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To start with, Hon's does not serve "cafeteria style"; wait staff take your order and deliver your food. You may pay the wait staff, or make your payment at a till.
And the food is much cheaper than the page indicates, especially at Noon.
I love the place.
The restaurant is ugly looking but you are here for cheap eats.
Price is right and portion is big. One plate can feed 2 people. You might need to take it home, it's a lot of food if you order one plate for each person.
The congee is full of ingredients. It probably has the most ingredients than any other place. And it's big and cheap. Can't complain.
Service is random. Some waitresses are friendly and helpful, some are just not doing their jobs.
I don't know why people are complaining so much. Gees, they are giving you big portion and small price, meaning it's not a fine dining place. It's almost like a food court but cheaper. Try to find cheap eats that can really fill you up in downtown. You can't.
I don't live in the downtown core but do return to this location once every few months. We are in restaurant business since the 70s and in fact know the Hon's owners pretty well. Whether you know or not Hon's Wun Ton House was in financial turmoil in recent years. This one on Robson has new owner(s). I returned to Hon's one Tuesday afternoon for a quick snack and here's my candid opinion of the somewhat disappointing experience.
Decor and Ambience: Nothing has changed or improved since the big Olympic bloom. Place was relatively empty (80% vacant) and unwelcoming.
Waiting Staff: Don't expect professionalism here. They might work there for months or even years but they don't use their heads. Some young Asian waitress just seated me at a small table right next to a supporting post. Granted I came alone but she could have placed me in another table with a bit of room. After it wasn't dinner time on a busy weekend and the restaurant was not going to fill up within an hour or so. I did not bother to ask to move because I thought might be she just wanted to keep the clients within her 'sections'. With one side of the table lean right against the post my elbow kept banning on it the whole time.
Food I ordered: Very simple and popular Chinese dish. Sauteed Beef on Rice Noodle (Ho Fun) in Black Bean Sauce. Portion wise was acceptable but it was not properly prepared or cooked. Way too salty and too much dark soya sauce, not enough garlic and not a hint of oyster sauce, the black beans were not minced into small bits and pieces. Actually it looked kind of gross resembled small little bugs! There was close to half a cup of sauce left over (see attached picture) in the plate which indicates the cook has no concept of proportions. If a cook/chef is well trained there should not be any left over 'juice' when the food is consumed. Bad judgement of ingredients used. This is the kind of staff in the kitchen that is wasting not saving the owner money.
Wi-Fi: Surprisingly on Robson Street this location does not offer free Wi-Fi even though the WIRELESS router can be seen hanging on the wall right behind the cashier. When I asked for password the waitress said there's NO INTERNET and she doesn't know any password! What a lie or at least she could have said it was for office use only et cetera.
This place stinks your hair and clothing. I left right away once I finished eating without leaving a tip.
The food is getting worse and service is just plain lousy. Several years ago the food was much better and the serving staffs was always quick to assist. But now the servers never automatically refill the tea or water. It took forever just to the attention of a server to get my bill and wrap up my leftover.
Chinese food for the Cantonese lower working class. Or if you're someone who likes food court quality Cantonese food this is for you.
We walked in just after 2 p.m. so there weren't many diners ( perhaps that was why the female server was able to fill our water & tea consistently?) You notice upon entry that it's a big dining area with a high ceiling, there's a lot of tables but the restaurant lacks any warmth or proper dining ambiance. Imagine either what a beer hall looked like in the 70's or better yet picture the tables arranged in a food court. You can hear the owners saying " Get people in and let them stuff their faces, who cares about fancy surroundings?"
The main kitchen is in the back and there's windows where you can see a cook doing his job to your right. It sort of adds to the grimy overall feel to the restaurant, you have the heat/grease coming from the cooking stations which seems to coat: the sauce bottles on the table, the tables and the chairs, the plastic cups you're given to drink out of and the cheap plates and bowls. Needless to say you feel oily and grimy in here.
We ordered three dishes a seafood hot pot, some rice noodles, and a vegetable dish. The Chinese food was ( again ) very reminiscent of a food court. Not bad, not great, just okay.
I didn't pay but I believe the bill came to under $40 so you do get full for not much money spent but you don't feel that you ate quality Chinese at all. I guess being on Robson they must have at least one gritty, street-level type restaurant. If you can't have people cooking and selling their food on the sidewalks/streets like in Asia this is the next best thing.
