A restaurant with Japanese and Vietnamese cuisines on Broadway.
Went here, ordered the Pho, and it arrived with no basil and lemon rather than lime. The taste was awful and the noodles tasted like cheap packaged crap without having been boiled separately and rinced. I asked for something else and was given a mouthful by the waitress, who is supposedly the ownder (I don't think so).
What is big deal over 6$ I just didn't want to eat a bowl of crap because, in her words, 'its already punched in'.
Really never go here for Pho, I should have known.
A friend and I went to order takeout on the weekend. It was about 6pm and there was no one in the restaurant. Should have took it as a sign. The waitress seemed pleasant enough; we ordered some rolls and she told us to have a seat and gave us some tea while we waited. And waited we did. There looked to be two chefs there, so I'm not sure what the hold up was. What really ticked me off was that after we had arrived, a family came in to eat in. They ordered after us, and had gotten all their food as we continued to sit there. Finally the waitress brought me my order. But then we had to wait an additional ten minutes for my friends order!! We didn't leave there for 45 minutes. The family was more than halfway done their meal. The sushi was okay, though the rice was kind of packed too tight. With the many sushi restaurants on Broadway, I never need to go back to this place again.
Grabbed some takeout sush from here and I was actually surprised. The quality was decent and it was pretty cheap too.
I work a block away from this restaurant and went there 3 times for lunch....each and every time I left the restaurant highly disappointed.
First of all, anyone should be suspicous of a Japanese restaurant with no Japanese (Asians) in there as customers...typical crowd is the white guy putting extra wasabi on with their california roll (& think they are taking a walk on the wild side). 7-11 sushi was better than this.
100% not authentic. Japanese rolls their eyes when Chinese/Korean make Japanese food...but Chinese/Korean chefs rolls their eyes when Vietnamese guys make Japanese food...and that is what Hakata Sushi is, a Vietnamese/Japanese restaurant (I'm surprised they don't serve bubble tea & falafels!).
The reason I think so poorly of this restaurant is because of my last & final experience there. I ordered Salmon sashmi during the lunch rush and server informed me they might not have it???? That's like Mcdonalds saying they don't have fries for lunch.
Finally, I was served the sashmi and it was ROCK hard!!! It was obvious it was not even properly defrosted and they served me a salmon sickle...disgusting! No self respecting Japanese restaurant would have served this to a customer. Ok, maybe I was too hard on them, so I order some rolls...appalled again!! The sushi rolls were almost the size of my fist with the insides falling out. Did these guys use a carpet instead of bamboo to make these rolls??? Sloppy, sloppy, sloppy!
After reading this review and you still insist on eatiing your generic california roll/ teriyaki, there are sooo many other choices on west broadway.
Do yourself a favour and walk 1 or 2 blocks down broadway (there are at last 4-6 other Japanese in the radius) and don't eat this mall food made at sit down prices.
Still don't believe me, go there yourself and you'll know I am not exagerating.
I heard that sushi in Vancouver can be pricey, but this place was great value for what it was. The atmosphere needs work- like the decor, but my server was nice and helpful. They had some interesting rolls and like I said- for a good price. Feel like this place would be best if you are in a hurry on a lunch break from work. Anyways, I enjoyed it and didn't feel awkward eating alone.
My family and I just came from there. Let's see if anybody will be warming the bench or praying to the porcelain goddess tonight. The food was ABSOLUTELY HORRENDOUS! The service was just as worse. You'd think the word "sushi" is in the name of the restaurant, so you'd assume they'd know something about making it! NOPE!! I could rant and rant but here are the clip notes:
- we waited forever for our order to be taken. One person to take all orders and be cashier. So what if the sushi guy is just standing there doing nothing and the bus girl is NOT ALLOWED TO TAKE ORDERS! Where is the common sense? And sad to say, it wasn't even busy!!
- the maki sushi tasted fishy and suspicious;
- I know I'm not a sushi chef but I know a Dynamite Roll is not supposed to be a California roll with a sad dehydrated shrimp tempura fried thingy smushed into it with a weird sweet taste to it!
- the soya sauce wasn't even real japanese soy used specifically for sushi. It was soooooo SALTY!! They must be using the regular CHINESE soy used for cooking!
- the wife ordered off the robata (grilled) menu and later to learn with much regret. Well one bite of the beef rib and she nearly hurled. It was dehydrated jerky, tasting like freezer burned meat going bad covered up in a brown sauce! Disgusting! We sent it back intact with 1 bite mark. Did we get a replacement for the ribs or maybe an offer to take it off the bill? HECK NO!! We were ignored and billed full price for everything! Nice touch on customer service hey?
