Hapa Izakaya is a reasonably priced, funky Japanese tapas restaurant on Robson Street.
After years of hearing about this place and patronizing Vancouver's other Izakaya haunts instead, I finally made it out to Hapa. Sadly, it was not the experience that I had hoped for. A few questions arise. Were all the glowing reviews for an entirely different restaurant? Do people have no taste buds? Has Hapa on Robson simply not aged well due to complacency and or laziness? Is having two other locations to blame for poor management?
For a Friday night about a week from the Olympics, one would expect a healthy, vibrant restaurant to be a full house. This was far from the case. There weren't tumbleweeds blowing through or crickets chirping, but the scene was depressingly similar. Nearby, there is a visible wait at both Gyoza King and Guu with Garlic. Surely Hapa management realizes that they are doing something wrong.
Anyhow, lets get to the food. Izakaya fare isn't what many would consider particularly fancy or complicated food yet somehow the Hapa people manage to get it wrong. The two biggest offenders at Hapa were the yaki-udon and the seared mackerel.
Their take on yaki-udon is an extremely westernized one. Think generic stir fried chow mein at a food court dining option called something like Wok N' Roll and you'll get the idea. This would be completely acceptable if I weren't paying double or more what I would at the aforementioned establishment.
The Saba was the dinner and show portion of the evening. I've seen this table-side blow torch display before (at a Yaletown Izakaya that closed down a while ago.. my memory fails me when it comes to the name) and its awkward and underwhelming every time. It could have been the description on the menu or my poor reading skills, but I was looking forward to mackerel that was more thoroughly cooked. Don't get me wrong, I enjoy my raw fish but Hapa's version of Saba was wholly unpleasant. The product wasn't outright rotten, but more cooking it with a less gimmicky a more robata/bbq method would have toned down the fishiness to an edible level.
I won't go into too much detail about the restaurant's appearance other than saying that its Cactus Club's Asian cousin in terms of the aesthetics of the space and staff. As for service, food came all at once quickly (which can be good or bad) and there were frequent water refills. Not outstanding and there's nothing to really complain about.
Lastly, not so many Asian people apart from the staff... Virtually no Japanese customers. You know where I'm going with this. It's OK for me to bring this up. I'm Asian.
Try this restaurant since my friends moved to downtown.
Food is nothing special but the price is higher than I expected.
Service is only thing that I don't really like. My server just take my order and she never come back to ask for a drinks. Although it's not very busy, she seems having a lot of things to do.
The same price of check that I have many other choices.
Too bad, this is our first time and last time to try this place.
Great food. Great Design. Great ambiance. HORRIFIC SERVICE.
Waitress walked away without taking half of our drink orders. Never ever came back to see if anyone wanted another drink or more food. HELLO. This is a tapas style restaurant.
Neither she nor her manager could provide meaningful assistance to deal with allergy issues. If owned this joint I would be in there cleaning house.
Sorry Mr. Manager a few complimentary desserts don't cut it.
WAKE UP
We always order the same items on girls night-outs! Grilled chicken salad, cheese tofu, om rice, yakiudon........For some reason, this combination really fills us up and the variety satisfies us and we don't seem to get tired of it :) Definitely a favorite! It gets quite busy though so we always try to go during their "off" times after the dinner rushes, or book ahead.
my first feelings about this restaurant is that it's going to be great because i love Japanese Tapas.
we waited for almost an hour cause we didnt make reservations. this is a busy packed restaurant lounge.
we had a large group and sat on a round table. i mean we were surrounded by dark walls, semi lighted area, but nothing that special. those round tables were soo hard to get in because u have to walk up on this uprised thing that was soo stickyyyy because people are drinking.
we ordered around 5 or 6 plates and the portions were really tiny. they seem as if they were snacks for the drinks but not meant to be as a meal. for the price of the portion we were getting with average quality i didnt think the dishes were worth it at all.
the workers were veryy happy, helpful and outgoing.
i even saw a worker drink a shot with a table. is that even allowed?
anyway i will only come here if i have a party or sth.
