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2.5
  • Food2.5
  • Service2.5
  • Value2.5
  • Ambiance3
  • Reviews67

Hell's Kitchen

2041 West 4th Ave
Vancouver, BC V6K1G8

Reviews

Displaying 1 - 20 of 67 Reviews FoundSort: Useful | Helpful | Reviews | Date
A good place to hang out
By kewpiebaby of Vancouver (200 Reviews)
Submitted Tuesday, April 22, 2008 - 11:13am [Dine in]

Food is meh, service is meh and the girl at the front door - could definitely use an attitude adjustment. Who offended her? Yikes!

We enjoyed our sweet potato fries and the pizza was yummy. The Kung Pao was disappointing. It sounded better on the menu than it tasted.

A good place to meet up with friends for a drink & applies, and catch the game, but other than that nothing more to rave about.

It's a good thing they have an entertainment book coupon. =)

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Hell No
By hungryjo of Vancouver (175 Reviews)
Submitted Tuesday, August 21, 2007 - 2:26pm [Dine in]

After going to this restaurant, I don't understand why it's always so busy. I guess the atmosphere is pretty decent and loungy. All I remember was the food was blah and the service was not the greatest. Maybe they were stereotyping us because we're Asians they think that bad service is acceptable but it's not. Me and a friend did not feel too welcome in that restaurant. I will not return.

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Poor Food, Great Place for Drinks
By jpcostales of Metrotown, Burnaby (70 Reviews)
Submitted Wednesday, February 14, 2007 - 4:28am [Dine in]

Having lived in Kits a couple years ago, I used to visit Hell's Kitchen quite frequently. I remember their pizza being pretty good, and their drinks being quite affordable, especially given the area - Kits is fairly pricey. Checked this place out recently with my significant other and realized that things were not what I remembered.

Food - Poor... and disappointing. The pizzas have really gone down hill. As my SO put it, "It tastes like 99-cent pizza". The overall flavour was okay, but I don't think the ingredients were very fresh, and I believe the pizza was under cooked as well. Also tried the duck springrolls - I've had better springrolls from the free sample tables at Costco.

Service - Decent. Though it is mainly a bar, the staff does try hard to give it a restaurant feeling.

Ambiance - Great. Much nicer decor than I remember. I like the candles at each table and the comfy couches and pillows for your back. I always like the feeling of dining in a nice, dark restaurant.

Come for drinks and you won't be disappointed... though I can't say the same thing about the food. I'd come back for drinks with friends, but would most likely steer clear of the grub.

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Tasty pizzas.
By foodfanatic of South Vancouver (286 Reviews)
Submitted Thursday, September 1, 2005 - 3:28am [Dine in]

Many interesting toppings to choose from. Buy a whole pizza to go! Definitely adequate for gourmet pizza satisfaction, but not so delicious to make it memorable.

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pizza was sub-par, service was worse
By alpha_dog of richmond (61 Reviews)
Submitted Friday, August 7, 2009 - 5:37pm [Dine in]

came here for a group event and was looking forward to trying their food since i have driven by this place several times and it looked pretty busy.
overall, the food was decent... they have a wide selection of pizzas to choose from and we ended up ordering about 5 different pizzas. they were pretty stingy with the toppings and in terms of taste, there wasnt a huge difference from theirs to the ones you buy frozen at the local grocery store. i have to admit the pizzas were disappointing.
service was good to start off with and then it went downhill from there. waitress rarely came around and the second round of food we had ordered took extremely long. the restaurant wasnt that busy so i dont know why there was such a delay with that.
prices are similar to other pizza places around town but quality here doesnt measure up to those other places. when it is nearly costing $20 per pizza, you expect it to get the taste buds rolling but those expectations were too high here.
ambiance was the best part. relaxing environment made for hanging out with friends. had a couple of tvs hanging around the place which was a nice addition.
i personally dont know if i would return. the experience wasnt horrible, the food just didnt measure up to what it should have been which is enough for any diner to not return again.

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Decent food
By cyberspace of vancouver (89 Reviews)
Submitted Sunday, February 1, 2009 - 12:28am [Dine in]

My daughter wanted to go this restaurant for some time so we tried it this evening. We did not have reservations but we did not have to wait long. Suprised that they were busy for an early dinner. It's has pub type of environment. My daughter ordered a pizza which was not bad. I had the halibut and fries which was not bad also. The fish was from frozen fish but still tasted good. We did not want to have any dessert there as we wanted some speciality ice cream. Lots of people were trying the DOV menu which looked good also. It bit pricy for pizza but it was good pizza.
Service was good as our food came quickly and were asked many times if everything was good.