I want to rant some more but I gotta now make a run for the bathroom!! Don't go to Hakata Sushi!!
Hakata is THE WORST Japanese restaurant I've ever been to! I was so appalled by the quality/service that i felt the urge to share my story here. The whole experience was awful. Service was below average, they made me wait about 5 mins just to place my order (even though the place was almost empty), and once I did place my order, it took another 15 mins for my simple order of 1 roll and 2 nigiri to go. I don't know what the hold up was. I could have sat and ate there for the same amount of time i waited for my take-out. When I finally got the food and opened the box I could tell the CHEF HAS NO IDEA what he's doing. Everything was terrible - the fish/roe they used was smelly and fishy-tasting, they screwed up my order, and the roll looked like it had been put together by a 5-yr old. The ball of wasabi had pieces of ginger stuck inside it. Talk about a presentation disaster.
I cannot believe this restaurant is still in business. I will NEVER go back.
If a restaurant can truly pull this off I would be absolutely amazed and it would definitely be my favourite restaurant in all of Vancouver. Unfortunately this restaurant fell short, very, very short. It's more like 1/10th of all those oriental cuisines put together. Sushi were falling apart, very generic and bland, sashimi was disgustingly frozen. The Pho noodle tasted like plastic. I dunno where it ends, also waiting on the food for 20+ minutes when the restaurant was COMPLETELY empty is a bad sign in my books. Service was decent I suppose. Tea was filled occasionally (I think it was by the owner) but not much else. Feels so awkward to be dining practically alone in the restaurant, uncomfortably quiet. Probably wouldn't be back, too bad.
I asked my mom to swing by Ichibankan express for some take-out Japanese but she missed it and took out a few simple things from Hakata instead. Ordered the seaweed salad which was small and bland. The inari sushi was dry and tasteless. The futomaki had very little crab meat and had red peppers. I've never had futomaki with red peppers before. The rice in the sushi wasn't even Japanese rice and everything was room temperature. Yuck! Hakata is the worst Japanese food I've ever had!
This is the first time I'm ever writing a restaurant review. And I wouldn't have done it I hadn't seen the previous reviews for this place, which for some reason are all incredibly negative. I moved to the neighbourhood a few months ago and when I saw Hakata Sushi I assumed it would just be one of those cheap sushi places they have in every block in Vancouver. But I was pleasantly surprised right at the first time I went. I was just going to order the traditional salmon/avocado roll and a cone, but then I saw all the interesting pictures around the place with all these unique kinds of 'sushi' (think Eatery, but less pretentious). My friend and I spent nearly ten minutes looking at all the pictures and asking about all the combinations, despite some pretty unique choices I went for the relatively conservative 'Ruby Roll' - Amazing! It was just so good, and even though it was for takeout, it was so nicely displayed.
I soon went back again, and it kind of became a tradition of mine going there once a week and trying something new every time. I had this 'stuffed' avocado once that was delicious, there are these colourful rice cakes I believe with smoked salmon on top that are also phenomenal, the list goes on. You can just walk around the restaurant and look at all the pictures, and believe me they really are as interesting and delicious as they seem.
But ok, I think I made it clear why I gave a solid 5 to this restaurant in the 'Food' category. But in the other categories this place does fall behind. The service at first was very frustrating because the poor waitress could barely speak English and it was impossible to ask her something or to modify an order, but she was kind and good intentioned, and after a few visits we got to talking and I sympathize with her. Still, if it's your first time there it might be frustrating. Although I believe they changed waitresses now, and the new waitress not only speaks English well but she knows her sushi and gave me a few recommendations. Prices are kind of an issue here as well, these amazing 'rolls' and plates I described above usually end up being around $9-13, I think it's worth it because they really are some of the best sushi I've had in Vancouver, but still as a college student it gets expensive after a while. They have some really good ones in the $6-8 range (my personal favorite Ruby Roll is like 6 or 7). But if you go for the really traditional rolls, they are surprisingly cheap, like under $3 for salmon-avocado rolls, california rolls, the cones, etc.
I have to make one last comment about the chef. I saw an angry comment below about how the service was so slow and another criticizing the non-japanese chefs, but one of my favorite things about this place is the chef's obvious dedication to his work. He is this old skinny vietnamese, very reserved, seemingly serious guy. And yes, sometimes he takes his time, but only because you can see how concentrated he is, how much he obviously cares and takes his craft seriously. And it's obvious for someone to create so many unique plates, you have to have some sort of passion and dedication. Even for take out, each roll is so meticulously displayed and arranged - I love this place and although I like it that is pretty unknown I hope Hakata Sushi eventually gets the recognition it deserves.