Food:
The highlight of the meal was the sashimi. My friend and I ordered the sashimi platter, spicy scallop sashimi, grilled whole squid, eel tempura roll and a rice dish. Personally I thought that the eel tempura should have been warm; it was cold eel tempura that tasted like it had been sitting out. My friend ordered a rice dish that he seemed to like, but, I wasn't a fan of( I didn't like the meat).
Service:
The waitress was really pretty, nice and totally helpful. She was constantly clearing our table and totally on top of our drinks.
Value:
Honestly it was the same price as Kingyo, but the dishes were no where near as good. So, I feel that you weren't getting the quality that you pay for.
Ambiance:
We sat at the bar and it was good. The only complaints that I have is the noisiness and the fact that we were surrounded by a bunch of delinquents who wore diamonds on there jeans. The architecture was decent, nothing to talk about...
My first visit to Hapa (Kitsilano) was not a good experience at all, however I was forced back for a second visit for a friend's birthday at the Robson location and it was waaaay better. The birthday girl, having spent 3 years in Japan teaching English, had recommended that we all order the Omakase as it would be a better value for our large group. I was very pleasantly surprised with the quality and the quantity of the food. The Omakase came with Edamame and one choice of salad, plus 9 entrees all for $30. My favorites were the sable fish, negitoro, and ebi may. Since I do not eat red meat, I was not able to eat all of the entrees (2 were red meat) but I was still quite full at the end. The Hello Kitty drink is a must try too.
I probably will never go back to the Kits location, but will definitely visit the Robson location again.
Hapa Izakaya on Robson was disappointing. Our first (and last) time there. The ebi salad, mixed greens with sesame ginger type dressing some slivers of almond, like half an avocado and a few shrimp. Ebi mayo, decent, standard 6 out of 10. "Chicken" udon had 5 dime sized flakes of chicken and for presentation I would give it a fail. Sablefish, too fishy to have been all that fresh and really uninspired. Chicken karaage was also decent, a little sweetness to it reminiscent of the korean chicken found typically in Oahu. I think that was the only saving grace of the meal. Oh, and the Asahi. Guu is much better for flavour and freshness, quality and execution.
(if you want the cliffnotes version skip to paragraph 3)
Hapa Izakaya on Robson is an interesting little place. If you aren't looking for it, you might just walk past its nondescript outer walls.
Once inside, however, you find yourself in a dimly lit and classy looking place while being greeted by the oft-heard "Irashai!". Expectations at this point are usually quite high, as you see an array of pretty Asian waitresses prancing about. After being seated, you are served a warm, moist towel to clean your hands and as the waitress hands you a menu and directs you to a sheet of hand-written fresh specials, your anticipation is almost palpable.
HOWEVER, as you'll soon discover, Hapa is more of a deceptive facade than anything. The food is good, not great however, especially for the price it carries. Some dishes are quite good, while others are uninspired. The waitresses are beautiful and they seem to be more interested in making sure you know that than providing good service. Service has been hit and miss for me, as I've visited Hapa a number of times. I've had really good service, but most of the time the service has been without a smile and not much enthusiasm. The best aspect of the restaurant, I'd say, is the ambiance. It is a swanky looking place.
However you'll soon find that there isn't really anything super special about anything else.
The description says 'funky', but truly there is nothing funky about this place at all. It's pretentious, really. The only time I ever go to Hapa is if someone else invites me to go there, or all the other izakayas near the area are packed solid.
Went here on a Sunday night, and they do serve amazing food - super tasty. But.. they're service really isn't that great, and it's rather crowded inside. Let's just say that when they serve your food, they kind of just plop it down on your table without telling you what it is they put there.
There was definitely a lot of elbow-bumping with neighboring tables. I would definitely go back for the food though - they have some pretty good stuff on their menu.
Wow what a drastic change! I haven't been here for 2 years, I remember this place used to be so good, we ordered a pan fried kimchi udon noodle, the noodles came out warm, not hot, there was no kimchi taste, the noodles were soggy and it was like eating baby food. The baked salmon was bland, nothing special to it, the salmon was overcooked. The chicken karrage was very greasy. Even the oolong tea tasted bad. The only thing that was decent was the amaebi (prawn sashimi) and the pork belly, which was very tasty and very nicely done with the steam bun on the side. We did not even want dessert after all the disappointment even though I always get dessert. Wow, this place definitely went downhill!