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DOV 2009 Worth the Trip!
By Balmy of Burnaby (52 Reviews)
Submitted Saturday, January 24, 2009 - 9:08am [Dine in]

The four of us decided to visit this restaurant for DOV. For appetizers we ordered, the chower and poutine. For the main, we ordered one of the each type of pizza that was available. For dessert, we ordered the tiramisu and hazelnut chocolate mousse.

The service was really good. Different servers came by regularly to check up on us for refill and such. Food came by quickly between the courses.

The ambiance was good for a pub style. We were seated next to the bar. It was dim lit with minimal lighting. However, enough light to still be able to talk to your neighbours and see your food.

Now to the food. Skip the chowder. I've had better elsewhere. It only has one shrimp and some vegetables. Good luck finding anything else in it (i.e. the salmon or tuna). The chowder was also a bit on the greasy side. The poutine is far better. Although very salty, it has lots of gravy and cheese. I ordered a poutine off the regular menu before and I think it was bigger with more prosciutto. Maybe they changed the size portion for dine out? Pizzas were all very good. You can't go wrong picking any of them. For dessert, they were both decent. Tiramisu was okay. I've had better elsewhere, but still realy good. I found the hazelnut chocolate to be a better made dessert.

Awesome value. We all had leftover pizza to bring home. Worth the vist!!

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Great value for $18!
By Food-Goddess of Coquitlam (96 Reviews)
Submitted Sunday, January 18, 2009 - 10:30pm [Dine in]

We went there tonight with a few others to try out their Dine Out menu. The appetizers were not very good - the salad was bland (one of BIL says it tastes more like a dessert with the strawberry and the mango), the chowder was definitely too salty and too spicy, and the poutine was a little too salty but not as bad as the other two. Although they appys did not impressed us, they managed to redeem themselves on the pizzas. We ordered a few Aphrodites and two Sopranos, and they were both quite good. The Aphrodite was quite unique with the pesto and the nuts on top, very interesting texture (in a good way). The desserts were quite good too, and I was quite happy with the selections. I liked the creme brulee the best, the tiramisu was quite good too although it wasn't really the presentation I expected (it was served in a martini glass).

The service was very fast and both the greeter and our server was very friendly.

And oh, did I mention the value was excellent? For $18, you get an appy, a MEDIUM-sized pizza and dessert. We all ended up taking a few slices of pizza home because we were so full that none of us could finish it.

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Not Hot...
By chasiubow of North Van (675 Reviews)
Submitted Tuesday, June 26, 2007 - 3:59pm [Dine in]

I was on West 4th looking for a place to get fed, when I spotted HK (the restaurant not the former colony). Mrs. C said in an astonished voice, “Look Chasiu, they have $3.50 draft beer and 2-for-1 pasta!” That settled it. In we went.

We were seated on the patio, and we immediately asked for a pair of the $3.50 beers. The server replied that they weren’t really $3.50. I advised that there was a large sign clearly stating the price, but to no avail. Since the price was on a chalkboard, revisions to remove misleading advertising should have been easy. Oh well. We ordered.

We shared a ‘Hell’s Salad’ with Stilton and pepper dressing. It was tasty and fresh. Then on to the mains. I had the crab ravioli, and my beloved companion had the chicken pasta carbonara. They arrived quickly, and despite their small size, they looked fine. My ravioli was a little dry inside, but the sauce was pleasant, and I enjoyed it, although I was still hungry afterwards. Mrs. C’s pasta actually had no chicken that could be seen with the naked eye, but the sauce was tasty. She found her portion to be satisfactory, as she had enjoyed a big lunch earlier that day.

The ambience was okay, but there were lots of flies on the patio. Maybe they liked the food? Otherwise, the décor was okay. It was somewhat bar-like, but that wasn’t an issue for me. Will I be back? Hard to say. Nothing remarkable here.

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Picked the WRONG pizza.
By moussy of Vancouver (60 Reviews)
Submitted Saturday, October 7, 2006 - 6:22pm [Dine in]

I heard that this place has great pizzas. I chose the "Aphrodite" pizza, because I thought that was the good/popular pizza, but I got that mixed up with the "Penny Lane". The pizza I got had a unique taste (pesto, almonds, chicken) but it was dry as heck. Couldn't finish and packed it home. The reason why I give it four stars is that their yam fries made up for it......they were awesome, with the balsamic reduction added to it. The aioli however, was a bit too dense for me.

