviously, this experience was a very long time ago. I have forgotten enough to try again. For one thing, "non-smoking" is no longer an issue, and frankly, I admire an establishment that sticks to its roots, no matter how outdated. But thanks, chefdave, for the warning about the price. Over $80 per person for food alone?! I would have to be completely out of my mind to do that, especially considering my past experience. I wonder how they'd treat us if we asked to share a steak... Hmmm... uh, maybe not.

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Wow..my favorite steakhouse on the planet!
By Apollocanada of Burnaby (31 Reviews)
Submitted Wednesday, September 5, 2007 - 3:31pm [Dine in]

David,Neil..you have a great restaurant here! Used to come here frequently when Hy,Bernie,& Don were running the place twenty years ago.."The Only" is my favorite steak,cheese bread is still to die for! Our waiter was attentive,very polite and had us feeling right at home.Caesar salad {Made at table} is too good for consumption .{well..almost}.lol! The manager {Paul} was a most gracious host! Brought us a couple of specialty coffee's as it had been some twenty years since I was last here.Don't know how I let this place slip away...sigh.Bearnaise sauce is heavenly.When I die..I'll pass on Heaven..send me to the Hy's Encore in the sky please!. JFZ

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not my kinda place
By danielchang of Vancouver (3 Reviews)
Submitted Friday, February 17, 2012 - 12:06pm [Dine in]

First off, the prices are really expensive!!! I rather have my steak somewhere else. For what the price is, I don't think it was worth it. The setting itself is not too inspiring either so I dont know how can they charge that much.

The service was standard fare, not much greet and talk from our waiter. You'd expect a little when going for a higher price point restaurant

I wouldn't return because of the price only though, the food itself was okay and cooked to my desired liking, so solid marks to the kitchen!!

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Those Who Don't Know Pretend They Do
By BritishColumbiaMan of Cool Suburb (3 Reviews)
Submitted Sunday, July 17, 2011 - 10:49am [Dine in]

I've been to Hy's four times, three times for free, one more on my own dime. If you're going on the company dime, or some other schmuck is paying, go ahead! When I had to pay myself, however, I couldn't help but think of all the places and food I would have preferred more. Just part of being in the company of others that you've constantly gotta prove yourself.
If you haven't been, then by all means try it out. If you want a similar atmosphere with much better food try out Keg. If you want truly great food, though well forget this snooty place with the rubbery steak.

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Great place!
By JamesStewart7 of West Van (2 Reviews)
Submitted Thursday, December 10, 2009 - 12:02am [Dine in]

Some people don't like the dark ambience of this place - but I personally loved it.

As for service, my only complaint was the hostess. She wasn't friendly at all. However, our server was simply fantastic. Greeted us by name, made excellent food suggestions, etc. The food was also fantastic. Portion sizes are not the largest, however, the food is absolutely delicious.
If you come here, you MUST have the cheese bread. It is to die for.
Definitely would recommend this place.

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Normally FANTASTIC
By smokedmeatlover of new west (9 Reviews)
Submitted Sunday, April 26, 2009 - 2:11am [Dine in]

Okay, my last two visits should be forgotten. The steaks came out cold... and the service as not good. The 2nd to last time I was there I had to suffer due to a client who sounded like Kermit the Frog.

His voice echoed througout the place almost forcing my steak to hide under the table. When you pay those prices for a quiet evening, getting Kermit to share his life story with strangers just doesn't cut it.

That said... Hy's makes the absolute best Caesar's Salads anywhere. The ONLY one I have enjoyed as much was at the Salmon House on the Hill. Hy's makes it at your table. Great! (For all I know, Salmon House orders it FROM Hy's... it's equally as good!!)

Ambiance: Hy's decor in Vancouver is from another era, no doubt. Toronto has a new one downtown that ooozes modern. Somehow the modern just didn't work for me. I kind of like the old-fashioned decor... the wood-paneling... the dining, not eating feeling.

Price: It's Hy's. The steaks are great quality beef. That costs a bit more, no? The portions are generous. It's hard to find a place that serves a real steak and not a beef cookie. A 16oz bone-in prime rib steak is life.

The potato: I have read some reviews slamming the Baked Potato. Each to his / her own, but I think they are great. I don't do butter or sour cream on mine... so I get to enjoy the actual spud rather than goo... and i have always found them to be fresh and tasty.

Cheese and Garlic Bread: Okay... nine million calories per bite. Who cares. If I knew my waistline could handle it, I'd eat the bread all night long and pass on the steak!

Service: Here's where I will agree with many past reviewers. It is hit and miss. Some of these guys (I have never been served by a woman there) think they work at Buckingham Palace and that we should consider ourselves fortunate to cross the threshold.

Other times... well I saw one smile once. It's part of the charm, no?

Parking: Valet unless you get lucky on the street (meter parking with very ambitious meter-maids running about!)

Coat-Check: They have one of those things... just like in the movies. Sadly they must have done away with the cigarette girl... but the coat check is a nice touch... even if it does cost a toonie to be a sport.

The Candies at the Coat-Check:
Now isn't that a nice thing to remark about?? These after-din-din mints are individually wrapped (nice) tasty tidbits that will actually add to the entire dining experience. A nice touch.

Sadly Hy's is gone from Edmonton and Calgary... and the Mansion here in Vancouver became Macaroni's Grill (now gone too), making Hy's on Richards one of the last of herd.

Would I go back:
Absolutely. Positively. Without a doubt. Tomorrow if circumstances permitted it. In fact I have a date to do so in a few weeks.