This is the favourite restaurant of my boyfriend and I, we have been here for anniversary dinners, birthday dinners and dinners with out-of-town friends. We love it and we keep coming back because the food is so savory and delicious and the service is excellent! If you are considering on trying this restaurant, you should and you will not regret it!
This night started with my lovely girlfriend and I deciding to dine at a Japanese restaurant. After hearing recommendations from my co-workers we decided to give it a try. We were greeted by a busy waitress who asked us if we wanted to grab a spot at the bar since it would be a 45 minute wait for a table. So we gladly took the seat and absorbed the ambiance. It was quite loud at the bar as the chefs shout out the order everytime a waitress brings it in. It is also quite dark inside, we almost walked right by the place.
Anyway, for the food itself we ordered the King Crab roll, Lamb chops, Ebi Mayo and the Ishi-Yaki (which is the rice in a stone bowl).
The King Crab Roll was quite nice with a nice savory sauce. The amount of rolls for the price was about right, but if you are really hungry, you may need to have two orders.
The Ebi Mayo was good, but it was not spectacular. It was a standard tapa.
The Rice bowl we had was unmemorable, it was just average but filling.
However, the lamb chop was surprisingly good at an Asian restaurant. It was cooked medium rare and served with some type of a sweet and sour sauce.
All in all, we do recommend this place, whether you are craving Japanese or want to impress a date. The food is good but not spectacular.
A side note, we actually came back another day around 8:30 and there was 2 couples ahead of us. We requested a table of 4 and were bluntly told that it was "not going to happen". So we went to Ebisu instead but that's another story.
I might be one of the lucky ones, because I have only had good experiences with the food and service here. In fact, a recent evening with a larger group afforded the opportunity to share a few dished I hadn't tried before. All were received with great pleasure.
For a place that is the Cactus Club of Japanese/Hawaiian, they rise above expectations. I think a lot of people that are not happy with Hapa are confused about what it is all about. I think they do what the do well and offer good value compared to other casual dining options. That might be why it is so busy in a city with so many Japanese restaurants.
Hapa could improve the way they convey their value proposition to customers. Hapa could be more clear about the experience they are trying to project so diners can adjust their expectations accordingly.
I like the half and half concept; and, think it would be fun to see a few more Hawaiian inspired items such as real Poke, or Chicken with two-scoops rice - among others.
A no ka' Oi!
This review is grossly tardy; about a group of 20 friends came here to celebrate my girlfriend's birthday last year. I had been meaning to come back to follow up but this'll have to do for now.
It was my first experience at an Izakaya. We were one of the first people to show up and were seated promptly to our reserved tables after a server finally showed up at the lobby area. Slowly the group shuffled in and we started running through their menus. We took on several pitchers of mohitos amidst various other mixed and non-alcoholic drinks. Ordering was left to the other dining guests - I believe we ordered a total of 13 different dishes, needing 3-4 of each dish to cover our flock. Creative ingredients with equally artistic plating masked smallish portions. Notables I enjoyed included the Noma Harumaki, a rice noodle roll with crab, mayo and avocado and the Kinoko Meshi, which was a rice dish cooked in a hot stone bowl tableside, cracked egg and all. The Yubi Spinach and Kabocha Salad were a refreshing palette cleanser. The more usual lineup of Ebi-mayo, the Ahi Tuna Sashimi, the udon and various other dishes supplemented us partygoers.
Service was clearly the sore point of the evening. We had 4 different servers for the night but couldn't be consistently counted on outside of them delivering our food and drinks. A few of us gave a couple of them ample time to bring extra napkins, plates, flatware and drink refills to no avail. Excellent disappearing acts. We ended up having a server waiting on a neighbouring table to see to us. Our servers were mildly friendly but lacked social skills.
Decor is modern, great vibe with the buzzing patrons, but the obnoxiously loud techno music in the background was a nuisance.
Their menu is inspiring and the dishes themselves deliver what they promise (at the time). On the whole, it was a great experience but the execution from the food, to the waitresses, to the loud, club type music screamed flamboyance. Had it not been for a birthday ocassion I would've nowhere near enjoyed my time here.