The ambience is nice, very dark which would be a great hangout at night with friends. The service however, is pretty slow. There weren't much people here, but no one came around.

Would like to give the pizzas another chance if I swing by 4th again.

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Treated unfairly
By epicurious of Burnaby, BC (507 Reviews)
Submitted Tuesday, March 7, 2006 - 5:12pm [Dine in]

I went to Hell's Kitchen with 3 friends looking forward to some good eatin'...and to use up our Entertainment coupons. Really disappointed...with everything except for the pizza! I have to admit, I did go with higher expectations because I had just finished watching the Gordon Ramsey's Hell's Kitchen series. Unfair comparison, I know. But that is not what I'm basing my review on. So for those of you who want to try it, with the tv's Hell's Kitchen in mind...don't go.
So before we ordered, we told the waitress that we had coupons. No problem, but there was a special for 2 for 1 entrees. Great! We asked for 4 dishes and she told us we could only do one 2 for 1 offer (for 4 of us). Fine. We'll use our coupons then. No can do. Only 1 coupon per table. Fine. We'll do one 2 for 1, and use 1 coupon. No. Only 1 offer/special per table. That's bullcrap! And she was really rude to us. If she was nicer, then we probably wouldn't mind the limitations. The chicken dish we had was pretty good, and the pizza (Penny Lane-vegetarian) was great. But I don't think I will return. I should tell the people at Entertainment Book about them setting limitations on their coupons.

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A good hangout
By Rasputin45 of Kitsilano, Vancouver (97 Reviews)
Submitted Wednesday, July 27, 2005 - 4:25pm [Dine in]

We go here pretty often and enjoy the pizzas and the burgers. My BF especially loves the portabella burger. The yam fries are great. We usually order beer or wine but did try mixed drinks here once-- what a mistake. Both our drinks were almost undrinkable, and I will drink anything. Stick to beer or wine and you will be fine. It is true that the food quality can vary ocassionally but the innovative menu and cool atmosphere makes up for it. Also this place can be a little pricey.

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Great Pizza
By fella of Vancouver (72 Reviews)
Submitted Monday, December 13, 2004 - 4:34pm [Dine in]

This place has great pizza!

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Awful Salad
By jennko of Vancouver (86 Reviews)
Submitted Wednesday, July 1, 2009 - 1:42pm [Dine in]

I came here yesterday despite reading the bad reviews for this restaurant cuz I got an entertainment book coupon. So, my friend and I came for an early dinner and I ordered the Hell's Big Sunshine Salad, thinking it would be good as it's the priciest salad on the menu and I also added the wild coho salmon, a big mistake. My gf ordered their lobster ravioli. My salad came first and I admit it was an abundant amount but then the taste wasn't there. In the menu it mentioned fresh mango and strawberries and it came out to be frozen strawberries, because they were mushy and very not appetizing at all. The dressing was very watery, it was strawberry with orange juice I think but it was bland, thank god there's the feta cheese to keep me munching on the spinach. The salmon was AWFUL, fully cooked to the point that it was dry and hard, I think it's the worst salmon I've tasted in my entire life, and I had to pay extra $5 for it. Gosh... My gf's ravioli turned out pretty good especially if compared to my dish. The sauce was creamy and had some lobster flavour and nicely seasoned. The ravioli itself was the bigger sized ones and the filling were too pasty for me, there's no bite of the crab or shrimp in it, it was just a paste of who knows what. In the end, we had to pay $19.50 tax included and we left it at $23 for the tips. It was cheap thanks to entertainment book coupon but I won't come back again, the food was too awful.

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Good pizza, higher prices.
By pickyjerk of kitsilano vancouver (67 Reviews)
Submitted Thursday, January 17, 2008 - 2:13am [Dine in]

I like to get their pizza when its 2 for 1 day because that is when the price makes sense.

Their pizza tastes great. Get the Penny Lane you will love it.

I have had brunch there and it was boring and expensive.

Good place for drinks, open late, and they have good specials!

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Best pizza? Really? ...
By darrenkadish of Burnaby, B.C. (46 Reviews)
Submitted Friday, December 29, 2006 - 12:31am [Dine in]

We were skimming through our Entertainment Book coupons and found a coupon for Hell's Kitchen. Because we love Gordon Ramsay's show, we thought we'd try out his name-sake.