Hon's is one of the worst restaurants I've ever been to. We stopped in Sunday at noon for dim sum. We left at 3 p.m., $25 plus tip lighter, having eaten defrosted bao. siu mai, ha gow and microwaved, gristly pork. There was some broccoli. The broccoli was the first thing we ate, and after an hour listening to old people scream at each other and watching other people eat, it was terrible. Finally, in order to leave, I stood at the counter waving a credit card to pay.
The food ranges from mediocre to bad. Buy frozen dishes at the Asian grocery and microwave them -- they will taste better. The service? Everyone who works there deserves to be punched in the neck. There are dozens of good restaurants in Chinatown. Skip this one.
Its not a place for snobs, or, impatient people. Been here about 6 times in two months. Really well cooked chinese family food at half the price of most places. Its always busy and the staff have their moments. Its a good place to talk as there is no infernal ear-splitting background music (thank heaven for that), just the buzz of people chatting. Plates are large, so, usually have to get a doggie bag. Plates are also made of indestructible plastic - but then I'm not there to eat the crockery. For two of us its typically worked out to about $20 bucks a head. Amazing value.
Haven't been to Hon's for almost 2 yrs but remembered the eggplant hot pot fondly and always raved about the seperate vegetarian kitchen to my fastidious Vegan friends in Winnepeg. Unfortunately a lot can change when one isn't looking. Hugely disappointed with the menu selections and it's deep-fry, meat flavored tofu excuse for vegetarian food. We didn't stay so I can't comment on the food, just the shock of anyone thinking the meat-flavor was high on the desireability scale of cuisine for vegetarians.
This is where I go if I'm hungover or not feeling very creative and want some quick, cheap Chinese food. I will generally get a bowl of soup with type 1 noodles, barbeque pork and wonton with a side of fried chicken potstickers. The service isn't great but about what you'd expect. As for ambiance, well there really isn't any because it looks like a cafeteria inside but thats not why you come here.
I went to Hon's on Robson two nights ago with my boyfriend at around 10:30pm. I was hungry for something quick, but not too greasy. We agreed on Hon's. I haven't been here in a long long time and was pleasantly surprised that the experience wasn't horrible like I expected. Firstly, they've replaced paper orders with electronic using these little hand-held palm pilots to quickly jot down orders. Obviously some still use paper notes, but I found it a neat. Our food came really fast. I ordered 6 potstickers, wonton noodle soup and he ordered chicken chow mein and lemon chicken. We were both really surprised that the lemon chicken came with more meat than batter! It was good!
The meal was good, it was a good deal overall.
Food: Tasty. Arrives full of ingredients, and always arrives hot.
Service: Prompt, and friendly. We were greeted immediately as soon as we entered. Tea was refilled all the time and the food was served quickly.
Value: Going downhill...a lot. I came here a few months ago and the portions were about 40% larger. It used to be good value, but not so much anymore.
Ambiance: Nothing special. Washrooms and eating utensils could be a bit cleaner but nothing too serious.
I would return, but I wouldn't order items from the dimsum menu because they weren't that great and it was kinda pricey.
Hon's isn't one place I go to often anymore but sometimes places like these really hit the spot.
A few of us checked this location out for a mid evening dinner.
The menu is pretty varied with all the usuals you'd find, including select dim sum dishes. We quickly ordered. My friend the Beef Brisket and Wonton with Rice Noodle and my gf and I the Preserved Egg and Sliced Pork Congee, the Sweet and Sour Pork with Pineapple and the Pork Potstickers to share. None of the dishes jumped out and reminded me of food court dining. The congee was clearly a step below many places as was the sweet and sour pork, which tasted like the deep fried pork had being sitting a while already cooked before being mixed in with sauce and the vegetables. My friends noodle soup was reported as ok also. The potstickers aren't worth raving, in my opinion.
Service was a delightful surprise. The wait staff was quick, friendly and could handle english patrons with ease. Polite too.
They were still a few hours before closing but I had a bird's eye view of their open kitchen. There were a group of employees cleaning up the burners and exhaust vents, pretty diligently I must say. Made for a nice impression that some asian restaurants do care about sanitation. I found it a little unusual that along the perimeter of the restaurant there were stations marked: bbq, potstickers, vegetarian, etc, etc. A bit unusual but I'm sure it helps for takeout customers.