Great place for a large group, however I will digress. I've seen places like this with lofty expectations and an imposing menu disguised underneath a flashy, prententious shell. Service is already mediocre here and it only takes another blip before they're thrown into the large heap of other fallen eateries with all talk, and no walk.
Reminiscing, circa July 2007.
I went to Hapa on a Sat night with a group of ten people. We had a large round table which is immediately to your left when you enter. I had just sat down with friends who arrived beforehand when a rather large overly-siliconed woman came up to me and told me I had to remove my shoes at this table. I thought this odd, as we were obviously at an open table and not in a Tatami room, so I asked a reasonable question, why am I removing my shoes? To which, Testosteroned Hostess Girl answered rudely, "because" (period), which comment was accompanied by a glare that said she was ready to 'go' over the issue if pressed. So, I hesitantly and unhappily removed my very expensive, one-of-a-kind Ralph Lauren shoes, with a classic straight 3 3/4" wooden heel, that made the ensemble'. Nuff said. They were immediately whisked away from my table and chucked (I mean thrown) under a bench at the bar, my having no idea where to find them. At that point, I was told that, in order for me to walk across the restaurant to use the washroom and not get my bare feet dirty on their floor, I would be generously provided with a pair of ‘community’ flip-flops (sorry, but that is disgusting). Whoever thought that this little brainstorm, neglected to consider the rather highly suspect hygiene issue in sharing thongs worn by strangers, not to mention that servers handling your shoes and your food is a Health and Safety complaint right there. Rather than wedge my toes where others had been, I chose to walk the dirty floor to find my own shoes, dig them out from underneath the seat of someone sitting at the bar (who’s butt was too near my face for my comfort zone at that point). All this in order to make an otherwise simple trip to the washroom. I’m pissed about the shoes. We get that by now, but more upset with the rudeness of the Hostess and her disdain for a paying customer. For a table of 10 people, we had quite a few servers. Four—plus one cranky large Hostess. However, not one of them could remember to bring me a glass of water, which I had to ask for four times. Whenever food arrived at our table it was ‘launched’ to whomever was closest and we were left to determine not only what it was, but who ordered it, and pass it around ourselves. It was very confusing for a large table and less that acceptable service. Now the food part: I admit, I am one girl who is a bit of a snob with my Japanese food and my standards are high. The food at Happa was mediocre to poor. The tuna gomae was sprinkled with feta cheese (huh?). A friend ordered a chicken dish that he described and resembling KFC (only with a much higher price tag). Another friend ordered the salmon sashimi, which was extremely overpriced for the 4 skinny slivers of daintily curled up salmon he was served—which was in the $30 price range I believe. The King Crab roll, which contained something tempura, was sopping with grease and obviously cooked at too low a heat (awful). I will also mention, whenever I have been at a nice restaurant, with this same price-point, and a drink is accidentally spilled, the House replaces the drink, no charge. Don’t expect the same courtesy at Hapa. To end my report, I have to say I will never return. The only thing they got right is their name. Definition: HAPA - portion, fragment, part: to be a portion, less (Eng., half.)
I love Japanese tapas spots and last week I went to Hapa for a brithday party. If you have more than 12 guests, you are forced to order a set menu that is $30 per person. Luckily, the confirmed party was less than 12 people.
My pregnant friend and I were the first to arrive and they quickly seated us at the round table right by the door. We were asked to take off our boots and climb into the seats. Other tables were just regular tables which didn't require patrons to take off their shoes. But the server was adamant about us taking off our shoes after I mentioned that my friend is pregnant (I have a big belly so I could pass off as pregnant too) and that I had a foot injury (which my foot was wrapped) and I was comfortable with taking off my shoes. The server insisted that we did and my friend was struggling to take her shoes off in that small hole where you put your feet. I said "You're making a pregnant woman struggle!" Finally, the server gave us a table upstairs.
Our party had ordered about 20 different varieties from the menu. If you want to have something in your tummy, the rice and the noodles are the way to go with other tapas. Ordering mulitple tapa dishes on its own will leave you hungry for sure.
One couple ordered only tapas and their bill was $130 for 2. My friend and I ordered one rice, one noodle dish, 2 drinks and shared a gyoza tapas for about $60 for both of us. So your bill really depends on your ordering common sense.