We had to wait for a table, but we didn't mind as the room looked pretty cozy. We saw that they were voted #1 for their pizzas (ahead of Incendio - one of my favorite pizza places), so we picked a pizza each. I went with the "Penny Lane" (all veggies) and my companion picked the opposite end of the spectrum and went with an all-meat pizza. While waiting for our food, we found the atmosphere quite enjoyable. It was nice and dark, great music and just a nice ambiance to the place. When our pizzas came, we dug in and after a few bites were wondering why they got voted Best Pizza ... because believe me, it definitely did not deserve that title. I've had many a better pizza at a pizza-by-the-slice places.

To top it off, when we got our bill, our server just happened to "forget" that we had an Entertainment Coupon. I thought that she just overlooked it, but my dinner companion thought otherwise. Oh well ... I guess the next time we are down 4th Avenue, we'll just stop in for drinks.

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Hell's atmosphere as well
By incantare of Kitsilano, Vancouver (15 Reviews)
Submitted Friday, March 21, 2008 - 1:26am [Dine in]

On a rainy thursday night we went to a couple of places and they were closing, due to a lack of customers. So we finally ended up in Hell's Kitchen. We ordered a couple of martinis in the very loud kitchen of hell. The dry martinis was had too much vermouth, does anybody knows how to make them in Vancouver?? And the "too hot for teacher" or whatever they called it was missing alcohol, but i'm kind of used to it, specially on "martinis are on special tonight". Overall it's good, but definitely not what i expected. You expect high class, high prices, high tastes. It's just an impersonnal restaurant with a bad ass name, with a loud crowd, bad organisation and slow service. Not my taste really. It's full of loud, drunk, hippy-trendy-wannabe people that want to include a cool named restaurant in their daily discussions...

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Trying to Hard?-correct ratings
By JonJ of Kitsilano (19 Reviews)
Submitted Wednesday, March 19, 2008 - 5:03pm [Dine in]

Trying to Hard?
I am usually a fan of the dirty divey places, but not this one. It's got the dirty grungy feel of a dive. The service is terrible, what you would expect really.
The food, now is strange. The menu reads more like an upscale casual dining restaurant...descriptions make some of the dishes almost sound like fine dining items....which they surely are not.
Maybe they should think about what they are, and instead of trying to sound fancy, and serving below mediocre crap, maybe they should try to sound like the dive place they are, but trick us and actually serve some good food.
There are a lot of places like this in the area...some dirtier, some cleaner. And lots with much more enjoyable food.

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A hell of a brunch.
By lmote of Yaletown, Vancouver (11 Reviews)
Submitted Saturday, December 15, 2007 - 10:46pm [Dine in]

It’s a different world over in Kits Beach - t-shirts, shorts, patios and skateboards, but 10 minutes east in downtown Vancouver, heat lamps are blazing, people are bundled in big coats, and huddled in the small shred of sunlight while having their “brunch”.

Hell’s Kitchen is located in the Kits Beach area, but more centrally located on 4th st. and Yew, it is known as the spot for a quick brunch, or pizza later in the day; I suppose, like always, we would be the judge of that.

I had the eggs benedict, no surprise really, with over-salted-out-of-the-bag tater-tots, and the hollandaise on the side. It was ok, certainly better then my previous brunch experience at Elixir, but nothing really that special. John had steak and eggs. Accompanied by over-salted potato-like side dish, the same as I had, toast, “dijon aioli” which was actually just straight dijon mustard in a ramekin, and a slightly over-cooked steak.

The servers are somewhat negligible to customer needs, and seem to spend most of the time chatting and staring at their tables, rather then using their customer service skills. Sometimes it seems that at low-key dining places like Hell’s Kitchen, the staff do the typical “ring in the order” and do not go back to the table until “the food goes with you”. This is not a great routine to get into. We wanted more coffee, more water, in fact it took 20 minutes to be greeted after ice-less water was brought to the table.

Maybe dinner is executed better.

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Pizza is Good but Getting Smaller
By sparky of Vancouver (14 Reviews)
Submitted Saturday, January 13, 2007 - 6:23pm [Dine in]

I have ordered take out pizza several times from Pizza from Hell over the past couple of years. The pizza is good especially the Book'em Dan-O. Pizza from any of the chains doesn't even compare.

The thing is they keep getting smaller. When I opened the box of the last 15" er I ordered it looked out of place in the box. Kind of floating around. So I measured it to see if the box was just on the large size. Nope, my 15" pizza was only 12.5". Sorry but if you advertise a size, its got to be close. Makes me feel a bit rip'ed off.

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