If you want a steak... not a cookie... and if you want to dine, not just eat... then go to Hy's.

(No, I have no 'steak' in the place!!)

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Always a favorite
By zetafix of Vancouver (3 Reviews)
Submitted Saturday, December 20, 2008 - 2:07am [Dine in]

Steak is done right in this place. Obviously they know what they;re doing after decades of operating. The desserts are heavenly, and special attention from the server is always nice. Interesting people come in the evening, it's a place to visit for any occasion, used as an excuse.

Make sure you try this place even if its the only steak place you'll be visiting.

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Pretty Good Steaks!
By AsianInvasion of Vancouver (4 Reviews)
Submitted Saturday, August 23, 2008 - 10:08pm [Dine in]

I went here with my dad for dinner and it was really good. I had the garlic shrimp and the New York steak with shoestring fries. The price was very reasonable and the service was impeccable. I reccomend this place to anyone looking to sit down in a comfertable environment and just enjoy a good meal.

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Great room bad food
By eat2live of vancouver (1 Review)
Submitted Thursday, May 10, 2007 - 3:52pm [Dine in]

Was taken to Hy's for a lunch meeting. Was in love with the room especially the glassed in grill area. The room has a great vibe to it and lots of energy. Unfortunately that is where the good ended. The ribeye was thin and as a result hard to get to the desired temperature of medium rare. The potatoes and peppers that i had to accompany it were worse than I had back in my college cafeteria. Was unimpressed by this classic steakhouse. The service was attentive and knew when to leave us alone so that we could discuss business. May try it for dinner but would rather go to the Keg.

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Overrated
By mhepburn of Vancouver (5 Reviews)
Submitted Sunday, February 19, 2006 - 2:55pm [Dine in]

As expected, when I went to lunch there with my dad, the place was filled with businessmen. We were from out of town at the time, on vacation, and because we weren't dressed in business suits, they (waitresses) treated us with disrespect. I ordered steak and fries. The steak wasn't anything to rave about, and heck, the fries were horrible. The atmosphere is gloomy. Way too expensive. I wouldn't mind if the food lived up to the price but it didn't come close. The Keg's food, atmosphere, and service far surpasses the 'luxury' of this restaurant.

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PHENOMENAL!
By jjmac of coquitlam (1 Review)
Submitted Wednesday, July 6, 2005 - 12:18pm [Dine in]

My husband & I went to Hy's for our 1st wedding anniversary & at the end of our evening decided that Hy's would be the ideal restaurant to celebrate our anniversary at every year - July 7th will be our fourth anniversary dinner celebrated at Hy's!
From the time you enter until the time you leave Hy's your are made to feel as though you are a special guest rather than a customer.
Everything about Hy's is exquisite- the service, the ambience, the food & it's presentation, everything!
We ended our evening there with an unforgettable chocolate dessert - it's was so completely delectable...the consistency was so smooth that it should have been liquid chocolate!
Hy's is definitely a special place that helps you create special memories.

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Glad I don't pay!
By ck1234 of Vancouver (21 Reviews)
Submitted Friday, February 8, 2008 - 10:40pm [Dine in]

I've been here twice for lunch, both on work reps client accounts and am very happy about that. The restaurant is nice, typical steakhouse. I have a fascination with Steak houses, trying always to find the best one! I can tell you, it's not Hy's in Vancouver.

Hy's in Oahu, is probably one of the best steaks, salad, etc. I've had, but I did pay dearly for it.

Cheesebread is yummy, but it is free in Hawaii, not here. The first lunch I had their NY strip & I was so underwhelmed, I decided to never return. A different rep @ Xmas picked Hy's so I went for another try...

I honestly can't even remember what steak I ordered. I know it wasn't the NY strip though. I ordered Caesar salad, bernaise, & I think a ribeye...I'm not a filet girl, so that's really the only thing left! Again, ugh! Caesar salad was crap!!! Steak & bernaise were both crap. Wine was good & so was our waitress & busboy, and water boy. I would NEVER pay for a meal here!

Thank goodness for expense accounts!!!!

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Not that great
By xhypn0tizedx of North Vancouver (13 Reviews)
Submitted Saturday, May 20, 2006 - 2:21pm [Dine in]

I went to Hy's and reserved the morning of the day for 7:30pm on the phone. When I asked for 7:30, the woman who I recall when I saw her was an elderly woman, told me to come at 7 but I couldn't because I was catching a movie with my family. I told her 7:30pm because if I reserve for 7, I will be late. To me, people from the restaurant are not suppose to tell me when to come but I am doing them a favour by telling them I will have a party of 10 so they can prepare and so I can get a table when I come. I ignored her remark to me because I thought it was just an inexperienced person on the other side of the call but when I got there at 7:30, SHE told me that I was suppose to be there at 7. Excuse me? I told you that I was going to be here at 7:30 and I was. Please do not tell me when to come when I told you 7:30. I didn't say that to her but I was tempted to. I was turned off by her comment. A restaurant like Hy's should have a young, sophisticated woman as a hostess, not an elderly woman. As I sat down, everyone else at the table was wondering why the woman was so rude. We were all dressed appropriately and I did not feel out of place.

The food was not spectacular as I have heard many good reviews from friends. I can get better service and better food for my money at The Keg. If I do go there next time, which will not be soon, it will not be because of my recommendation but someone else's and maybe next time I will go with a postive attitude and their reputation will be right.

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