For what it's worth, it's comfortable, open fairly late and the food is decent enough.
I've tried Richmond and Chinatown locations but somehow this place tastes so much better!
This place is huge! With 4 different kitchens, it's awesome!
I never really have to wait in line.
I like their veg dishes. My fave is the buddhist feast w/ cripsy noodles. It's the best. I only order that. My dad likes their bbq pork w/ rice. Their potsticker is pretty good too.
I was in Hon's for about the thousandth time and as usual I got a good meal at a cheap price. This time I went with a few friends. I had the usual beef brisket and shrimp/pork dumplings in noodle soup, and Mrs. C. had wonton soup. We also had gai lan and a dozen pork potstickers. The soup was as satisfying as ever, the gai lan was fresh, and the potstickers were like an old friend visiting my belly.
The food is consistent if not outstanding, and I always leave full and happy. Our friends had a selection of vegetarian dishes. This aspect of the Robson Hon's is often overlooked. They have a good selection of vegetarian fare, and it is not expensive or pretentious. The service was quick and efficient too, and as an added bonus we spotted Tamara the CTV weather goddess. If it's good enough for TT, it's good enough for me!
Recommended!
That's all it has going for it. The service varies dependent on location on clientel. The new China immigrant staff they hire are all smiles for the non-Chinese speaking bunch or the potential larger tippers. To anyone else, you may risk being so obviously snubbed or ignored.
It's cheap and you can't go wrong with the black bean sauce or pepper sauce. The corn soup is good too but big portions if you have 2 ppl eating. Potstickers not bad - a little greasy sometimes but isn't all fast food like that?
A bill for two ppl eating until they have to unbutton their pants is usually less than $20. Cheap eats!
They try to get you in and out as quick as possible so ppl aren't so friendly but this location is much cleaner than the New West one...
Last night we decided to go to Hon's on Robson Street and enjoy the great food and service. The food was great as the service was just awful. Every time we order the beef and satay sauce crispy noodles with green beans they seem to be confused EVERY TIME!!!!! no idea why but they always are. We asked for some water and the waitress seemed confused, how do you get confused about water? There were no tea refills and we had to get our own cutlery too. After we were finished eating we waited around for 20 minutes until someone came by to pack up our left overs. Just pain awful service all around
This place rocks! Incredibly fast and efficent service! Don't expect anybody to ask you how your day was or if you suck or not cause they don't, like the rest of the free world really care! If you want some awesome Chinese food for rock bottom prices and expect to be in and out in under fifteen minutes than this is it, period! Can't think of better bang for the buck in Vancouver for that matter. Best won ton noodle in west van and best beef chow fun! All of there food is loaded with vegetables and seafood and meat of your desire. And $2.99 brews you can't loose! If that's not enough they are open till midnight too.
I've been going to Hons for a number of years, and most people will tell you, they're fast, reliable and cheap to eat. If you want a fancy, elegant, location, real dishes, and glasses, then Hon's won't be for you.
The menu covers everything for meat eaters to vegetarians, some dishes I've tried, I didn't care for, but that's how you learn. I really love their dim sum, especially the steamed prawns, vegetarian steam rolls and steamed pork buns. I find all dishes really fresh, flavourful, and fills me up. I have enjoyed over the years, their Guylan with garlic, steamed chicken or bbq, shredded chicken with lettuce and chicken in oyster sauce with crunchy noodles. Whatever you decide to eat, or ask for request, Hons will make it. This is a cheap place to eat and fun to people watch.
The worst thing that can be said about hons is the servers who quickly take your order and then deliver it to you in a short time, your server really doesnt give you that human interaction you usually get at other places, you can tell there underpaid and there english isnt that great but who cares they have great food, i would recomend the prawn and broccoli in spicy black bean sauce with a few good pot stickers, the best desert is their mango pudding its served with a bit of milk on the side and it leaves a pleasnt taste in your mouth all day, the foods always solid, it doesnt pretend to be a fancy place or anything but they have alot of selection (more then most places i've seen) and the food tastes pretty good. I also always go there when i have a cold as the hot and sour soup is the best cure.
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