The drinks were yummy, and costs an average of $8 per drink. They are not large but it's delicious. The servers will ask you repeated if you need another drink when you still have a quarter left. If you say yes, they will take the drink with the quarter left so say no until you have finished your drink.
If you haven't noticed the music, after awhile, it will get to you. I'm used to the clubbing scene and even the techno/rave music and its volume will get to you when you're trying to have a conversation (perhaps being upstairs mean we're closer to the speakers). My friend said he feels like he's shopping in a boutique or something.
The tea service was exceptional, they kept topping my tea with hot tea. Probably because tea is $1.50 each.
The waitresses are very friendly, and some dresses quite provocatively to get the male patrons to return.
For the value, I would go to another Japa tapas establishment and not return to Hapa unless someone is having another birthday there and has to be a good friend.
This place use to be solid... after a two year hiatus from this place, we decided to head back. Boy have the place gone down hill. Service is still solid but the food is not as good as it use to; not to mention their menu selection is so limited now and many items are not available. I guess they lost a lot of their chefs to other izakayas or they went back home. If you want good food, go somewhere else. If you want to gawk at the pretty ladies or just have good drinks, I guess that's still okay. I haven't tried the one on 4th Avenue yet. Though I'm hesitant... so many other places that are better. Justin, you need to get your ass in gear... you're losing customers.
Like many previous reviewers have mentioned, the one word that could sum up what this place is teeming with is "pretentiousness". Food aside, the service itself is pretending to be something that it is not. From the arrogant self claiming hot-shot owner to the pretty, totally dolled-up waitresses, (and even pretty good looking chedfs....) service was both awkward and uncomfortable from beginning to end. I came here with a friend with a semi-empty stomach and was attracted by the eclectic and energic atmosphere that could be seen and heard from the outside. Like all other izakayas in the lower mainland, they greet you with over-powering hollers and screams - i quite like it actually , and they don't over do-it here like at some other places.. (ie. they don't holler out every single order when taking your order...). The owner sat us at the bar, but we had so many bags and things on us that he had to move us to a bigger table. Great! We had our bags and things spread out amonst the empty chairs at our table and was seated comfortable, but before we could even pick up our menu, the owner comes and tells us NOT to leave our things on the chairs like that, because he might need to use them. Err!!?? So we ended up having to put all our stuff on the floor.. hm very sanitary! We then took one glance at the menu and realized everything was extremely over-priced, and there was no way we'd eat until we'd get full without blasting a hole in our wallet. We should have just left at this point since i'm sure the establishment wouldn't be making any money off us, but since we were here anyway i might as well try something. i settled on a sashimi appetizer that the waitress claimed was her favorite dish. It came some 25 minutes later, I ate the whole thing in one bite, paid, and left quite frankly, unimpressed. Definitely not a place to come on an empty or even semi-empty stomach. If you love to drink and party and have a fabulously loud time with a bunch of your friends while sharing a bunch of tapas-sized food, then this place will suit you to a T. Maybe I just came on the wrong night with the wrong type of company. I've always been a believer that customers are at least half responsible for creating their own atmosphere, so having fun with your friends wherever you are is key. I'll shall keep that in mind on my next visit here.
With all the reviews & WOW I've read, Hapa is not a place where I would go. Its too loud, rowdy & food the same as usual. Food wasnt' anything special to me, same as any other japanese restaurant without the sushi. It took awhile to get the servers attention b/c they were busy yapping away with each other. I wont be returning for a long while, there are many new izakayas to try out.
| 1. | Kitsilano (2.6 km) |
| 1. | Chau Kitchen & Bar (26 m) | |
| 2. | Chicco Dall Oriente Cafe (31 m) | |
| 3. | Gyoza King (35 m) | |
| 4. | Cinch Cafe (45 m) | |
| 5. | Sura Korean Cuisine (47 m) | |
| 6. | Capstone Tea & Fondue (59 m) | |
| 7. | Nor Boo Korean Restaurant (69 m) | |
| 8. | Robson Sushi Japanese Restaurant (76 m) | |
| 9. | Cloud Nine (92 m) | |
| 10. | E-Hwa (119 m) |